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10.3.4
Canceling a Profile From an External Phone
The external phone must be of push button type provided with a pound
key (#) and a star key (*), or a mobile phone adapted for dial tone pulses
(DTMF). To cancel, do the following:
1.
Call the DISA feature at your office.
Wait for dial tone.
2.
Dial *75*
authorization code
#
own extension number
#.
Wait for dial tone.
3.
Dial #10*
own extension number
#.
4.
Replace the handset.
10.3.5 Designing
Profiles
When you are creating your search profiles, you should consider the
following:
•
Avoid ring times longer than 45 seconds for your profiles.
Callers typically hang up after 3-6 ring signals.
•
Consider the time you need to react and answer on each answering
position in your profile. You might need up to 15 seconds to react
and answer a call on a desk or cordless phone, and 20-25 seconds
for a mobile phone.
•
There must be an answering position at the end of every profile
(VoiceMail or operator/secretary). If not, calls may be unanswered.
•
Consider how you want incoming calls to be handled while you are
busy on a phone. Available options are:
–
Activate Free on Busy (if available)
–
Follow-me to VoiceMail
–
Follow-me to the operator
•
If an answering machine, a fax or other answering device is used
as an early answering position, it might interfere with the searching.
Disconnect the answering device, or design the ring times so they
do not affect the searching.
•
Make sure you use as few answering positions as possible for each
profile. Profile examples:
–
In office
–
At home
