Acer ZX4830 Series Service Manual Download

Page: 162 / 198

Chapter 4

152

Restore system and file settings from a known good date using

System

Restore

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10.

Reinstall the Operating System.

11.

If the Issue is still not resolved, see “Online Support Information” on page 184.

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Summary of Contents for ZX4830 Series

Page 1: ...ZX4800 ZX4830 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw Laptopblue...

Page 2: ...II Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates Laptopblue...

Page 3: ...the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as i...

Page 4: ...and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to av...

Page 5: ...e covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERIN...

Page 6: ...VI Laptopblue...

Page 7: ...DOS Flash Utility 33 WinPhlash Utility 34 Using DMI Tools 35 Machine Disassembly and Replacement 38 Disassembly Requirements 38 General Information 38 Pre disassembly Instructions 38 Disassembly Proce...

Page 8: ...18 Replacing the Fan 119 Replacing the VGA Card 120 Replacing the DIMM Module 121 Replacing the TV Tuner Module 122 Replacing the WLAN Module 123 Replacing the Mainboard Shielding 125 Replacing the To...

Page 9: ...IX Table of Contents Main Assembly 166 FRU List 166 Screw List 173 Model Definition and Configuration 174 Test Compatible Components 178 Online Support Information 184 Index 185 Laptopblue...

Page 10: ...X Table of Contents Laptopblue...

Page 11: ...Chipset for ZX4800 Intel GM45 Express Chipset for ZX4830 Memory Up to 4 GB of DDR2 800 MHz SDRAM dual channel support on two DIMMs Display 20 Full HD 1600 x 900 pixel resolution high brightness 250 n...

Page 12: ...e MPEG 2 stream encoding Audio Integrated 5 W stereo speaker system High definition audio with 5 1 channel support Communication Built in web cam and microphone Gigabit Ethernet Wake on LAN ready WLAN...

Page 13: ...4 Adapter 65 W adapter with cord for ZX4800 120 W adapter with power cord for ZX4830 Certification FCC CE BSMI CCC C Tick ETL Nemko CB Bauart System compliance PC 2001 ENERGY STAR Optional accessorie...

Page 14: ...reen CK505 CIR Board Key FLASH ROM FAN DDRII SODIMM1 DDRII SODIMM2 667 800 MHZ DDR II PCI E 16X Lan VGA CONNECTOR LCD LE D LVDS IO Board Power Board SATA HDD SATA ODD S ATA LCD PANEL TV PCIE 3 PCI E x...

Page 15: ...m this illustration Front View Component Description Power button Press this button to turn the power on or off You can also configure the power button to operate in Standby Resume mode or Hibernate m...

Page 16: ...s onto recordable discs depending on drive type This drive may be a CD recordable CD DVD or recordable DVD Headphone jack Plug powered analog front speakers an external amplifier or headphones into th...

Page 17: ...rom this illustration Component Icon Description USB 2 0 port Plug USB Universal Serial Bus devices such as a USB external drive printer scanner camera keyboard or mouse into this port BCAS Card Reade...

Page 18: ...o an object by connecting a Kensington cable lock to this slot TV tuner port TV Tuner Connect your TV to this port Ethernet network jack Plug an Ethernet network cable or a device such as a DSL or cab...

Page 19: ...nd to adjust the volume Windows key Press this key to open the Windows Start menu This key can also be used in combination with other keys to open utilities See Windows Keys on page 10 Fn key Press th...

Page 20: ...main M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog bo...

Page 21: ...ory Interface One or Two channels each channel consisting of 64 data line Single or Dual channel memory organization DDR2 667 800 frequencies Unbuffered non ECC DIMMs only Supports 2Gb 1Gb 512Mb 256Mb...

Page 22: ...slots Support multi channel 32 bit sample depth 192 kHz sample rate output Provides mic array support Allow for non 48 kHz sampling output Support for ACPI Device States Low Voltage Mode Intel Quiet...

Page 23: ...cation via SMBus Slave interface allows an internal or external Microcontroller to access System resources Compatible with most two wire components that are also I2C compatible High Precision Event Ti...

Page 24: ...Device Trusted Platform Module connected to LPC GPIO TTL Open Drain Inversion GPIO lock down NEW JTAG Corporate Only Boundary Scan for testing during board manufacturing Package 23mm x 23mm 676 mBGA...

Page 25: ...ltitouch and gestures Item Specifications Vendor Model Name Hitachi HDT721032SLA380 Saturn Hitachi HDT721064SLA360 Saturn Hitachi HDT721010SLA360Saturn Capacity GB 320 640 1000 Bytes per sector 512 51...

Page 26: ...12 512 512 Data heads Drive Format Disks Spindle speed RPM 7200 Performance Specifications Buffer size 8MB 16MB 32MB Interface SATA Internal transfer rate MB sec 70MB s sustained I O data transfer rat...

