Acer AcerAltos 19000 User Manual Download Page 1

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AcerAltos 19000

User’s Guide

Summary of Contents for AcerAltos 19000

Page 1: ...AcerAltos 19000 User s Guide ...

Page 2: ... Pentium are registered trademarks of Intel Corporation IBM is a registered trademark and PS 2 is a trademark of International Business Machines Corporation MS DOS and Windows NT are registered trademarks of Microsoft Corporation Mylex is a registered trademark of Mylex Corporation Novell and NetWare are registered trademarks of Novell Incorporated SCO and SCO UNIX are registered trademarks of The...

Page 3: ... grants you a personal non transferable non exclusive license to use the software that accompanies your computer system only on a single computer You may not a make copies of the software except for making one 1 backup copy of the software which will also be subject to this license b reverse engineer decompile disassemble translate or create derivative works based upon the software c export or re ...

Page 4: ...er indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 8 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace th...

Page 5: ...erate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition e If the product has been dropped or the cabinet has been damaged f If the product exhibits a ...

Page 6: ...ar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outl...

Page 7: ... 1 2 External Configuration 1 7 1 2 1 Front Panel 1 7 1 2 2 Rear Panel 1 13 Chapter 2 Setting Up the System 2 1 2 1 Pre Installation 2 1 2 1 1 Selecting a Site 2 1 2 1 2 Checking the Package Contents 2 2 2 1 3 Preparing the System Unit 2 3 2 2 Basic Connections 2 5 2 2 1 Keyboard 2 5 2 2 2 Mouse 2 6 2 2 3 VGA Monitor 2 7 2 3 System Startup 2 8 2 3 1 Unlocking the Front Panel Security 2 8 2 3 2 Tur...

Page 8: ...3 13 Chapter 4 System Board 4 1 4 1 Major Components 4 1 4 1 1 Layout 4 2 4 1 2 Jumpers and Connectors 4 3 4 1 3 Installing a Pentium Pro Processor 4 8 4 2 Memory Board 4 10 4 2 1 Layout 4 10 4 2 2 Rules for Adding Memory 4 11 4 2 3 Memory Configurations 4 12 4 2 4 Installing a SIMM 4 13 4 2 5 Removing a SIMM 4 14 4 2 6 Installing the Memory Board 4 15 4 2 7 Reconfiguring the System 4 17 Chapter 5...

Page 9: ...iguration 5 13 5 3 1 Shadow RAM 5 14 5 3 2 L1 and L2 Cache CPU Cache 5 14 5 3 3 Memory at 15MB 16MB 5 15 5 4 System Security Setup 5 16 5 4 1 Disk Drive Control 5 16 5 4 2 Onboard Communication Ports 5 18 5 4 3 Onboard PS 2 Mouse IRQ12 5 20 5 4 4 Setup Password 5 21 5 4 5 Power On Password 5 22 5 5 PCI System Configuration 5 23 5 5 1 PCI IRQ Setting 5 23 5 5 2 VGA Palette Snoop 5 24 5 5 3 Onboard ...

Page 10: ...ng Configuration Details 6 23 6 3 7 What To Do If Your Nonvolatile Memory is Invalid 6 26 Chapter 7 SCSISelect Configuration Utility 7 1 7 1 The SCSISelect Utility 7 1 7 1 1 Default Values 7 1 7 1 2 When to Use the SCSISelect Utility 7 3 7 1 3 Running the SCSISelect Utility 7 3 7 2 SCSISelect Utility Options 7 4 7 2 1 Configure View Host Adapter Settings Menu 7 5 7 2 2 SCSI Disk Utilities 7 20 7 3...

Page 11: ...1 B 2 Layout B 2 B 3 Jumper Settings B 3 B 4 Hard Disk ID Feature B 4 B 5 Channel Configuration B 5 B 6 Installing a SCSI Hard Disk B 8 B 7 Using the Hot swap Feature B 12 Appendix C Power Subsystem C 1 C 1 Power Supply Upgrade C 2 C 2 Installing a Power Supply C 2 C 3 Removing a Power Supply Module C 7 C 4 Power Cable Connections C 9 C 5 Installing a Charger Board and a Battery Box C 12 INDEX ...

Page 12: ...Front Panel Security 2 8 2 7 System Power On 2 9 2 8 Microswitch Location 2 12 3 1 System Housing 3 1 3 2 Left Panel System Components 3 2 3 3 Right Panel System Components 3 3 3 4 Removing the Right Panel Door 3 5 3 5 Removing the Upper Front Panel Cover 3 6 3 6 Removing the Upper Front Panel Door 3 6 3 7 Removing the Lower Front Panel Door 3 7 3 8 Front Panel Board Connections 3 9 3 9 Attaching ...

Page 13: ...A Configuration Information 6 8 6 3 Add or Remove Boards 6 10 6 4 View or Edit Details 6 11 6 5 Examine Switches or Print Report 6 12 6 6 Save and Exit 6 13 6 7 Examine Switches or Print Report 6 14 6 8 Save and Exit 6 16 6 9 Add or Remove Boards 6 17 7 1 Options Menu Screen 7 4 7 2 Configure View Host Adapter Settings Screen 7 5 7 3 Host Adapter SCSI ID Selection Screen for AIC 7880 7 6 7 4 SCSI ...

Page 14: ...Screws C 2 C 2 Pulling Out the Metal Bar C 3 C 3 Installing a Power Supply Module C 4 C 4 Locking the Holding Clips C 4 C 5 Reinstalling the Metal Bar C 5 C 6 Securing the Metal Bar with Screws C 6 C 7 Unlocking the Power Supply Holding Clips C 7 C 8 Removing the Power Supply Module C 8 C 9 System Board Power Connections C 10 C 10 System Board and Power Subsystem Interconnections C 11 C 11 Removin...

Page 15: ...gs 5 20 6 1 Keyboard Function Keys 6 4 7 1 Default Settings for SCSI Controller and All Devices 7 2 A 1 System Memory Map A 1 A 2 System I O Address Map A 2 A 3 Interrupt Channels A 4 A 4 Basic System Configuration Page 1 A 5 A 5 Basic System Configuration Page 2 A 5 A 6 Advanced System Configuration Page 1 A 6 A 7 PCI System Configuration A 7 A 8 System Security A 8 A 9 EISA Configuration Utility...

Page 16: ...al information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Suggests precautionary measures to avoid potential hardware or software problems IMPORTANT Reminds you to take specific action relevant to the accomplishment of the procedure at hand TIP Tells how to accomplish a procedure with minimum steps through little...

Page 17: ...present in its predecessors The system board has two CPU sockets to accommodate two Intel Pentium Pro processors for a dual processor configuration In this configuration Symmetric MultiProcessing SMP significantly increases overall system performance The AcerAltos 19000 system supports a wide range of applications running under MP operating systems such as WindowsNT UNIX and NetWare The CPU also i...

Page 18: ... help minimize centralized system overhead Bus Controller The bus controller integrated in the Pentium Pro processor controls the system bus allowing it to efficiently perform its functions It ensures the bus serves as a reliable interconnection between one or two CPUs I O bridge and memory controllers Pentium Pro Processor Architecture Bus Controller APIC 256KB 4 way L2 Cache 8 KB 2 way Data Cach...

Page 19: ... the basic system architecture 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 Pentium Pro CPU 1 256 Cache Pentium Pro CPU 2 256 Cache 64 bit Pentium Pro MP Bus PCI Bridge PB PCI Bridge PB DC DP MIC PCI Bus 1 132MB s PCI Bus 2 132MB s PCI EISA Bridge PCEB ESC 1 2 3 4 5 6 PCI Slots APIC Bus 1 2 3 EISA Slots EISA Bus 32MB s 4 way Interleave ECC Memory SIMM 16 7 6 5 4 3 2 1 0 Figure 1 2 System Architecture ...

Page 20: ...8 bit error correction code ECC that protects the data lines and a 2 bit parity code that protects the address lines The bus uses Gunning Transceiver Logic GTL and a synchronous latched bus protocol that simplifies timing constraints This protocol supports higher frequency system designs and along with GTL requires a low voltage which reduces electromagnetic interference EMI resulting in a lower p...

Page 21: ...os 19000 system supports an array of 14 hot pluggable disk drive trays through two 7 slot SCSI backplane boards The trays accommodate wide SCSI hard disks With an onboard AIC 7880 SCSI controller the burst transfer rate can reach 20 MB per second 1 1 4 Server Management Acer Server Manager ASM Pro a server management feature monitors voltage and CPU thermal stability prevents data loss by prompt E...

Page 22: ...res with the remaining power supply module An important segment of the power subsystem is the optional battery module Providing backup support to the power supply modules the battery automatically charges whenever the system is on This gives a fully configured system the ability to run through short interruptions in wall power or to continue supplying system power for up to eight minutes in the ev...

Page 23: ...ts of the diskette CD ROM tape drive bays keylock power switch LED indicators LCD display screen and an embedded reset switch The lower section contains externally accessible hard disk drive bays and drive trays for wide SCSI drives The AcerAltos 19000 ships with 7 drive trays in the left side Figure 1 3 Front Panel The system keys are inside the front panel ...

