Acer TravelMate C100 series, User Manual

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Requesting service
International Traveler’s Warranty (ITW)
Your computer is backed by an International Traveler’s Warranty (ITW)
that gives you security and peace of mind when traveling. Our
worldwide network of service centers are there to give you a helping
hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorized service centers are in this handy booklet. Read this
passport thoroughly.
Always have your ITW passport on hand, especially when you travel to
receive the benefits from our support centers. Place your proof-of-
purchase in the flap located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
There are three ways to access Acer for technical support and
information:
• Internet service worldwide, visit http://www.acersupport.com/
• Telephone support in the United States and Canada, call 1-800-
816-2237
• Technical support numbers in various countries
You can view a list of technical support numbers by following these
steps:
1 Click on Start , Settings , Control Panel .
2 Double-click on System .
3 Click on the Support Information button.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.
TMC100-e.book Page 67 Thursday, September 5, 2002 10:30 AM