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Table 6. Possible causes and solutions for potential
issues
Problem
Possible Cause
Possible Solution
may be causing
interference.
Move the patient
controller and generator
so they have a line of
sight and maintain an
uninterrupted path for
the Bluetooth wireless
technology signal.
Do not operate other
wireless devices at the
same time.
Disconnect any
Bluetooth wireless media
accessories (such as
headphones or speakers,
AirPlay‡, AirDrop‡,
CarPlay‡, or Hotspot‡).
Surgery Mode
Cannot put the
generator in Surgery
mode.
The generator is not
connected to the
patient controller.
Try connecting to the
generator again. If the
problem persists, contact
Technical Support.
The generator is in MRI
mode.
Exit MRI mode to set
Surgery mode.
MRI Mode
MRI is Not
Permitted
is
displayed instead of
the
MRI Mode
A part of the system is
not MR Conditional.
Contact your clinician for
help identifying the
models of your system. If
you have any implanted
parts that are not MR
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