Page 24: ... inch Drive Bays LED Indicators LCD Display Screen Power Switch 3 5 inch Diskette Drive Reset Switch embedded Keylock CD ROM Drive Figure 1 4 Front Panel Features CD ROM Drive The basic system comes with a SCSI CD ROM drive already installed 3 5 inch Diskette Drive A 3 5 inch diskette drive also comes with the basic system ...

Page 25: ... pulse that restarts the system initializing all the registers buffers and memory subsystems Keylock The keylock gives security to the system against unauthorized users Turning the keylock to the unlocked position enables the power and reset switches Turning the keylock to the locked position disables both switches whether the system is on or off Supposing the system is on and you intend to reset ...

Page 26: ...Indicates that all the hard disks installed in the backplane board are in good condition Red Indicates that one of the hard disks installed in the backplane board is bad Hard Disk Busy Green Indicates that at least one of the hard disks is currently being accessed LCD Display Screen The LCD display is a two line by 16 character screen that indicates the boot status as well as any BIOS check point ...

Page 27: ...ower 1 Fails After POST the microcontroller checks the power subsystem status If it detects that power supply module 1 is bad it sends this message to the LCD screen Power 2 Fails If the microcontroller detects that power supply module 2 is bad it sends this message to the LCD screen Power 3 Fails If the microcontroller detects that power supply module 3 is bad it sends this message to the LCD scr...

Page 28: ...age appears after POST and other system initialization tests indicating the system is up and running An optional UPS provides a reliable power backup in case of a total AC power loss To use the UPS feature you must have Acer Server Manager ASM Pro software installed RDM Button The RDM button located on the lower right panel enables Remote Device Manager RDM If this feature has been implemented ref...

Page 29: ...ors for the keyboard mouse VGA monitor printer and serial devices Below these connectors are slot openings for expansion boards On the lower left is the power cable socket Keyboard Port Mouse Port Serial Port 2 Serial Port 1 Video Port Parallel Port Power Socket Expansion Slot Bracket Figure 1 6 Rear Panel ...

Page 30: ...AcerAltos 19000 User s Guide 1 14 ...

Page 31: ...ciency of the system The system is suitable for set up in an office environment Consider the following factors when choosing a site for the system Near a grounded power outlet Clean and dust free Sturdy surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc ...

Page 32: ...ide this manual Acer StartUp CD Software Kit Acer Server Manager ASM Pro User s Guide if this feature has been implemented Remote Device Manager RDM documentation if this feature has been implemented System keys inside front panel If any of the above items is damaged or missing contact your dealer immediately Save the boxes and packing materials for future use ...

Page 33: ...include a lever to lock the wheels after you have positioned the system into place Beside the front wheels are two adjustable support poles that add stability to the system Unlock Lock Raise Lower Front Wheel Lever Support Pole Figure 2 1 Front Wheel Lever and Support Pole 2 After moving lock the wheels by pressing down the levers Turn the heads of the support poles to the left until they reach th...

Page 34: ...AcerAltos 19000 User s Guide 2 4 3 Connect the power cable to the power socket on the rear panel and connect the other end to a grounded outlet Figure 2 2 Connecting the Power Cable ...

Page 35: ...asic Connections The system unit keyboard mouse and monitor constitute the basic system Connect these peripherals first to test for basic system functionality before connecting other peripherals 2 2 1 Keyboard Figure 2 3 Connecting a Keyboard ...

Page 36: ...AcerAltos 19000 User s Guide 2 6 2 2 2 Mouse Figure 2 4 Connecting a Mouse ...

Page 37: ...Chapter 2 Setting Up the System 2 7 2 2 3 VGA Monitor Figure 2 5 Connecting a VGA Monitor ...

Page 38: ...urity The system has a keylock on the front panel to prevent unauthorized use Before powering on open the lock with the key that comes with the system The system keys are inside the front panel To unlock insert the key and turn it counter clockwise until it reaches the unlocked icon Unlocked Icon Locked Icon Figure 2 6 Unlocking the Front Panel Security After locking or unlocking remove the key fr...

Page 39: ...then a series of Power On Self Test POST messages on the LCD display screen The POST messages indicate if the system is running well or if it failed any of the tests See Table 1 2 for a list of the LCD messages If the system does not turn on or boot after pressing the power switch go to the next section for the possible causes of the boot failure Power Switch Figure 2 7 System Power On ...

Page 40: ... The pointing symbol indicates a possible cause of the problem The check mark tells you how to correct the problem The front panel is not completely unlocked Insert the front panel key and turn it counter clockwise until it points to the unlocked icon See Figure 2 6 The external power cable may be loose Check the power cable connection from the power source to the power socket on the rear panel Ma...

Page 41: ...The microswitches connect to the power backplane and are in direct contact with the left and right panel doors When you open either one of the panel doors the microswitch goes off thereby cutting off system power This provides additional system security against unauthorized access See Figure 2 8 for the microswitch location ...

Page 42: ...wer cable connections and check the internal cable connections If you are not confident you can perform this step ask a qualified technician to help you If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance J14 from the Power Backplane Microswitch Cable Microswitch ...

Page 43: ...el chassis in a twin tower design The spacious housing boasts high expansion capability and flexible configuration Figure 3 1 System Housing 3 1 Internal Structure The housing is symmetrically divided into left and right panels The system internal components are accessible through the panels ...

Page 44: ...the left panel accommodates a 3 5 inch and three 5 25 inch drives while the lower section holds the seven hot pluggable SCSI drive trays These devices on the front section are externally accessible Right behind the drives is a seven slot SCSI backplane board that connects the drives to the SCSI interface Figure 3 2 shows the system components inside the left panel of the system housing Slot Openin...

Page 45: ... power supply fans to cool down components and regulate air flow inside each power supply See Appendix C for details on the power subsystem The front panel board occupies the upper front section of the right panel The lower section has a second SCSI backplane board installation and another set of seven hot pluggable SCSI drive trays Figure 3 3 shows the components inside the right panel Front Pane...

Page 46: ... to facilitate component installation Table 3 1 Removing the Housing Doors When Remove Installing or removing external 3 5 inch or 5 25 inch devices Upper front door plus the upper front panel cover Left panel door Installing or removing a SCSI backplane board left side Lower front door Left panel door Installing or removing a SCSI backplane board right side Lower front door Right panel door Insta...

Page 47: ... 1 Unlock the door with the key when necessary 2 Open it to more than a 45 angle 3 Lift it up for about an inch then move the door away from the housing Figures 3 4 to 3 7 show how to remove the housing doors and upper front panel cover Figure 3 4 Removing the Right Panel Door Follow the same steps to remove the left panel door ...

Page 48: ...AcerAltos 19000 User s Guide 3 6 Figure 3 5 Removing the Upper Front Panel Cover Figure 3 6 Removing the Upper Front Panel Door 1 2 ...

Page 49: ...Chapter 3 System Housing 3 7 Figure 3 7 Removing the Lower Front Panel Door ...

Page 50: ...to accommodate the drive trays two SCSI channels to connect to the system board or SCSI controller board and one SCSI channel out for external devices 3 3 1 Features Each backplane board has the following major features Hot swap feature that allows replacement of a defective hard drive even while the system is in full operation This feature requires a RAID controller board and RAID drivers Indicat...

Page 51: ...nal system components and relays external messages through the LED indicators and the LCD display screen Refer to Chapter 1 for details about front panel board functions Figure 3 8 shows the front panel board connections with the internal components BP L BP R Power Subsystem J11 System Board LCD Module Figure 3 8 Front Panel Board Connections ...

Page 52: ...watt power supply modules in a load sharing across two redundant configuration 3 6 ESD Precautions Always observe the following ESD electrostatic discharge precautions before installing any system component 1 Do not remove any system component from its packaging unless you are ready to install it 2 Wear a wrist grounding strap before handling electronic components Wrist grounding straps are availa...

Page 53: ...e Your basic system ships standard with a CD ROM drive and a 3 5 inch diskette drive already installed Follow these steps to install a device 1 Remove the upper front panel cover and the upper front panel door See Figures 3 5 and 3 6 for illustrations 2 Attach the drive guides on the sides of the external device that you wish to install Figure 3 9 Attaching the Drive Guides If you are installing a...

Page 54: ... Guide 3 12 3 Insert the drive into the bay Figure 3 10 Installing an Additional Externally Accessible Device 4 Connect the drive power and signal cables 5 Remove the plastic cover from the front panel before reinstalling it ...

Page 55: ...teps to install a PCI expansion board 1 Remove the bracket cover opposite an empty PCI slot Save the screw for later use Figure 3 11 Removing a Bracket Cover 2 Align the board with the slot 3 Insert the board into the slot until it fits completely 4 Secure the board with a screw ...

