4-14
Troubleshooting
Playback is Choppy
0
If playback is choppy or jumps, perform the following:
1.
Check that system resources are not running low:
Close some applications.
Reboot and try the operation again.
2.
Check that the ODD controller transfer mode is set to
DMA.
3.
Navigate to
Start
Control Panel
System and Maintenance
System
Device
Manager
.
4.
Double click
IDE ATA/ATAPI controllers
, then right click
ATA Device 0
.
5.
Click
Properties
and select the
Advanced Settings
tab. Make sure the
Enable DMA
box
is checked and click
OK
.
6.
Repeat for each ATA Device shown if applicable.
Drive Not Detected
0
If
Windows
cannot detect the drive, perform the following:
1.
Start the computer and press
F2
to enter the
BIOS Utility
.
2.
Verify that the drive is detected in the
ATAPI Model Name
field on the Information page.
NOTE:
NOTE
:
Verify that the entry is identical to one of the ODDs specified in Hardware Specifications
and Configurations.
Remove power and remove the cover to inspect the connections to the ODD. Refer to
Maintenance Flowchart
.
Check for broken connectors on the drive, motherboard, and cables.
Check for bent or broken pins on the drive, motherboard, and cable connections.
Try an alternate cable, if available. If the drive works with the new cable, the original
cable should be replaced.
3.
Reseat the drive, making sure and all cables are connected correctly.
4.
Replace the ODD. Refer to
Maintenance Flowchart
.
Drive Read Failure
0
If discs cannot be read when inserted in the drive, perform the following.
1.
Remove and clean the failed disc.
2.
Retry reading the CD or DVD.
Test the drive using other discs.
Play a DVD movie
Listen to a music CD
If the ODD works properly with alternate discs, the original disc is probably defective and
should be replaced.
3.
Remove the power and remove the cover to inspect the connections to the ODD. Refer to
Online Support Information
.
Check for broken connectors on the drive, motherboard, and cables.
Summary of Contents for Aspire Z1100
Page 1: ...i SERVICE GUIDE Aspire Z1100 ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 42: ...1 32 Hardware Specifications and Configurations ...
Page 43: ...Hardware Specifications and Configurations 1 33 ...
Page 44: ...1 34 Hardware Specifications and Configurations ...
Page 45: ...CHAPTER 2 System Utilities ...
Page 70: ...2 26 System Utilities ...
Page 71: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 74: ...3 4 ...
Page 126: ...3 56 Machine Maintenance Procedures ...
Page 127: ...CHAPTER 4 Troubleshooting ...
Page 149: ...CHAPTER 5 Jumper and Connector Locations ...
Page 156: ...5 8 Jumper and Connector Locations ...
Page 157: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 158: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 13 ...
Page 170: ...6 14 FRU Field Replaceable Unit List ...
Page 171: ...CHAPTER 7 Online Support Information ...
Page 172: ...7 2 Introduction 7 3 ...
Page 174: ...7 4 Online Support Information ...