Page 27: ...8 H x 0 2768 V 0 922 H 0 2766 V 0 922 H 0 2766 V 0 2768 H x 0 2768 W Display Mode Transmissive normally whtie Transmissive normally white Transmissive normally white Twisted Nematic normally white Typ...

Page 28: ...20 C5 connector for AC power Hold up time of 16ms under maximum load Meet 1W Standby Energy Star requirement for Desktop Category B Meet EU Lot 6 requirement Item Specifications Lithium Rechargeable B...

Page 29: ...ptions Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the valu...

Page 30: ...American Megatrends Inc X X X X X X Product Information Standard CMOS Features Advanced Bios Features Advanced Chipset Features Integrated Peripherals Power Management Features X PC Health Status X F...

Page 31: ...ays the serial number of this unit System BIOS Version Displays system BIOS version BIOS Release Date This field displays the release date of the system BIOS Asset Tag Number This field displays the a...

Page 32: ...ATA Port 1 Sets the disk type for SATA Port 1 Enter the Port 1 screen to Enable or DisableS M A R T for the HDD SATA Port 2 Sets the disk type for SATA Port 2 Enter the Port 2 screen Halt On Instructs...

Page 33: ...croll to set the order priority Boot Num Lock Turns Num Lock on or off on boot up On or Off USB Beep Message Allows a beep during USB enumeration Enabled or Disabled CMOS Setup Utility Copyright C 198...

Page 34: ...amount of system memory used by the internal graphics device Enter to set DVMT mode Turns on DVMT mode for use with internal graphics Select DVMT DVMT Fixed Memory Size Set the memory allocated for D...

Page 35: ...Enable or disable the audio controller Enabled or Disabled Onboard LAN Controller Enable or disable the LAN controller Enabled or Disabled Onboard LAN Option ROM Disable or enable LAN optional ROM Dis...

Page 36: ...he system is in standby and a PS 2 device is activated Enabled or Disabled Wake Up by USB KB Mouse Disable or Enable wake up when the system is in standby and a USB device is activated Enabled or Disa...

Page 37: ...bus This field is read only N A 3 30V Displays the power supply voltage for the nominal 3 3V bus This field is read only N A 1 1V Displays the nominal 1 1 V bus This field is read only N A 12 0V Disp...

Page 38: ...E Enabled or disabled for reducing clock consumption Enabled or Disabled Spread Spectrum Enabled to assist with EMI emissions Disabled to assist with stability Enabled or Disabled CMOS Setup Utility C...

Page 39: ...ther enter the Setup menu nor change the value of parameters N A Change User Password Press Enter to set the user password When set this password prompts the user to enter a password during the boot s...

Page 40: ...Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use th...

Page 41: ...u are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If...

Page 42: ...s required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted This section contains instructions for the following BIOS utili...

Page 43: ...begins Flash is complete when the message Flash programming complete displays CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Advanced BIOS Features Value Help Item Move F7 Previous V...

Page 44: ...executable to run the program NOTE You must run the program with administrator privileges for it to function properly 2 In the Specify New BIOS file field enter the BIOS ROM file name and path IMPORT...

Page 45: ...ct Boot Menu to modify the boot priority order for example if using a USB HDD to run DMI Tools move USB HDD to position 1 4 Boot into DOS 5 Key in qdmi30a then click Enter The following screen appears...

Page 46: ...o modify the serial number key in 3 then key in a new string for the serial number as shown below To modify the 1394 GUID number key in 4 then key in a new string for the 1394 GUID number as shown bel...

Page 47: ...Chapter 2 37 Laptopblue...

Page 48: ...e 3 sizes of Philips screwdrivers 7mm 4mm and 2mm Pin or unbent paperclip or similar Block of sponge or similar soft material smaller in surface area than the LCD and at least 1 2 5cm high NOTE The sc...

Page 49: ...BNI NYLOK IRON 3 86 G8507 005 M3 4 I NI NYLOK IRON 4 86 G8507 006 6 32UNC 5 B NYLOK IRON 4 86 G8507 007 M2 0 2 5 I BNI NYLOK IRON 4 86 G8507 008 M2 0 3 0 I NI NYLOK IRON 7 86 G8507 009 Screw Quantity...

Page 50: ...Remove TV Module Remove Speakers Remove Bluetooth Module Remove WLAN Board Remove FAN Remove Mainboard Shield Remove Mainboard Remove VGA Board Remove Audio Board Remove USB Board Remove LCD Panel Re...

Page 51: ...ackets M2 2 5 Ni 4 Inverter Board M2 5 4 Ni 2 Touchscreen Control Board M2 5 4 Ni 2 Mainboard Shielding M2 5 4 Ni 7 WLAN M2 3 1 TV Tuner Module M2 5 4 Ni 1 VGA Card M2 5 4 Ni 4 Fan M2 5 5 Ni 3 Mainboa...