Page 56: ...ion Board 5 Follow the same steps when installing an EISA board Just make sure that you remove the bracket cover opposite an EISA slot If you installed an EISA board run the EISA configuration utility ECU to reconfigure the system See Chapter 6 for information on the ECU ...

Page 57: ...4 1 Chapter 4 System Board 4 1 Major Components The system board carries all the major system components including the two sockets for the Intel Pentium Pro processors Figure 4 1 shows the major components on the system board ...

Page 58: ...n2 7 Fan connector 3 Fan3 8 Buzzer 9 Real time clock 10 BIOS 11 Narrow SCSI interface 12 Wide SCSI interface 13 VGA RAM 14 EISA slots 15 PCI slots 16 Keyboard controller 17 CPU voltage regulator 18 Fan connector 4 Fan4 19 VRM connector 2 20 Parallel port 21 Video port 22 Serial port 1 23 Serial port 2 24 Fan connector 6 Fan6 25 Keyboard port 26 Mouse port 27 Pentium Pro processor socket 2 28 RDM c...

Page 59: ...m Board 4 3 4 1 2 Jumpers and Connectors Figure 4 2 shows the jumper and connector locations on the system board Figure 4 2 Jumper and Connector Locations On this figure the blackened pin of a jumper represents pin 1 ...

Page 60: ...e for CPU testing purposes only Note Do not reconfigure SCSI Termination J16 1 2 2 3 SCSI terminator set to On SCSI terminator switchable to On or Off using the SCSI Setup Utility Password Security J18 1 2 2 3 Check password Bypass password BIOS Logo J19 1 2 2 3 For models with Acer BIOS For models with OEM BIOS Sound Output J1501 1 2 Open Enable buzzer output Disable buzzer output Default setting...

Page 61: ... 3V at 200 MHz J2 J3 J4 J5 Figure 4 3 VRM Settings for CPU1 3 3V for 200 MHz Figure 4 4 shows the settings of jumpers J7 J8 J9 and J10 to set CPU2 VRM connector J6 to 3 3V at 200 MHz J7 J8 J9 J10 Figure 4 4 VRM Settings for CPU2 3 3V for 200 MHz Table 4 2 lists the voltage identification VID code indicated by four binary weighted inputs ...

Page 62: ...1 2 2 1 1 0 0 2 3 1 0 1 1 2 4 1 0 1 0 2 5 1 0 0 1 2 6 1 0 0 0 2 7 0 1 1 1 2 8 0 1 1 0 2 9 0 1 0 1 3 0 0 1 0 0 3 1 0 0 1 1 3 2 0 0 1 0 3 3 0 0 0 1 3 4 0 0 0 0 3 5 0 Processor pin connected to Vss 1 Open DO NOT change the settings of the voltage ID jumpers unless you are qualified to do so Ask a technician if you need help when configuring these jumpers ...

Page 63: ...iskette drive connector CN11 PS 2 keyboard mouse connector CN12 IDE hard disk connector CN13 Serial port connector CN14 Parallel port VGA port connector CN16 Hard disk LED connector CN17 Reset RDM cable connector J1 VRM connector 1 for CPU 1 J6 VRM connector 2 for CPU 2 J17 50 pin narrow SCSI connector J20 68 pin wide SCSI connector Figure 4 5 shows the CN15 default setting indicating the clock fr...

Page 64: ... Follow these steps to install a Pentium Pro processor 1 Check that the heat sink side locks are unlocked 2 Attach the heat sink by sliding its rails along the longer sides of the rectangular Pentium Pro processor Make sure that the heat sink completely covers the processor 3 Hold the CPU and the heat sink firmly together then slide the locks on the sides of the heat sink to secure the CPU Figure ...

Page 65: ...ded Gently insert the CPU pins into the socket matching the denser pins with the denser holes on the socket Be careful not to bend any pins 6 Push down the socket lever 7 Connect the CPU fan cable to connector Fan 6 for CPU 2 on the system board Fan Cable Denser Holes STEP 4 STEP 5 STEP 6 Denser Pins STEP 7 Figure 4 7 Installing a Pentium Pro Processor ...

Page 66: ...ry banks composed of 16 72 pin SIMM sockets reside on the board The sockets accept 8 MB 16 MB and 32 MB SIMMs for a maximum 512 MB memory configuration 4 2 1 Layout Figure 4 8 Memory Board Layout When installing or removing memory first take out the memory board and place it on a flat surface Re install the board with sockets facing up ...

Page 67: ...s in a bank you cannot use a 32 MB SIMM alone for a 32 MB memory configuration Use only fast page mode parity 60 nanosecond SIMMs Install SIMMs of the same capacity in a bank For example do not mix an 8 MB SIMM with a 16 MB SIMM Each time you change your system s memory configuration you must run Setup and the EISA Configuration Utility ECU to reconfigure the system When removing memory run the EC...

Page 68: ... 2 Bank 3 Bank 4 Bank 5 Bank 6 Bank 7 Total Memory 16MB 2 32 MB 16MB 2 16MB 2 64 MB 16MB 2 16MB 2 16MB 2 16MB 2 128 MB 16MB 2 16MB 2 16MB 2 16MB 2 16MB 2 16MB 2 16MB 2 16MB 2 256 MB 32MB 2 64 MB 32MB 2 32MB 2 128 MB 32MB 2 32MB 2 32MB 2 32MB 2 256 MB 32MB 2 32MB 2 32MB 2 32MB 2 32MB 2 32MB 2 32MB 2 32MB 2 512 MB ...

Page 69: ...A SIMM fits only in one direction If you slip in a SIMM but it does not completely fit you may have inserted it the wrong way Reverse the orientation of the SIMM 2 Gently push the SIMM to a vertical position until the pegs of the socket slip into the holes on the SIMM and the holding clips lock the SIMM into position The SIMM should be at a 90 angle when installed Hole Peg Pin 1 Indicator curved e...

Page 70: ... 5 Removing a SIMM Follow these steps to remove a SIMM 1 Press the holding clips on both sides of the SIMM outward to release it 2 Move the SIMM to a 45 angle 3 Pull the SIMM out of the socket 1 2 3 Holding Clip Figure 4 10 Removing a SIMM ...

Page 71: ...tall the memory board 1 Align the memory board with the memory board slot on the system board Install the memory board with the component side up 2 Insert the board into the slot until it fits into place Be sure the board is fully seated in the slot Figure 4 11 Inserting the Memory Board ...

Page 72: ...he bracket behind the disk drives 4 Align the clamp rail with the board edge 5 Insert the other end of the clamp into the hole on the rear panel bracket Make sure to install the holding clamp properly It protects the memory board and keeps it in place Figure 4 12 Attaching the Board Holding Clamp ...

Page 73: ... Follow these steps to reconfigure the system 1 Turn the system on A memory error message appears indicating that the total memory does not match the value stored in CMOS 2 Press to enter Setup A warning message appears indicating an incorrect memory configuration 3 Press twice to exit and reboot the system The system boots with the new memory configuration 4 Run the EISA Configuration Utility ECU...

Page 74: ...AcerAltos 19000 User s Guide 4 18 ...

Page 75: ...ror The Setup program loads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain the configuration values in CMOS Ask a qualified technician for assistance Diskette drive type The standard type is 3 5 inch 1 44 MB disket...

Page 76: ...s BIOS Utility Basic System Configuration Advanced System Configuration System Security PCI System Configuration Non PnP ISA Card Configuration RDM Load Setup Default Settings Move Highlight Bar Select Esc Exit and Reboot The parameters on the screens show default values These values may not be the same as those in your system The grayed items denoted with asterisks on the screens have fixed setti...

Page 77: ...e xx xx xx Base Memory 640 KB Extended Memory xxxx KB Total Memory xxxx KB Math Coprocessor Installed Video Display VGA EGA Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit The command line at the bottom of the menu tells you how to highlight items change settings and move from one screen to another Press or on the cursor edit keypad to highlight the desired parameter Press or to s...

Page 78: ...uto Configuration Mode Disabled Fast Boot Mode Disabled Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit The following sections explain the different parameters and their settings 5 2 1 Date and Time The real time clock keeps the system date and time After setting the date and time you need not enter them every time you turn on the system As long as the internal battery remains goo...

Page 79: ...g the month day year format Valid values for month day and year are Month 1 to 12 Day 1 to 31 Year 00 to 99 Time Highlight the items on the time parameter and press or to set the time following the hour minute second format Valid values for hour minute and second are Hour 00 to 23 Minute 00 to 59 Second 00 to 59 ...

Page 80: ...he Diskette Drive A parameter Press or key to view the options and select the appropriate value Possible settings for the Diskette Drive parameters None 360 KB 5 25 inch 1 2 MB 5 25 inch 720 KB 3 5 inch 1 44 MB 3 5 inch 2 88 MB 3 5 inch Follow the same procedure for Diskette Drive B Choose None if you do not have a second diskette drive ...

Page 81: ... None The following sections Selecting the Auto Option and Selecting the User Option describe functions used for IDE drives only Selecting the Auto Option If you do not know the exact type of your IDE fixed disk select the option Auto During the power on self test POST when the system performs self testing and self initialization before loading the operating system and applications the BIOS utilit...

