Aastra 53I Administrator'S Manual Download Page 9

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41-001160-00, Release 2.1 Rev 04

Contents

Chapter 6
Configuring Advanced Operational Features

About this chapter ...........................................................................................................6-1

Advanced Operational Features .....................................................................................6-3

Description ...............................................................................................................6-3

MAC Address/Line Number in REGISTER Messages .............................................6-5

SIP Message Sequence for Blind Transfer ..............................................................6-7

Update Caller ID During a Call .................................................................................6-8

Boot Sequence Recovery Mode ..............................................................................6-9

Auto-discovery Using mDNS ..................................................................................6-10

Single Call Restriction (57i CT only) ......................................................................6-11

Missed Call Summary Subscription .......................................................................6-13

Blacklist Duration (Broadsoft Servers) ...................................................................6-17

Whitelist Proxy .......................................................................................................6-19

Transport Layer Security (TLS) ..............................................................................6-21

Symmetric UDP Signaling ......................................................................................6-27

Removing UserAgent and Server SIP Headers .....................................................6-28

Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) ...........6-29

Chapter 7
Encrypted Files on the IP Phone

About this chapter ...........................................................................................................7-1

Encrypted Files on the IP Phone ....................................................................................7-2

Configuration File Encryption Method ......................................................................7-2

Procedure to Encrypt/Decrypt Configuration Files ...................................................7-3

Chapter 8
Upgrading the Firmware

About this chapter ...........................................................................................................8-1

Upgrading the Firmware .................................................................................................8-2

Manual Firmware Update (TFTP only) .....................................................................8-2

Manual Firmware and Configuration File Update .....................................................8-4

Automatic Update (auto-resync) ..............................................................................8-6

......................................................................................................................................8-10

Summary of Contents for 53I

Page 1: ...Administrator Guide Release 2 1 SI SIP I IP PHONE PHONE 53i 55i 57i 57i C 53i 55i 57i 57i CT 41 001160 00 Rev 04 ...

Page 2: ...ul use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2007 Aastra Telecom www aastratelecom com All Rights Reserved ...

Page 3: ...ribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are...

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Page 5: ... 1 1 IP Phone Models 1 2 Description 1 2 Model 53i IP Phone 1 5 Model 55i IP Phone 1 8 Model 57i and 57i CT IP Phone 1 12 Firmware Installation Information 1 18 Description 1 18 Installation Considerations 1 18 Installation Requirements 1 19 Configuration Server Requirement 1 20 Firmware and Configuration Files 1 21 Description 1 21 Configuration File Precedence 1 22 Installing the Firmware Config...

Page 6: ...ions About this chapter 3 1 Administrator Level Options 3 3 Description 3 3 IP Phone UI Options 3 3 Aastra Web UI Options 3 7 Configuration File Options 3 9 Phone Status 3 10 Restarting Your Phone 3 13 Set Phone to Factory Defaults Erase Local Configuration 3 15 Basic Settings 3 19 Network Settings 3 31 Line Settings 3 56 Softkeys Programmable Keys Expansion Module Keys 3 57 Action URI 3 58 Config...

Page 7: ...ings 4 63 Autodial Settings 4 73 Configuration Server Protocol 4 78 Configuring the Configuration Server Protocol 4 78 Chapter 5 Configuring Operational Features About this chapter 5 1 Operational Features 5 4 Description 5 4 User Passwords 5 4 Administrator Passwords 5 8 Locking Unlocking the Phone 5 9 Defining an Emergency Dial Plan 5 15 Time and Date 5 17 Language 5 21 Locking IP Phone Keys 5 2...

Page 8: ...iption Period 5 120 Automatic Call Distribution ACD for Sylantro Servers 5 122 ACD Subscription Period 5 133 Directed Call Pickup Group Call Pickup for Sylantro Servers 5 135 Do Not Disturb DND 5 142 Bridged Line Appearance BLA 55i 57i 57i CT only 5 144 BLA Support for Third Party Registration 5 151 Park Pick Up Key 5 153 Last Call Return lcr For Sylantro Servers 5 164 Call Forwarding 5 168 Caller...

Page 9: ...ist Duration Broadsoft Servers 6 17 Whitelist Proxy 6 19 Transport Layer Security TLS 6 21 Symmetric UDP Signaling 6 27 Removing UserAgent and Server SIP Headers 6 28 Multi Stage Digit Collection Billing Codes Support for Sylantro Servers 6 29 Chapter 7 Encrypted Files on the IP Phone About this chapter 7 1 Encrypted Files on the IP Phone 7 2 Configuration File Encryption Method 7 2 Procedure to E...

Page 10: ...l configuration 9 12 How to reset a user s password 9 13 How do I lock and unlock the phone 9 14 Appendix A Configuration Parameters About this appendix A 1 Setting Parameters in Configuration Files A 4 Operational Basic and Advanced Parameters A 5 Simplified IP Phone UI Options Menu A 5 Network Settings A 6 Password Settings A 9 Emergency Dial Plan Settings A 11 Aastra Web UI Settings A 12 Config...

Page 11: ... URI Settings A 92 Ring Tone and Tone Set Global Settings A 94 Ring Tone Per Line Settings A 97 Incoming Call Interrupts Dialing Setting A 98 Goodbye Key Cancels Incoming Call A 99 Stuttered Dial Tone Setting A 100 Call Waiting Settings A 101 Message Waiting Indicator Settings A 102 Priority Alert Settings A 103 Language Settings A 109 Language Pack Settings A 110 Suppress DTMF Playback Setting A ...

Page 12: ...pansion Module Column Display A 166 Expansion Module 1 A 166 Expansion Module 2 A 168 Expansion Module 3 A 170 Advanced Operational Parameters A 172 Blind Transfer Setting A 172 Update Caller ID Setting A 173 Boot Sequence Recovery Mode A 173 Single Call Restriction A 174 Blacklist Duration A 175 Whitelist Proxy A 175 Symmetric UDP Signaling Setting A 176 User Agent Setting A 176 Troubleshooting P...

Page 13: ...r Configuration About this appendix F 1 Multiple Proxy Server Configuration F 2 Appendix G Creating an XML Application About this appendix G 1 How to Create an XML Application G 3 Overview G 3 XML format G 3 Support of Virtual Web Servers G 3 Creating XML Objects G 4 Creating Custom Softkeys G 5 Text Menu Object Menu Screens G 6 Text Screen Object Text Screens G 12 UserInput Object User Input Scre...

Page 14: ...xiv 41 001160 00 Release 2 1 Rev 04 Contents XML Image Objects 55i 57i 57i CT only G 48 Attributes Options to Use with XML Objects G 58 HTTP Post G 62 XML Schema File G 65 Limited Warranty ...

Page 15: ...nce This guide is for network administrators system administrators developers and partners who need to understand how to operate and maintain the IP phone on a SIP network It also provides some user specific information This guide contains information that is at a technical level more suitable for system or network administrators Prior knowledge of IP Telephony concepts is recommended Note Feature...

Page 16: ...th the phone Model 53i 55i 57i 57i CT SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guide contains information that is at a technical level more suitable for a system or network administrator Model specific SIP IP Phone User Guides explains the most commonly used features and functions for a...

Page 17: ...P Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade information Chapter 8 Troubleshooting solutions Chapter 9 Configuration parameters Appendix A Configuration server setup Appendix B Configuring the IP Phones at the Asterisk PBX Appendix C Sample c...

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Page 19: ... Models and provides information about installing the IP phone firmware It also describes the firmware and configuration files that the IP phone models use for operation Topics This chapter covers the following topics Topic Page IP Phone Models page 1 2 Firmware Installation Information page 1 18 Firmware and Configuration Files page 1 21 ...

Page 20: ...and place calls in the same manner as a regular business telephone All phone models support the Session Initiation Protocol SIP The 57i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation Guide for your specific model The following illustration shows the types of IP Phone Models ...

Page 21: ...phone through the Ethernet cable on pins 4 5 and 7 8 Reference For more information about installing the PoE and additional Ethernet cable see your phone specific Installation Guide Warning Do not use this inline PoE power injector to power other devices See your phone specific Installation Guide for more information Power over Ethernet PoE Additional Ethernet Cable category 5 5e straight through ...

Page 22: ...e adds 60 additional softkeys to the IP phone models 55i 57i and 57i CT using the 3 function keys on the bottom right of the unit The 560M module provides an LCD display for display softkey labels Up to 3 modules can be piggy backed to provide up to 180 additional softkeys for the phone Reference For more information about installing and using the expansion modules see your phone specific Installa...

Page 23: ...on the 53i 53i Phone Features 3 line LCD screen 6 top keys 4 keys are programmable 3 call appearance lines with LEDs Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a connection with your computer AC power adapter included Enhanced busy lamp fields Set paging Availability of feature de...

Page 24: ...ll press the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker Line Call Appearance key Connects you to a line or call The Aastra 53i IP phone supports up to 3 line keys H...

Page 25: ...rogrammable Keys 1 and 2 are hardcoded as the SAVE and DELETE keys respectively and cannot be altered The following are the default functions for the programmable keys on the 53i IP phone 1 SAVE Allows you to save numbers and or names to the hardcoded Directory Using this key you enter the number name and line or speeddial key to record in the Directory List 2 DELETE Allows you to delete a single ...

Page 26: ... the 55i 55i Phone Features 8 line graphical LCD screen 144 x 75 pixels with white backlight 12 programmable keys 6 Top keys Programmable hard keys up to 6 programmable functions 6 Bottom keys Programmable state based softkeys up to 20 programmable functions 4 call appearance lines with LEDs Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector ...

Page 27: ...y Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the...

Page 28: ... pressing the RIGHT arrow key sets the option Programmable keys 6 Top keys programmable hard keys up to 6 programmable functions By default the top keys 1 through 4 are assigned as Services Directory Callers List and Intercom respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions The following are the default functions for...

Page 29: ...unctions on the 55i IP phone However after you lift the handset there are specific static softkeys that display that cannot be changed These are as follows 1 DIAL Allows you to dial out on the phone 2 CONF Begins a conference call with the active phone 3 XFER Transfers the active call to another number Note For more information about configuring softkeys 1 through 6 to perform specific functions s...

Page 30: ...CT Phone Features 11 line graphical LCD screen 144 x 128 pixels with white backlight 12 multi functional softkeys 6 Top Keys programmable static softkeys up to 10 programmable functions 6 Bottom Keys programmable state based softkeys up to 20 programmable functions 4 call appearance lines with LEDs Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular con...

Page 31: ...ons key Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressi...

Page 32: ...is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow y...

Page 33: ...mail provided by third parties 2 DIRECTORY Displays up to 200 names and phone numbers stored in alphabetical order 3 CALLERS LIST Accesses the last 200 calls received 4 ICOM Accesses another extension on the network 5 NONE No assigned function 6 NONE No assigned function By default the bottom softkeys 7 through 12 have no assigned functions You can configure all 6 bottom softkeys to perform specif...

Page 34: ...functions Vibration Alerter Headset Jack Desk charging stand 57i CT Cordless Handset Key Descriptions Function Function Description 1 Receiver 2 Volume key During Ringing Adjusts ringer volume During a call Adjusts receiver volume During text mode not in a call Moves cursor right left 3 Display 4 Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists...

Page 35: ... used as a Hold key 7 Dial Pad 8 Mute Key When used prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key To end calls and go on hook Exits Menu and the various lists 12 Menu Key Access key to the different Options Scrolls down when in the various lists Used as Backspace during editing 13 Redial Key Displays the last 10 numbers dialed 14 Charging Jack 15 Charging Conta...

Page 36: ...ration server setup you may have the IP phone may download a firmware version automatically or you may need to download it manually Installation Considerations The following considerations must be made before connecting the IP phone to the network If you are planning on using dynamic IP addresses make sure a DHCP server is enabled and running on your network If you are not planning on using dynami...

Page 37: ...PS Ethernet Fast Ethernet LAN 10 100 Mb Category 5 5e straight through cabling Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from the phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone For power use the 48V AC Power Adapter ...

Page 38: ...images that you need to download to your IP phone Stores configuration files for the IP phone Stores the software when performing software upgrades to the IP phone Reference To set the protocol for your configuration server see Chapter 4 the section Configuring the Configuration Server Protocol on page 4 79 For setting up your configuration server see Appendix B Configuration Server Setup Note If ...

Page 39: ...ed phone model st The configuration files consist of two files called aastra cfg mac cfg The following table provides the firmware for each Aastra IP phone model The IP Phone firmware file includes all the necessary files you need for your phone including the language files Loading the language files to your phone s is optional For more information about loading languages files see Chapter 5 the s...

Page 40: ...b UI In the event of conflicting values set by the different methods values are applied in the following sequence 1 Default values hard coded in the phone software 2 Values downloaded from the configuration server 3 Values stored locally on the phone The last values to be applied to the phone configuration are the values that take effect For example if a parameter s value is set in the local confi...

Page 41: ...age 4 4 2 Copy the firmware file phone model st to the root directory of the configuration server The IP phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP phone Note The phone model attribute is the IP phone model i e 53i st 55i st 3 Copy the Aastra configuration files aastra cfg and mac cfg to the root directory of the configuration server No...

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Page 43: ...n Administrator can use to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular IP phone models are indicated where required in this guide Topic Page Configuration Methods page 2 2 IP Phone UI page 2 2 Aastra Web UI page 2 5 Configuration Files Administrator Only page 2 15 ...

Page 44: ...to configure You use the phone s hard keys and keypad to configure specific features on the IP phone By default specific softkeys programmable keys on each phone model can also access the Directory List and Callers List and initiate transfers and conference calls Reference Refer to Chapter 1 the section IP Phone Models on page 1 2 for keys specific to your phone model For more information about us...

Page 45: ...ptions List see your model specific SIP IP Phone User Guide The following illustration indicates the location of the Options Key on each phone model Note An Administrator can apply a simplified options menu to the IP phones An Administrator can also enable and disable the use of an Administrator password protection in the IP phone UI These features are configurable using the configuration files on...

Page 46: ...To select an option press the Select softkey press 4 or select the number on the keypad that corresponds to the option in the Option List 4 On 53i Use the Set softkey after making a change to an option to save the change On the 55i 57i 57i CT Use the Change softkey to change a selected option 5 Press the Done softkey at any time to save the changes and exit the current option 6 Press the Cancel so...

Page 47: ...that runs on top of the TCP IP suite of protocols the foundation protocols for the Internet HTTPS is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server HTTPS uses Secure Socket Layer SSL or Transport Layer Security TLS as a sublayer under its regular HTTP application layering SSL is a commonly used protocol for managing the securit...

Page 48: ...thods for both client and server HTTPS Client When an HTTPS client opens and closes its TCP socket the SSL software respectively handshakes upon opening and disconnects upon closing from the HTTPS server The main HTTPS client functions are Downloading of configuration files and firmware images Downloading of script files based on an HTTPS URL supplied by a softkey definition HTTPS Server The HTTPS...

Page 49: ...ing the certificate then forwards you to the phone s Web UI Reference For more information on configuring the HTTPS protocol see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features the sections Configuring the Configuration Server Protocol on page 4 79 HTTPS Client Server Configuration on page 4 23 Notes 1 The private key and certificate generate outside the phone and embed ...

Page 50: ...ide Configuration Interface Methods Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI Step Action 1 Open your web browser and enter the phone s IP address or host name into the address field The following Login screen displays IP address or host name ...

Page 51: ...nd the password is 22222 For a user the default username is user and the password field is left blank The IP phones accept numeric passwords only The Network Status window displays for the IP phone you are accessing The following illustration is an example of a Network Status screen for the 55i IP phone 3 You can logout of the Aastra Web UI at any time by clicking LOGOFF Step Action Logout button ...