Page 52: ...e disassembly Instructions on page 38 2 Press the manual release of the ODD drive 3 Grasp the ODD assembly with one hand and hold firmly With the other hand grasp the rear edge of the ODD bezel and pu...

Page 53: ...43 Chapter 3 4 Lift the ODD bezel away 5 Close the ODD assembly Laptopblue...

Page 54: ...the Stand Assembly 1 See Pre disassembly Instructions on page 38 2 Remove the two 2 screws securing the stand cap to the back cover 3 Pull away the stand cover Step Size Quantity Screw Type Stand Cove...

Page 55: ...45 Chapter 3 4 Remove the four 4 screws of the stand hinges 5 Pull away the stand Step Size Quantity Screw Type Stand Hinges M4 6 4 Laptopblue...

Page 56: ...er 1 See Pre disassembly Instructions on page 38 2 See Removing the ODD Bezel on page 42 3 Remove the four 4 screws on the rear of the computer 4 Disconnect the audio cable Step Size Quantity Screw Ty...

Page 57: ...47 Chapter 3 5 Forcefully pry the rear cover from the assembly i ii iii iv Laptopblue...

Page 58: ...the Audio Board 1 See Removing the Rear Cover on page 46 2 Remove the two 2 screws in the audio board 3 Lift the audio board and cable away from the rear cover Step Size Quantity Screw Type Audio Boar...

Page 59: ...49 Chapter 3 4 Disconnect the audio cable from the audio board Laptopblue...

Page 60: ...Chapter 3 50 Removing the Hard Disk Drive 1 See Removing the Rear Cover on page 46 2 Remove the HDD cable 3 Remove the two 2 screws Step Size Quantity Screw Type HDD M2 5 4 2 Laptopblue...

Page 61: ...51 Chapter 3 4 Slide the HDD along as far as possible 5 Lift the HDD out of the chassis 6 Remove the four 4 screws of the HDD bracket Step Size Quantity Screw Type HD Bracket M3 4 4 Laptopblue...

Page 62: ...Chapter 3 52 7 Remove the HDD module from the bracket Laptopblue...

Page 63: ...53 Chapter 3 Removing the ODD 1 See Removing the Rear Cover on page 46 2 Remove the two 2 screws 3 Slide the ODD assembly out Step Size Quantity Screw Type ODD M2 5 4 2 Laptopblue...

Page 64: ...Chapter 3 54 4 Lift the ODD away from the chassis 5 Remove the two 2 screws of the side bracket and remove the bracket Step Size Quantity Screw Type ODD Side Bracket M2 2 5 2 Laptopblue...

Page 65: ...55 Chapter 3 6 Remove the two 2 screws of the ODD rear bracket and remove the bracket Step Size Quantity Screw Type ODD Rear Bracket M2 2 5 2 Laptopblue...

Page 66: ...Chapter 3 56 Removing the Inverter Board 1 See Removing the Rear Cover on page 46 2 Disconnect the LCD to inverter board cables 1 and 2 3 Disconnect the mainboard to inverter cable 1 2 Laptopblue...

Page 67: ...57 Chapter 3 4 Remove the two 2 screws in the inverter board 5 Lift away the inverter board Step Size Quantity Screw Type Inverter Board M2 5 4 2 Laptopblue...

Page 68: ...he Rear Cover on page 46 2 Disconnect the right touch sensor cable NOTE Right is defined by how the touch sensors are designated looking at the computer front on 3 Disconnect the left touch sensor cab...

Page 69: ...59 Chapter 3 5 Remove the two 2 screws 6 Lift away the touchscreen board Step Size Quantity Screw Type Touchscreen Board M2 5 4 2 Laptopblue...

Page 70: ...1 See Removing the Audio Board on page 48 2 See Removing the ODD on page 53 3 Disconnect the Bluetooth cable from the mainboard 4 Disconnect the USB cable from the mainboard 5 Disconnect the touch pa...

Page 71: ...61 Chapter 3 6 Disconnect the LVDS cable from the mainboard 7 Disconnect the webcam cable from the mainboard 8 Detach the inverter cable adhesive tape Laptopblue...

Page 72: ...Chapter 3 62 9 Disconnect the inverter cable 10 Disconnect the IR receiver cable 11 Disconnect the speaker cable Laptopblue...

Page 73: ...63 Chapter 3 12 Remove the seven 7 screws 13 Detach the HDD cable protective cover 14 Disconnect the HDD cable Step Size Quantity Screw Type Mainboard Shielding M2 5 4 7 Laptopblue...

Page 74: ...Chapter 3 64 15 Lift the mainboard shielding away from the chassis Laptopblue...