Page 82: ...e option Auto instead you have to select User Choose the User option when you have installed an IDE fixed disk that was previously formatted but does not use the disk native parameters or structure that is the disk type may be in the hard disk types list but the number of cylinders heads and sectors differ Follow these steps to configure a hard disk with the User option 1 Highlight an hard disk pa...

Page 83: ...ory configuration has changed is displayed When changing your system s memory configuration be sure to run the ECU to add in the changes 5 2 5 Math Coprocessor The CPU includes a math coprocessor so this parameter shows Installed by default 5 2 6 Video Display The video display is the monitor on which the operating system prompt appears when you boot the system The system automatically detects the...

Page 84: ...bit and data length for the first serial port The values for this parameter are Baud rate 110 to 9600 bits per second bps Parity odd even or none Stop bit 1 or 2 stop bits Data length 7 or 8 bit data word The baud rate maximum value 9600 bps applies only to POST under UNIX environment The system I O chipset SMC 37C665 supports up to 115 2K bps ...

Page 85: ...em to Disabled Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use If you set this parameter to Enabled it allows data transfer in block multiple sectors by increasing the data transfer rate to 256 bytes per cycle If your system does not boot after enabling this parameter change the setting to Disabled This parameter is normally set to Disabled 5 2 9 Larg...

Page 86: ...abled this parameter automatically sets the system configuration values to their optimized settings At the same time it causes the Memory Test parameter to be fixed to Disabled and the shadow RAM regions for system and video BIOS to Enabled See sections 5 2 11 and 5 3 1 This parameter is Disabled by default 5 2 13 Fast Boot Mode When enabled this parameter allows the system to boot faster by skipp...

Page 87: ...iguration parameters Advanced System Configuration Page 1 1 Shadow RAM E0000h FFFFFh System BIOS Enabled C0000h C7FFFh Video BIOS Enabled C8000h CBFFFh Disabled CC000h CFFFFh Disabled D0000h D3FFFh Disabled D4000h D7FFFh Disabled D8000h DBFFFh Disabled DC000h DFFFFh Disabled L1 L2 Cache CPU Cache Enabled Cache Scheme Write Back Video Buffer Memory Type Non cacheable Memory at 15MB 16MB Reserved fo...

Page 88: ... parameters on page 2 of the Basic System Configuration menu are enabled Otherwise you can choose to disable this item The remaining address ranges are for I O ROM functions 5 3 2 L1 and L2 Cache CPU Cache This parameter enables or disables the first level and second level cache integrated in the Pentium Pro processor This item is fixed to Enabled and is not user configurable if you enabled the Au...

Page 89: ... eventually writes the data to the memory address A0000h BFFFFh reserved for video data The default setting Non cacheable disables this feature 5 3 3 Memory at 15MB 16MB To prevent memory address conflicts between the system and expansion boards reserve this memory range for the use of either the system or an expansion board Before setting this parameter check your add on card manual to determine ...

Page 90: ...ss 2F8h Parallel Port Base Address 3BC IRQ 7 Operation Mode Enhanced Parallel Port EPP Mode ECP DMA Channel Onboard PS 2 Mouse IRQ12 Enabled Setup Password None Power On Password None Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit 5 4 1 Disk Drive Control The disk drive control features allow you to enable or disable the read write functions of a disk drive These features can als...

Page 91: ...y Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all hard disk functions System Boot Drive Setting Description Drive A then C The system checks drive A first If there is a diskette in the drive the system boots from drive A Otherwise it boots from drive C Drive C then A The system ...

Page 92: ... with address 3F8h 2F8h COM2 with address 2F8h 3E8h COM3 with address 3E8h 2E8h COM4 with address 2E8h Disabled Disables serial port 1 Serial Port 2 Base Address This parameter enables serial port 2 as COM2 and sets its base address Table 5 3 Serial Port 2 Settings Setting Description Serial 2 2F8h COM2 with address 2F8h 3F8h COM1 with address 3F8h 2E8h COM4 with address 2E8h 3E8h COM3 with addres...

Page 93: ...BCh 378h IRQ 7 Corresponds to the parallel port with address 378h 278h IRQ 5 Corresponds to the parallel port with address 278h Disabled Disables the parallel port To deactivate the parallel port select the Disabled option If you install an add on card that has a parallel port whose address conflicts with the parallel port onboard the system automatically disables the onboard functions Check the p...

Page 94: ...aximum speed Extended Capabilities Port ECP Allows parallel port to operate in bidirectional mode and at a speed higher than the maximum data transfer rate ECP DMA Channel This item becomes active only if you select Extended Capabilities Port ECP for the operation mode parameter It allows you to select DMA channel 1 or DMA channel 3 depending on the available system resource 5 4 3 Onboard PS 2 Mou...

Page 95: ...key The password prompt appears 2 Type a password The password may consist of up to seven characters Exercise caution when typing your password because the characters do not appear on the screen 3 Press A prompt asks you to retype the password to verify your first entry 4 Retype the password then press After setting the password the system automatically sets the Setup Password parameter to Present...

Page 96: ...ored in CMOS to their default values Should this happen call your dealer for assistance 5 4 5 Power On Password The Power On Password secures your system against unauthorized use Once you set this password you have to type it whenever you boot the system To set this password follow the same procedure as in setting the Setup password ...

Page 97: ...Snoop Disabled Onboard SCSI Enabled Boot Device Enabled Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit 5 5 1 PCI IRQ Setting This parameter allows for Auto or Manual configuration of PCI devices If you use plug and play PnP devices you can keep the default setting Auto The system then automatically configures the PnP devices If your PCI device is not a PnP you can manually assign...

Page 98: ...s or to move between fields Press or to select options 5 5 2 VGA Palette Snoop PCI devices support a palette snooping technique that enables the device to control access to their palette registers Set this parameter to Enabled if you install an additional video device in an EISA bus slot Set this parameter to Disabled if you don t have an additional video device installed The default setting is Di...

Page 99: ...o IRQ 01 IRQ 09 No DMA 1 No IRQ 02 IRQ 10 No DMA 2 IRQ 03 No IRQ 11 No DMA 3 No IRQ 04 No IRQ 12 No DMA 4 IRQ 05 No IRQ 13 DMA 5 No IRQ 06 IRQ 14 DMA 6 No IRQ 07 No IRQ 15 No DMA 7 No Expansion ROM Region C8000h CBFFFh No D4000h D7FFFh No CC000h CFFFFh No D8000h DBFFFh No D0000h D3FFFh No DC000h DFFFFH No Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit The grayed items denoted wit...

Page 100: ...8Fh No 190h 19Fh No 290h 29Fh No 390h 39Fh No 1A0h 1AFh No 2A0h 2AFh No 3A0h 3AFh No 1B0h 1BFh No 2B0h 2BFh No 3B0h 3BFh No 1C0h 1CFh No 2C0h 2CFh No 3C0h 3CFh No 1D0h 1DFh No 2D0h 2DFh No 3D0h 3DFh No 1E0h 1EFh No 2E0h 2EFh No 3E0h 3EFh No 1F0h 1FFh 2F0h 2FFh No 3F0h 3FFh No Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit Non PnP ISA Card Configuration Page 3 3 Local Memory Regio...

Page 101: ...ns anymore when it automatically configures PnP cards 5 6 3 I O Region The items under this parameter allow you to reserve 16 byte memory address ranges for non PnP cards When the system configures PnP cards the address ranges that you marked will not be used anymore You can assign memory addresses to non PnP cards at random as long as you cover the address range required by the card For example f...

Page 102: ...nted refer to the RDM documentation for information RDM Page 1 2 RDM Mode Number Disabled Move Highlight Bar Change Setting PgDn PgUp Move Screen F1 Help Esc Exit Remote Diagnostic Configuration Page 2 2 RDM system critical paging no RDM remote connection phone no RDM remote connection password Move Highlight Bar Change Setting PgDn PgUp Move Screen F1 Help Esc Exit ...

Page 103: ... user configurable If you want to change the settings of these items disable the Fast Boot Mode parameter in the Basic System Configuration menu The following dialog box appears when you select Load Setup Default Settings from the main menu Load Setup Default Settings Are you sure Yes No Select Yes to load the default settings Some of the settings may be different after loading defaults Your syste...

Page 104: ...re if the battery loses power or the CMOS chip is damaged you will know what values to enter when you rerun Setup Press to leave the system configuration setup If there is any change in the BIOS utility functions the following screen appears Do you want to save CMOS data Yes No Use the arrow keys to select your response Select Yes to store the new data in CMOS Select No to retain the old configura...

Page 105: ...ons performs 5V 3 3V detection and indicates PCI bus utilization This feature is designed primarily for server supervisors and management information system MIS personnel to help them detect errors or potential trouble spots in their network servers through a single management station ASM Pro consists of two major parts ASM Station a Windows based monitoring station that communicates with the ASM ...

