Not enough blood or
control solution was
drawn into the test strip
for measurement or was
applied after the test had
started. Discard the test
strip and repeat the test.
The code chip is from an
expired lot of test strips.
Ensure the code chip
number matches the
code number on the test
strip container. Make
sure the time and date in
the meter are correct.
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Blood or control solution
was applied to the test
strip before the flashing
blood drop symbol
appeared on the display.
Discard the test strip and
repeat the test.
An electronic error
occurred, or, in rare cases,
a used test strip was
removed and reinserted.
Turn the meter off and on,
or take the battery out for
10 seconds and reinsert it.
Perform a blood glucose
or control test. If the
problem persists, call
the Accu-Chek Customer
Careline on 0800 701000
(UK) or 1 800 709600
(Ireland).
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