Page 75: ...Removing the Wireless LAN Module 1 See Removing the Mainboard Shielding on page 60 2 Disconnect the WLAN cables 3 Remove the one 1 screw from the WLAN module Step Size Quantity Screw Type WLAN M2 0 3...

Page 76: ...Chapter 3 66 4 Lift the WLAN module away Laptopblue...

Page 77: ...67 Chapter 3 Removing the TV Module 1 See Removing the Mainboard Shielding on page 60 2 Disconnect the TV cable 3 Remove the one 1 screw Step Size Quantity Screw Type TV Card M2 0 3 1 Laptopblue...

Page 78: ...Chapter 3 68 4 Lift the TV module away 5 Disconnect the other end of the TV cable and remove Laptopblue...

Page 79: ...ter 3 Removing the DIMM Module 1 See Removing the Mainboard Shielding on page 60 2 Pull apart the retaining clips 3 Pull away the DIMM module 4 Repeat steps 2 and 3 for any remaining DIMM modules Lapt...

Page 80: ...Chapter 3 70 Removing the VGA Card 1 See Removing the Mainboard Shielding on page 60 2 Remove the four 4 screws 3 Lift the VGA card away Step Size Quantity Screw Type VGA Card M2 5 4 4 Laptopblue...

Page 81: ...71 Chapter 3 Removing the Fan 1 See Removing the VGA Card on page 70 2 Disconnect the fan cable 3 Remove the three 3 screws Step Size Quantity Screw Type Fan 2 5 5 3 Laptopblue...

Page 82: ...Chapter 3 72 4 Remove the fan Laptopblue...

Page 83: ...73 Chapter 3 Removing the Thermal Module 1 See Removing the Fan on page 71 2 Loosen the three 3 captive screws s 3 Lift the thermal module away Laptopblue...

Page 84: ...U 1 See Removing the Thermal Module on page 73 2 Unlock the CPU by turning the lock one hundred and eighty degrees 180 3 Lift the CPU away by the corners CAUTION Avoid any contact with a thermal pad o...

Page 85: ...Removing the Wireless LAN Module on page 65 2 See Removing the TV Module on page 67 3 See Removing the Thermal Module on page 73 4 Remove the one 1 screw 5 Lift the mainboard away Step Size Quantity...

Page 86: ...hapter 3 76 Removing the USB Board 1 See Removing the Rear Cover on page 46 2 Remove the two 2 screws 3 Remove the USB board from the chassis Step Size Quantity Screw Type USB Board M2 5 4 2 Laptopblu...

Page 87: ...77 Chapter 3 4 Remove the cables from the guide clips Laptopblue...

Page 88: ...Chapter 3 78 Removing the IR Receiver 1 See Removing the Rear Cover on page 46 2 Remove the cables from the guide clips 3 Separate the individual cables Laptopblue...

Page 89: ...79 Chapter 3 4 Remove the one 1 screw 5 Lift the IR receiver away from the chassis Step Size Quantity Screw Type IR Receiver M2 0 3 1 Laptopblue...

Page 90: ...e 50 2 See Removing the Inverter Board on page 56 3 See Removing the Mainboard on page 75 4 See Removing the USB Board on page 76 5 See Removing the IR Receiver on page 78 6 Remove the LVDS cable from...

Page 91: ...81 Chapter 3 8 Remove the LVDS cable 9 Remove the adhesive tape off the sensor cables Laptopblue...

Page 92: ...Chapter 3 82 10 Remove the two 2 sensor connectors 11 Remove the antenna cable from the retention hooks 12 Remove the two 2 inverter cables from the guide clips Laptopblue...

Page 93: ...83 Chapter 3 13 Remove the speaker cable from the guide clips 14 Remove the webcam cable from the guide clips 15 Remove the fifteen 15 screws Step Size Quantity Screw Type Frame M2 5 4 15 Laptopblue...

Page 94: ...e This raised surface must be smaller in surface area than the LCD while still capable of supporting the assembly IMPORTANT Do not allow the LCD touch panel sensors to contact any surface 17 Gently lo...

Page 95: ...anel away from the LCD assembly IMPORTANT The touchscreen control board and LCD panel must be returned together for RMA purposes See Removing the Touchscreen Control Board on page 58 The touchscreen c...

Page 96: ...Chapter 3 86 Removing the Power Board 1 See Removing the Frame on page 80 2 Disconnect the power board cable 3 Remove the two 2 screws Step Size Quantity Screw Type Power Board M2 5 4 2 Laptopblue...

Page 97: ...87 Chapter 3 4 Lift the power board away from the bezel Laptopblue...

Page 98: ...Chapter 3 88 Removing the Home Button Board 1 See Removing the Frame on page 80 2 Pry the home button board off the bezel 3 Disconnect the home button board cable Laptopblue...