Page 106: ...onitors and analyzes the server condition updates the BIOS settings if necessary or reboots the server in the event of failure and quickly returns it to normal operation This capability to execute the RDM program from a remote site bridges the distance barrier in fixing server problems and reduces wasted time due to system failure If this feature has been implemented refer to the RDM documentation...

Page 107: ...s available whenever you use your computer Functions The ECU does the following Configures memory and main board options Supports EISA and ISA boards PCI devices and plug and play ISA boards Automatically detects EISA boards PCI devices and plug and play ISA boards installed in the computer Helps you configure ISA boards by providing the appropriate switch and jumper settings if the ISA board has ...

Page 108: ...Keyboard Function Keys Key Function Tab or y Moves the cursor to the next field j Tab or w Moves the cursor to the previous field w or y Moves the cursor between items within a list e Selects an item Cancels the most recent action w or y Scrolls a screen g Moves the cursor to the top of a list d Moves the cursor to the bottom of a list b g Moves the cursor to the beginning of a menu b d Moves the ...

Page 109: ...left button again to make a selection 3 If a scroll bar appears on the right side of the screen place the mouse cursor over the arrow at the top or at the bottom of the scroll bar then click and hold the left mouse button to scroll up or down the page Getting Help The EISA Configuration Utility automatically displays information about each choice on the ECU main menu and the second level menus The...

Page 110: ...n button on the System Configuration menu Use Diskette Maker in Acer StartUp to make an ECU diskette then insert the ECU diskette into drive A and reboot the system 2 System messages display then the ECU logo screen appears Press any key to continue 3 A welcome screen appears Press Enter to leave the Welcome screen and display the ECU main menu Steps in Configuring Your Computer see Figure 6 1 ...

Page 111: ...es or print report Step 5 Save and exit Select ENTER Cancel ESC Figure 6 1 ECU Main Menu Steps in Configuring Your Computer The five selections on the ECU main menu are briefly described below Specific tasks such as configuring your computer for the first time adding or removing boards and configuring memory are discussed in detail later in this chapter All the ECU screens have a command bar at th...

Page 112: ...eens in this step Step 1 for more information You may return to these screens at any time by pressing F1 and selecting EISA configuration from the help menu Press ENTER to continue Next ENTER Previous F9 Done F10 Welcome to EISA Figure 6 2 Important EISA Configuration Information Take a few moments to read all seven screens in this step The screens provide details about using the ECU program to co...

Page 113: ... to read a short explanation of each of the configuration steps Step 2 Add or Remove Boards Each time you add or remove a configurable board you must reconfigure the computer using the ECU program When you select this item the screen displays a list of the boards and options installed in your computer The screen contains the configuration data that the ECU read from your CFG file It includes the n...

Page 114: ... remove boards Figure 6 3 Add or Remove Boards See the section Adding or Removing Boards for a detailed procedure Step 3 View or Edit Details The ECU also allows you to view or edit your system configuration information You may have to edit your system settings when you add or remove boards when you make other hardware changes or when there are device assignment conflicts Figure 6 4 shows a sample...

Page 115: ...vices EISA Reserved Devices System Memory Functions Base System Memory Enabled 8 16 MB System Memory 16 MB System Memory with 15 16MB System Use 16 64 MB System Memory Enabled 64 128 MB System Memory Enabled 128 192 MB System Memory Enabled 192 256 MB System Memory Enabled 256 320 MB System Memory Enabled 320 384 MB System Memory Enabled 384 448 MB System Memory Enabled 448 512 MB System Memory En...

Page 116: ...py of the switch and jumpers settings or you can print the information to a TXT file see the section Configuring Your Computer for the First Time for details You must PHYSICALLY verify that the switches and jumpers of each board marked with an arrow are set as required These settings cannot be detected or changed by this program To view the required settings for the highlighted board press ENTER P...

Page 117: ...anges before exiting this program If you choose to save this program will save the new configuration in your computer s nonvolatile memory and in a SYSTEM CHL and SYSTEM SCI files in your current directory and then your computer will be restarted for you The files will not be created if you are running on a CD If you choose to discard the configuration any changes you have made will be lost Select...

Page 118: ...cannot be detected or changed by this program To view the required settings for the highlighted board press ENTER Pick up the board and compare its settings to the required settings Change the board settings to match the required settings System AcerAltos Server Slot 1 Empty Slot 2 Empty Slot 3 Empty Embedded PCI SCSI Controller Step 4 Examine switches or print report View ENTER Print F7 Done F10 ...

Page 119: ... press Enter to print a hard copy of the switch and jumper settings and other configuration information If you do not have a printer select Print all configuration settings to a file or Print settings for selected board or option to a file A Print Information to TXT File screen appears If you want to print the switch and jumper settings to a different diskette insert a diskette in drive A and pres...

Page 120: ... and Exit In order to complete the configuration process you must save your configuration In this step you must select whether to save your configuration or to discard your changes before exiting this program If you choose to save this program will save the new configuration in your computer s nonvolatile memory and in a SYSTEM CHL and SYSTEM SCI files in your current directory and then your compu...

Page 121: ...ins the configuration data that the ECU read from your CFG file It includes the number of EISA slots and device controllers detected Listed are the board and options detected in your computer Press INSERT to add the boards or options which could not be detected or which you plan to install Press DEL to remove the highlighted board from your configuration Press F7 to move the highlighted board to a...

Page 122: ...pers settings screen for the board displays scroll through the switch and jumper settings for the board Press F10 when you have finished viewing the information 8 To print the information select Print by pressing F7 The Print Settings screen appears If you have a printer attached to your computer select Print all configuration settings or Print settings for selected board or option then press Ente...

Page 123: ...Discard the configuration and return to the main menu Any changes that you made are lost 12 When the reboot screen appears press Enter 13 Turn off the computer and remove the ECU diskette if not running from CD Removing a Board Follow these steps when you remove a board 1 Select Step 2 Add or remove boards from the ECU main menu 2 Select the board that you want to remove from the configuration and...

Page 124: ...for 96 MB of memory 1 Highlight Step 3 View or edit details from the ECU main menu then press Enter The View or Edit details screen displays a sample screen is shown in Figure 6 4 2 Use the up and down arrow keys to highlight the memory function you wish to configure In this example your basic system configuration is installed with 32 MB therefore the 16 64MB System Memory parameter is the first m...

Page 125: ...or the up and down arrow keys to move between fields Use the plus and minus keys to change resources Enabled These are the resources used by this choice Use the PLUS and MINUS keys to change items marked with a plus minus symbol Memory Address 16M Memory Amount 16M Done F10 Cancel ESC d On the above screen the Memory Address field shows the beginning memory address 16M the Memory Amount field show...

Page 126: ...es Change the Memory Amount field as described below 64MB is the total amount that can be configured within each memory function parameter Therefore for the 64 128MB parameter change the Memory Amount field to 32M Memory Address 64M Memory Amount 32M ____ Total 96M Press F10 to return to the View or Edit Details screen 4 Your system is now configured with 96 MB of memory as follows 8 16 MB System ...

Page 127: ... changes that you made are lost 9 When the reboot screen appears press Enter 10 Turn off the computer and remove the ECU diskette if not running from CD 6 3 6 Viewing or Editing Configuration Details The ECU also allows you to view or edit your system configuration information You may have to edit your system settings when you add or remove boards when you made any other hardware changes or when t...

Page 128: ...next to the selection indicates that a board is locked View additional system information This option allows you to choose from a menu of options for displaying detailed information about system specifications and resources including Board specifications Displays information about the identification and physical characteristics of your boards System specifications Displays system statistics and in...

Page 129: ...ify your computer s configuration only when you select the Verify push button on the Step 3 View or edit details screen Note that the Verify push button displays only when the program is in Manual verification mode Maintain SCI files menu This option allows you to select from a menu of options regarding System Configuration Information SCI files Select Open to display a previously created System C...

Page 130: ...nformation SYSTEM SCI file however does exist Press ENTER to use this backup SCI file to restore your configuration Press ESC if you prefer to reconfigure your system and you do not want to load the backup Use backup SCI file Do not use backup SCI file Select ENTER Cancel ESC If you have previously run the ECU from floppy disk and saved your system configuration select Use backup SCI file For syst...

Page 131: ...allows you to change SCSI controller settings without opening the computer or changing jumpers 7 1 1 Default Values Table 7 1 lists the settings you can change with the SCSISelect utility and the default value for each setting Some settings apply globally to the SCSI controller and all SCSI devices on the bus other settings apply individually to each device on the bus ...

Page 132: ...xtended BIOS Translation for DOS Drives 1 Gbyte Disabled Display Ctrl A Message During BIOS Initialization Enabled Multiple Lun Support Disabled BIOS Support for More Than 2 Drives 1 Enabled BIOS Support for Bootable CD ROM Enabled BIOS Support for Int13 Extensions Enabled Support for Ultra SCSI Speed Disabled Individual Settings for Each SCSI Device Default Value Initiate Sync Negotiation Yes Max...

