NuVoice Troubleshooting
If you are experiencing problems with Windows or the NuVoice software, it is important to read
and follow these instructions.
For any internal system software troubleshooting,
always
plug in the battery charger first.
The Device Stops Speaking
1.
Open the NuVoice
Toolbox
.
2.
Select
Maintenance Menu
.
3.
Select
Power Settings
.
4.
Select
Shutdown
.
5.
When the device has shut down, use an unbent paper clip to press the reset button. A beep
will sound to indicate the device has reset.
The reset button is located in a small hole between switch jack A and switch jack B on the
back of your device.
The Device is Not Working Correctly or Freezes, but You Can Access NuVoice
Do not use the power button.
1.
Open the NuVoice
Toolbox
.
2.
Select
Maintenance Menu
.
3.
Select
Power Settings
.
4.
Select
Restart Windows
.
The NuVoice Toolbox is Not Responding or is Unavailable
1.
Slide the Windows
Charms
menu from the right side of the display.
2.
Select the
Settings
icon.
3.
Select the
Power
icon.
4.
Select
Restart
.
Do
not
select Shutdown.
Accent 800 Hardware Manual
Page 32