Page 99: ...89 Chapter 3 Removing the Webcam 1 See Removing the Frame on page 80 2 Remove the two 2 screws 3 Lift the webcam away from the bezel Step Size Quantity Screw Type Webcamr M2 3 2 Laptopblue...

Page 100: ...Chapter 3 90 4 Disconnect the webcam cable Laptopblue...

Page 101: ...hapter 3 Removing the Antennas 1 See Removing the Frame on page 80 2 Remove the two 2 screws 3 Remove the left and right antennas from the bezel Step Size Quantity Screw Type Antennas M1 7 4 2 Laptopb...

Page 102: ...Chapter 3 92 Removing the Speakers 1 See Removing the Frame on page 80 2 Remove the adhesive tape from the speaker cable 3 Remove the speaker cable from the retention guides Laptopblue...

Page 103: ...93 Chapter 3 4 Remove the six 6 screws of the speakers 5 Lift the speakers away from the bezel Step Size Quantity Screw Type Speakers M2 5 4 6 Laptopblue...

Page 104: ...Chapter 3 94 Removing the Bluetooth Module 1 See Removing the Speakers on page 92 2 Pry the Bluetooth module off the adhesive 3 Disconnect the Bluetooth cable Laptopblue...

Page 105: ...95 Chapter 3 Reassembly Procedure Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth Module 2 Adhere the Bluetooth module to the bezel Laptopblue...

Page 106: ...Chapter 3 96 Replacing the Speakers 1 Place the speakers on the bezel 2 Replace the six 6 screws Step Size Quantity Screw Type Speakers 6 Laptopblue...

Page 107: ...97 Chapter 3 3 Replace the speaker cable into the retention guides 4 Replace the speaker cable adhesive tape Laptopblue...

Page 108: ...Chapter 3 98 Replacing the Antennas 1 Place the right antenna on the guide pin 2 Push the right antenna into position 3 Place the left antenna on the guide pin Laptopblue...

Page 109: ...99 Chapter 3 4 Push the left antenna into position 5 Replace the two 2 screws Step Size Quantity Screw Type Antenna M1 7 4 2 Laptopblue...

Page 110: ...Chapter 3 100 Replacing the Webcam 1 Connect the webcam cable to the webcam board 2 Replace the webcam Laptopblue...

Page 111: ...101 Chapter 3 3 Replace the two 2 screws Step Size Quantity Screw Type Webcam M2 3 2 Laptopblue...

Page 112: ...Chapter 3 102 Replacing the Home Button Board 1 Connect the home button board cable to the home button board 2 Adhere the home button board to the bezel Laptopblue...

Page 113: ...103 Chapter 3 Replacing the Power Board 1 Replace the power board in the bezel 2 Replace the two 2 screws 3 Connect the power board cable Step Size Quantity Screw Type Power Board M2 5 4 2 Laptopblue...

Page 114: ...3 104 Replacing the LCD Panel in the Frame 1 Replace the LCD panel into the frame 2 Flip the panel over and place the assembly on a raised surface Push the two 2 inverter cables through the frame Lap...

Page 115: ...105 Chapter 3 3 Replace the four 4 screws Step Size Quantity Screw Type LCD Panel M3 4 4 Laptopblue...

Page 116: ...g the Frame 1 Place the bezel around a raised surface so that the bezel is lower than the raised surface 2 Place the LCD panel assembly onto the raised surface 3 Lift the bezel up to meet the LCD pane...

Page 117: ...off the raised surface and place it on a flat surface 5 Replace the fifteen 15 screws 6 Replace the power button cable and the Bluetooth module cable into the guide clips Step Size Quantity Screw Typ...

Page 118: ...Chapter 3 108 7 Replace the speaker cable under the retention guide 8 Replace the inverter cables in the guide clips 9 Replace the webcam cable into the guide clips Laptopblue...

Page 119: ...109 Chapter 3 10 Replace the antenna cables under the retention guide 11 Connect the left and right sensor connectors Laptopblue...

Page 120: ...Chapter 3 110 12 Adhere the tape over the sensor cables and lay the cable through the retention hook Laptopblue...

Page 121: ...111 Chapter 3 13 Connect the LVDS cable 14 Adhere the LVDC cable protective cover Laptopblue...

Page 122: ...Chapter 3 112 15 Lay the LVDS cable through the retention guides and into the guide clip Laptopblue...

Page 123: ...g the IR Receiver 1 Replace the IR receiver board 2 Replace the one 1 screw 3 Replace the IR receiver cable and the home button board cable into the guide clip Step Size Quantity Screw Type IR Receive...

Page 124: ...Chapter 3 114 Replacing the USB Board 1 Replace the USB board cable into the guide clips and retention hook 2 Replace the USB board Laptopblue...