Page 52: ...assign an emergency dial plan to the phone lock the phone to prevent any changes to the phone and to prevent use of the phone and reset the user password Note You can also configure a softkey to use for locking unlocking the phone Applicable to User and Administrator Programmable Keys 53i 6 Top programmable keys up to 4 programmable functions 55i 6 Top programmable hard keys up to 6 programmable f...

Page 53: ...er Guide for applicable expansion modules for your model phone Applicable to User and Administrator Handset Keys 57i CT only Allows you to configure up to 15 softkeys on the handset Applicable to User and Administrator Directory Allows you to copy the Callers List and Directory List from your IP phone to your PC Applicable to User and Administrator Reset Allows you to restart the IP phone when req...

Page 54: ...ing Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay Incoming Call Interrupts Dialing Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line This section also allows you to set Incoming Intercom Settings Outgoing Intercom Settings Admin Only Administrator can enable these or a User if required Key Mapping Admin Only Ring Tones Priority Al...

Page 55: ...hrough 9 Allows you to set per line Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Real time Transport Protocol RTP settings and Autodial Settings that apply to specific lines on the IP phone Applicable to Administrator Only Action URI Allows an administrator to specify a uniform resource identifier URI that triggers a GET when certain events occur Applicable to...

Page 56: ...etup a call Applicable to Administrator Only Troubleshooting Allows you to perform troubleshooting tasks whereby the results can be forwarded to Aastra Technical Support for analyzing and troubleshooting Applicable to Administrator Only Configuration Files Step Action 1 Using a text based editing application open the mac cfg file if you want to disable the Web UI on a single phone Open the aastra ...

Page 57: ...n files aastra cfg mac cfg References For information about configuration file precedence see Chapter 1 Overview For a description of each configuration file parameter see Appendix A Configuration Parameters Using the Configuration Files When you use the configuration files to configure the IP phones you must use a text based editing application to open the configuration file aastra cfg or mac cfg...

Page 58: ...or which you want to configure the directory list either aastra cfg mac cfg or both 2 Enter the required configuration parameters followed by the applicable value For example directory 1 company_directory directory 2 my_personal_directory 3 Save the changes and close the configuration file 4 If the parameter requires the phone to be restarted in order for it to take affect use the IP Phone UI or t...

Page 59: ... UI the Aastra Web UI or the configuration files to enter and change values This chapter provides information about the available Administrator options Topics This chapter covers the following topics Note Specific options are configurable only via the IP Phone UI and or Aastra Web UI and or configuration files Topic Page Administrator Level Options page 3 3 IP Phone UI Options page 3 3 Aastra Web ...

Page 60: ...one Administrator Guide Administrator Options Network Settings page 3 31 Line Settings page 3 56 Softkeys Programmable Keys Expansion Module Keys page 3 57 Action URI page 3 58 Configuration Server Settings page 3 59 Firmware Update Features page 3 66 Topic Page ...

Page 61: ... UI the Aastra Web UI or the configuration files IP Phone UI Options Using the IP Phone UI you can access the Administrator options at Options Administrator Menu using the default password of 22222 Note An administrator has the option of enabling and disabling the use of password protection in the IP phone UI This is configurable using the configuration files only For more information about this f...

Page 62: ... Settings SIP Settings Factory Default Erase Local Config References For information about all other user options in the Options Menu see your model specific SIP IP Phone User Guide For procedures on configuring Administrator Options on the IP phone via the IP phone UI see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features Chapter 5 Configuring Operational Features Chapter ...

Page 63: ...en setting the options simple menu parameter the menu changes in the Phone UI only The Aastra Web UI is not affected Full Options Menu Simplified Options Menu Call Forward Call Forward Preferences Preferences Phone Status Phone Status User Password Removed Administrator Menu Removed Restart Phone Removed Phone Lock Phone Lock Handset Pairing CT models only Handset Pairing CT models only Warning Wh...

Page 64: ...ptions Configuring the Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only Configuration Files For the specific parameter you can set in the configuration files see Appendix A the section Simplified IP Phone UI Options Menu on page A 5 ...

Page 65: ...an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt The default username is admin and the default password is 22222 The IP phones accept numeric passwords only The column on the left side of the screen indicates the configurable options A User has limited configuration options as shown in the following illustrations Administrat...

Page 66: ...g Intercom Settings User can configure this via the Aastra Web UI if enabled by an Administrator Basic Settings Preferences Key Mapping Basic Settings Preferences Priority Alerting Settings Basic Settings Preferences Directed Call Pickup Settings Basic Settings Preferences Auto Call Distribution Settings Basic Settings Preferences Language Settings Language 1 entering language pack filename Langua...

Page 67: ... for the IP Phone see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features For procedures on configuring the Basic Settings for the IP Phone see Chapter 5 Configuring Operational Features Configuration File Options An Administrator can enter specific parameters in the configuration files to configure the IP phones All parameters in configuration files can only be set by an ad...

Page 68: ...he Aastra Web UI Phone Status via IP Phone UI In the IP phone UI the Phone Status options are available to the user and the administrator and do not require a password entry The following options display for phone status on the IP phone UI Phone Status Screen for 53i Phone Phone Status Screen for 55i 57i and 57i CT Phones Phone Status 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info Enter N...

Page 69: ...Speed and Duplex Method that the phone uses on its LAN port PC Port Displays the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Firmware Info Displays information about the firmware that is currently installed on the IP phone Phone Status via Aastra Web UI In the Aastra Web UI the Network Attributes Hardware Information and Firmware Information options dis...

Page 70: ...butes Displays the network status of the Ethernet ports at the back of the phone You can also view the phone s IP and MAC addresses Information in this field includes Link State Negotiation Speed and Duplex for Port 0 and Port 1 Hardware Information Displays the current IP phone platform and the revision number Firmware Information Displays information about the firmware that is currently installe...

Page 71: ...here is a change in your network OR To re load modified configuration files OR If the settings for the IP phone on the IP PBX system have been modified You can restart the phone using the IP Phone UI or the Aastra Web UI Restarting the Phone Using the IP Phone UI IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Restart Phone 3 For 53i Press to confirm Note To cancel ...

Page 72: ...el Options 3 14 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Administrator Options Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart the phone ...

Page 73: ...ttings on the phone sets the factory defaults for all of the settings in the aastra cfg mac cfg and local configuration Performing this action results in losing all user modified settings You can reset a phone to factory defaults using the IP Phone UI or the Aastra Web UI Setting Factory Defaults Using the IP Phone UI IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select ...

Page 74: ...uide Administrator Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Restore to Factory Defaults field click This restores all factory defaults and removes any saved configuration and directory list files ...

Page 75: ...ts in losing all recently user modified settings For more information about local configuration see Chapter 1 the section Configuration File Precedence on page 1 22 Erasing the Phone s Local Configuration Using the IP Phone UI IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu and enter your Administrator Password default is 22222 3 Select Erase Loca...

Page 76: ...ide Administrator Options Erasing the Phone s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Remove Local Configuration Settings field click This removes the last customized configuration settings made on the phone ...

Page 77: ...dial plan A dial plan that describes the number and pattern of digits that a user dials to reach a particular telephone number For more information on this feature see Local Dial Plan on page 5 30 Send Dial Plan Terminator sip dial plan terminator Allows you to enable or disable a dial plan terminator When you configure the dial plan on the phone to use a dial plan terminator such as the pound sym...

Page 78: ...sis see Chapter 5 the section Park Calls Pick Up Parked Calls on page 35 To configure the Pickup feature on a key see Chapter 5 the section Park Pick Up Key on page 5 153 Suppress DTMF Playback Note This option can be set by both Users and Administrators suppress dtmf playback Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys For more ...

Page 79: ...ves a status message the BEEP notifies the user that the message is displaying For more information on this feature see XML Beep Support on page 5 48 Status Scroll Delay seconds Note This option can be set by both Users and Administrators xml status scroll delay Allows you to set the time delay in seconds between the scrolling of each status message on the phone For more information on this featur...

Page 80: ...le the Message Waiting Indicator MWI on a single line or on all lines on the phone For example if you set this parameter to 3 the LED illuminates if a voice mail is pending on line 3 If you set this parameter to 0 the LED illuminates if a voice mail is pending on any line on the phone lines 1 through 9 For more information on this feature see Message Waiting Indicator Line on page 5 58 Parameter i...

Page 81: ...mation on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 60 Allow Barge In Note This option can be set by both Users and Administrators sip intercom allow barge in Enable or disables how the phone handles incoming intercom calls while the phone is on an active call For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In...

Page 82: ...rge In on page 5 60 Line sip intercom line Specifies the line for which the IP phone uses the configuration from when making the Intercom call The IP phone uses the first available line for physically making the call but uses the configuration from the line you set for this parameter Note The sip intercom type parameter must be set with the Server Side option to enable the sip intercom line parame...

Page 83: ...tion the Redial key on the 57i CT handset retains its original functionality The Redial key on the handset is not configured for speeddial For more information on this feature see Key Mapping on page 5 66 Map Conf Key To map conf key to Sets the Conf key as a speeddial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality ...

Page 84: ... more information on this feature see Ring Tones and Tone Sets on page 5 70 N A LineN Note This option can be set by both Users and Administrators lineN ring tone Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings For more information on this feature see Ring Tones and Tone Sets on page 5 70 Parameter in Aastra Web UI Parameter in Confi...

Page 85: ...age 5 75 Priority alert priority When an alert priority keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone For more information on this feature see Priority Alerting on page 5 75 Auto Call Distribution alert auto call distribution When an alert acd keyword appears in the header of the INVITE request the configured Bellcore ring tone is ...

Page 86: ...ion on page 5 81 Directed Call Pickup Prefix directed call pickup prefix Allows you to specify a prefix to use for directed call pickup that you can use with a BLF or BLF List softkey For more information on this feature see Directed Call Pickup BLF or XML Call Interception on page 5 81 Play a Ring Splash play a ring splash Enables or disables the playing of a short ring splash tone when there is ...

Page 87: ...witches back to available For more information on this feature see Automatic Call Distribution ACD for Sylantro Servers on page 5 122 Parameter in IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Time Format Note This option can be set by both Users and Administrators Time Format time format This parameter changes the time to 12 hour or 24 hour format Use 0 for ...

Page 88: ... may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone For more information about loading language packs see Loading Language Packs on page 5 21 For more information on this feature see Language on page 5 21 Language 1 thru Language language N The language pack you want to load to the IP phone Valid values are lang_fr ca txt...

Page 89: ...ions Network Settings The following paragraphs describe the network parameters you can configure on the IP phone Network settings are in two categories Basic network settings Advanced network settings Note Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable ...

Page 90: ...opulates the required network information The DHCP server serves the network information that the IP phone requires If the IP phone is unable to get any required information then you must enter it manually DHCP populates the following network information IP Address Subnet Mask Gateway Broadcast Address Domain Name Servers DNS TFTP HTTP HTTPS and FTP servers and Timer Servers Note For DHCP to autom...

Page 91: ... For more information see Configuring Network Settings Manually on page 4 8 Primary DNS Primary DNS dns1 Primary domain name server IP address For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address With the help of the domain name servers the domain names for such parameters can then be resolved to their corresponding IP addresses To assign s...

Page 92: ...t ethernet port 0 The send TX and receive RX method to use on Ethernet port 0 LAN Port to transmit and receive data over the LAN For more information see Chapter 4 Configuring LAN and PC Port Negotiation on page 4 11 PC Port PC Port ethernet port 1 The send TX and receive RX method to use on Ethernet port 1 PC Port to transmit and receive data to your PC For more information see Chapter 4 Configur...

Page 93: ...fully qualified Domain Name of the Internet gateway or router This parameter stores the IP address of the gateway or router in the event that only non default UPnP gateways get discovered on the network The UPnP port mappings are saved to this IP address so even if the phone reboots it will still have the correct port mappings For more information see Chapter 4 Universal Plug and Play UPnP for rem...

Page 94: ...o send RTP data using a different port For more information see Chapter 4 Configuring NAT Address and Port optional on page 4 21 Nortel NAT Nortel NAT Traversal Enabled sip nortel nat support Enables or disables the phone to operate while connected to a network device that enforces NAT For more information see Chapter 4 Configuring Nortel NAT optional on page 4 18 N A Nortel NAT Timer seconds sip ...

Page 95: ... time server is enabled the value for time server1 will be used to request the time from For more information see Chapter 4 Network Time Servers on page 4 42 Client Method HTTPS Client Method https client method Defines the security method that the client advertises to the server during the Secure Socket Layer SSL handshake Available options are TLS 1 0 Transport Layer Security version 1 TLS 1 0 i...

Page 96: ... XML scripts from HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if server redirection is enabled effectively bypassing the secure connection When this parameter is enabled blocking is enabled receipt of an HTTP POST containing an XML parameter header results in the following response 403 Forbidden This forces the client...

Page 97: ... sip The Differentiated Services Code Point DSCP for SIP packets For more information see Chapter 4 Type of Service ToS Quality of Service QoS and DiffServ QoS on page 4 31 Type of Service RTP RTP tos rtp The Differentiated Services Code Point DSCP for RTP packets For more information see Chapter 4 Type of Service ToS Quality of Service QoS and DiffServ QoS on page 4 31 Type of Service RTCP RTCP t...

Page 98: ...information see Chapter 4 Virtual LAN optional on page 4 31 Other Priority Priority Non IP Packet priority non ip Specifies the priority value for non IP packets For more information see Chapter 4 Virtual LAN optional on page 4 31 LAN Port Settings Port 0 Phone VLAN ID VLAN ID VLAN id VLAN is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packet...

Page 99: ...tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos priority map value as follows DSCP_1 Priority_1 DSCP_2 Priori ty_2 DSCP_64 Priority_64 where the DSCP value range is 0 63 and the priority range is 0 7 Mappings not enclosed in parentheses and separated with a comma or with values outside the ranges are ignored For...

Page 100: ...passthrough port Example You enable tagging on the LAN Port VLAN id as normal but set the PC Port VLAN id port 1 to 4095 The following example sets the phone to be on VLAN 3 on the LAN Port but the PC Port is configured as untagged tagging enabled 1 VLAN id 3 VLAN id port 1 4095 For more information see Chapter 4 Virtual LAN optional on page 4 31 PC Port Priority Priority QoS eth port 1 priority S...

Page 101: ...onfiguration files If you have a proxy server or have a SIP registrar present at a different location than the PBX server the SIP parameters may need to be changed Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Screen Name Screen Name sip screen name global sip lineN screen name per line Name that displays on the idle screen Valid values are up to...

Page 102: ... that is set at the PBX system Valid values are up to 20 alphanumeric characters For more information see Chapter 4 Basic Network Settings on page 4 4 Auth Name Authentication Name sip auth name global sip lineN auth name per line Authorization name used in the username field of the Authorization header field of the SIP REGISTER request Valid values are up to 20 alphanumeric characters For more in...

Page 103: ...re information see Chapter 4 Basic Network Settings on page 4 4 For more information about BLA see Chapter 5 the section Bridged Line Appearance BLA 55i 57i 57i CT only on page 5 144 N A Line Mode sip mode global sip lineN mode per line The mode type that you assign to the IP phone Valid values are Generic 0 BroadSoft SCA 1 Nortel 2 or BLA 3 Default is Generic 0 For more information see Chapter 4 ...

Page 104: ...p lineN proxy port per line SIP proxy server s port number Default is 0 For more information see Chapter 4 Basic Network Settings on page 4 4 N A Backup Proxy Server sip backup proxy server global sip lineN backup proxy server per line The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable For more information see Chapter 4 Basic Network...

Page 105: ...mation see Chapter 4 Basic Network Settings on page 4 4 Registrar Server Registrar Server sip registrar ip global sip lineN registrar ip per line IP address of the SIP registrar Up to 64 alphanumeric characters Enables or disables the phone to be registered with the Registrar When Register is disabled globally the phone is still active and you can dial using username and IP address of the phone A ...

