Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter provides instructions on how to trouble shoot system hardware problems.
Hardware Diagnostic Procedure
0
NOTE:
NOTE
:
IMPORTANT: The diagnostic tests described in this chapter are only intended to test
Acer products. Non-Acer products, prototype cards, or modified options can give false
errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or
repeating the same operation.
3. Refer to “Power System check” and “Beep Codes” to determine which corrective action to
perform.
System Check Procedures
0
Power System Check
0
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
Check if the power cable is properly connected to the system and AC source.
Check if the voltage selector switches set to the correct voltage setting.
System External Inspection
0
Inspect the LED indicators on the front panel, which can indicate the malfunction.
Make sure that air flow is not blocked.
Make sure nothing in the system is making contact that could short out power.
If the problem is not evident, continue with System Internal Inspection.
Summary of Contents for Aspire Z3170
Page 1: ...Acer AZ3170 AZ3171 SERVICEGUIDE ...
Page 2: ...ii ...
Page 6: ...1 iv ...
Page 7: ...CHAPTER 1 Hardware Specifications ...
Page 26: ...1 20 Hardware Specifications and Configurations M B Placement 0 ...
Page 29: ...Hardware Specifications and Configurations 1 23 Block Diagram 0 ...
Page 30: ...1 24 Hardware Specifications and Configurations ...
Page 31: ...CHAPTER 2 System Utilities ...
Page 36: ...2 6 System Utilities Advanced 0 Advanced Miscellaneous 0 ...
Page 48: ...2 18 System Utilities 8 Flash BIOS is finished ...
Page 52: ...2 22 System Utilities 10 Flash BIOS is finished ...
Page 55: ...System Utilities 2 25 11 Select Yes and press Enter key 12 Flash BIOS is finished ...
Page 58: ...2 28 System Utilities ...
Page 62: ...2 32 System Utilities ...
Page 63: ...CHAPTER 3 System Disassembly and Assembly ...
Page 66: ...3 4 ...
Page 74: ...3 12 System Disassembly and Assembly First open one top side then open the other top side ...
Page 75: ...System Disassembly and Assembly 3 13 Open the low side ...
Page 85: ...System Disassembly and Assembly 3 23 Removing the Display Card 0 Unplug the DVI cable ...
Page 97: ...System Disassembly and Assembly 3 35 Remove the CPU ...
Page 103: ...System Disassembly and Assembly 3 41 ...
Page 111: ...System Disassembly and Assembly 3 49 Unplug the LCD power cable Take out the LCD with bracket ...
Page 121: ...System Disassembly and Assembly 3 59 Lock all the latch Plug the LVDS cable ...
Page 131: ...System Disassembly and Assembly 3 69 Table 3 35 ID Size Quantity Screw Type M4 6L K 4 ...
Page 138: ...3 76 System Disassembly and Assembly Plug the DVI cable and lock 2 VGA locks ...
Page 145: ...System Disassembly and Assembly 3 83 Attach the mylar to cover the camera ...
Page 152: ...3 90 System Disassembly and Assembly 4 Attach the mylar as the location shown in the picture ...
Page 156: ...3 94 System Disassembly and Assembly N A 4 Table 3 45 ID Size Quantity Screw Type ...
Page 162: ...3 100 System Disassembly and Assembly Install the hinge cover ...
Page 163: ...System Disassembly and Assembly 3 101 Thermal Pad location on base pan 0 ...
Page 165: ...System Disassembly and Assembly 3 103 AMD 6570 0 Attach the thermal pad on VGA memories ...
Page 166: ...3 104 System Disassembly and Assembly ...
Page 167: ...CHAPTER 4 Troubleshooting ...
Page 183: ...Troubleshooting 4 17 Pressing the 25 calibration points in proper hole by using the stylus ...
Page 187: ...CHAPTER 5 Jumper and Connector Locations ...
Page 188: ...5 2 Jumper Setting 5 4 Setting Jumper 5 4 ...
Page 189: ...Jumper and Connector Locations 5 3 Jumper and Connector Locations ...
Page 192: ...5 6 Jumper and Connector Locations ...
Page 193: ...CHAPTER 6 FRU List ...
Page 194: ...6 2 AZ3170 AZ3171 Exploded Diagrams 6 4 FRU List 6 6 ...