Page 125: ...115 Chapter 3 3 Replace the two 2 screws Step Size Quantity Screw Type USB Board M2 5 4 2 Laptopblue...

Page 126: ...Chapter 3 116 Replacing the Mainboard 1 Replace the mainboard 2 Replace the one 1 screw Step Size Quantity Screw Type Main Board M2 5 4 1 Laptopblue...

Page 127: ...Chapter 3 Replacing the CPU 1 Replace the CPU paying attention to the locating triangle 2 Turn the locking screw 180 to the locked position NOTE The position of the locking lug in the call out Laptopb...

Page 128: ...Chapter 3 118 Replacing the Thermal Module 1 Replace the thermal module 2 Tighten the three 3 captive screws Laptopblue...

Page 129: ...119 Chapter 3 Replacing the Fan 1 Replace the fan 2 Replace the three 3 screws 3 Connect the fan cable Step Size Quantity Screw Type Fan M2 5 5 1 Laptopblue...

Page 130: ...Chapter 3 120 Replacing the VGA Card 1 Replace the VGA card 2 Replace the four 4 screws Step Size Quantity Screw Type VGA Card M2 5 4 4 Laptopblue...

Page 131: ...121 Chapter 3 Replacing the DIMM Module 1 Replace the DIMM Module 2 Press down to lock into place Laptopblue...

Page 132: ...ter 3 122 Replacing the TV Tuner Module 1 Replace the TV tuner module 2 Replace the one 1 screw 3 Replace the TV tuner cable connecting both ends Step Size Quantity Screw Type TV Tuner M2 5 4 1 Laptop...

Page 133: ...123 Chapter 3 Replacing the WLAN Module 1 Replace the WLAN module 2 Replace the one 1 screw Step Size Quantity Screw Type WLAN M2 3 1 Laptopblue...

Page 134: ...Chapter 3 124 3 Replace the two 2 connectors The gray cable is placed closest to the fan Laptopblue...

Page 135: ...125 Chapter 3 Replacing the Mainboard Shielding 1 Replace the shield onto the assembly 2 Connect the HDD cable 3 Adhere the HDD cable protective cover Laptopblue...

Page 136: ...Chapter 3 126 4 Replace the seven screws IMPORTANT Ensure that the HDD cable grounding lug is connected under the corner screw Step Size Quantity Screw Type Mainboard Shielding M2 5 4 7 Laptopblue...

Page 137: ...Replacing the Touchscreen Board 1 Replace the Touchscreen board 2 Replace the two 2 screws 3 Connect the mainboard to touch screen board connector Step Size Quantity Screw Type Touchscreen Board M2 5...

Page 138: ...Chapter 3 128 4 Connect the left and right touchscreen sensor cable connectors Laptopblue...

Page 139: ...129 Chapter 3 Replacing the Mainboard Connectors 1 Connect the speaker connector 2 Connect the IR receiver cable 3 Connect the inverter cable Laptopblue...

Page 140: ...Chapter 3 130 4 Adhere the inverter cable tape 5 Connect the webcam cable 6 Connect the LVDS cable Laptopblue...

Page 141: ...131 Chapter 3 7 Connect the touchscreen board cable 8 Connect the USB port cable 9 Connect the Bluetooth cable Laptopblue...

Page 142: ...r 3 132 Replacing the Inverter Board 1 Replace the inverter board 2 Replace the two 2 screws 3 Connect the inverter board to mainboard cable Step Size Quantity Screw Type Inverter Board M2 5 4 2 Lapto...

Page 143: ...133 Chapter 3 4 Connect the two 2 LCD to inverter board cables 1 and 2 1 2 Laptopblue...

Page 144: ...Chapter 3 134 Replacing the ODD Module 1 Replace the rear bracket 2 Replace the two 2 screws 3 Replace the side bracket Step Size Quantity Screw Type ODD Rear Bracket M2 2 5 2 Laptopblue...

Page 145: ...135 Chapter 3 4 Replace the two 2 screws 5 Place the ODD module into the bay 6 Slide into position Step Size Quantity Screw Type ODD Side Bracket M2 2 5 2 Laptopblue...

Page 146: ...Chapter 3 136 7 Replace the two 2 screws Step Size Quantity Screw Type ODD Module M2 5 4 2 Laptopblue...

Page 147: ...137 Chapter 3 Replacing the HDD 1 Replace the HDD bracket 2 Replace the four 4 screws 3 Place the HDD into the bay Step Size Quantity Screw Type HDD Bracket M3 4 4 Laptopblue...

Page 148: ...Chapter 3 138 4 Slide the HDD into position 5 Replace the two 2 screws 6 Connect the HDD cable Step Size Quantity Screw Type HDD Module M2 5 4 2 Laptopblue...