Page 106: ...t The backup registrar s typically the backup SIP proxy port number For more information see Chapter 4 Basic Network Settings on page 4 4 N A Registration Period sip registration period global sip lineN registration period per line The requested registration period in seconds from the registrar For more information see Chapter 4 Basic Network Settings on page 4 4 N A Conference Server URI sip cent...

Page 107: ...or 1 enable in the configuration files or by checking the box for this field in the Aastra Web UI Default is disabled For more information see Chapter 4 Advanced SIP Settings optional on page 4 58 Explicit MWI Subscription Period sip explicit mwi subscription period The requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period...

Page 108: ...ver where the value is the MAC address of the phone For more information about this parameter see Chapter 6 the section MAC Address Line Number in REGISTER Messages on page 6 5 Send Line Number in REGISTER Message sip send line Adds an Aastra Line header to the SIP REGISTER messages sent from the phone to the call server where the value is the line number that is being registered For more informat...

Page 109: ...protocol The requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends For more information see Chapter 4 Advanced SIP Settings optional on page 4 58 Registration Failed Retry Timer sip registration retry timer The requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before th...

Page 110: ...ription Period sip blf subscription period The requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends For more information see Chapter 4 Advanced SIP Settings optional on page 4 58 ACD Subscription Period sip acd subscription period The requested duration in seconds before the MWI subscription times out The phone re su...

Page 111: ...cklist Duration see Chapter 6 the section Blacklist Duration Broadsoft Servers on page 6 17 Whitelist Proxy sip whitelist This parameter enables disables the whitelist proxy feature as follows Set to 0 to disable the feature Set to 1 to enable the feature When this feature is enabled an IP phone accepts call requests from a trusted proxy server only The IP phone rejects any call requests from an u...

Page 112: ...see Chapter 4 Real time Transport Protocol RTP Settings on page 4 64 N A Basic Codecs G 711 u Law G 711 a Law G 729 sip use basic codecs Enables or disables basic codecs Enabling this parameter allows the IP phone to use the basic Codecs when sending receiving RTP packets Valid values are 0 disabled and 1 enabled Default is 0 disabled For more information see Chapter 4 Real time Transport Protocol...

Page 113: ...ime Transport Protocol RTP Settings on page 4 64 N A RTP Encryption sip srtp mode global sip lineN srtp mode per line This parameter determines if SRTP is enabled on this IP phone as follows If set to 0 then disable SRTP If set to 1 then SRTP calls are preferred If set to 2 then SRTP calls only are generated accepted For more information see Chapter 4 Real time Transport Protocol RTP Settings on p...

Page 114: ...ng the configuration files or the Aastra Web UI Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Missed Call Summary Subscription only RTP Settings DTMF Method and RTP Encryption only Autodial Settings You can enable disable Use Global Settings on a per line basis only References For more information about configuring the features listed above on a per line basis ...

Page 115: ...P phone totaling 180 softkeys Valid for 55i 57i and 57i CT phones The softkey programmable key or expansion module key can be set to use a specific function Available functions depend on the IP phone model Reference For more information about key functions see Appendix A the section Softkey Programmable Key Feature Key Expansion Module Key Parameters on page A 136 For information about configuring...

Page 116: ...form resource identifier URI that triggers a GET when certain XML events occur The IP phone XML events that support this feature are Startup Successful registration Incoming call Outgoing call Offhook Onhook You can set these parameters using the configuration files or the Aastra Web UI Reference For more information about setting the Action URIs for XML applications see XML Action URIs on page 5 ...

Page 117: ...ons of software to the IP phone Valid values are TFTP FTP HTTP HTTPS For DHCP to automatically populate the IP address or domain name for the download servers your DHCP server must support Option 66 For more information see Chapter 4 the section DHCP on page 4 4 For more information see Chapter 4 Configuration Server Protocol on page 4 79 Primary TFTP TFTP Server tftp server The TFTP server s IP a...

Page 118: ... 4 79 FTP Server FTP Server ftp server The FTP server s IP address or network host name This will become effective after this configuration file has been downloaded into the phone Optional You can also assign a username and password for access to the FTP server See the following parameters for setting username and password For more information see Chapter 4 Configuration Server Protocol on page 4 ...

Page 119: ...this configuration file has been downloaded into the phone Optional You can also assign an HTTP relative path to the HTTP server See the next parameter http path For more information see Chapter 4 Configuration Server Protocol on page 4 79 HTTP Path HTTP Path http path The HTTP path name to enter If the IP phone s configuration and firmware files are located in a sub directory beneath the server s...

Page 120: ...er See the next parameter https path For more information see Chapter 4 Configuration Server Protocol on page 4 79 Download Path HTTPS Path https path The HTTPS path name to enter If the IP phone s configuration and firmware files are located in a sub directory beneath the server s HTTPS root directory the relative path to that sub directory should be entered in this field For more information see...

Page 121: ...hone UI are not overwritten by an auto resync update Auto resync affects the configuration files only However the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 The resync time is based on the local time of the IP phone 4 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 5 The automatic...

Page 122: ...nly 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 5 Auto Resync adds up to 15 minutes random time to the configured time For example if the auto resync time parameter is set to 02 00 the event takes place any time between 02 00 and 02 15 6 When the language...

Page 123: ...proved IP Addresses N A XML Push Server List Approved IP Addresses xml application post list The HTTP server that is pushing XML applications to the IP phone For more information see Chapter 5 the section XML Push Requests on page 5 203 Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description ...

Page 124: ... You can download the firmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via the IP phone UI or the Aastra Web UI Automatic update of firmware configuration files or both at a specific time in a 24 hour period via the Aastra Web UI or configuration files ...

Page 125: ...or configuring the Network and Global SIP features via the configuration files the IP Phone UI and the Aastra Web UI where applicable Topics This chapter covers the following topics Note The IP Phone User Interface UI procedures in the remainder of this Guide use the keys on the 55i 57i and or 57i CT when configuring Administrator Options For information on using the 53i keys to configure the Admi...

Page 126: ...he IP Phones Global SIP Settings page 4 45 Basic SIP Settings page 4 46 Advanced SIP Settings optional page 4 58 Real time Transport Protocol RTP Settings page 4 64 Autodial Settings page 4 74 Configuration Server Protocol page 4 79 Configuring the Configuration Server Protocol page 4 79 Topic Page ...

Page 127: ...er an administrator password To configure the phone using the Aastra Web UI you must enter an administrator username and password References For configuring the IP phone at the Asterisk IP PBX see Appendix C Configuring the IP Phone at the Asterisk IP PBX For sample configuration files see Appendix D Sample Configuration Files These sample files include basic parameters required to register the IP...

Page 128: ...ne Gateway Primary DNS Secondary DNS LAN Port PC Port Basic Network Settings DHCP The IP phone is capable of querying a DHCP server allowing a network administrator a centralized and automated method of configuring various network parameters for the phone If DHCP is enabled the IP phone requests the following network information Subnet Mask Gateway i e router Domain Name Server DNS Broadcast Addre...

Page 129: ...s part of the DHCP Offer message that the DHCP server generates to tell the phone which configuration server it should use to download new firmware and configuration files For DHCP to automatically populate the IP address or domain name for the servers your DHCP server must support Option 66 Option 66 is responsible for forwarding the server s IP address or domain name to the phone automatically I...

Page 130: ... DHCP using the configuration files the IP phone UI or the Aastra Web UI FTP ftp user password ftpserver option tftp server name ftp 192 168 1 45 option tftp server name ftp ftpsvr example com for anonymous user option tftp server name ftp userID password ftpsvr example com TFTP tftp tftpserver option tftp server name 192 168 1 45 option tftp server name tftpsvr example com option tftp server name...

Page 131: ...e IP Phones IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select option DHCP 6 Press Change to set Use DHCP to Yes enable or No disable 7 Press Done to save the changes ...

Page 132: ... If you disable DHCP on your phone you need to configure the following network settings manually IP Address Subnet Mask Gateway Primary DNS Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enable the DHCP field by checking the check box Disable this field by unchecking the box 3 Click to save your settings ...

Page 133: ...ocol on page 4 79 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Network Settings on page A 6 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select IP Address and enter the...

Page 134: ... Settings Network Basic Network Settings 2 Enter an IP address of the phone in the IP Address field 3 Enter a subnet mask in the Subnet Mask field 4 Enter a gateway address in the Gateway field 5 Enter a Primary DNS in the Primary DNS field and or a secondary DNS in the Secondary DNS field 6 Click to save your settings The IP phone is manually configured ...

Page 135: ... common transmission parameters In the auto negotiation process the connected devices share their speed and duplex capabilities and connect at the highest common denominator HCD Auto negotiation can be used by devices that are capable of different transmission rates such as 10Mbit sec and 100Mbit sec different duplex modes half duplex and full duplex and or different standards at the same speed Yo...

Page 136: ...ata in both directions On the IP phones you can set the full duplex transmission to transmit in 10Mbps or in 100Mbps Configuring the LAN Port and PC Port You can configure the Ethernet port transmission method to use on the IP phones using the configuration files the IP Phone UI or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A t...

Page 137: ...bps HalfDuplex 100Mbps Default is AutoNegotiation 8 Select PC Port Link 9 Select a negotiation method to use on port 1and press Done Valid values are AutoNegotiation FullDuplex 10Mbps FullDuplex 100Mbps HalfDuplex 10Mbps HalfDuplex 100Mbps Default is AutoNegotiation 10 Press Done 3 times to finish configuring the configuration server protocol for the IP phone Note The session prompts you to restar...

Page 138: ... Phones Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 In the LAN Port field select a negotiation method to use on port 0 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Half Duplex 10Mbps Half Duplex 100Mbps Default is Auto Negotiation ...

Page 139: ...ol SIP Features Configuring the IP Phones 3 In the PC Port field select a negotiation method to use on port 1 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Half Duplex 10Mbps Half Duplex 100Mbps Default is Auto Negotiation 4 Click to save your settings Aastra Web UI Step Action ...

Page 140: ... and Play UPnP using the Aastra Web UI or the configuration files Network Address Translation NAT The protocols used by all IP phones do not interoperate completely with Network Address Translation NAT For the IP Phones specific configuration parameters allow the phone to operate while connected to a network device that enforces NAT The following is a sample network using a NAT proxy and relevant ...

Page 141: ...Other proxy registrars The phone at IP address 10 10 10 30 is configured to register with the proxy at 63 251 195 30 Because this proxy registrar is not a Nortel proxy and has no SBC or ALG functionality the configuration must additionally include the sip nat ip and sip nat port settings that contain the public ip address of the NAT router and the port used for call signaling messages This informa...

Page 142: ...ll protects the network by translating port numbers within packets between the public and private networks When using NAT and an RTP packet arrives at the public side of the firewall it is expected to have the NAT RTP port within the packet If the packet contains the proper port number the firewall changes the NAT RTP port number in the packet to the RTP port number that the phone recognizes and t...

Page 143: ...to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select NAT Settings 6 Select Nortel NAT 7 Press Change to set either Enabled or Disabled 8 Press Done 3 times to finish Note The session prompts you to restart the IP phone to apply the configuration settings 9 Select Restart ...

Page 144: ...ep Action 1 Click on Advanced Settings Network Advanced Network Settings 2 Select Yes enable or No disable in the Nortel NAT Traversal Enabled field to enable or disable NAT for a Nortel network 3 Enter a time in seconds in the Nortel NAT timer field Valid values are 0 to 2147483647 Default is 60 4 Click to save your settings ...

Page 145: ...Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select Static NAT 6 Select NAT IP 7 Enter a public IP address of your NAT device in dotted decimal format 8 Press Done to save the setting 9 Select NAT SIP Port Default is 51620 10 Enter the public SIP sig...

Page 146: ...e NAT IP field The value must be entered in dotted decimal format For example 0 0 0 0 The NAT IP is the public IP address of your NAT device 3 Enter a NAT port in the NAT SIP Port field Default is 51620 The NAT SIP Port is the public SIP signalling port number of your NAT device 4 Enter a NAT port in the NAT RTP Port field Default is 51720 The NAT RTP Port is the RTP Port number of your NAT device...

Page 147: ...eam encryption algorithm which is considered an adequate degree of encryption for commercial exchange TLS is a protocol that ensures privacy between communicating applications and their users on the Internet When a server and client communicate TLS ensures that no third party may eavesdrop or tamper with any message TLS is the successor to SSL When an HTTPS client opens and closes its TCP socket t...

Page 148: ...a Web UI you can configure the following regarding HTTPS Specify HTTPS security client method to use TSLv1 or SSLv3 Enable or disable HTTP to HTTPS server redirect function HTTPS server blocking of XML HTTP POSTS to the phone Configuring HTTPS Client and Server Settings Use the following procedures to configure the HTTPS client and server for the IP phones Note To enable or disable the IP phones t...

Page 149: ...ect Client Method 8 Press Change to select a client method to use for HTTPS Valid values are SSL 3 0 default TLS 1 0 9 Press Done to save the changes Configure HTTPS Server 10 Select HTTPS Server 11 Select HTTP HTTPS 12 Press Change to select Yes or No Default is No Enabling this feature redirects the HTTP protocol to HTTPS 13 Press Done to save the changes 14 Select XML HTTP POSTs 15 Press Change...

Page 150: ...S Client Method field Valid values are SSL 3 0 default TSL 1 0 3 Enable HTTP to HTTPS redirect by checking the HTTPS Server Redirect HTTP to HTTPS field check box Disable this field by unchecking the check box Default is disabled 4 Enable the blocking of XML HTTP POSTs by the HTTPS server by checking the HTTPS Server Block XML HTTP POSTs field check box Disable this field by unchecking the check b...

Page 151: ...d on the network port mappings are set up between the phone and the Internet Gateway Device IGD The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports The UPnP manager performs its functions when you set the phone to remote mode When you switch the phone back to local mode the UPnP manager removes any open port mapp...

Page 152: ...UPnP is rebooted it will still have the previously set port mappings on the gateway The sip nat rtp port parameter specifies the RTP port range on the gateway A User or Administrator can specify UPnP on specific lines using the configuration files using the upnp mapping lines parameter or the Aastra Web UI at the path Basic Settings Preferences UPnP Mapping Lines Reference For more information abo...

Page 153: ... Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select NAT Settings 6 Select UPnP 7 Press Change to select Yes or No Default is No This field enables or disables the use of UPnP on the IP Phone 8 Press Done 3 times to save the changes Note The session prompts you to restart the IP phone to apply the configuration ...

Page 154: ...Phones Aastra Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings 2 The UPnP field is disabled by default To enable UPnP place a check in the Enabled box Uncheck the box to disable this field This field enables and disable UPnP on the IP phone 3 Click to save your settings ...

Page 155: ...e UI or the Aastra Web UI The following sections describe the VLAN features you can configure on the IP phones Type of Service ToS Quality of Service QoS and DiffServ QoS ToS is an octet as a field in the standard IP header It is used to classify the traffic of the different QoSs QoS provides service differentiation between IP packets in the network This service differentiation is noticeable durin...

Page 156: ... 1 In order for the software to successfully maintain connectivity with a network using VLAN functionality the IP phone reboots if you modify the tagging enabled VLAN Enable in the Web UI vlan id or vlan id port 1 parameters 2 When the LAN Port vlan id and the PC Port vlan id port 1 parameters have the same value VLAN functionality is compatible with earlier IP phone software releases If you set t...

Page 157: ...stead of a single priority for all packets An administrator can also configure VLAN priority for non IP packets using the priority non ip parameter Since the default DSCP settings for SIP RTP and RTCP are 24 32 and 32 respectively this results in corresponding default VLAN priorities of 3 for SIP 4 for RTP and 4 for RTCP based on the settings in the table DSCP Range VLAN Priority on page 4 33 You ...

Page 158: ... DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 24 32 and 32 respectively Use the following procedures to change these settings if required Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Type of Service ToS DSCP Settings on page A 30 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 S...