Page 133: ...ce settings that may conflict with those of other devices e g SCSI ID Perform low level formatting on new SCSI disk devices 7 1 3 Running the SCSISelect Utility To start SCSISelect press Ctrl A when the following is displayed during power up or reset Press Ctrl A for SCSISelect Utility This message appears after BIOS and POST information displays and after the banner listing the Adaptec AIC 7880 v...

Page 134: ...nfigure the host adapter or run the SCSI disk utilities Select the option and press Enter Press F5 to switch between color and monochrome modes Options SCSI Disk Utilities Configure View Host Adapter settings AIC 7880 Ultra Ultra W at Bus Device 00 10h Figure 7 1 Options Menu Screen Use the and keys and the Enter key to make selections in the SCSISelect utility Press Esc at any time to return to t...

Page 135: ...CSI termination Advanced users can access Boot Device Options SCSI Device Configuration and Advanced Configuration Options through this menu Arrow keys to move cursor Enter to select option Esc to exit default Adaptec AIC7880 Ultra Ultra W SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking ...

Page 136: ...SCSI ID 7 We recommend that you not change this setting Some operating system software will not run unless the SCSI controller ID is set at ID 7 Arrow keys to move cursor Enter to select option Esc to exit default Adaptec AIC7880 Ultra Ultra W SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Check...

Page 137: ...the previous menu SCSI Parity Checking Select this option to enable or disable SCSI Parity Checking on the SCSI controller Figure 7 4 displays your choices The default setting is Enabled Arrow keys to move cursor Enter to select option Esc to exit default Adaptec AIC7880 Ultra Ultra W SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Configuration SCSI Bus Interface Definition...

Page 138: ...any attached SCSI devices do not support SCSI parity Most currently available SCSI devices do support SCSI parity Use the cursor and Enter keys to make selections Press Esc at any time to return to the previous menu Host Adapter SCSI Termination This option allows you to configure host controller SCSI termination Figure 7 5 shows the choices available if you have an AIC 7880 The default setting is...

Page 139: ... Low OFF High ON Figure 7 5 Host Adapter SCSI Termination Selection for AIC 7880 Use the cursor and Enter keys to make your selection Since the system contains both wide 68 pin SCSI devices and narrow 50 pin SCSI devices termination must be set to allow each section of the SCSI bus to be terminated The narrow device in this system is terminated causing the LOW byte on the motherboard to be turned ...

Page 140: ...er Defaults Please run SCSI Disk Utilities to get present devices in your system Boot Target ID 0 Boot Lun Number 0 Boot Device Configuration Options Listed Below Have NO EFFECT if Multiple Lun Support is Disabled Figure 7 6 Boot Device Options Screen SCSI Device Configuration This option allows you to configure certain parameters of each SCSI device on the SCSI bus A screen similar to Figure 7 7 ...

Page 141: ... 20 0 20 0 20 0 20 0 Enable Disconnection yes yes yes yes yes yes yes yes Initiate Wide Negotiation yes yes yes yes yes yes yes yes Options Listed Below Have NO EFFECT if the BIOS is Disabled Send Start Unit Command no no no no no no no no SCSI Device ID 8 9 10 11 12 13 14 15 Initiate Sync Negotiation yes yes yes yes yes yes yes yes Maximum Sync Transfer Rate 20 0 20 0 20 0 20 0 20 0 20 0 20 0 20 ...

Page 142: ...es it The default setting is yes Data is transferred in asynchronous mode if neither the SCSI controller nor the SCSI peripheral negotiates for synchronous data transfers Some older SCSI 1 devices do not support synchronous negotiation This may cause your computer to operate erratically or hang if Initiate Sync Negotiation is enabled Set Initiate Sync Negotiation to no for these devices Maximum Sy...

Page 143: ...he SCSI controller allows a SCSI device to disconnect from the SCSI bus sometimes called Disconnect Reconnect Disconnect Reconnect allows the SCSI controller to perform other operations on the SCSI bus while the SCSI device is temporarily disconnected When set to yes the SCSI device may disconnect from the SCSI bus The SCSI device however may choose not to disconnect even if permitted by the SCSI ...

Page 144: ... Unit Command SCSI command 1B is sent to the SCSI device most devices do not require this Enabling this option reduces the load on your computer s power supply by allowing the SCSI controller to power up SCSI devices one at a time when you boot your computer Otherwise the devices all power up at the same time Most devices require you to set a jumper before they can respond to this command When set...

Page 145: ...the lowest SCSI ID When this device responds to the SCSI controller the Start Unit Command is sent to the next highest SCSI ID with a setting of yes The process continues until all supported devices respond to the SCSI controller If many drives are set to yes for Send Start Unit Command the boot time varies depending on how long it takes each drive to spin up ...

Page 146: ...anced Configuration Options Options Listed Below Have NO EFFECT if the BIOS is Disabled Host Adapter BIOS Configuration Utility Reserves BIOS Space Enabled Support Removable Disks Under BIOS as Fixed Disks Boot Only Extended BIOS Translation for DOS Drives 1Gbyte Disabled Display Ctrl A Message During BIOS Initialization Enabled Multiple Lun Support Disabled BIOS Support for More Than 2 Drives MS ...

Page 147: ...s the boot device are treated as a hard disk drive All Disks All removable media drives supported by the BIOS are treated as hard disk drives Disabled No removable media drives are treated as hard disk drives In this situation software drivers are needed because the drives are not controlled by the BIOS Support for removable media drives means only that the SCSI controller BIOS allows you to use a...

Page 148: ...track See the section Disk Drives Over 1 Gbyte in this chapter for more information on this option This option should be left Disabled for most operating systems except DOS Windows Display Ctrl A Message During BIOS Initialization This option allows entering the SCSI Select utility during BIOS initialization The default setting is Enabled Multiple Lun Support This option allows access to multiple ...

Page 149: ...upport for Int13 Extensions This option allows access to attached SCSI devices through BIOS Int13 functions The default setting is Enabled Support for Ultra SCSI Speed This option enables wide SCSI data transfers at 40 MB sec Most hard disk drives or other SCSI devices do not currently support a communication rate this high If enabled be sure the device is capable of running at this rate The defau...

Page 150: ...ID 0 QNTMEAST XP34300 SCSI ID 1 No device SCSI ID 2 No device SCSI ID 3 No device SCSI ID 4 Sony CD ROM CDU 76S SCSI ID 5 No device SCSI ID 6 No device SCSI ID 7 AIC 7880 Ultra Ultra W SCSI ID 8 No device SCSI ID 9 No device SCSI ID 10 No device SCSI ID 11 No device SCSI ID 12 IBM DORS 32160W SCSI ID 13 No device SCSI ID 14 No device SCSI ID 15 No device Figure 7 9 SCSI Disk Utilities Screen for A...

Page 151: ...movable media drives that were previously used with a non Adaptec SCSI controller A low level format destroys all data on the drive Be sure to back up your data before performing this operation You cannot abort a low level format once it is started Verify Disk Media The Verify Disk Media utility scans the selected device s media for defects If the utility finds bad blocks it prompts you to reassig...

Page 152: ...iven in hex If the Device number is high move the AHA 2940 to a PCI slot at the other end of the motherboard and rerun SCSISelect to see if the number is lower This step is a recommended solution for most PCI motherboards You can also simply switch the AHA 2940 SCSI controller into another PCI slot if the boot order is not what is desired If you are booting from the AHA 2940 and using ISA EISA bas...

Page 153: ...Translation for DOS Drives 1 GByte in this chapter explains how to change the setting of this option in the SCSISelect utility Most operating systems will leave this option Disabled 7 4 2 The DOS 1 GByte Limit All current versions of DOS are limited to 1024 cylinders per drive The standard translation scheme for SCSI host controllers using 64 heads and 32 sectors provides a maximum accessible capa...

Page 154: ...r Release 5 0 and ISC v3 0 or later Using Fdisk To install a new disk or to re partition an existing disk use the fdisk DOS utility as you normally would The cylinder size increases to 8 MBytes when you enable extended translation The size of the partition you request must therefore be a multiple of 8 MBytes If you request a partition size that is not a multiple of 8 MBytes fdisk rounds up to the ...

Page 155: ...er s power supply Connect the power cables of external SCSI devices to a grounded line power outlet Follow the instructions in the computer and SCSI device documentation Is pin 1 orientation maintained throughout the SCSI bus Are the PCI bus and slot parameters set correctly in your computer s Setup program The PCI bus is designed to assign IRQ port address and BIOS address settings automatically ...

Page 156: ...on which has been enabled on this adapter Data could be corrupted Please check your system setup Press any key to continue This message occurs only if Extended BIOS Translation is enabled in the SCSISelect utility It means that the BIOS detected a large capacity drive with invalid partition information in the master boot record Extended BIOS Translation is used only with MS DOS 5 0 or above You do...

Page 157: ... connected but not ready This message appears if the SCSI controller receives no answer when it requests data from an installed SCSI device The SCSI controller skips this device and moves on to the next device on the bus Do the following if you see this message when you request data from a SCSI drive 1 Run the SCSISelect utility and access SCSI Device Configuration Locate the host controller s SCS...

