Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Refer to
Table 4-1
for a list of verified symptom category to determine the solution.
4. If the issue is still not resolved, refer to the
Online Support Information
on page
9-3
Table 4-1. Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Bluetooth Failure
Card Reader Failure
Thermal Unit Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Summary of Contents for Aspire 4560
Page 1: ... Aspire 4560 4560G SERVICEGUIDE ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 51: ...CHAPTER 2 System Utilities ...
Page 67: ...CHAPTER 3 Machine Maintenance ...
Page 70: ...3 4 ...
Page 100: ...3 34 Machine Maintenance 4 Remove the USB board from the lower case Figure 3 44 USB Board ...
Page 109: ...Machine Maintenance 3 43 6 Remove the LCD module from the lower cover Figure 3 60 LCD Module ...
Page 162: ...3 96 Machine Maintenance ...
Page 163: ...CHAPTER 4 Troubleshooting ...
Page 193: ...CHAPTER 5 Jumper and Connector Locations ...
Page 200: ...5 8 Jumper and Connector Locations ...
Page 201: ...CHAPTER 6 FRU List ...
Page 202: ...6 2 Aspire 4560 4560G Exploded Diagram 6 4 Main Assembly 6 4 LCD Assembly 6 6 FRU List 6 7 ...
Page 217: ...CHAPTER 7 Model Definition and Configuration ...
Page 218: ...7 2 Aspire 4560 4560G 7 3 ...
Page 325: ...CHAPTER 8 Test Compatible Components ...
Page 326: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...
Page 332: ...8 8 Test Compatible Components ...
Page 333: ...CHAPTER 9 Online Support Information ...
Page 334: ...9 2 Online Support Information 9 3 ...
Page 336: ...9 4 Online Support Information ...