Page 159: ... is 46 or Enter a value for Type of Service RTCP Default is 46 Valid values are 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the table DSCP Range VLAN Priority on page 4 33 For more information see the section Configuring VLAN optional on page 4 37 8 Press Done 3 times to save the...

Page 160: ...field SIP or RTP or RTCP 3 Enter a value from 0 to 63 Default values are as follows SIP 26 RTP 46 RTCP 46 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the table DSCP Range VLAN Priority on page 4 37 For more information see the section Configuring VLAN optional on page 4 37 4 Click to sav...

Page 161: ...endix A the section Virtual Local Area Network VLAN Settings on page A 26 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select VLAN Settings To globally enable disable VLAN and set priority for non IP packets 6 Select VLAN Enable 7 Pr...

Page 162: ...ne 3 times to return to the VLAN Settings menu To set VLAN ID and priority for PC Port Port 1 20 Select PC Port VLAN 21 Select PC Port VLAN ID 22 Enter a value from 1 to 4095 to specify the VLAN ID for the PC Port Default is 1 Note If you set the PC Port VLAN ID Port 1 to 4095 all untagged packets are sent to this port The following is an example of configuring the phone on a VLAN where all untagg...

Page 163: ...ng the IP Phones 23 Press Done to save the change 24 Select PC Port Priority 25 Select a PC Port VLAN priority value from 0 to 7 for the PC Port Default is 0 26 Press Done 4 times to save the changes Note The session prompts you to restart the IP phone to apply the configuration settings 27 Select Restart IP Phone UI Step Action ...

Page 164: ...eck box Disable this field by unchecking the check box 3 With VLAN enabled select the priority 0 to 7 for non IP packets in the Priority Non IP Packet field To set VLAN ID and priority for the LAN Port Port 0 4 Enter a VLAN ID value from 1 to 4094 in the VLAN ID field Default is 1 5 Choose a VLAN Protocol SIP Priority RTP Priority and or RTCP Priority and select a priority for the associated Proto...

Page 165: ...gged packets are sent to this PC Port The following is an example of configuring the phone on a VLAN where all untagged packets are sent to the passthrough port Example You enable tagging as normal enter a value for the LAN Port VLAN ID and then set the PC Port VLAN ID to 4095 The following example sets the phone to be on VLAN 3 but the PC Port VLAN ID is configured as untagged 7 Select a VLAN pri...

Page 166: ... the NTP servers using the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Note The IP phones support NTP version 1 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Time Server Settings on page A 31 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Prefe...

Page 167: ...figure the NTP Servers using the Aastra Web UI 8 Enter the IP Address in dotted decimal or qualified domain name for the Time Server 9 Press Done to save the change Aastra Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings 2 Enable the NTP Time Servers field by checking the check box Disable this field by unchecking the box Default is disabled IP Phone UI Step Action...

Page 168: ...ne Administrator Guide Configuring the IP Phones 3 Enter an IP address or qualified domain name in the Time Server 1 Time Server 2 and or Time Server 3 field s to specify the location of the NTP time server 4 Click to save your changes Aastra Web UI Step Action ...

Page 169: ...for network and user account You configure and modify these parameters and associated values using the configuration files the IP phone UI or the Aastra Web UI The Aastra Web UI and configuration file methods configure global and per line SIP settings on the IP phone The IP phone UI configures global SIP settings only On the IP Phones you can configure Basic and Advanced SIP Settings The Basic SIP...

Page 170: ...reen Name 2 Phone Number Caller ID Authentication Name Password BLA Number Line Mode sip screen name sip screen name 2 sip user name sip display name sip auth name sip password sip bla number sip mode sip vmail SIP Global Network Parameters Proxy Server Proxy Port N A N A N A N A Registrar Server Registrar Port N A N A N A N A Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound ...

Page 171: ...me sip lineN screen name 2 sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail SIP Per Line Network Parameters Proxy Server Proxy Port N A N A N A N A Registrar Server Registrar Port N A N A N A N A Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound Proxy Server Outbound Proxy Port Registrar Serve...

Page 172: ... 10 30 11 154 sip proxy port 5060 sip registrar ip 10 44 122 37 sip registrar port 4020 sip line3 proxy ip siparator vonage com sip line3 proxy port 0 Line3 specifies per line values for proxy IP address and proxy port so the phone uses those parameter values for SIP calls made on that line However because those parameters are part of the SIP network block the phone does not apply any of the globa...

Page 173: ...e primary fails Outgoing calls and the previously mentioned subscriptions behave the same as registrations where the primary proxy is tried before the backup You can configure the backup SIP proxy on a global or per line basis via the configuration files or the Aastra Web UI SIP Server SRV Lookup The SIP SRV Lookup feature allows you to configure the IP phone to perform a DNS server lookup on a SI...

Page 174: ... Network Settings optional You can configure SIP settings using the configuration files the IP Phone UI or the Aastra Web UI Note To configure the SIP settings per line use the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section SIP Basic Global Settings on page A 41 or SIP Basic Per Line Settings on...

Page 175: ... Select Registrar IP Port 10 Enter an IP address or fully qualified host name in the Registrar Server field Default is 0 0 0 0 A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No S...

Page 176: ...d 19 Press Done to save the changes 20 Select Screen Name and enter the name to display on the idle screen 21 Press Done to save the changes 22 Select Authentication Name to enter the authorization name used in the username field of the Authorization header field of the SIP REGISTER request 23 Press Done to save the changes 24 Select Password to enter the password used to register the IP phone wit...

Page 177: ...0 00 Release 2 1 Rev 04 4 53 Configuring Network and Session Initiation Protocol SIP Features Configuring the IP Phones Aastra Web UI Step Action 1 For global configuration click on Advanced Settings Global SIP Basic SIP Settings ...

Page 178: ...ne Administrator Guide Configuring the IP Phones Or for per line configuration click on Advanced Settings Line N 1 9 To configure SIP authentication settings 2 In the Screen Name field enter the screen name that displays on the idle screen Aastra Web UI Step Action ...

Page 179: ...isplay 4 In the Phone Number field enter the phone number of the IP phone 5 In the Caller ID field enter the phone number of the IP phone 6 In the Authentication Name field enter the name used in the username field of the Authorization header of the SIP REGISTER request 7 In the Password field enter the password used to register the IP phone with the SIP proxy Note The IP phones accept numeric pas...

Page 180: ...Outbound Proxy Port field enter the port on the IP phone that allows SIP messages to be sent to the outbound proxy server 16 In the Registrar Server field enter an IP address or fully qualified host name for the SIP registrar server A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP address i...

Page 181: ...nd Session Initiation Protocol SIP Features Configuring the IP Phones 21 To enter a value in the Conference Server URI field see Chapter 5 the section Centralized Conferencing for Sylantro and Broadsoft Servers on page 5 220 22 Click to save your changes Aastra Web UI Step Action ...

Page 182: ... Timer T2 Timer Transaction Timer Transport Protocol Registration Failed Retry Timer Registration Timeout Retry Timer Registration Renewal Timer BLF Subscription Period see Chapter 5 ACD Subscription Period see Chapter 5 Blacklist Duration see Chapter 6 Whitelist Proxy see Chapter 6 sip explicit mwi subscription sip explicit mwi subscription period missed call summary subscription see Chapter 6 gl...

Page 183: ...ription of each of the above parameters For more information about Blacklist Duration and Whitelist Proxy see Chapter 6 Configuring Advanced Operational Features Configuring Advanced SIP Settings Use the following procedures to configure the advanced SIP settings on the IP phone Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Advanced S...

Page 184: ... 2 1 Rev 04 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Step Action For Global configuration click on Advanced Settings Global SIP Advanced SIP Settings 1 Or for per line configuration click on Advanced Settings Line N 1 9 ...

Page 185: ... global or per line basis 5 If you enable the Missed Call Summary Subscription field then in the Missed Call Summary Subscription Period field enter the amount of time in seconds that the phone uses the Missed Calls Summary Subscription feature Default is 86400 For more information about this feature see Chapter 6 Configuring Advanced Operational Features Note The Missed Call Summary Subscription ...

Page 186: ... Retry Timer field enter the amount of time in seconds that the phone waits until it re attempts to register after a REGISTER message times out Valid values are 30 to 214748364 Default is 120 13 In the Registration Renewal Timer field enter the length of time in seconds prior to expiration that the phone renews registrations For example if the value is set to 20 then 20 seconds before the registra...

Page 187: ...of the IP phone Note The value of 0 disables the blacklist feature For information about setting the Blacklist Duration see Chapter 6 the section Blacklist Duration Broadsoft Servers on page 6 17 17 Enable the Whitelist Proxy field by checking the check box Disable this field by unchecking the check box Default is disabled When this feature is enabled an IP phone accepts call requests from a trust...

Page 188: ...Protocol SIP and H 323 both use RTP and RTCP for the media stream with User Datagram Protocol UDP as the transport layer encapsulation protocol You can set the following parameters for RTP on the IP Phones Note If RFC2833 relay of DTMF tones is configured it is sent on the same port as the RTP voice packets Aastra Web UI Parameters Configuration File Parameters RTP Port sip rtp port Basic Codecs G...

Page 189: ...5000 and RTCP on port 5001 Additional calls would then use ports 5002 5003 etc You can configure the RTP port on a global basis only using the configuration files the IP Phone UI or the Aastra Web UI Basic Codecs G 711 u Law G 711 a Law G 729 CODEC is an acronym for COmpress DECompress It consists of a set of instructions that together implement one or more algorithms In the case of IP telephony t...

Page 190: ...t enter the payload value payload the packetization time in milliseconds ptime and enable or disable silence suppression silsupp Payload is the codec type to be used This represents the data format carried within the RTP packets to the end user at the destination You can enter payload values for G 711 a law G 711 u law and G 729a Ptime packetization time is a measurement of the duration of PCM dat...

Page 191: ...ad 0 ptime 10 silsupp off The valid values for creating a Codec preference list are as follows Customized Codec Settings You can specify a customized Codec preference list on a global basis using the configuration files or the Aastra Web UI Out of Band DTMF The IP phones support out of band Dual Tone Multifrequency DTMF mode according to RFC2833 In the Aastra Web UI you can enable or disable this ...

Page 192: ...rk As administrator you specify the global SRTP setting for all lines on the IP phone You can choose among three levels of SRTP encryption as follows SRTP Disabled default IP phone generates and receives nonsecured RTP calls If the IP phone gets called from SRTP enabled phone it ignores SRTP tries to answer the call using RTP If the receiving phone has SRTP only enabled the call fails however if i...

Page 193: ...es or the Aastra Web UI Silence Suppression In IP telephony silence on a line lack of voice uses up bandwidth when sending voice over a packet switched system Silence suppression is encoding that starts and stops the times of silence in order to eliminate that wasted bandwidth Silence suppression is enabled by default on the IP phones The phone negotiates whether or not to use silence suppression ...

Page 194: ...n files see Appendix A the section RTP Codec DTMF Global Settings on page A 77 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select SIP Settings 5 Select RTP Port Base to change the RTP port base setting Default is 3000 6 Press Done 2 times to save the change ...

Page 195: ...41 001160 00 Release 2 1 Rev 04 4 71 Configuring Network and Session Initiation Protocol SIP Features Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings Global Settings ...

Page 196: ...and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port 3 Enable the Basic Codecs G 711 u Law G 711 a Law G 729 field by checking the check box Disable this field by unchecking the box Default is disabled Enabling this parameter allows the IP phone to use the basic Codecs when sending r...

Page 197: ...Both Default is RTP Note You can configure the DTMF Method on a global or per line basis 7 Select the type of RTP encryption to use from the RTP Encryption list box Valid values are SRTP Disabled SRTP Preferred or SRTP Only Default is SRTP Disabled Note You can configure RTP Encryption on a global or per line basis 8 The Silence Suppression field is enabled by default Disable this field by uncheck...

Page 198: ...me allotted then the IP phone begins to dial the number By default the Autodial feature functions as a hotline If you want Autodial to function as a warmline you can use the Autodial time out parameter to specify the length of time in seconds the IP phone waits before dialing a preconfigured number As administrator you configure Autodial globally or on a per line basis for an IP phone The line set...

Page 199: ...onfiguration Files You use the following parameters to configure Autodial using the configuration files Global Configuration sip autodial number sip autodial timeout Per Line Configuration sip lineN autodial number sip lineN autodial timeout Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Autodial Settings on page A 81 ...

Page 200: ...default your IP phone uses the global settings you specify for Autodial for all lines on your IP phone However you can also configure Autodial on a per line basis Aastra Web UI Global Configuration 1 Click on Advanced Settings Global SIP Autodial Settings 2 In the Autodial Number field specify the SIP number that the IP phone dials whenever the IP phone is off hook An empty blank value disables au...

Page 201: ...llows If you want the IP phone to autodial the number immediately hotline whenever the IP phone is off hook accept the default value of 0 If you want to specify a length of time for the IP phone to wait before dialing the number enter the length of time in seconds For example 30 Valid values are 0 to 120 4 Click to save your changes Per Line Configuration 1 Click on Advanced Settings Line 1 9 Auto...

Page 202: ...als whenever the IP phone is off hook as follows If set to 1 then the global autodial settings for this IP phone to this line If set to empty blank then disable Autodial on this line If set to a valid SIP number dial the SIP number specified for this line For example 8500 4 In the Autodial Timeout field specify a value in seconds for the timer for this line as follows If you want the IP phone to a...

Page 203: ... the Configuration Server Protocol Use the following procedure to configure the configuration server protocol Note For DHCP to automatically populate the IP address or domain name for the TFTP FTP HTTP or HTTPS server your DHCP server must support download protocol according to RFC2131 and RFC1541 for Option 66 For more information see this chapter the section DHCP on page 4 4 Configuration Files ...

Page 204: ...fault is Use TFTP The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server 7 Press Done to save the changes 8 From the Configuration Server menu select from the following This selection is dependent on the Download Protocol you selected in step 6 TFTP Settings FTP Settings HTTP Settings HTTPS Settings IP Phone UI Step Action ...

Page 205: ...e alternate TFTP server From the TFTP Settings menu select Select TFTP Press Change to select the Primary or Alternate TFTP server to use for the phone Press Done to save the change FTP Settings Select FTP Server Enter the IP address of the FTP server Press Done Optional You can enter a username and password for accessing the FTP server if required Select FTP Username Enter a username for accessin...

Page 206: ...rt IP Phone UI Step Action HTTPS Settings Select HTTP Client Select Download Server Enter the IP address of the HTTPS server Press Done Select Download Path Enter the HTTPS path name If the IP phone s configuration files and firmware files are located in a sub directory beneath the server s HTTPS root directory the relative path to that sub directory should be entered in this field Press Done Sele...

Page 207: ...rver Protocol 41 001160 00 Release 2 1 Rev 04 4 83 Configuring Network and Session Initiation Protocol SIP Features Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings Configuration Server ...

Page 208: ... Alternate TFTP is enabled you must also enter an IP address or qualified domain name for the alternate server in the Alternate TFTP field FTP Enter an IP address in the FTP Server field Optional You can enter a username and password for accessing the FTP server if required Enter a username for a user that will access the FTP server in the FTP User Name field Enter a password for a user that allow...

Page 209: ...onfiguring Network and Session Initiation Protocol SIP Features Configuring the IP Phones 3 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 4 Select Operation Reset and click Aastra Web UI Step Action ...

Page 210: ...Configuration Server Protocol 4 86 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Configuring the IP Phones ...

Page 211: ...edures for configuring your phone to use these features Topics This chapter covers the following topics Topic Page Operational Features page 5 4 User Passwords page 5 4 Administrator Passwords page 5 8 Locking Unlocking the Phone page 5 9 Defining an Emergency Dial Plan page 5 15 Time and Date page 5 17 Language page 5 21 Locking IP Phone Keys page 5 28 Local Dial Plan page 5 30 Park Calls Pick Up...