Page 149: ...er 3 Replacing the Audio Board 1 Connect the audio cable to the audio board 2 Replace the audio board in the rear cover 3 Replace the two 2 screws Step Size Quantity Screw Type Audio Board M2 5 4 2 La...

Page 150: ...Chapter 3 140 Replacing the Rear Cover 1 Replace the rear cover on the chassis 2 Press down firmly to engage the locking clips beneath the cover 3 Connect the audio cable Laptopblue...

Page 151: ...141 Chapter 3 4 Replace 4 four screws Step Size Quantity Screw Type Rear Cover M2 5 7 4 Laptopblue...

Page 152: ...Chapter 3 142 Replacing the Stand 1 Replace the stand assembly 2 Replace the four 4 screws Step Size Quantity Screw Type Hinge M4 6 4 Laptopblue...

Page 153: ...143 Chapter 3 3 Replace the stand cover 4 Replace the two 2 screws Step Size Quantity Screw Type Stand Cover M2 5 4 2 Laptopblue...

Page 154: ...Chapter 3 144 Replacing the ODD Bezel 1 Open the ODD 2 Attach the ODD bezel to the top of the ODD assembly 3 Push the rear edge of the ODD bezel to lock it into place Laptopblue...

Page 155: ...145 Chapter 3 4 Close the ODD Laptopblue...

Page 156: ...ible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the troubleshooting sections to try and resolve the issue 4 If...

Page 157: ...ss failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigat...

Page 158: ...fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes r...

Page 159: ...are connected correctly 5 Replace the ODD See Removing the ODD on page 53 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct t...

Page 160: ...ound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 S...

Page 161: ...r 5 Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio appl...

Page 162: ...a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved...

Page 163: ...down the power button for 10 seconds Reconnect the power and reboot the computer 3 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and...

Page 164: ...s this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Removing the LCD Panel on page 85 5 Check the display reso...

Page 165: ...up to date software to ensure the computer is virus free 3 If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the B...

Page 166: ...set correctly 7 Remove any recently added hardware and associated software 8 Run the Windows Disk Defragmenter For more information see Windows Help and Support 9 Run Windows Check Disk by entering ch...

Page 167: ...e Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is...

Page 168: ...led which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU...

Page 169: ...obile PCI Express Module connector 5 LCD connector 6 Touch Screen connector 7 Power OFF ON connector 8 Internal USB connector 9 Bluetooth module connector 10 Internal SATA hard disk drive connector 11...

Page 170: ...laster connection 18 External stereo headphones or speaker audio jack 19 I O daughter board connector 20 speaker connector 21 SATA optical disk drive connector 22 Internal IR connector 23 Home button...

Page 171: ...Chapter 5 161 Mainboard Bottom View Item Description 1 South Bridge chipset 2 Clock generator chip 3 RTC Battery connector and holding bracket 1 2 3 Laptopblue...

Page 172: ...e doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL9...

Page 173: ...n screen displays 6 Click the OK button on the left to continue 7 Click the N button when prompted to complete the process 8 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flas...

Page 174: ...rs on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis flash process is finished...

Page 175: ...rt number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list...

Page 176: ...Assembly NI 10200 032 12 TV Card Assembly TU 10500 051 13 M B VGA Assembly MB G9806 003 14 LCD Frame Touch Assembly 33 G8507 008 15 EL9 Power Board Assembly 55 G8507 001 16 Touch Panel 6K G8507 001 1...

Page 177: ...a A336 A Mini Card WW Analog ATSC Digital TU 10500 051 AverMedia A336 D Mini Card WW Analog DVB T Digital TU 10500 052 IR Blaster SMK IR BLASTER RWS9000 1301FP RV RWS07 001 WEBCAM CAMERA 1 3M CNF70692...

Page 178: ...ABLE 50 G8507 009 TV TUNER CABLE 50 G8507 010 TV EXTERNAL ANTENNA ATSC 50 G8507 011 CABLE CCD TO MB 50 G8507 012 BLUETOOTH CABLE 50 G8507 013 CASE COVER BRACKET ASSEMBLY FRONT COVER ASSY W SPEAKER ANT...

Page 179: ...8507 007 LCD FRAME FOR TOUCH 33 G8507 008 Heat SINK CPU HEATSINK FOR DIS 23 G8507 001 CPU HEATSINK FOR UMA 23 G8507 002 FAN CPU FAN 23 G8507 003 CPU PROCESSOR CPU Intel Core2Dual P7450 PGA 2 13G 3M 10...

Page 180: ...al Chinese KB USB03 239 Keyboard CHICONY KU 0833 USB 104KS Black Simplified Chinese KB USB03 305 Keyboard CHICONY KU 0833 USB 104KS Black Thailand KB USB03 306 Keyboard CHICONY KG 0833 RF2 4 Standard...

