Chapter 4
156
HDD Not Operating Correctly
If the
HDD
does not operate correctly, perform the following actions one at a time to correct the problem.
1.
Disconnect all external devices.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
Run the Windows Vista Startup Repair Utility:
a.
insert the Windows Vista Operating System DVD in the ODD and restart the computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
The
Install
Windows
screen displays. Click
Next
.
d.
Select
Repair your computer
.
e.
The
System
Recovery
Options
screen displays. Click
Next
.
f.
Select the appropriate operating system, and click
Next
.
NOTE:
Click
Load
Drivers
if controller drives are required.
g.
Select
Startup
Repair
.
h.
Startup Repair attempts to locate and resolve issues with the computer.
i.
When complete, click
Finish
.
If an issue is discovered, follow the onscreen information to resolve the problem.
4.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6.
Ensure all cables and jumpers on the HDD and ODD are set correctly.
7.
Remove any recently added hardware and associated software.
8.
Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9.
Run Windows Check Disk by entering
chkdsk
/r
from a command prompt. For more information see
Windows Help and Support.
10.
Restore system and file settings from a known good date using
System
Restore
.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11.
Replace the HDD. See “Removing the Hard Disk Drive” on page 50.
External Mouse Failure
If an external
Mouse
fails, perform the following actions one at a time to correct the problem.
1.
Try an alternative mouse.
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
If the mouse uses a USB connection, try an alternate USB port.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
Restart the computer.
6.
Remove any recently added hardware and associated software.
7.
Remove any recently added software and reboot.
8.
Restore system and file settings from a known good date using
System
Restore
.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10.
Roll back the mouse driver to the previous version if updated recently.
Summary of Contents for ZX4830 Series
Page 6: ...VI Laptopblue...
Page 10: ...X Table of Contents Laptopblue...
Page 47: ...Chapter 2 37 Laptopblue...
Page 53: ...43 Chapter 3 4 Lift the ODD bezel away 5 Close the ODD assembly Laptopblue...
Page 57: ...47 Chapter 3 5 Forcefully pry the rear cover from the assembly i ii iii iv Laptopblue...
Page 59: ...49 Chapter 3 4 Disconnect the audio cable from the audio board Laptopblue...
Page 62: ...Chapter 3 52 7 Remove the HDD module from the bracket Laptopblue...
Page 74: ...Chapter 3 64 15 Lift the mainboard shielding away from the chassis Laptopblue...
Page 76: ...Chapter 3 66 4 Lift the WLAN module away Laptopblue...
Page 82: ...Chapter 3 72 4 Remove the fan Laptopblue...
Page 87: ...77 Chapter 3 4 Remove the cables from the guide clips Laptopblue...
Page 97: ...87 Chapter 3 4 Lift the power board away from the bezel Laptopblue...
Page 100: ...Chapter 3 90 4 Disconnect the webcam cable Laptopblue...
Page 121: ...111 Chapter 3 13 Connect the LVDS cable 14 Adhere the LVDC cable protective cover Laptopblue...
Page 138: ...Chapter 3 128 4 Connect the left and right touchscreen sensor cable connectors Laptopblue...
Page 143: ...133 Chapter 3 4 Connect the two 2 LCD to inverter board cables 1 and 2 1 2 Laptopblue...
Page 155: ...145 Chapter 3 4 Close the ODD Laptopblue...
Page 193: ...183 Appendix B Laptopblue...
Page 196: ...186 Laptopblue...
Page 197: ...187 Laptopblue...
Page 198: ...188 Laptopblue...