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5) Serial port is out of control  

Solution:  
a. Check if it is standard control line provided by our company.  

b. Check if serial port protocol, baud rate and address are consistent with camera.  

c. Check if control line connects correctly.  

d. Check if camera is in normal operating mode.  

 

6) Failure to log in webpage  

Solution:  
a. Use display to check if camera outputs image normally.  

b. Check if network cable connects correctly (flicker of yellow indicator at 

internet access means network cable connection is correct).  

c. Check if computer adds network segment and if network segment is 

consistent with camera IP address.  

d. Click “Start” in computer, enter CMD (command prompt); DOS command 

window appears; input “ping 192.168.5.191” (default Tracking Camera IP) or 

“ping 192.168.5.192” (default Wide-angle Camera IP), press Enter, information 

below means network connection functions well.  

 

 

Summary of Contents for RADA A-TC01

Page 1: ......

Page 2: ...o not use the device beyond scope of its temperature humidity or power supply specification 4 When cleaning the camera lens swipe it with dry soft cloth If dirt is hard to be removed please swipe clean gently with mild detergent Do not use strong or corrosive detergent for it may scratch the lens and thus affect image result 2 Electrical safety Installation and use of this product shall be in stri...

Page 3: ...re that there are no obstacles within rotation range of the holder 6 Do not power on before finishing installation 6 Do not dismantle the product without permission This product contains no parts which can be maintained by users Any damage arising from dismantling the product by user without permission will not be covered by warranty 7 Magnetic field interference Magnetic field under specific freq...

Page 4: ...tion of recording and broadcasting host 15 5 1 Auto tracking control 15 5 2 Action code docking 16 6 Description of the remote controller 17 6 1 Description of keys 17 7 Set menu 18 7 1 Main menu 18 7 2 System parameter settings 19 7 3 Camera parameter settings 20 7 4 P T Z 24 7 5 Video format 24 7 6 Version 25 7 7 Restore default 25 8 VISCA protocol command list 27 9 Pelco D protocol command list...

Page 5: ...ality tracking high performance reliable operation simple use and easy maintenance 1 2 Product advantages Free installation The camera supports both front installation and upside down installation All in one design Capture content with the wide angle camera and track presenter with the presenter camera simultaneously Sophisticated tracking algorithm The camera applies sophisticated human detection...

Page 6: ...high signal to noise ratio Low noise CMOS ensures super high signal to noise ratio of video taken by the camera With advanced 2D and 3D noise reduction technology noise is reduced and image resolution is guaranteed Audio input port It supports 16000 32000 44100 48000 sampling frequency and AAC MP3 and G 711A audio coding Super quiet holder High precision stepping motor and precision motor driven c...

Page 7: ...output 1 panorama lens output 4 HDMI output 1 panorama lens output 5 LAN network port for panorama lens 6 USB3 0 output 2 close up lens output 7 HDMI output 2 close up lens output 8 RS 232 control port 9 Audio input port 10 LAN network port for close up lens 11 Power supply port DC12V ...

Page 8: ... definition No Port Definition 1 DTR Data Terminal Ready 2 DSR Data Set Ready 3 TXD Transmit Data 4 GND Signal ground 5 RXD Receive Data 6 GND Signal ground 7 IR OUT IR Commander Signal IR 8 NC No Connection ...

Page 9: ...8 3 Dimensions ...

Page 10: ... the configuration interface will display all valid devices in the LAN check only Teacher Tracking Camera and click Confirm Note Computer with IVESmart tool should be in the same LAN with the camera to be configured Figure 4 1 1 Found Device List 4 2 Configure tracking parameters 1 Before configuring the camera press Stop to pause tracking 2 Press Config afterwards ...

Page 11: ...et general view panoramic and presenter view platform preset positions Please note that Panoramic Position preset is used when no targets are tracked Platform Position preset is used when a target is tracked Figure 4 2 2 ...

Page 12: ...awing a rectangle that captures the upper body of your tracking target For example see the figure 4 2 3 below Figure 4 2 3 Tracking area this is the area in which camera will follow your tracking targets If the target leaves this area camera will stop tracking and will default to the Target Lost mode preset Please note that A TC01 s tracking mode is pan only and thus changes in the vertical positi...

Page 13: ...rojector displays doors and windows See Figure 4 2 5 below Figure 4 2 5 4 3 Other Tracking Parameters Target lost when the camera loses its target it will return to the designated preset position This preset position can be panoramic preset platform preset or neither in which case the camera will maintain its original position Figure 4 3 1 ...

Page 14: ...will increase sensitivity thus making camera react to smaller movements while lower setting will decrease it camera will only react to big movements H speed determines the speed of tracking camera for horizontal tracking V speed this setting is not used on A TC01 Zoom range this setting is not used on A TC01 Lost timeout this determines how fast the camera will return to Target Lost parameter afte...

Page 15: ...ration Network configuration update to enter update interface as shown below Figure 4 4 1 When upgrading please note that there are separate update options for the wide angle camera Panoramic and tracking camera Close up camera When ready click Select File Upgrade The following interface will appear After upgrading is completed the camera will perform self inspection ...

