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3.5.6 UPS Is Off Due to Unknown Reason and Its Trouble Shooting 
3.5.7  

3.5.7.1 

If there is a serious abnormal condition occurred, the UPS will lock it 

itself in “OFF” position as shown in drawing AA and a abnormal message will 
show on the LCD screen. 

3.5.7.2 

After 3 seconds, all messages will be locked except Bypass 

messages(LED

  & LCD 

).    In case the Utility is abnormal after 

the UPS is locked, the LED

will be extinguished and the LCD

  will 

be shown on the LCD screen. 

3.5.7.3 

To release the UPS lock, please proceed the followings: 

3.4.6.3.1. Check those error messages recorded. 
3.4.6.3.2. Check to see Chapter 2.2 to trouble shoot the problem of the UPS. 

Otherwise, consult your local distributor for service. 

3.4.6.3.3. Press Off 

  key pad for 5 seconds and buzzer will sound twice. 

3.4.6.3.4. Turn Off the Breaker of Utility Input. 
3.4.6.3.5. The UPS lock problem is solved now, but you shall contact with your 

Local distributor to make sure the error message shown is solved. 

 

3.5.8 Shut Off   

3.5.8.1 Press 

Off    key pad for about 5 seconds, the Inverter output will be 

turned off, then the output load is supplied by Bypass loop and the LCD 
screen shows as drawing B. 

3.5.8.2 

Turn Off the breaker of Utility Input. 

3.5.8.3 

The UPS is turned off completely. 

 

 

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4  Troubleshooting Guide 

4.1. 

Trouble Shooting 

When the UPS malfunctions during operation, you may check the followings: 

a. Are the wirings of input and output correct?   
b. If the input voltage of the Utility is within the input window of the UPS? 

In case problems or symptoms still exist, please proceed the followings for 

proper adjustment. Should the problem persists, please contact your local 
distributor for help.

 

Situation Check 

Items 

Solution 

UPS Red Fault LED 
lights up   

Check the error code 
shown on the LCD 
screen 
 
1.Er05,     & 
2.Er06, Er10, Er12, 

Er28 &   

3.EPO 
4.Er11, Er33 
5.Er14 
6.Er15 
7.Er16, Er27 
8. Er21 
9.Er24 
10.other error code   

1. Check to see if the battery connection 

is properly done, then re-charge the 
batteries for 8 hours to see whether 
the UPS may backup normally; 
otherwise, consult your local 
distributor right away. 

2. If the CB3 is tripped, please turn off 

the UPS completely and keep the 
CAM switch at position INV before 
pressing CB3. Then remove some 
uncritical load at the UPS output end. If 
any damage of the coating of AC 
power cord, please replace a new one. 

3. Remove the short circuit occurred at 

the EPO terminal. 

4. Remove the objects blocked onto the 

ventilation holes. 

5. Check the cooling FANs on rear panel 

are working normally. 

5. Make sure the UPS is operated 

normally. If it is on CVCF mode, you 
have to turn off and turn on the UPS 
again.  

6. All of parameters except ID Number in 

the parallel UPS must be same. Please 
refer chapter3.5.5 to set them again 

7. Reconnect the RJ-45 wire or set a 

UPS with ID=1. 

8. When the UPS is on CVCF mode, it is 

prohibited to have bypass input. You 
have to turn off the UPS and bypass 
input and re-start the UPS. 

9. Consult your local distributor for help. 

Summary of Contents for 1_1 online mp series

Page 1: ...cation Port Explanation 11 3 Installation and Operation 12 3 1 Unpacking 12 3 2 Selecting Installation Position 13 3 3 Installation of Accessories Kit 14 3 4 Terminal Block Explanation 15 3 5 Operatio...

Page 2: ...ept in top condition 1 1 19 This UPS supports electronic equipment in offices telecommunications process control medical and security applications Non authorized technician is not allowed to install t...

