Actia LEXIA3 CHRONO, User Manual

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LEXIA3 User Guide
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Appendices - 161
A
ppendices
9.3 FAQ - Before contacting your HotLine
PC TABLET: PC Tablet does not start up
• Check battery charge level.
• If battery charge low, connect an external power supply.
• Check external power present and properly connected.
Battery does not operate properly (short endurance)
• Fully discharge the battery.
• Fully charge the battery.
• Repeat the cycle if necessary.
• If endurance is still insufficient, replace the battery.
LIGHT PEN: Light pen no longer operates
.
• Replace the defective core by a new core, using the core extractor.
CITROËN COMMUNICATION INTERFACE:
An error message is displayed when I run the LEXIA3 software, or I
cannot make contact with the vehicle computers.
• Disconnect the USB and the cables to the vehicle.
• Reconnect the cables.
• Check that the CITROËN communication interface indicator is lit up.
• Restart the LEXIA3 software.
• When using with a common connector (HUB), check that the common connector
(HUB) is operating properly.
COMMON CONNECTOR (HUB):
No USB peripheral is operating.
• Check the connection and proper operation of the common connector (HUB)
external power supply and check that the power light is lit up.
• Check the connection between the common connector (HUB) and the USB port on
the PC Tablet. Disconnect and reconnect this connection.
• Check that the USB indicator is lit up.
PHYSICAL MEASUREMENT INTERFACE:
When I try to measure values an error message is displayed.
• Check that both indicators are lit up on the physical measurement interface.
• Check the connections on the physical measurement interface.
• If using with a common connector (HUB), check that the common connector (HUB)
is operating properly.