Page 16: ...racking mode camera can be controlled by IVESmart configuration tool or remote control 1 Network receiving address Address for A TC01 to receive commands can be searched in IVESmart configuration tool Click Setting IP Address select IP address of your PC in the same network as the camera to be configured Search tick the box next to Teacher Tracking Camera See the figure below for an example Figure...

Page 17: ...ding and broadcasting host address If recording and broadcasting host uses LAN to receive action codes then it needs to configure host address by IVESmart configuration tool Click Configuration Network configuration update as shown below Figure 5 2 1 2 Configure action code Edit action code as needed via IVESmart configuration tool Click Configuration Advanced Param after modification click Confir...

Page 18: ...o focusing Enter auto focusing mode Manual focusing shift camera focusing mode to manual adjust focusing via Focusing or Focusing 6 Zoom key Zoom zoom out lens Zoom zoom in lens 7 Set and clear preset key Set preset Set preset number key 0 9 that is set preset of corresponding number key Cancel preset Cancel preset number key 0 9 that is cancel preset of corresponding number key 8 Holder control k...

Page 19: ...estore default IP user name password 8 0 Shift video format 1080P60 9 1 Shift video format 1080P50 10 2 Shift video format 1080I60 11 3 Shift video format 1080I50 12 4 Shift video format 720P60 13 5 Shift video format 720P50 14 6 Shift video format 1080P30 15 7 Shift video format 1080P25 16 8 Shift video format 720P30 17 9 Shift video format 720P25 7 Set menu 7 1 Main menu In normal image press ME...

Page 20: ...ess to select menu item Change value Press to change value Menu return Press menu key to return Home OK Press Home key to confirm 7 2 System parameter settings On the main menu move the cursor to Settings press HOME key to enter Settings page as shown below Protocol Protocol type VISCA PELCO P PELCO D auto Communication address VISCA 1 7 PELCO P 1 64 PELCO D 1 64 Baud rate Set item 2400 4800 9600 ...

Page 21: ...r Enter color submenu item Focus Enter focus submenu item Noise reduction Enter noise reduction submenu item Style Default standard clear bright gentle 1 Exposure On CAMERA menu move the cursor to EXPOSURE press HOME key to enter exposure page as shown below CAMERA Exposure Color Image Focus Noise Reduction EXPOSURE Mode Auto EV OFF BLC OFF Flicker 50Hz G Limit 3 DRC 2 Select Change Value Menu Bac...

Page 22: ...nual and shutter priority modes Aperture priority Options Off F11 0 F9 6 F8 0 F6 8 F5 6 F4 8 F4 0 F3 4 F2 8 F2 4 F2 0 F1 8 valid in manual and aperture priority modes Brightness Options 0 23 only valid in brightness priority mode 2 Color On CAMERA menu move the cursor to COLOR press HOME key to enter COLOR page as shown below WB Mode Options auto 3000K 4000K 5000K 6500K manual one key white balanc...

Page 23: ...ns 0 15 Flip H Options on off Flip V Options on off B W Mode Options color black white Gamma Options default 0 45 0 50 0 55 0 63 Dzoom Options on off DCI dynamic contrast options off 1 8 4 Focus On CAMER menu move the cursor to FOCUS press HOME key to enter FOCUS page as shown below IMAGE Brightness 7 Contrast 7 Sharpness 4 Flip H OFF Flip V OFF B W Mode Color Gamma Default DZoom OFF DCI OFF Selec...

Page 24: ...move the cursor to Noise reduction press HOME key to enter Noise reduction page as shown below NR 2D Options auto off 1 7 NR 3D Options off 1 8 Dynamic hot pixel Options off 1 5 FOCUS Focus Mode Auto AF Area Center AF Sensitivity Low Select Change Value Menu Back NOISE REDUCTION NR 2D 3 NR 3D 3 Dynamic Hot Pixel OFF Select Change Value ...

Page 25: ...e control will make holder rotate at lower speed Zoom speed Set speed for remote control camera zoom 1 8 Image freezing Options On off Acc Curve Options Quick slow 7 5 Video format On the main menu move the cursor to VIDEO FORMAT press HOME key to enter VIDEO FORMAT page as shown below P T Z Speed by zoom ON Zoom speed 8 Image Freezing OFF Acc Curve Slow Select Change Value Menu Back ...

Page 26: ...MCU version It displays MCU version information Camera version It displays camera version information Focus version It displays focus version information 7 7 Restore default On the main menu move the cursor to restore press HOME key to enter Restore page as shown below VIDEO FORMAT 1080P60 1080P50 1080I60 1080I50 1080P30 1080P25 720P60 720P50 720P30 720P25 1080P59 94 1080I59 94 1080P29 97 720P59 9...

Page 27: ...any one from 2 3 and 4 after restoring all parameters or system parameters device address corresponding to the remote control will be reset to 1 At this moment it is needed to change remote control address to 1 that is press Camera and select 1 control will function RESTORE DEFAULT Restore Default NO Select Change Value Menu Back Home OK ...