Page 212: ...l Interception page 5 81 Softkeys Programmable Keys Feature Keys Expansion Module Keys page 5 93 Speeddial Prefixes page 5 113 Busy Lamp Field BLF page 5 114 BLF Subscription Period page 5 120 Automatic Call Distribution ACD for Sylantro Servers page 5 122 ACD Subscription Period page 5 133 Directed Call Pickup Group Call Pickup for Sylantro Servers page 5 135 Do Not Disturb DND page 5 142 Bridged...

Page 213: ...eatures Operational IP Phone Features XML Customized Services page 5 196 Audio Transmit and Receive Gain Adjustments page 5 218 Centralized Conferencing for Sylantro and Broadsoft Servers page 5 220 Customizing the Display Columns on the 560M Expansion Module page 5 224 Topic Page ...

Page 214: ...on files the IP phone UI or the Aastra Web UI Use the following procedures to change the user password Configuring a User Password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Passw...

Page 215: ...e enter the new user password 8 Press Enter A message Password Changed displays on the screen Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter the new user password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default ...

Page 216: ...either the user or an administrator can reset it so a new password can be entered The reset user password feature resets the password to the factory default which is blank no password You can reset a user password using the Aastra Web UI only at the path Operation Phone Lock Use the following procedure to reset a user password Aastra Web UI 1 Click on Operation Phone Lock ...

Page 217: ...Current Password field leave this blank 4 In the New Password field enter a new password for the user Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead 5 In the Password Confirm field re enter the new user password 6 Click to save the new user password and perform the next procedure Aastra Web U...

Page 218: ...alse Options key not password protected or 1 true Options key password protected If this parameter is set to 1 a user has to enter a password at the IP phone UI If the password is entered correctly the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens If the user fails to enter the correct password in three attempts access ...

Page 219: ...b UI You can use any of the following methods to lock unlock a phone Using the IP Phone UI via the Phone Lock option in the Options Menu Using the Aastra Web UI via the path Operation Phone Lock Using the configuration files to configure a key as phonelock and then pressing the key to lock unlock the phone Using the Aastra Web UI to configure a key as Phone Lock and then pressing the key to lock u...

Page 220: ...unlock an IP phone and prevent it from being used or configured IP Phone UI Step Action Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press Lock to lock the phone Unlock the phone 1 Press on the phone to enter the Options List The prompt To unlock the phone Password 2 Enter the user or administrator password and press Enter T...

Page 221: ...to lock unlock an IP phone and prevent it from being used or configured Aastra Web UI 1 Click on Operation Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message ...

Page 222: ...n the configuration files you assign the function of the key as phonelock Use the following procedure to configure a key as a lock unlock key using the configuration files Reference To use the lock unlock softkey or programmable key see Using the Configured Lock Unlock Key on the IP Phone on page 5 14 Configuration Files To configure a softkey programmable key as a lock unlock key using the config...

Page 223: ... a lock unlock key In the Aastra Web UI you assign the function of the as Phone Lock Use the following procedure to configure a key as a lock unlock key using the Aastra Web UI Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 57i Key Scree...

Page 224: ... options 4 Click to save your changes IP Phone UI Step Action Lock the phone 1 Press the LOCK softkey The phone locks The LED for the softkey AND the Message Waiting Lamp illuminate steady ON An Unlock label appears next to the softkey you just pressed Unlock the phone 1 Press the UNLOCK softkey A password prompt displays 2 Enter the user or administrator password and press ENTER The phone unlocks...

Page 225: ... phone for contacting emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services The following table describes the default emergency numbers on the IP phones You can set the emergency dial plan via the configuration files or the Aastra Web UI Note Contact you...

Page 226: ...ation Files For specific parameters you can set in the configuration files see Appendix A the section Emergency Dial Plan Settings on page A 11 Aastra Web UI 1 Click on Operation Phone Lock 2 In the Emergency Dial Plan field enter the 3 digit number used in your local area to contact emer gency services For multiple numbers enter a between each emergency number For example 911 110 Default for this...

Page 227: ... change became affective starting in 2007 The US has made a change to its daylight savings time observance starting in 2007 The Energy Policy Act of 2005 mandates that DST will now begin at 2 00 A M on the second Sunday in March and revert to Standard time on the first Sunday in November The changes to daylight savings time applies to the U S and Canada but may impact other countries outside North...

Page 228: ...Step Action 1 Press on the phone to enter the Options List Set Time and Time Format 2 Select Time and Date 3 Select Set Time 4 Using the keys on the keypad enter a time to set on the IP phone 5 Press Done to save the time you entered 6 Select Time Format Valid values are 12hr and 24hr Note The default Time Format is 12hr 7 Press Change to toggle between 24hr and 12hr format 8 Press Done to save th...

Page 229: ...t Time Zone 16 For 53i Press to display a list of Time Zone options 17 Select a Time Zone from the list of options For valid values see Appendix A the section Time and Date Settings on page A 33 Note The default Time Zone is US Eastern 18 Press Done to save the Time Zone you selected Set Daylight Savings Time 19 Select Daylight Savings 20 Select a Daylight Savings time from the list of options Val...

Page 230: ...our phone Valid values are 12h 12 hour format default 24h 24 hour format Note The time displays on the phone s idle screen in the format you select for this field 3 In the Date Format field select the date format you want to use on your phone Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY MMM DD Note The date displays on the phone s idle screen in th...

Page 231: ...cks from the configuration server to the local mac cfg configuration file You can use the configuration files or the Aastra Web UI to perform the download Each language pack consists of the IP Phone UI and Aastra Web UI translated in a specific language Loading Language Packs via the Configuration File mac cfg Using the configuration files you specify a language pack to load in the following forma...

Page 232: ... 4 lang_es_mx txt The above entries in the mac cfg file tells the phone which language packs to load When the language pack s have loaded you must then use the configuration files IP Phone UI to specify which language to display on the IP phone You must use the Aastra Web UI to specify the language to use in the Web UI For more information about specifying the language to use see the section Speci...

Page 233: ...ing the Aastra Web UI you can specify a language pack to load using the parameters at Basic Settings Preferences Language Settings You use the following fields in the Aastra Web UI to specify which language packs to load Once the language pack is loaded to the phone it is available for selection from either the configuration files the IP Phone UI or the Aastra Web UI ...

Page 234: ...ou can use the Aastra Web UI to specify the files for the Aastra Web UI Use the following procedures to specify the language to use on the IP phone Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Language Settings on page A 109 and Language Pack Settings on page A 110 Notes 1 If you specify the language to use on the phone via the confi...

Page 235: ...lian Notes 1 Valid values for the 57i CT are English French and Spanish only 2 All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed For more information about loading language packs see Loading Language Packs on page 5 21 4 Press Done to save the...

Page 236: ...nguage 4 fields to display the Aastra Web UI in French Spanish German and Italian lang_fr ca txt lang_es txt lang_de txt lang_it txt Note You must have the language pack s already loaded to your phone in order to use them For more information about loading language packs see Loading Language Packs on page 5 21 For more information about language codes and country codes see Appendix A the section L...

Page 237: ...nglish default French Canadian Spanish Mexican German Italian Notes 1 Valid values for the 57i CT are English French and Spanish only 2 All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed 7 Click to save your changes The Aastra Web UI displays a...

Page 238: ...ed out disabled and cannot be changed Locking is dynamic for XML pushes You use the following locking parameters in the configuration files to lock the softkeys and programmable keys on the 53i 55i 57i and 57i CT The locking parameters impact existing softkey and programmable key parameters as shown in the table below Locking Parameter Impacted Parameters Phone Model Affected softkeyN locked softk...

Page 239: ...phone Reference For more information about locking unlocking the phones using the Phone UI and Aastra Web UI see your applicable phone specific User Guide Note The 53i IP phone prevents users from setting a speed dial key via the Phone UI on a key that has been locked Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Locking Softkeys and ...

Page 240: ...r Most PBXs support variable length dial plans that use 3 to 11 digits Dial plans must comply with the telephone networks to which they connect Only totally private voice networks that are not linked to the PSTN or to other PBXs can use any dial plan The IP phones have local dial plan capacity You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files The IP phone SIP...

Page 241: ...on to the outgoing number When a match is found the prepended digits are added to the beginning of the dial string and the call is dialed You can enable this feature by adding a prepend digit s to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Settings Preferences General For example if you add a prepend map of 2 9 XXXXXXXXX 91 the IP phone...

Page 242: ...or timeout such as the pound symbol the phone waits 4 or 5 seconds after you pick up the handset or after you finish dialing the numbers on the keypad before making the call You can enable or disable the dial plan terminator using Aastra Web UI or the configuration files Digit Timeout The IP phone allows you to configure a Digit Timeout feature on the IP phone The Digit Timeout is the time in seco...

Page 243: ... Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section SIP Local Dial Plan Settings on page A 39 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Local Dial Plan field enter a valid local dial plan up to 127 alphanumeric characters for the IP phone Default is X XX Enter prepended digits as required 3 Enable the Send Dial Pl...

Page 244: ... 04 IP Phone Administrator Guide Operational IP Phone Features 4 In the Digit Timeout in seconds field enter a timeout value This is the length of time in seconds he phone waits before dialing Default is 4 seconds 5 Click to save your changes Aastra Web UI ...

Page 245: ...es the park and pickup static configuration on the IP phones Reference For information on configuring the park and pickup programmable configuration using a key see Park Pick Up Key on page 5 153 Park Pickup Static Configuration 55i 57i 57i CT only Using the static method of configuring park and pickup configures these features on a global basis for all IP phones connected in the network You can u...

Page 246: ... UI After pressing the Park softkey to park the call the default label of Pickup displays on the first screen of the phone UI The values you enter for the Park Pickup feature are dependant on your type of server The following table provides the values you enter for the sprecode and pickupsprecode parameters configuration files or Park Call and Pickup Parked Call fields Aastra Web UI Park Pickup Ca...

Page 247: ... only Use the following procedures to configure the Park Pickup call feature using the static configuration method Note Aastra recommends you configure either the static or the programmable configuration but not both Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Park and Pickup Global Settings 57i 57i CT only on page A 132 ...

Page 248: ...a server value in the Park Call field to which incoming live calls will be parked Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 36 3 Enter a server value in the Pickup Parked Call field Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 36 4 Click to save your changes ...

Page 249: ...ys each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dialed much faster DTMF playback suppression is disabled by default Suppressing DTMF playback can be configured using the Aastra Web UI and the configuration files Configuring Suppression...

Page 250: ...ings Preferences General 2 Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone and apply the changes ...

Page 251: ...enerates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or from a softkey or programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Di...

Page 252: ...ttings Preferences General 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone and apply the changes ...

Page 253: ...ne It will then forward the call according to the rule configured The phone can only transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 57i CT bases and the handset is currently on a call all additional incoming calls are rejected on the handset intercom calls are treated as regular incoming calls and are rejected pre diali...

Page 254: ...at incoming call The tone is also audible to the caller to indicate to that caller you are currently on another call A User or Administrator can configure this feature An Administrator can configure this feature using the configuration files or the Aastra Web UI Configuring Call Waiting Call Waiting Tone Use the following procedures to configure the Call Waiting Call Waiting Tone features on the I...

Page 255: ...fault To disable this field uncheck the box This feature allows you to enable or disable the call waiting feature on the IP phone 3 The Play Call Waiting Tone field is enabled by default To disable this field uncheck the box This feature allows you to enable or disable the call waiting tone on the IP phone Note The Call Waiting Tone feature works only if the Call Waiting tone field is enabled 4 Cl...

Page 256: ...essage waiting on the IP phone You can configure this feature using the configuration files and the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones Configuration Files For specific parameters you can set in the configuration files for enabling disabling stuttered dial tone see Appendix A the section Stuttered Dial Tone Se...

Page 257: ...04 5 47 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck the box 3 Click to save your changes ...

Page 258: ...cation This beep can be turned ON or OFF using the Aastra Web UI the configuration files or in an XML script Reference For more information about enabling disabling the XML Beep Support in an XML script see XML Customized Services on page 5 196 Configuring XML Beep Support Use the following procedures to enable disable XML Beep Support Configuration Files For specific parameters you can set in the...

Page 259: ...v 04 5 49 Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 The XML Beep Support field is enabled by default To disable this field uncheck the box 3 Click to save your changes ...

Page 260: ...is 5 seconds for each message to display before scrolling to the next message You can configure this option via the configuration files or the Aastra Web UI Reference For more information about configuring the status scroll delay for XML status messages see XML Customized Services on page 5 196 Configuring Status Scroll Delay Use the following procedures to configure Status Scroll Delay Configurat...

Page 261: ...ures Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Status Scroll Delay seconds field enter a value in seconds that each XML status message displays on the phone Default is 5 seconds Valid values are 1 to 25 3 Click to save your changes ...

Page 262: ...he incoming call on another line via the Ignore and Answer softkeys that display If you choose to answer the incoming call you can answer the call finish the call and then hang up You can still go back to the original outgoing call and finish dialing out Configuring Incoming Call Interrupts Dialing Use the following procedures to configure how the IP phone handles incoming calls that interrupt out...

Page 263: ...onal Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialing field by checking the check box 3 Click to save your changes ...

Page 264: ... this parameter and the phone receives another call when an active call is already present the phone displays softkey 1 as answer and softkey 2 as ignore You can press the required softkey as applicable For the 53i If you enable this parameter and the phone receives another call when an active call is already present the ignore option only displays in the LCD window The phone ignores the incoming ...

Page 265: ...onal Features Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialing field by checking the check box 3 Click to save your changes ...

Page 266: ...the network port mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports You can enable the UPnP mappings to specific lines on your phone You set this configuration using the Aastra Web UI at Basic Settings Preferences UPnP Mapp...

Page 267: ...ttings Preferences General 2 The UPnP Mapping Lines field is set to 0 by default If required change the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to 3 Click to save your changes ...

Page 268: ...on line 3 If you configure the MWI LED for all lines the LED illuminates if a voice mail is pending on any line on the phone lines 1 through 9 A User can configure the MWI using the Aastra Web UI only An Administrator can configure the MWI on single or all lines using the configuration files or the Aastra Web UI Configuring Message Waiting Indicator MWI Use the following procedures to configure MW...

Page 269: ...s Preferences General 2 In the Message Waiting Indicator Line field select a single line from 1 to 9 or select All for all lines If you select a single line the MWI illuminates when a voice mail message is pending on that line If you select all lines the MWI illuminates when a voice mail message is pending on any line from 1 to 9 3 Click to save your changes ...

Page 270: ...preparation for placing the intercom call For example an outgoing intercom call can use the configuration of line 1 but places the actual intercom call using line 9 Only an Administrator can configure outgoing intercom calls A phone side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed while a server side intercom call means the SIP s...

Page 271: ... the IP phone allows you to enable or disable automatic answering for an Intercom call If Auto Answer is enabled the phone automatically answers an incoming intercom call If Play Warning Tone is also enabled the phone plays a tone to alert the user before answering the intercom call If Auto Answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Delay ...

Page 272: ...n active call the phone treats an incoming intercom call like a normal call and plays the call warning tone You can set this parameter using the configuration files or the Aastra Web UI For incoming intercom calls an administrator or user can configure the following parameters Configuring Intercom Calls Settings You can configure the Intercom feature using the configuration files or the Aastra Web...

Page 273: ...age A 121 For specific parameters you can set in the configuration files for incoming Intercom see Appendix A the section Incoming Intercom Settings on page A 123 Aastra Web UI Outgoing intercom settings 55i 57i and 57i CT only 1 Click on Basic Settings Preferences Outgoing Intercom Settings 2 Select an Intercom type for outgoing Intercom calls from the Type list box Valid values are Phone Side Se...