Page 158: ...the SCSI bus may be defective 7 6 3 Disk Drive Configuration Problems This section describes situations that may occur if your computer has multiple disk drives including combinations of standard disk drives and SCSI disk drives Standard disk drive means a disk drive attached to the computer through a standard ISA EISA non SCSI disk controller for example an IDE drive Standard hard disk drives can...

Page 159: ...evice You can use the SCSISelect utility to determine the SCSI IDs of devices on the SCSI bus Be sure that parity checking is consistently enabled or disabled on all devices on the SCSI bus See the section SCSI Parity Checking Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSISelect utility See the section SCSI Device Configuration Be sure to cycle the power OFF ...

Page 160: ... OFF and ON after changing any values on a SCSI controller in a Setup program or on a SCSI device Doing this ensures that the new initial values are loaded Be sure that the SCSI bus is properly terminated Be sure that the disk is formatted and has a partition Check cable connections and pin 1 orientation Using a SCSI Drive as C and Another SCSI Drive as D Make sure your computer s CMOS Setup is se...

Page 161: ... that the SCSI controllers and the SCSI devices are properly configured and installed Be sure that the SCSI bus is properly terminated Be sure that if necessary the disk has a partition and is formatted Computer Hangs or SCSI Controller Cannot Always Find the Drives Check SCSI parity for consistency and be sure SCSI termination is set correctly Check cable length and integrity Check pin 1 orientat...

Page 162: ...AcerAltos 19000 User s Guide 7 32 ...

Page 163: ...KB I O expansion ROM Reserved for ROM on I O adapters 00D4000 00D7FFF 16 KB I O expansion ROM Reserved for ROM on I O adapters 00D8000 00DBFFF 16 KB I O expansion ROM Reserved for ROM on I O adapters 00DC000 00DFFFF 16 KB I O expansion ROM Reserved for ROM on I O adapters 00E0000 00E7FFF 32 KB for SCSI BIOS Reserved SCSI BIOS 00E8000 00EFFFF 32 KB Reserved onboard video RAM BIOS 00F0000 00FFFFF 64...

Page 164: ... 070 07F Real time clock NMI mask 080 09F DMA page register speed status register 0A0 0BF Interrupt controller 2 0C0 0DF DMA controller 2 0F0 Clear math coprocessor 0F1 Reset math coprocessor 0F8 0FF Math coprocessor 4F0 AEN4 enables onboard VGA enabled Flash ROM programming IRQ12 enabled 3 5 inch diskette 3 mode selection DMA channel 1 selection DMA channel 3 selection 4F1 ASM data read write por...

Page 165: ...d Address Range hex Device 0CFC PCI configuration data regulation 1F0 1F7 Hard disk 278 27F Parallel port 3 2F8 2FF Serial port 2 378 37F Parallel port 2 3BC 3BF Parallel port 1 3C0 3CF EGA VGA SVGA 3D0 3DF CGA VGA SVGA 3F0 3F7 Diskette drive controller 3F8 3FF Serial port 1 ...

Page 166: ... Channel Function IRQ0 Timer output 0 IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Reserved IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Reserved IRQ12 PS 2 mouse IRQ13 Math coprocessor IRQ14 IDE IRQ15 Reserved ...

Page 167: ...1 None Base Memory is always 640 KB while the total amount is determined by configuration Math coprocessor is always installed Video display is automatically detected Table A 5 Basic System Configuration Page 2 2 Parameter Default Setting Baud Rate 9600BPS Parity None Stop Bits 1 Data Length 8 Hard Disk Block Mode Disabled Hard Disk Size 504 MB Disabled Large Memory Support Mode Normal NUM Lock Af...

Page 168: ... E0000h FFFFFh Enabled C0000h C7FFFh Enabled C8000h CBFFFh Disabled CC000h CFFFFh Disabled D0000h D3FFFh Disabled D4000h D7FFFh Disabled D8000h DBFFFh Disabled DC000h DFFFFh Disabled L1 L2 Cache CPU Cache Enabled Cache Scheme Write back Video Buffer Memory Type Non cacheable Memory at 15 MB 16 MB System Use ...

Page 169: ...es A 7 Table A 7 PCI System Configuration Parameter Default Setting PCI IRQ Setting Auto PCI Slots 1 2 3 4 5 and 6 Not Configured Onboard SCSI 11 Onboard VGA 9 VGA Palette Snoop Disabled Onboard SCSI Enabled Boot Device Enabled ...

Page 170: ...Drive Control Diskette Drive Normal Fixed Disk Drive Normal System Boot Drive Drive A then C On board Communication Ports Serial Port 1 3F8h Serial Port 2 2F8h Parallel Port 3BC IRQ 7 Operation Mode Enhanced Parallel Port Onboard PS 2 Mouse Enabled Setup Password None Power On Password None ...

Page 171: ...ory 640 KB Base Memory 8 16 MB Extended Memory 16 MB Ext Memory with 15 16 MB System Use 16 64 MB System Memory 16M Peripheral Device Status Mouse Port Enabled Keyboard Port Enabled Floppy Disk Controller Enabled IDE HDD Interface Disabled Parallel Port Enabled Serial Port 1 9 pin Enabled as COM1 3F8h Serial Port 2 9 pin Enabled as COM2 2F8h ...

Page 172: ...AcerAltos 19000 User s Guide A 10 ...

Page 173: ...SI channel out for external devices B 1 Features Each backplane board has the following major features Hot swap feature that allows replacement of a defective hard drive even while the system is in full operation This feature requires a RAID controller board and RAID drivers Indicates hard disk drive failure through a front panel board LED Supports wide SCSI disk drives Each backplane board can be...

Page 174: ...Connectors SCSI Channel 1 SCSI Channel 2 SCSI Channel Out Channel Configuration Switches SCSI Drive Slot Terminators RA4 RA5 RA6 Terminators RA1 RA2 RA3 Jumper J3 Jumper J4 Status Signal Connector 1 2 3 4 5 6 SCSI Slot ID Figure B 1 SCSI Backplane Board ...

Page 175: ...and 2 on the backplane J3 supports the four lower drive slots slots 3 4 5 and 6 Figures B 2 and B 3 show the settings for jumpers J3 and J4 Terminator power comes from the SCSI cable Default Terminator power comes from the backplane Figure B 2 Jumper J3 Settings Hard disk ID3 setting See Section B 4 Terminator power comes from the SCSI Cable Default Terminator power comes from the backplane Figure...

Page 176: ...mper J4 Table B 1 shows the P3 settings and their corresponding functions in two combined channel configurations Table B 1 P3 Settings and Functions P3 Setting Function Open Bit 3 0 Allows you to set IDs 0 1 2 3 4 5 and 6 to the SCSI drives on the left panel backplane board This is the default setting Closed Bit 3 1 Allows you to set additional IDs 8 9 A B C D and E to the SCSI drives on the right...

Page 177: ...ots 0 to 6 Set the channel configuration switches to Combine and set the terminators accordingly Table B 2 to achieve a single channel configuration See Figure B 1 for the locations of the switches and terminators Connect to Wide SCSI connector on the system board or SCSI controller board Connect to external SCSI devices Connect SCSI channel 1 to slots 0 to 6 Figure B 5 Single Channel Configuratio...

Page 178: ... Terminator Setting With External Device RA1 RA2 RA3 RA4 RA5 RA6 Removed Removed Without External Device RA1 RA2 RA3 RA4 RA5 RA6 Installed Removed For configurations with external devices terminate the cable at the external device end Do not forget to remove the terminators on all the SCSI drives ...

Page 179: ...locations of the switches and terminators Connect SCSI channel 2 to slots 3 to 6 Connect to external SCSI devices Connect SCSI channel 1 to slots 0 to 2 Connect to Wide SCSI connector on the system board or SCSI controller board Figure B 6 Dual Channel Configuration Table B 3 lists the terminator settings for the dual channel configuration Table B 3 Terminator Settings for Dual Channel Configurati...

Page 180: ...The system supports hot pluggable drive trays Follow these steps to install a SCSI hard disk in a hot plug drive tray 1 Open the lower front door 2 Push the drive tray switch to the Unlock Power Off position Unlock Power Off Figure B 7 Unlocking the Drive Tray Switch ...

Page 181: ... the drive tray out Figure B 8 Pulling Out a Hot plug Drive Tray 5 Remove any terminators and set any drive options on the wide SCSI drive that you wish to install Make sure that you have closed J4 P3 pins on the backplane board when choosing additional SCSI IDs See section B 4 ...

Page 182: ... the drive on the tray and connect the SCSI cable drive ID cable and power cable Make sure that all cables are properly and completely connected Power Cable Drive ID Cable Wide SCSI Cable Figure B 9 Connecting the Drive Cables Wide SCSI Drive ...

Page 183: ...gently until it reaches the connector on the backplane board Make sure to place the drive tray handle in the up position when inserting the tray back into the bay Otherwise the tray will not fit in completely 8 Push the drive handle into place Figure B 10 Installing a Hot plug Drive Tray ...