Page 28: ...ed when the command is accepted Comp letion z0 51 FF Returned when the command has been executed z camera address 8 Error Messages Command package Notes Syntax Error z0 60 02 FF Returned when the command format is different or when a command with illegal command parameters is accepted Command Not Executable z0 61 41 FF Returned when a command cannot be executed due to current conditions For exampl...

Page 29: ...01 04 35 01 FF 4000k 8x 01 04 35 02 FF One Push mode 8x 01 04 35 03 FF 5000k 8x 01 04 35 04 FF Manual 8x 01 04 35 05 FF 6500k 8x 01 04 35 06 FF CAM_RGain Reset 8x 01 04 03 00 FF Manual Control of R Gain Up 8x 01 04 03 02 FF Down 8x 01 04 03 03 FF Direct 8x 01 04 43 00 00 0p 0q FF pq R Gain CAM_Bgain Reset 8x 01 04 04 00 FF Manual Control of B Gain Up 8x 01 04 04 02 FF Down 8x 01 04 04 03 FF Direct...

Page 30: ...rect 8x 01 04 4D 00 00 0p 0q FF pq Bright Position CAM_ExpComp On 8x 01 04 3E 02 FF Exposure Compensation ON OFF Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Exposure Compensation Amount Setting Up 8x 01 04 0E 02 FF Down 8x 01 04 0E 03 FF Direct 8x 01 04 4E 00 00 0p 0q FF pq ExpComp Position CAM_Back Light On 8x 01 04 33 02 FF Back Light Compensation Off 8x 01 04 33 03 FF CAM_NR 2D 8x 01 04 53 0p...

Page 31: ...mera ID 0000 to FFFF SYS_Menu ON 8x 01 04 06 06 02 FF Turn on the menu screen OFF 8x 01 04 06 06 03 FF Turn off the menu screen IR_Receive ON 8x 01 0608 02 FF IR remote commander receive On Off OFF 8x 01 0608 03 FF IR_ReceiveReturn On 8x 01 7D 01 03 00 00 FF IR remote commander receive message via the VISCA communication ON OFF Off 8x 01 7D 01 13 00 00 FF CAM_SettingReset Reset 8x 01 04 A0 10 FF R...

Page 32: ...02 03 FF Upleft 8x 01 06 01 VV WW 01 01 FF Upright 8x 01 06 01 VV WW 02 01 FF DownLeft 8x 01 06 01 VV WW 01 02 FF DownRight 8x 01 06 01 VV WW 02 02 FF Stop 8x 01 06 01 VV WW 03 03 FF AbsolutePosition 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF RelativePosition 8x 01 06 03 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF Home 8x 01 06 04 FF Reset 8x 01 06 05 FF Pan tiltLimitSet Set 8x 01 06 07000W 0Y 0Y 0Y 0Y 0Z ...

Page 33: ...Manual y0 50 0A FF Shutter priority y0 50 0B FF Iris priority y0 50 0D FF Bright CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq Shutter Position CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq Iris Position CAM_ BrightPosiInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq Bright Position CAM_ExpCompModeInq 8x 09 04 3E FF y0 50 02 FF On y0 50 03 FF Off CAM_ExpCompPosInq 8x 09 04 4E FF y0 50...

Page 34: ...veInq 8x 09 0608 FF y0 50 02 FF On y0 50 03 FF Off IR_ReceiveReturn y0 077D 01 04 00 FF Power ON OFF y0 077D 01 04 07 FF Zoom tele wide y0 077D 01 04 38 FF AF ON OFF y0 077D 01 04 33 FF Camera _Backlight y0 077D 01 04 3F FF Camera _Memery y0 077D 01 06 01 FF Pan_titleDriver CAM_BrightnessInq 8x 09 04A1 FF y0 50 00 00 0p 0q FF pq Brightness Position CAM_ContrastInq 8x 09 04A2 FF y0 50 00 00 0p 0q F...

Page 35: ...on Note x on table above means address of camera to be operated y x 8 9 Pelco D protocol command list Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM Upleft 0xFF Address 0x00 0x0C Pan Sp...

Page 36: ...on Respons e 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM Query Tilt Position Respons e 0xFF Address 0x00 0x5B Value High Byte Value Low Byte SUM Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM Query Zoom Position Respons e 0xFF Address 0x00 0x5D Value High Byte Value Low Byte SUM 10 Pelco P protocol command list Functi...

Page 37: ...0xAF XOR Focus Near 0xA0 Address 0x02 0x00 0x00 0x00 0xAF XOR Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR Query Pan Position Respons e 0xA0 Address 0x00 0x59 Value High Byte Value Low Byte 0xAF XOR Query Ti...

Page 38: ... it performs self inspection normally c Check if connection line of video output and video display functions 2 Image is unstable Solution a Check if connection line of video output and video display functions 3 Lens zoom image dithering Solution a Check if camera is installed securely b Check if there is vibrating machine or object nearby the camera 4 Remote control is out of service Solution a Se...

Page 39: ...y to check if camera outputs image normally b Check if network cable connects correctly flicker of yellow indicator at internet access means network cable connection is correct c Check if computer adds network segment and if network segment is consistent with camera IP address d Click Start in computer enter CMD command prompt DOS command window appears input ping 192 168 5 191 default Tracking Ca...

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