Page 274: ... from this list box The call itself is made using the first available line at the time of the call 5 Click to save your changes Incoming intercom settings 1 Click on Basic Settings Preferences Incoming Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note ...

Page 275: ...ck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck the box 5 The Allow Barge In field is enabled by default If an active line on the phone receives an incoming intercom call the active call is put on hold and the phone automatically answers the incoming inte...

Page 276: ...eter are 0 enabled and 1 disabled If this parameter is set to 1 the key is not active and is ignored if pressed by the user For redial disabled the value of 1 does not save the dialed number to the Redial List If this parameter is set to 0 the key is active and can be pressed by the user This feature is configurable via the configuration files only Notes 1 On the 55i and 57i the Xfer and Conf keys...

Page 277: ...ity You can configure this feature using the configuration files or the Aastra Web UI Use the following procedures to set the Redial and Conf keys as speeddial keys Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Mapping Key Parameters on page A 133 Note If you configure the Redial and Conference keys for speeddialing on the 57i CT Base...

Page 278: ...UI 1 Click on Basic Settings Preferences 2 In the Key Mapping section enter a number in the Map Redial Key To field that the IP phone will use to speeddial when the Redial key is pressed 3 Enter a number in the Map Conf Key To field that the IP phone will use to speeddial when the Conf Key is pressed 4 Click to save your changes ...

Page 279: ...allows a user to quickly redial the last number that was dialed out from the phone You can Press the REDIAL key twice to redial the last number dialed Press the REDIAL key once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen The last number redial feature for the Redial key is static and is not configurable Note You can use the Redial ke...

Page 280: ...nes You can enable disable these ring tones on a global basis or on a per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tone Settings Table Configuration Method Valid Values Default Value Configuration Files Global 0 Tone1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Silent Per Line 1 global 0 Tone1 1 Tone 2 2 Tone 3 3 Tone 4 4 ...

Page 281: ...onfiguring Operational Features Operational IP Phone Features Configuration Method Valid Values Default Value Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Line Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Tone 1 Per Line Global ...

Page 282: ...onfigure on the IP phones are US Default also used in Canada Australia Europe generic tones France Germany Italy Mexico United Kingdom UK When you configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern You configure ring tones and tone sets using the...

Page 283: ...l Settings on page A 94 or Ring Tone Per Line Settings on page A 97 IP Phone UI Step Action For global configuration only 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Tones 4 Select Set Ring Tone 5 Select the type of ring tone Tone 1 through Tone 5 or Silent 6 Press Done to save the change 7 Select Tone Set 8 Select the country for which you want to apply the tone s...

Page 284: ...e Set field Valid values are Australia Europe France Germany Italy Mexico UK and US Default is US 3 Select a value from the Global Ring Tone field Note See the Ring Tone Settings Table on page 5 70 for valid values For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tone Settings Table on pa...

Page 285: ...rmware inspects the INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore tone If there is no keyword parameter in the Alert Info header or the INVITE message contains no Alert Info header then the IP phone firmware uses the Bellcore standard ring tone Asterisk Broad...

Page 286: ...ferent frequencies and cadences Ring cadence is the ringing pattern heard by the called party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or Broadworks server the IP phone uses the following Bellcore specified tones by default Ring Tone Pattern Asterisk Broadworks Servers Sylantro Server Ring Tone Keywords alert acd auto call distribution al...

Page 287: ...alert external alert group alert internal alert priority Normal ringing default Bellcore dr2 Bellcore dr3 Bellcore dr4 Bellcore dr5 Silent Bellcore Tone Pattern ID Pattern Cadence Minimum Duration ms Nominal Duration ms Maximum Duration ms Standard 1 Ringing Silent 2s On 4s Off 1800 3600 2000 4000 2200 4400 Bellcore dr2 2 Ringing Silent Ringing Silent Long Long Long 630 315 630 3475 800 400 800 40...

Page 288: ...servers call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files See the table Ring Tone Pattern Sylantro Servers on page 77 Note If the Do Not Disturb DND or the Call Forward CFWD feature is enabled on the server side and the user is still waiting for a call the Bellcore dr5 is a ring splash tone that reminds the user that these are enab...

Page 289: ...y alerting on the IP phones Configuration Files For specific parameters you can set in the configuration files for priority alerting see Appendix A the section Priority Alert Settings on page A 103 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disable this field by unchecking the b...

Page 290: ...tor Guide Operational IP Phone Features For Sylantro Servers 3 Select a ring tone pattern for each of the following fields Group Internal External Emergency Priority auto call distribution community 1 community 2 community 3 community 4 4 Click to save your changes Aastra Web UI ...

Page 291: ...e information about BLF see Busy Lamp Field BLF on page 114 Using XML a user can intercept a call by selecting an extension from a list and then pressing a Pickup softkey programmable key To use the Directed call pickup feature from an XML application you must list all ringing extensions using the AastraIPPhoneTextMenu XML object in an XML script This allows the user to select the ringing extensio...

Page 292: ...or the directed call pickup prefix When the phone performs the Directed Call Pickup after pressing a BLF or BLF List softkey the phone prepends the 98 value to the designated extension of the BLF or BLF List softkey when dialing out How this feature works when Directed Call Pickup is enabled with BLF or BLF List 1 Phone A monitors Phone B via BLF List 2 Phone C calls Phone B Phone B rings 3 If you...

Page 293: ...if the server provides applicable information If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration 2 You can define only one prefix at a time for the entire BLF List 3 The phone that picks up displays the prefix code the extension number for example 9812...

Page 294: ... the configuration files see Appendix A the section Directed Call Pickup BLF or XML Call Interception Settings on page A 128 Aastra Web UI 1 Click on Basic Settings Preferences Directed Call Pickup Settings 2 Enable the Directed Call Pickup field by checking the check box Disable this field by unchecking the box Default is disabled 3 optional Enter a prefix in the Directed Call Pickup Prefix field...

Page 295: ... disabled The IP phone plays a short ring splash when there is an incoming call on the BLF monitored extension If the Play a Ring Splash parameter is enabled and the host tone is idle the tone plays a ring splash 5 Click to save your changes Note You must enable Directed Call Pickup before performing these procedures See Enabling Disabling Directed Call Pickup on page 5 84 Configuration Files To s...

Page 296: ...ected Call Pickup field by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when dialed from the BLF or BLF List softkey 4 Enable the Play a Ring Splash field by checking the check box The IP phone plays a short ring splash when there is an incoming call on the BLF mo...

Page 297: ...y configuration screen displays The 57i Key Screen is shown as an example 6 Select a softkey or programmable key to configure 7 In the Type field select BLF Asterisk BLF List BroadSoft BroadWorks 8 For the 55i 57i and 57i CT softkeys In the Label field enter the name of the person who s extension you are monitoring if Type is BLF Note If BLF List type is selected no label value is required The Bro...

Page 298: ... select a line number that is actively registered to the appropriate SIP proxy you are using 12 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my57i blf list as broadworks com Note The value of the BLF List URI parameter must match the list name configured Otherwise no values display on the 57i ...

Page 299: ...the XML softkey or programmable key is pressed This XML application must be entered as a URI in the Value field of the XML key For information about creating an XML script see Appendix G the section Text Menu Object Menu Screens on page G 6 2 You must enable Directed Call Pickup before performing these procedures See Enabling Disabling Directed Call Pickup on page 5 84 Configuration Files To set X...

Page 300: ...l Pickup field by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when dialed from the BLF or BLF List softkey 4 Enable the Play a Ring Splash field by checking the check box The IP phone plays a short call waiting tone when there is an incoming call on the BLF monit...

Page 301: ...rammable Keys or Click on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 6 Select a softkey or programmable key to configure 7 In the Type field select XML 8 For the 55i 57i and 57i CT softkeys In the Label field enter the name of the person who s extension you are monitoring Aastra Web UI ...

Page 302: ...o the LCD For example http 65 205 71 13 xml startup key php user SIPREMOTENUMBER Note For more information about creating an XML script to use with Directed Call Pickup see Appendix G the section Text Menu Object Menu Screens on page G 6 10 Select the line state idle connected incoming outgoing busy that you want to apply to the XML softkey or programmable key 11 Click to save your changes Aastra ...

Page 303: ...e softkeys The following table provides the number of softkeys you can configure and the number of lines available for each type of phone The 536M expansion module consists of 36 softkeys You can have up to 3 expansion modules on an IP phone totaling 108 softkeys Valid for 55i 57i and 57i CT phones The 560M expansion module consists of 60 softkeys You can have up to 3 expansion modules on an IP ph...

Page 304: ...s busy because the line is in use or the line is set as Do Not Disturb The following table identifies the applicable default states for each type of softkey you can configure on the IP phone Softkey Type Default States None All states disabled Line idle connected incoming outgoing busy Do Not Disturb DND idle connected incoming outgoing busy Speeddial idle connected incoming outgoing busy Busy Lam...

Page 305: ...the following example the softkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Last Call Return lcr idle connected incoming outgoing busy Directory idle connected incoming outgoing busy Callers List idle connected incoming outgoing busy Intercom idle connected incoming outgoing busy Services idle con...

Page 306: ...he IP Phone UI Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files Note The empty key type allows a softkey to be removed quickly by deleting the softkey information from the configuration file Softkey Idle Connected Notes softkey1 Key 1 Key 2 Line displays for softkey1 Key 1 in connected state is the Drop key Idle and connected display as applicable ...

Page 307: ... attached expansion module keys on the 53i 55i 57i and 57i CT to perform specific functions using the configuration files or the Aastra Web UI The following table identifies the available functions of the softkeys programmable keys and expansion module keys on the IP phones Available functions may vary on each model phone The following Key Functions Table lists the available functions for the keys...

Page 308: ... the phone waits for you to enter the remaining numbers to dial out For more information about speeddial prefixes see Speeddial Prefixes on page 5 113 You can also create speeddial keys using the IP Phone keypad For more information about speeddial keys see your Model specific User Guide for more information Busy Lamp Field BLF blf BLF Indicates the key is configured for Busy Lamp Field BLF use A ...

Page 309: ...irected Call Pickup For Sylantro Servers Indicates the key is configured for either Directed Call Pickup or Group Call Pickup The DCP GCP feature allows you to intercept or pickup a call on a monitored extension s For more information about DCP GCP see the section Directed Call Pickup Group Call Pickup for Sylantro Servers on page 5 135 Do Not Disturb DND dnd Do Not Disturb Indicates key is config...

Page 310: ...activates a service provided by the server The value you enter for this field is dependent on the services provided by the server For more information about the Flash key see your Model specific User Guide Park Not applicable on Expansion Modules park Park Indicates the key is set to be used as a park key to park an incoming call For more information on park see the section Park Pick Up Key on pag...

Page 311: ...er Intercom features see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 60 Conference Not applicable on Expansion Modules conf Conference Indicates the key is configured as a conference key for local conferencing For Sylantro and Broadsoft Servers An Administrator can also enable centralized conferencing on the IP Phones For more information about using the Conference key see y...

Page 312: ... see your Model specific User s Guide Phone Lock Not applicable to the 57i CT cordless handset phone lock Phone Lock Indicates the key is configured as a phone lock key allowing you to press this key to lock unlock the phone For more information about the lock unlock key see Locking IP Phone Keys on page 5 28 Empty Not applicable to the 53i empty Empty Indicates the key is configured to force a bl...

Page 313: ...figuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone Configuration Files For specific parameters you can set in the configuration files see Appendix A the sections Softkey Programmable Key Feature Key Expansion Module Key Parameters on page A 136 ...

Page 314: ...ding on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a key to configure For Softkeys and Expansion Module Keys 3 In the Type field select the type of softkey you want to configure Reference For available type values on each IP phone model see Appendix A the section Softkey Programmable Key Feature Key Expansion Module Key Parameters on p...

Page 315: ...onal state click the Idle Connected Incoming or Outgoing fields to check or uncheck the box Note Operational states are not applicable to expansion modules 8 Click to save your changes For programmable keys 9 In the Hard Key field select the programmable key type you want to configure Reference For available type values on each IP phone model see Appendix A the section Softkey Programmable Key Fea...

Page 316: ...he handset Handset Key Key Function Description 1 Line 1 Line 1 key Selects line one 2 Line 2 Line 2 key Selects line two 3 Line 3 Line 3 key Selects line three 4 Line 4 Line 4 key Selects line four 5 Icom Icom key Enter handset list to select handset to call 6 Dir Directory key Activate directory feature 7 Callers Callers key Activate callers feature 8 Xfer Transfer key Activate transfer feature ...

Page 317: ...k Then press the y key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the feature key the handset is restricted to intercom calls only If all 12 programmable functions have been programmed to None the user is presented with a List empty message when the feature key...

Page 318: ...ion None none None Indicates the key is disabled This option is available from Web UI only Line Lines 1 through 9 are available for selection line Line Indicates the key is configured for line use Icom icom Icom Indicates the key is set to be used as the Intercom key For more information about the Icom key see your Aastra IP Phone 57i CT User s Guide For information about other Intercom features s...

Page 319: ...ckUp Indicates the key is set to be used as a pickup key to pick up a parked call For more information on pickup see the section Park Pick Up Key on page 5 153 Conference conf Conf Indicates the key is configured as a conference key for local conferencing For Sylantro and Broadsoft Servers An Administrator can also enable centralized conferencing on the IP Phones For more information about using t...

Page 320: ...allows a number in the Directory List to be sent to the handsets A 57i CT accepts a maximum of 50 entries with the public attribute For more information about the public private keys see your Aastra IP Phone 57i CT User s Guide Flash flash Flash Indicates the key is set to generate a flash event when it is pressed or when a feature key is pressed on the 57i CT cordless handset The IP phone generat...

Page 321: ...P phone using the configuration files or the Aastra Web UI Use the following procedure to program the feature keys on your 57i CT Base Station and all paired handsets Use the following procedures to configure the IP phone handset feature keys Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Handset Feature Key Settings for the 57i CT on ...

Page 322: ...Select the handset key you want to program 3 Select the function for that handset key from the Key Function field 4 Click to save the function you selected to the handset key The key programming information is sent to the 57i Base Station and to all the cordless handsets associated with that Base Station Any key programmed to None does not appear in the handset s list ...

Page 323: ...t 555 2345 on line 1 A new feature for the speeddial option allows you to configure a preset string of numbers followed by a This feature allows the phone to speeddial a prefix number and then pause to let you enter the remaining phone number You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in the configuration files softk...

Page 324: ... and busy BLF Setting For use with Asterisk On the 55i 57i and 57i CT the busy and idle indicators show on the IP phone screen display next to the softkey or programmable key configured for BLF functionality When the monitored user is idle an icon with the handset on hook shows next to the BLF softkey or programmable key When the monitored user is on an active call a small telephone icon is shown ...

Page 325: ...ser is on an active call then a small telephone icon is shown with the handset off hook On the 53i phone the LED lights next to each BLF programmable key illuminate steady to indicate the monitored line is off hook or unregistered The LED goes off when the is idle When the monitored extension is ringing the LED flashes The Broadworks BLF feature is not the same as the Broadworks Shared Call Appear...

Page 326: ... for each subscriber if it is not defined already For example 9995551212 Subscribecontext sip BroadSoft BLF Configuration You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher through the BroadWorks Web Portal Each user must have the Busy Lamp Field service enabled for their user The user must add each desired extension to the Monitored Users List on the Busy Lamp Field service p...

Page 327: ...ational IP Phone Features Configuring BLFs Use the following procedures to configure BLF and BLF List on the IP phone Configuration Files To set BLF or BLF List in the configuration files see Appendix A the section Softkey Programmable Key Feature Key Expansion Module Key Parameters on page A 136 ...

Page 328: ...ion Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a softkey programmable or expansion module key to configure 3 In the Type field select BLF Asterisk BLF List BroadSoft BroadWorks ...