Page 184: ...AID controller board and RAID drivers The drive fault indicator 1 on the hot plug drive tray lights up whenever the drive that it carries becomes bad or defective When this happens you can replace the defective drive without shutting off the system Follow these steps to use the hot swap feature 1 Set the hot swap drive tray power switch to the Unlock Power Off position 2 Pull out the drive tray 1 ...

Page 185: ...e that the new drive ID is the same as the old drive ID If you are using an ID cable make sure that you connect the cable properly 5 Install the new disk according to the installation steps in Installing a SCSI Hard Disk Make sure that the power switch on the drive tray is set to the Unlock Power Off position before you plug it into the backplane board ...

Page 186: ...AcerAltos 19000 User s Guide B 14 ...

Page 187: ...les in a load sharing across two redundant configuration A redundant power configuration enables a fully configured system to continue running even if one power supply fails The remaining power supply module s still satisfy the system s power requirement The optional UPS provides a reliable power backup in case of a total AC power loss 1 It comes with a battery and a charger to continuously rechar...

Page 188: ...nfiguration by adding a third power supply module C 2 Installing a Power Supply Follow these steps to install a power supply module 1 Turn off the system and disconnect the AC power before opening the system housing Remove the right panel door as in Figure 3 4 2 Remove the two screws that secure the metal bar over the power supply enclosure Save the screws Figure C 1 Removing the Metal Bar Screws ...

Page 189: ... Figure C 2 Pulling Out the Metal Bar 4 Unpack the new power supply module 5 Firmly hold the power supply and align it with a compartment on the power supply rack Pressing the holding clips on the sides push back the power supply until its edge connector completely fits into the slot on the power backplane See Figure C 3 ...

Page 190: ...AcerAltos 19000 User s Guide C 4 Figure C 3 Installing a Power Supply Module 6 Press the holding clips inward to lock the power supply module Figure C 4 Locking the Holding Clips ...

Page 191: ...Appendix C Power Subsystem C 5 7 Reinstall the metal bar by inserting the hook into the rail on the housing roof Figure C 5 Reinstalling the Metal Bar ...

Page 192: ...AcerAltos 19000 User s Guide C 6 8 Secure the lower end of the bar to the housing using two screws Figure C 6 Securing the Metal Bar with Screws 9 Replace the right panel door ...

Page 193: ... these steps to remove a power supply module 1 Turn off the system and disconnect the AC power before opening the system housing Remove the right panel door as in Figure 3 4 2 Remove the metal bar over the power supply rack as in the previous section 3 Unlock the power supply module holding clips by pressing them outward Figure C 7 Unlocking the Power Supply Holding Clips ...

Page 194: ...cerAltos 19000 User s Guide C 8 4 Firmly hold onto the clips to pull the power supply module out Figure C 8 Removing the Power Supply Module 5 Install a new power supply module as in the previous section ...

Page 195: ...omponents Table C 1 shows the power backplane connections Table C 1 Power Backplane Connections Power Connect to Connector System Board Front Panel Board SCSI B P Board Other Peripherals J1 reserved J11 CN5 J2 CN8 J3 CN4 J4 CN3 J7 CN2 J8 reserved J5 P1 P3 J6 P1 P3 J12 Diskette drives CD ROM drives J13 reserved J9 Extra fan J10 CN1 J14 Side door microswitches ...

Page 196: ...stem board System Board Power Subsystem Figure C 9 System Board Power Connections Power cables 3 4 and 18 come with yellow stickers telling you which connectors to attach to the system board and to the power backplane Make sure to connect the cables correctly otherwise the system may not power up ...

Page 197: ... Subsystem C 11 Figure C 10 shows the system board SCSI backplane board front panel board and power subsystem interconnections System Board Power Subsystem Figure C 10 System Board and Power Subsystem Interconnections ...

Page 198: ...the system housing Follow these steps to install a charger board and battery box 1 Remove the right panel door see Figure 3 4 2 Remove the two screws that secure the metal bar over the power supply enclosure see Figure C 1 3 Pull out the metal bar from the lower end and unhook the upper end from the housing roof see Figure C 2 4 Unpack a charger board ...

Page 199: ...Appendix C Power Subsystem C 13 5 Remove the screws that secure the charger compartment metal cover Figure C 11 Removing the Charger Compartment Metal Cover ...

Page 200: ...oard with the rails in the charger compartment then insert it until the edge connector reaches the power backplane The charger board does not fit completely until you press the holding clip in Do not force the board in Figure C 12 Installing a Charger Board ...

Page 201: ...Appendix C Power Subsystem C 15 7 Press the holding clip inward to lock the charger board into the enclosure Figure C 13 Locking the Charger Board 8 Unpack the battery box ...

Page 202: ...om compartment below the charger Be careful The battery box is heavy Make sure that the Up Side mark on the battery box is pointing up If your battery box does not have this mark ensure that the other labels on the module are upright Figure C 14 Installing a Battery Box 10 Secure the battery box with screws ...

Page 203: ...Appendix C Power Subsystem C 17 11 Attach the charger compartment metal cover and secure it with screws Figure C 15 Attaching the Charger Compartment Metal Cover ...

Page 204: ...ve a battery box from the power supply rack 1 Remove the screws that secure the battery box to the enclosure 2 Holding on the hole in the center pull the battery box out about an inch 3 Firmly hold the battery box by the sides to remove it completely Figure C 16 Removing a Battery Box ...

Page 205: ...Architecture 1 2 D Date 5 3 5 4 5 5 Date and time 5 4 Disk drive control 5 16 Diskette drives 5 6 Drive control settings 5 17 E ECP DMA channel 5 16 5 20 ECU 6 1 6 3 6 5 6 6 6 7 6 8 6 9 6 10 6 13 6 14 6 15 6 17 6 18 6 19 6 20 Add or remove boards 6 9 6 10 6 17 6 19 Adding boards 6 17 Adding or removing Boards 6 10 6 17 Advanced menus 6 24 Configuring memory 6 20 Configuring your computer for the f...

Page 206: ...ium Pro microprocessor 4 8 4 9 Installing a power supply C 2 C 4 Installing a SCSI hard disk B 8 B 13 Installing a SIMM 4 13 Installing the memory board 4 15 Internal structure 3 1 Interrupt channels A 4 I O address map A 2 A 3 I O region 5 26 5 27 IRQ DMA 5 25 5 27 J Jumper settings 4 4 K Keyboard 2 5 Keylock 1 9 L Large memory support mode 5 4 5 11 LCD messages 1 11 1 12 Leaving setup 5 30 LED i...

Page 207: ...h 1 9 Right panel 3 3 3 5 Rules for adding memory 4 11 Running the SCSISelect utility 7 3 Run setup 5 1 S SCSI backplane boards 3 8 B 1 Channel configuration B 5 B 6 B 7 Features 3 8 B 1 Hard disk ID feature B 4 Installing a SCSI hard disk B 8 B 13 Jumper settings B 3 Layout B 2 SCSI parity checking 7 2 7 5 7 7 7 8 7 29 SCSISelect configuration utility 7 1 Default values 7 1 SCSISelect Utility Adv...

Page 208: ... 6 Switch Power 1 6 1 9 1 10 1 11 1 12 Reset 1 9 System Architecture 1 3 System board 4 1 4 2 Connectors 4 3 Jumpers 4 3 Jumper settings 4 4 Layout 4 2 4 10 Major components 4 1 System bus 1 4 System configuration Advanced 5 2 5 11 5 13 Basic 5 2 5 3 5 4 5 12 5 14 5 29 System default configuration A 5 Advanced A 6 Basic A 5 EISA Configuration Utility A 9 PCI A 7 System security A 8 System housing ...

Page 209: ...Index 5 W When to Use the SCSISelect Utility 7 3 ...

Page 210: ...se note and the Remote Diagnostic Manager RDM User s Guide P N 49 AB330 001 Similarly for the latest information about ASM Pro refer to the Advanced Server Manager Pro ASM Pro User s Guide P N 49 AB006 002 In addition the information on page 2 2 of the AcerAltos 19000 User s Guide Checking the Package Contents can now be found on the System Contents sheet included with your system Also please note...

Page 211: ...enever RDM is activated in Runtime Remote Mode The figure below replaces the figure on page 1 12 of the AcerAltos 19000 User s Guide For more information about RDM hardware including how to reinstall the RDM module and LED refer to the Remote Diagnostic Manager RDM User s Guide The RDM module and LED are pre installed at the Acer factory RDM LED ...

Page 212: ...AA985 103 3 of 4 June 4 1997 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens Refer to Chapter 2 of the RDM User s Guide P N 49 AB330 001 for details on the current RDM BIOS ...

Page 213: ...References in the AcerAltos 19000 User s Guide to Acer Server Manager ASM Pro should read Advanced Server Manager ASM Pro Remote Diagnostic Manager RDM References in the AcerAltos 19000 User s Guide to Remote Device Manager RDM should read Remote Diagnostic Manager RDM ...

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Summary of Contents for AcerAltos 19000

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