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Troubleshooting
4-11
Other Functions Failure
0
Computer Shuts Down Intermittently
0
If the system powers off at intervals, perform the following.
1.
Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2.
Remove all extension cables between the computer and the outlet.
3.
Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4.
Disconnect the power and open the casing to check the Thermal Unit and fan airways are
free of obstructions.
5.
Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6.
Remove any recently installed software.
If the Issue is still not resolved, refer to
Online Support Information
.
HDD Not Operating Correctly
0
If the
HDD
fails to operate correctly, perform the following:
1.
Disconnect all external devices.
2.
Run a complete virus scan using up-to-date software to confirm the computer is virus free.
3.
Run the
Windows Vista Startup Repair Utility
:
a.
Insert the Windows Vista Operating System DVD in the ODD and restart the
computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
When the
Install Windows
screen appears, click
Next
.
d.
Select
Repair your computer
.
e.
When the
System
Recovery
Options
screen appears, click
Next
.
f.
Select the appropriate operating system, and click
Next
.
NOTE:
NOTE
:
Click
Load Drivers
if controller drives are required.
g.
Select
Startup Repair
.
NOTE:
NOTE
:
Startup Repair attempts to locate and resolve issues with the computer.
h.
When complete, click
Finish
.
If an issue is discovered, follow the on-screen information to resolve the problem.
1.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and
Support.
2.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are
correct and that CD/DVD drive is set as the first boot device on the Boot menu.
3.
Confirm all cables and jumpers on the HDD and ODD are set correctly.
Summary of Contents for Aspire Z1100
Page 1: ...i SERVICE GUIDE Aspire Z1100 ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 42: ...1 32 Hardware Specifications and Configurations ...
Page 43: ...Hardware Specifications and Configurations 1 33 ...
Page 44: ...1 34 Hardware Specifications and Configurations ...
Page 45: ...CHAPTER 2 System Utilities ...
Page 70: ...2 26 System Utilities ...
Page 71: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 74: ...3 4 ...
Page 126: ...3 56 Machine Maintenance Procedures ...
Page 127: ...CHAPTER 4 Troubleshooting ...
Page 149: ...CHAPTER 5 Jumper and Connector Locations ...
Page 156: ...5 8 Jumper and Connector Locations ...
Page 157: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 158: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 13 ...
Page 170: ...6 14 FRU Field Replaceable Unit List ...
Page 171: ...CHAPTER 7 Online Support Information ...
Page 172: ...7 2 Introduction 7 3 ...
Page 174: ...7 4 Online Support Information ...