Page 329: ...key For example for BLF the value is the extension you want to monitor For BLF List the value is an identifier for the list of numbers you are monitoring 6 Click to save your changes 7 In the Line field select a line number that is actively registered to the appropriate SIP proxy you are using 8 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp ...

Page 330: ...s 120 seconds 2 minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured BLF feature to become active more quickly after a software firmware upgrade or after a reboot of the IP phone If you enter a value lower than 120 for this parameter the default value 3600 will be used by the IP phone You can configure this feature using the configuration files...

Page 331: ...Configuring Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the BLF Subscription Period field 3 Click to save your changes ...

Page 332: ... When the IP phone user is ready to receive calls from the server the user logs into a queue Depending on the server configuration the IP phone is either in an unavailable or available state If the phone is set to available then the server begins to distribute calls to this phone immediately If the phone is set to unavailable then server waits until the IP phone user manually changes the phone sta...

Page 333: ...acd auto available timer Configuring an Automatic Call Distribution ACD Key You can configure an ACD key on softkeys programmable keys and extension module keys The following table illustrates examples of configuring an ACD key on the phone Use the following procedures to configure an ACD key n the IP phone Softkey Examples Top Softkey Examples Programmable Key Examples Extension Module Examples s...

Page 334: ...Phone Administrator Guide Operational IP Phone Features Configuring the ACD Auto Available Timer Configuration Files To configure the ACD Auto Available Timer using the configuration files see Appendix A the section ACD Auto Available Timer Settings on page A 131 ...

Page 335: ... the 55i IP phone as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 In the Type field select Auto Call Distribution 3 In the Label field specify a name for this ACD softkey The Label helps id...

Page 336: ...eb UI Use the following procedure to configure an ACD auto available timer using the Aastra Web UI 4 In the Line field select the line which the IP phone uses to subscribe to the queue For example Line 1 5 Click to save your changes Aastra Web UI 1 Click on Basic Settings Preferences Auto Call Distribution Settings 2 In the Auto Available check box click Enabled Aastra Web UI ...

Page 337: ...l Features Operational IP Phone Features 3 In the Auto Available Timer field specify the length of time in seconds before the IP phone state is automatically reset to available Valid values are 0 to 120 seconds Default is 60 For example 60 4 Click to save your changes Aastra Web UI ...

Page 338: ...P phone user to log into the Customer Support phone queue The administrator assigns the label Support to the softkey so it is easily recognizable to the IP phone user When the IP phone user wants to subscribe to the Customer Support queue the user presses the Support key and can log in Once logged in to the queue you can make himself available or unavailable to take calls by pressing the Available...

Page 339: ... are available to take calls The icon changes again when you are busy with an active call The table below describes the meaning of the LED and each icon as they may appear on your IP phone Phone Model Status Logged In and Available Status Unavailable Logged Out 53i Solid Red LED Blinking red LED No LED 55i 57i 57i CT Solid Red LED icon Blinking Red LED Blinking icon No LED icon ...

Page 340: ...hone Note Check with your administrator to verify the label assigned to the ACD softkey on your IP phone The login screen see below appears In this example the ACD softkey accesses the Customer Support phone queue and is labelled Support 2 To log into the phone queue use your IP phone keypad to enter the following information User ID The phone number you use to access the queue Password The passwo...

Page 341: ... to start receiving calls To temporarily stop receiving calls you can switch the IP phone status to unavailable While you are on a call or miss a call that has been distributed to your IP phone your IP phone status automatically switches to unavailable Your IP phone remains in the unavailable state until one of the following things occur You use the IP Phone UI to manually switch the IP phone stat...

Page 342: ...hen the server will begin to distribute phone calls from this queue to your IP phone If your IP phone status remains unavailable after you log in then you must manually change the state to available in order to start receiving calls To temporarily stop receiving calls you can switch the IP phone status to unavailable While you are on a call or miss a call that has been distributed to your IP phone...

Page 343: ...his 120 seconds 2 minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured ACD feature to become active more quickly after a software firmware upgrade or after a reboot of the IP phone If you enter a value lower than 120 for this parameter the default value 3600 will be used by the IP phone You can configure this feature using the configuration fil...

Page 344: ...4 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the ACD Subscription Period field 3 Click to save your changes ...

Page 345: ...tored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP softkey you specify the ring group that you want to monitor for incoming calls For example suppose an Operator configures a GCP softkey to monitor incoming calls for a specific ring group extensions...

Page 346: ...onfiguring DCP GCP Using the Configuration Files for Sylantro Servers Use the following procedures to configure DCP GCP using the configuration files Configuration Files To set DCP GCP in the configuration files see Appendix A the section Softkey Programmable Key Feature Key Expansion Module Key Parameters on page A 136 ...

Page 347: ...his procedure uses the 57i IP Phone as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a key for which to configure Directed Call Pickup 3 In the Type field select Directed Call Pickup ...

Page 348: ...60 00 Release 2 1 Rev 04 IP Phone Administrator Guide Operational IP Phone Features 5 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 6 Click to save your changes Aastra Web UI ...

Page 349: ...g the Aastra Web UI Note A ring group must be configured on the Sylantro Server in order for a GCP softkey to function Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a key for which to configure ...

Page 350: ...irst configure the DCP or GCP key You must identify the extension s or phone number s you want to monitor when configuring the key IP Phone UI Step Action Using Directed Call Pickup DCP 1 When the monitored extension receives a call press the DCP softkey to pick up the call 2 If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls 3 Se...

Page 351: ... extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls 3 Select a call from this list using the UP and DOWN arrow keys Press the Pickup softkey to answer the call you selected IP Phone UI Step Action DCPonline Pickup Cancel 1 2201 Select an extension Press the Pickup softkey to answer the call ...

Page 352: ...nd OFF If the phone shares a line with other phones only the phone that has DND configured is affected The second line on the screen of the IP phone shows when DND is configured When a call comes in on the line the caller hears a busy signal or recorded message depending on the server configuration Configuring DND Use the following procedures to configure DND on the IP phone Configuration Files Fo...

Page 353: ...or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 57i Key Screen is shown as an example 2 Select a hard key to configure 3 In the Type field select do not disturb Note You do not need to set the Value for DND DND is applied to the hard key only 4 Click to save your changes ...

Page 354: ...iate an outgoing call on the BLA DA All phones reflect the usage of the BLA DA If the call is put on hold any one from the group can pick up the held call As a multiple BLA group On one single phone multiple BLA DA can be associated with different line appearances Every BLA DA is independent from each other and follows the same rules as a single BLA group As multiple instances of a BLA DA A x line...

Page 355: ... on a global or per line basis using the configuration files or the Aastra Web UI Global BLA You configure BLA on a global basis in the configuration files using the following parameters sip mode sip user name sip bla number You configure BLA on a global basis in the Aastra Web UI using the following fields at Advanced Settings Global SIP Basic SIP Settings Line Mode Phone Number BLA Number IP Pho...

Page 356: ...ru Line 9 Line Mode Phone Number BLA Number Sylantro servers and ININ servers require specific configuration methods for per line configurations For Sylantro Server When configuring the BLA feature on a per line basis for a Sylantro server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group For examp...

Page 357: ...1 sip line1 bla number 1010 for phone 2 with appearance of phone 3 sip line1 mode 3 sip line1 user name 10102 sip line1 bla number 1010 for phone 3 sip line1 mode 3 sip line1 user name 1010 sip line1 bla number 1010 Use the following procedures to configure BLA on the IP phone Configuring Global BLA Configuring Per Line BLA Note The original phone number which has the bridged line appearance on ot...

Page 358: ...es 5 148 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 For global configuration of BLA Click on Advanced Settings Global SIP Basic SIP Authentication Settings ...

Page 359: ...de field select the BLA option 2 In the Phone Number field enter the phone number of the IP phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared across all IP phones For per line configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared on a specific line 4 Click to save your changes Aas...

Page 360: ...with the group For example if line 1 is configured for BLA and you pick up a call on line 1 you must press the Hold button to share the call with the BLA group If you pick up a call on line 1 configured for BLA and another call comes in on line 2 you can pick up line 2 without putting line 1 on hold The line 1 call will be on hold automatically however it is on hold locally only The line 1 call ca...

Page 361: ...hone has the primary appearance as a BLA then there is no need for third party registration When configuring the BLA feature on a per line basis for third party registration and subscription the third party name must be configured using the sip lineN bla number parameter For third party registration to work effectively one of the lines should register as generic with its own username For example B...

Page 362: ...atures Alice phone number sip line2 bla number 4085582868 sip line2 display name Alice sip line2 screen name Alice Alice s configuration is as follows line 1 sip line1 auth name 4085582868 sip line1 password sip line1 mode 3 sip line1 user name 4085582868 sip line1 display name Alice sip line1 screen name Alice ...

Page 363: ...hone For information about configuring the park and pickup static configuration method see Park Calls Pick Up Parked Calls on page 5 35 Park Pickup Programmable Configuration using a key The programmable method of configuration creates park and pickup keys softkeys programmable keys extension module keys that you can configure on the IP phones For the 55i 57i and 57i CT you can set a key as Park o...

Page 364: ...sing Ï displays the default labels of Park and Pickup On 53i When a call comes in and you pickup the handset you can press the applicable Park programmable key to park the call After the call is parked you can press the Pickup programmable key followed by the applicable value to pickup the call You can configure a Park and Pickup key configuration using the configuration files or the Aastra Web UI...

Page 365: ...k softkeyN label parkCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states idle outgoing Sylantro softkeyN type park softkeyN label parkCall softkeyN value sylantro 98 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value sy...

Page 366: ...sylantro 98 prgkeyN line 1 prgkeyN type pickup prgkeyN value sylantro 99 prgkeyN line 1 BroadWorks prgkeyN type park prgkeyN value broadworks 68 prgkeyN line 1 prgkeyN type pickup prgkeyN value broadworks 88 prgkeyN line 1 ININ PBX prgkeyN type park prgkeyN value inin callpark prgkeyN line 1 prgkeyN type pickup prgkeyN value inin pickup prgkeyN line 1 Note The 53i does not allow for the configurat...

Page 367: ...base unit the 57i handset uses the first programmable configuration For example if line 1 and line 6 are configured for park the 57i CT handset uses the configuration set for line 1 to park a call On the 53i you configure a Park and or Pickup key at Operation Programmable Keys and then enter the appropriate value and line Park Pickup Call Server Configuration Values Leave value fields blank to dis...

Page 368: ... In the Value field enter the appropriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 157 6 In the Line field select a line for which to apply the Park configuration 7 The park softkey has a default state of Connected Leave this state enabled or to disable uncheck the check box 8 Pick a softke...

Page 369: ...the Line field select a line for which to apply the Pickup configuration 13 The pickup softkey has a default state of Idle and Outgoing Leave these states enabled or to disable uncheck the check boxes 14 Click to save your changes For the 57i CT Handset 1 Click on Operation Handset Keys 2 Pick a handset key to configure for parking a call 3 In the Key Function field select Park 4 Pick another hand...

Page 370: ... values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 157 5 For the 53i In the Line field select a line for which to apply the Park configuration 6 Pick a hard key to configure for Picking up a call 7 In the Hard Key field select Pickup 8 In the Value field enter the appropriate value based on the server in your network Note For values to enter in this...

Page 371: ...ng Operational Features Operational IP Phone Features 10 Click to save your changes You must restart your IP phone for the changes to take affect 11 Click on Operation Reset 12 In the Restart Phone field click to restart the IP phone and apply the changes Aastra Web UI ...

Page 372: ...a hang up occurs The parked call party will get music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park softkey again to retry step 2 Picking up a Parked Call 4 Pick up the handset on the phone For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the y key to complete parking For BroadW...

Page 373: ... 04 5 163 Configuring Operational Features Operational IP Phone Features 5 Enter the extension number where the call was parked 6 Press the Pickup softkey If the call pick up is successful you are connected with the parked call IP Phone UI Step Action ...

Page 374: ...ey and a call comes into your phone after you are finished with the call and hangup you can press the key configured for lcr and the phone dials the last call you received When you configure an lcr softkey the label LCR displays next to that softkey on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring Last Cal...

Page 375: ...ation Softkeys and XML 2 Pick a softkey to configure for Last Call Return 3 In the Type field select lcr 4 In the Line field select a line for which to apply the last call return configuration 5 The lcr softkey has a default state of Idle Connected Incoming Outgoing Leave these states enabled or to disable uncheck the check boxes as required 6 Click to save your changes ...

Page 376: ... 04 IP Phone Administrator Guide Operational IP Phone Features For the 57i CT Handset 1 Click on Operation Handset Keys 2 Pick a handset key to configure for Last Call Return 3 In the Key Function field select lcr 4 Click to save your changes Aastra Web UI ...

Page 377: ...hone Features For the 53i 1 Click on Operation Programmable Keys 53i Screen 2 Pick a hard key from keys 3 through 6 to configure for Last Call Return 3 In the Type field select lcr 4 For the 53i In the Line field select a line for which to apply the lcr configuration 5 Click to save your changes Aastra Web UI ...

Page 378: ...gure call forwarding on all phones global settings or on specific lines local settings of a single phone For call forwarding you can set the following Call forward mode Destination number Number of rings before forwarding the call from 1 to 9 rings The following are the call forward modes you can set Call Forward Mode Description Off Disables call forward All Phone forwards all incoming calls imme...

Page 379: ...alid values for this parameter are 0 disabled and 1 enabled If this parameter is set to 0 a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the Call Forward options If this parameter is set to 1 all Call Forward options are removed from the Aastra Web UI and the IP Phone UI preventing the ability to configure Call Forwarding Use the following pr...

Page 380: ...override the settings for global call forwarding You can set global and per line settings on the 55i 57i and 57i CT Configuring Call Forwarding Use the following procedure to configure phone wide call forwarding IP Phone UI Step Action For global configuration of call forwarding 1 Press on the phone to enter the Options List 2 Select Call Forward 3 For 53i In the Cfwd Number field enter the destin...

Page 381: ...e Mode field enter the mode that you want to set on your phones Valid modes are Off All Busy No Answer Busy No Answer 5 In the No Rings field enter the number of rings you want the phone to ring before the call is forwarded Valid values are 1 to 9 Note No Rings field applies to No Answer and Busy No Answer modes only 6 For 53i Press Set to save the changes For 55i 57i 57i CT Press Done to save the...

Page 382: ...bal configuration of call forwarding 2 In the Mode field select the mode you want to set on your phone Valid modes are Off All Busy No Answer Busy No Answer Note To disable call forwarding in the Aastra Web UI set the mode to OFF and remove the phone number in the Number field 3 In the Number field enter the destination number for which you want your calls to be call forwarded ...

Page 383: ...lect the mode you want to set on your phone Valid modes are Off All Busy No Answer Busy No Answer Global Notes 1 To disable call forwarding in the Aastra Web UI set the mode to OFF and remove the phone number in the Number field 2 To force a line to use the global settings set the Mode field to Global 8 In the Forward Number field enter the destination number for which you want your calls on this ...

Page 384: ...allers List Key on each type of phone model You can enable and disable the Callers List feature using the configuration files When disabled the Callers List does not display on the IP phone UI and the Caller List key is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Ca...

Page 385: ...load the Callers List the phone stores the callerlist csv file to your computer in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Callers List in a spreadsheet application The file displays the name phone number and the line that the call came in on ...

Page 386: ...le the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration Files For specific parameters you can set in the configuration files for enabling disabling the Callers List see Appendix A the section Callers List Settings on page A 86 IP Phone UI Step Action 1 Press the Callers List key on the phone to enter the Callers List ...

Page 387: ...r speeddialing press the 3 Save key and enter the line number at the Save to prompt that is already configured for speeddialing at a programmable key 6 To dial a displayed entry from the Callers List pick up the handset press the d f handsfree key or press a line key 7 To exit the Callers List press the Callers List key again or the Goodbye key IP Phone UI Step Action ...

