TD 92474EN
31 October 2013 / Ver. H
User Manual
Aastra DT69x DECT Telephones
78
A.15 Troubleshooting
* Refer to the Manual for the Bluetooth headset.
Problem
Reason
Solution
No headset found
Headset is turned off
Turn on headset
Headset is out of battery Charge headset
Headset is out of range
Move headset closer to telephone
< 10 metre.
Headset is not in pairing
mode
Turn headset into pairing mode (see
headset manual for details)
Pairing fails
Headset is not in pairing
mode
Turn headset into pairing/
discoverable mode (see headset
manual for details)
Incorrect PIN entered
Try again and enter correct PIN (see
headset manual for details)
Connecting fails/Failed to
connect headset
Headset is not turned on
Turn on headset
Headset is out of range
Move headset closer to telephone
Link key in headset has
been deleted
Repeat pairing procedure
Headset is already
connected to another
telephone
Disconnect headset from the other
telephone
Too close to disturbing
devices.
Disturbing devices can be WLAN
equipment, microwave etc.
Headset can not connect
to telephone (see headset
manual for details on how
to connect)
Telephone is not turned
on
Turn on telephone
Telephone is out of range Move telephone closer to headset
Bluetooth module is
disabled
Enable Bluetooth in Bluetooth menu
Another headset is
already connected to the
telephone
Disconnect the connected headset
Link key is missing in
either headset or
telephone.
Repeat pairing procedure
Too close to disturbing
devices.
Disturbing devices can be WLAN
equipment, microwave etc.
