Art: 723085-00K Rev. Date: 30-OCT-2014
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Printing Troubleshooting
Printer not printing. Power LED on and Status LED off:
•
Check that results are displayed or that results have been selected from List under
Data Review.
•
Check that that distance between analyzer and printer, if printing directly from the
analyzer, is not too short or too long.
•
Perform printer self test to ensure that printer is functioning. Turn the printer on
while pressing the Paper Feed button, then release the Paper Feed button and
ensure that the printout is clear.
Paper is feeding but nothing is printed: check that the paper is feeding from under roll.
Printer not printing and Status light on continuously: battery needs to be recharged.
Printer Power LED does not come on when printer turned on: battery needs to be
recharged. The power adapter cannot supply sufficient power for printing so the battery
needs to be partially charged before printing is possible.
Printer not printing and Status light flashing at rate of 0.5 seconds: printer is out of paper.
Printer not printing and Status light flashing at rate of 0.25 seconds: print head temperature
too hot. Printing will be suspended until print head temperature returns to normal level.
Caution
•
Use only batteries supplied by Abaxis.
•
Use power supply provided with printer.
•
Do not operate the printer without paper.
•
Do not allow the power supply to become a trip hazard.
•
Do not disturb the analyzer or printer until printing is complete since this will
interrupt the printer. If printing is interrupted, realign the printer and analyzer to
resume printing. Note: If significant time has elapsed, some results may be
missing from the printout. Reprint the results.
•
If printed results appear inconsistent with a patient’s clinical assessment, verify
that the printed results match the data in the analyzer. If the results match, the
patient sample should be retested using another cartridge. If they do not match,
reprint the results. If the reprint still does not match the analyzer data, the printer
requires service and the printed results must not be used.
When removing a printout from the printer, pull the printout toward the front of the
printer and tear from one side to the other across the serrated edge.
Paper
Serrated Edge
Using serrated edge
to tear paper