Page 181: ...eyboard CHICONY KU 0420 USB 105KS Black German KB USB03 270 Keyboard CHICONY KU 0420 USB 105KS Black Nordic KB USB03 271 Keyboard CHICONY KU 0420 USB Standard 105KS Black Arabic English KB USB03 272 K...

Page 182: ...KS Black Nordic with PB logo KB RF403 210 Keyboard CHICONY WUG0570 RF2 4 105KS Black Arabic English KB RF403 212 LCD PANEL w touch LCD TOUCH MODULE W CONTROL BOARD LPL 20 W HD None Glare LM200WD1 TLC1...

Page 183: ...S 11200 062 RECEIVER USB RF RECEIVER RG 0618U E93L PB Item Description Acer Part No SCREW SCREW M2 5 4 0 I NYLOK IRON 86 G8507 001 SCREW SCREW M2 5 4 0 I NI NYLOK IRON 86 G8507 002 SCREW SCREW M2 5 7...

Page 184: ...a PW G8502 010 ZX4800 PA001 W7HP64USG12 PMDT4300 SO2GBII8 2 D750GB7 2KS 1 NSM8XS D20 1H 802 11bgn RF2 4 G4 RF2 4 G4 ZX4800 PA USA Canada PW G8502 010 ZX4800 PA001 W7HP64USG12 PMDT4300 SO2GBII8 2 D750G...

Page 185: ...an PW G8502 003 ZX4800 AAP001 W7HP64JPG2 C2DT6600 SO2GBII8 2 D320GB7 2KS 1 NSM8XS D20 1H RF2 4 G4 RF2 4 G4 ZX4800 PA USA S1 G8502 003 ZX4800 Sample PA002 W7HP641 C2DP7450 SO1GBII8 2 D640GB7 2KS 1 NSM8...

Page 186: ...ooth KB RF2 4 G4 ZX4830 AAP Thailand PW GA702 00 4 ZX4830 AAP001 W7HP64EMTHG3 C2DP7450 SO2GBII8 2 D750GB7 2KS 1 NSM8XS D20 1H HD4570 802 11bgn bluetooth KB RF2 4 G4 ZX4830 AAP Thailand PW GA702 00 3 Z...

Page 187: ...WMC KB RF2 4 G4 ZX4830 AAP Australia New Zealand PW GA702 00 5 ZX4830 AAP001 W7HP64AUG4 PMDT4300 SO2GBII8 2 D320GB7 2KS 1 NSM8XS D20 1H A336 D N N EMEA Win7 WMC KB RF2 4 G4 ZX4830 AAP Australia New Z...

Page 188: ...120W DE 19V 1 7x5 5x11 Green PA 1121 04AC LV5 OBL LED LF LITE ON 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF LITE ON 90W Adapter LITE ON 90W 19V 1 7x5 5x11 Blue PA 1900 34AR...

Page 189: ...SEAGATE 3 5 7200rpm 750GB ST3750528AS Pharaoh SATA II 32MB LF F W CC44 WD D320GB7 2KS HDD WD 3 5 7200rpm 320GB WD3200AAJS 22L7A0 XL320S 3 320G SATA II 8MB LF F W 01 03E01 WD D640GB7 2KS HDD WD 3 5 72...

Page 190: ...000 1 2 CCFL Mainboard gHenley_Discrete QI82GM45M_1394 N _Logo N Mainboard Mainboard Henley Intel GM45 w Discrete ICH9M LF Intel GM45 ICH9M W O 1394 LF gHenley QI82GL40M_1394 N _Logo N Mainboard ZX460...

Page 191: ...DS Super Multi DRIVE HH LabelFlash 16X GH40F LF Black Bezel SATA w Win7 PANASONI C NSM8XS9 5 ODD PANASONIC Super Multi DRIVE 9 5mm Tray DL 8X UJ892 LF W O bezel SATA GBAS2 0 HF Windows7 PLDS NSM8XS OD...

Page 192: ...Appendix B 182 VGA Card Quanta ATI HD4570 D2 512MB Henlyey Type A Quanta VGA Card AMD M92XT DDRII 512M 500MHz 64 16 MXM 3 0 Type A w Hynix H5PS1G63EFR 20L for Henley BRAND Type Description Laptopblue...

Page 193: ...183 Appendix B Laptopblue...

Page 194: ...information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bu...

Page 195: ...ssembly Requirements 38 F FRU Field Replaceable Unit List 165 I Intermittent Problems 158 J Jumper and Connector Locations 159 Top View 159 K Keyboard Usage 9 M Main Unit Disassembly Flowchart 40 Mode...

Page 196: ...186 Laptopblue...

Page 197: ...187 Laptopblue...

Page 198: ...188 Laptopblue...

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