Page 3: ...te control and monitoring easily 2 1 8Maintenance free sealed type battery minimizes after sales service 2 1 9Providing four different working modes such as Normal ECO CF50 and CF60 it may widely be u...

Page 4: ...verloading 31 Er14 Fan Error 32 Er15 Wrong Procedure to Enter Maintenance Mode 33 Er16 Output Parameters Set Error in Parallel System 34 Er17 ID Numbers are in conflict in Parallel System or ID number...

Page 5: ...us page or change the setting of the UPS To reconfirm the change of UPS Setting 9 2 3 2Rear Panel Explanation 5 6k PM 10K PM CB 1 Utility Input Breaker L12 N1 G1 L21 N22 G2 OUTPUT INPUT ON OF F S1 Ext...

Page 6: ...SNMP card you may combine them according to your demand However the R2E card RSE card and USE card are prohibited to be used simultaneously The bundled software of the UPS is compatible with many ope...

Page 7: ...s Wire No 7 is to be used at the input output terminal block of the UPS Please refer to Chapter 3 4 for installation A1 A2 A3 S1 S2 S3 S4 B1 B2 B3 x8 x6 x4 x2 x2 x2 x2 x1 x4 x4 for 2U for 3U PM10K onl...

Page 8: ...l Block Explanation L11 L12 N1 G1 L21 L23 N21 L22 N22 G2 OUTPUT INPUT BYPASS INPUT UTILITY INPUT L11 N1 BYPASS INPUT L12 N1 UTILITY INPUT G1 INPUT EARTH GROUND N22 L22 N21 L23 L21 UPS OUTPUT G2 OUTPUT...

Page 9: ...t Ground Use Mounting Cable Tie to fix cables Please refer to the specs of input current output current and recommended conductors listed as below a AC input and output b Battery input Model Maximum C...

Page 10: ...nputs are normal and the LCD display with parallel function will illustrate from drawing A1 drawing A2 to drawing B Otherwise the LCD display will illustrate from drawing A2 to drawing B A1 A2 B 19 3...

Page 11: ...ing G to drawing H then the UPS will be in self test Mode The UPS may offer energy to the output in a minute and the LCD display illustrates as drawing I In case of failure in pushing the UPS On Switc...

Page 12: ...pad to change the LCD display screen to drawing Q1 Q1 It shows buzzer On Q2 It shows buzzer Off 3 5 4 2 Press key pad to scroll down the screen and check the UPS settings The LCD display will show in...

Page 13: ...S2 It shows bypass voltage is adjusted to wider one T It shows Frequency Window is 3Hz 25 U It shows inverter output voltage V1 It shows the UPS is operated in normal mode V2 It shows the UPS is opera...

Page 14: ...ng T means the bypass frequency window of the Inverter Output the acceptable setting values are 3Hz and 1Hz 3 5 5 6 Drawing U means the acceptable Inverter Output Voltage of which voltage is 200Vac 20...

Page 15: ...e wirings of input and output correct b If the input voltage of the Utility is within the input window of the UPS In case problems or symptoms still exist please proceed the followings for proper adju...

Page 16: ...5 6 to trouble shoot the problem otherwise consult your local distributor for help 31 5 Bundled Software Installation Guide 5 1 Hardware Installation 1 Connect the male connector of RS232 cable to th...

Page 17: ...rmal Normal open contact Pin 4 Inverter On Pin 5 Battery Low Pin 6 Battery Bad or Abnormal Pin 7 UPS Alarm Pin 8 Common Pin 9 Shutdown UPS positive signal Pin 10 Shutdown UPS positive signal 6 4 2The...

Page 18: ...tage 240Vdc Recharge Time 4 hours to 90 5 hours to 80 DISPLAY Status On LED LCD Line Mode Backup Mode ECO Mode Bypass Supply Battery Low Battery Bad Disconnect Overload Transferring with interruption...

Page 19: ...36 192321132015003...

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