Page 388: ...ownload the Callers List using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Callers List and click The callerslist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Callers List ...

Page 389: ...pt callers list script Specifying URIs for these parameters cause the creation of an XML custom application instead of the standard function of the Callers List and Services keys An Administrator can configure these parameters using the configuration files only Creating Customizable Callers List and Services Keys Use the following procedure to create customized Callers List and Services keys on th...

Page 390: ...s List The user can access the Callers List and clear the call from the list Once the user accesses the Callers List the number New Calls on the idle screen is cleared Enabling Disabling Missed Calls Indicator You can enable turn on and disable turn off the Missed Calls Indicator on the IP phones using the following parameter in the configuration files missed calls indicator disabled Valid values ...

Page 391: ...e UI Step Action 1 Press the Callers List key on the phone to enter the Callers List 2 Use the r and s to scroll through the line items in the Callers List to find the line items that have the b icon with the receiver ON These are the missed calls to the phone 3 To clear the line item from the Callers List select the line item you want to clear and press the 3 Clear or Delete key depending on your...

Page 392: ...ctly from the directory entry The following illustrating shows the default location of the Directory Key on each type of phone model Directory List Capabilities In the Directory List a user or administrator can store a maximum of 7 numbers associated with a unique name You can apply pre defined labels to the entry which include Office Home Cell and Pager or create your own labels Labels can be up ...

Page 393: ...ctory List using the configuration files When disabled the Directory List does not display on the IP phone UI and the Directory List softkey is ignored when pressed This is an administrator function only If the Directory List is enabled you can view add change and delete entries to from the Directory List using the IP phone UI You can also directly dial a number from the Directory List This is an ...

Page 394: ...onal IP Phone Features You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application This is an administrator and user function The file displays the name phone number s and line number s for each Directory entry ...

Page 395: ...abled and 1 disabled If this parameter is set to 0 the Directory List can be accessed by all users If this parameter is set to 1 the Directory List does not display on the IP phone and the Directory key is disabled On the 53i the Directory option is also removed from the Services menu Use the following procedures to enable disable the Directory List on the IP phones Configuration Files For specifi...

Page 396: ...If a mode attribute public or private is not present the entry is assigned to Private The following directory entries are considered valid our company s directory updated 1 jan 2012 mode private by default joe foo bar 123456789 6 line 1 by default mode private by default snidley whiplash 000111222 the parser ignores the COMMA in the name mode private by default manny jr 093666888 9 the parser igno...

Page 397: ... this list that are not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the server s directory files are removed from the NVRAM Entries made from the IP phone UI are never touched Directory List Limitations The following table indicates the maximum characters for ...

Page 398: ...conds the phone prompts you to press the first letter in the name of the required directory entry The phone finds and displays the first name with this letter 2 Use the r and s to scroll through the line items in the Directory List To dial from an entry in the Directory List 3 At a line item in the Directory List pick up the handset press the d f key or press a line key The phone automatically dia...

Page 399: ...in to delete the entry from the Directory List Note To cancel a delete function press the r or the s scroll keys To delete all entries from the Directory List 7 a At the Directory List header press DELETE or DELETE LIST depending on your phone model The following prompt displays DELETE again to erase all items b Press DELETE again to delete all entries from the Directory List Note To cancel a dele...

Page 400: ...tween making the new entry public or private Note The entry is set to Private by default If the entry is made Public the entry is sent to the handsets A 57i CT accepts a maximum of 50 entries with the public attribute b To edit an entry use the Change softkey A screen displays allowing you to edit the name phone number and line number as well as the public private setting c To dial a displayed ent...

Page 401: ...the following procedure to configure the download Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server Note You must use TFTP to download the Directory List Configuration Files For specific parameters you can set in the configuration files for downloading the Directory List see Appendix A the section ...

Page 402: ...ure the download Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Directory List and click The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List ...

Page 403: ...ls exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Configuring Voicemail 55i 57i and 57i CT only You configure Voicemail in the conf...

Page 404: ... example sip line1 vmail 97 sip line2 vmail 95 Use the following procedure to configure voicemail using the configuration files Note In the above example the user would dial 97 to access the voicemail account for line 1 and 95 to access the voicemail account for line 2 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Voicemail Settings o...

Page 405: ...nu 2 From the Services menu select Voicemail 3 Use the r and s to scroll through the line items in the Voicemail List 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key or press a line softkey to make an outgoing call using the voicemail access phone number associated with the line for which the voicemail account is registered From a selected item in the Voicemail ...

Page 406: ...s keyboard and display These services include things like weather and traffic reports contact information company info stock quotes or custom call scripts The IP phone XML application supports the following proprietary objects that allow for the customization of the IP phone s display XML Object Description AastraIPPhoneTextMenu for Menu screens Creates a numerical list of menu items on the IP pho...

Page 407: ...e for executing XML commands Allows the phone to execute commands i e reset NoOp etc using XML AastraIPPhoneConfiguration for pushing a configuration to the phone Allows the server to push a configuration to the phone See page 201 for more information AastraIPPhoneImageScreen Standard Bitmap Image Creates a display with a single bitmap image according to alignment height and width specifications A...

Page 408: ...ult no Note This value is case sensitive xml status scroll delay config files Status Scroll Delay seconds Web UI Allows you to set the time delay in seconds between the scrolling of each status message on the phone Use with Configuration files See page 201 Aastra Web UI See page 201 1 to 25 Default 5 Timeout Specifies a timeout value for the LCD screen display Use with XML object See Appendix G 0 ...

Page 409: ...tays displayed when other events occur such as pressing buttons on the keypad Use with XML object See Appendix G yes no Default no CancelAction Specifies a URI that the phone executes a GET on when the user presses the default CANCEL key Use with XML object See Appendix G Fully qualified URI For example cancelAction http 10 50 10 117 ft xml Attribute Option Description Usage Valid Values ...

Page 410: ...ves an AastraIPPhoneStatus object If you disable the beep or no AastraIPPhoneStatus object appears in the status message then the default behavior is no beep is heard when the object arrives to the phone The value set in the configuration files and Aastra Web UI override the attribute you specify for the AastraIPPhoneStatus object For example if the AastraIPPhoneStatus object has the attribute of ...

Page 411: ...ovide an XML feature that allows you to make configuration changes to the phone that take affect immediately without having to reboot the phone This feature involves creating XML scripts that push the changed configuration parameter s from the server to the IP phones You can use the AastraIPPhoneConfiguration object in the XML scripts to change configuration parameters or configure new parameters ...

Page 412: ...following parameters for object requests xml application URI xml application title The xml application URI is the application you are loading into the IP phone The xml application title is the name of the XML application that displays on the Services menu in the IP Phone UI as option 4 XML Get Timeout The IP phone has a parameter called xml get timeout that allows you to specify a timeout value in...

Page 413: ... by the IP phone accordingly and displays the information to the screen Example Configuration of XML application The following example shows the parameters you enter in the configuration files to configure an XML application xml application URI http 172 16 96 63 aastra internet php xml application title Aastra Telecom xml application post list 10 50 10 53 dhcp10 53 ana aastra com Configuring for X...

Page 414: ... example XML 5 In the Value field enter the IP address or qualified domain name of the XML application 6 In the XML Application URI field enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone For example you could enter an XML application called http 172 16 96 63 aastra internet php in the applicable field 7 In the XML Application Title field e...

Page 415: ...ss or domain name server is required 9 Click on Advanced Settings Configuration Server 10 In the XML Push Server List Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 8 the illustration shows a host IP address of 10 50 10 53 10 50 10 54 in the applicable field 11 C...

Page 416: ...2 For the 53i select a key from keys 3 through 6 3 In the Hard Key field select XML from the list box 4 In the Value field enter the IP address or qualified domain name of the XML application 5 Click to save your changes The XML application is applied to the IP phone immediately When the XML application is pushed to the phone via an HTTP POST a host IP address or domain name server is required ...

Page 417: ...ush Server List Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 6 the illustration shows a host IP address of 10 50 10 53 10 50 10 54 in the applicable field 8 Click to save your changes Note No posting is performed if a session times out Aastra Web UI ...

Page 418: ...ng procedure to use the XML feature on the IP phone IP Phone UI Step Action For the 55i 57i 57i CT 1 Press the Services key on the phone to display the Services menu 2 Select Custom Features 3 Use the r and s to scroll through the line items in a menu driven and directory Custom Features screen Message services display to the screen after selecting the Custom Features option For user input service...

Page 419: ...cessful registration Incoming call Outgoing call Offhook Onhook IP Phone UI Step Action For the 53i 1 Press the programmable key configured on the phone for XML services A Custom Features screen displays 2 Use the r and s to scroll through the customized features 3 Select a service to display the information for that customized service Message services display to the screen after pressing the prog...

Page 420: ... value of the appropriate variable After all of the variables are bound the phone executes a GET on the URI The Action URI binds all variables and is not dependant on the state of the phone For example if you enter the following string for the action uri outgoing parameter action uri outgoing http 10 50 10 140 outgoing pl number REMOTENUMBER and you dial out the number 5551212 the phone executes a...

Page 421: ... the Aastra Web UI Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI Note If the phone can t find the Action URI you specify it returns a NULL response For example http 10 50 10 140 outgoing pl number Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Ac...

Page 422: ...when a startup event occurs 3 Enter an XML URI for a successful registration in the Successful Registration field For example http 10 50 10 14 registered php auth name SIPAUTHNAME This parameter specifies the URI for which the phone executes a GET on when a successful registration event occurs Note For a successful registration event you can use the following variables in the URI SIPUSERNAME SIPAU...

Page 423: ...t in the Outgoing Call field For example http 10 50 10 140 outgoing php number REMOTENUMBER This parameter specifies the URI for which the phone executes a GET on when an outgoing call event occurs Note For an outgoing call event you can use the following variables in the URI REMOTENUMBER SIPUSERNAME 6 Enter an XML URI for an offhook event in the Offhook field For example http 10 50 10 140 offhook...

Page 424: ...ing variables SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME When the softkey is pressed if the phone finds a URI configured with variables in the form VARIABLENAME they are replaced with the value of the appropriate variable After all of the variables are bound the softkey executes a GET on the URI Example For example if the administrator specifies an XML softkey with the ...

Page 425: ...to configure XML Softkey URIs using the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Softkey Programmable Key Feature Key Expansion Module Key Parameters on page A 136 Aastra Web UI For the 57i 57i CT 1 Click on Operation Softkeys and XML 2 Select a key from keys 1 through 20 ...

Page 426: ...r a label that displays on the IP phone for the XML softkey For example aastra 5 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME 6 Click to save your changes Aastra Web UI ...

Page 427: ... Type field select XML from the list box 4 On the 53i in the Label field enter a label that displays on the IP phone for the XML softkey For example aastra 5 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMB...

Page 428: ...ee tx gain audio mode The default setting for these parameters is 0 zero The following table describes each parameter Note Aastra Telecom recommends you leave the default of 0 zero as the settings for these parameters Parameter Description Headset tx gain The increased db or decreased db amount of signal transmitted from the headset microphone to t he far end party Headset sidetone gain The increa...

Page 429: ... and can be switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received using the headset Calls can be switched between the headset and handset by pressing the d fkey 2 Speaker Headset Incoming calls are sent to the speakerphone By pressing the d fkey y...

Page 430: ...sions 2005 2010 and 2020 Line 2 conference together extensions 2005 2011 and 2021 When an IP phone user is connected to multiple conference calls some outbound proxies have maximum call hold time set from 30 90 seconds After this time the call that is on hold is disconnected Disconnect from an active conference call while allowing the other callers to remain connected Ability to create N way confe...

Page 431: ...er Guide Configuring Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files Global Parameter sip centralized conf Per Line Parameter sip lineN centralized conf Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Centralized Conferencing Setting...

Page 432: ... blank To enable SIP centralized conferencing on the IP phone do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft server By setting this field to conf or Conference you specify conf proxy_server _address proxy_port For example if ...

Page 433: ...nk To enable SIP centralized conferencing on this line do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft server By setting this field to conf or Conference you specify conf proxy_server _address proxy_port To reach the media ser...

Page 434: ...s softkeys in column format The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3 List 5 and List 6 List 1 List 2 BLF 200 Home speeddial Lock Unlock Softkeys Function Keys Press for page 1 Press for page 2 Press for...

Page 435: ...stomize the headings on each 560M Expansion Module screen using the configuration files You use the following parameters to customize the column headings Expansion Module 1 3 pages expmod1page1left expmod1page1right expmod1page2left expmod1page2right expmod1page3left expmod1page3right Expansion Module 2 3 pages expmod2page1left expmod2page1right expmod2page2left expmod2page2right expmod2page3left ...

Page 436: ...expmod3page1right expmod3page2left expmod3page2right expmod3page3left expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings expmod1page1left Personnel Ext expmod1page1right Operations Ext expmod1page2left Marketing Ext expmod1page2right Logistics Ext expmod1page3left Engineering Ext expmod1page3right Shipping Ext ...

Page 437: ... the following illustrations Cuztomizing the 560M Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Customizing 560M Expansion Module Column Display on page A 166 Page 1 Screen Personnel Ext Operations Ext Marketing Ext Logistics Ext Engineering Ext Shipping Ext Page 2 Screen Page 3 Screen ...

Page 438: ......

Page 439: ...features and provides procedures for configuring each feature Topics This chapter covers the following topics Topic Page Advanced Operational Features page 6 3 MAC Address Line Number in REGISTER Messages page 6 5 SIP Message Sequence for Blind Transfer page 6 7 Update Caller ID During a Call page 6 8 Boot Sequence Recovery Mode page 6 9 Auto discovery Using mDNS page 6 10 Single Call Restriction ...

Page 440: ...Guide Advanced Operational Features Whitelist Proxy page 6 19 Transport Layer Security TLS page 6 21 Symmetric UDP Signaling page 6 27 Removing UserAgent and Server SIP Headers page 6 28 Multi Stage Digit Collection Billing Codes Support for Sylantro Servers page 6 29 Topic Page ...

Page 441: ...able or disable Web recovery mode and set the maximum boot count on the IP phone Auto discovery Using mDNS The IP phones automatically perform an auto discovery of all servers on a network using mDNS When the IP phone discovers a TFTP server it is automatically configured by that TFTP server Single Call Restriction 57i CT only Allows you to enable or disable a single call restriction between the 5...

Page 442: ...subsequent calls use the same authenticated connection This significantly reduces the delay time when placing a call Symmetric UDP Signaling Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages Removing UserAgent and Server SIP Headers Allows you to enable or disable the addition of the User Agent and Server SIP headers in the SIP stack Multi Stage Digit Collection B...

Page 443: ...ss Aastra Line line number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the sending of MAC address and line number to the call server sip send mac sip send line These parameters are disabled by default The parameters are configurable via the configuration files or the Aastr...

Page 444: ...etting 2 Enable the Send MAC Address in REGISTER Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disable this field by unchecking the box 4 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 5 Select Operation Reset and...

Page 445: ...ansferee to complete the transfer In the 1 4 and later releases the CANCEL is now sent before the REFER message The following parameter allows the system administrator to force the phone to use the Blind Transfer method available in software versions prior to 1 4 sip cancel after blind transfer This parameter is configurable via the configuration files only Configuring SIP Message Sequence for Bli...

Page 446: ...a re INVITE message The phone displays the updated name and number information contained within the Contact header The following parameter allows the system administrator to enable or disable this feature sip update callerid This parameter is configurable via the configuration files only Configuring Update Caller ID During a Call Configuration Files For the specific parameter you can set in the co...

Page 447: ...and 1 true Default is 0 false A boot counter increments after each faulty boot When the counter reaches a predetermined value it forces Web recovery mode The counter is reset to zero upon a successful boot The predetermined value is set using the following parameter in the configuration files max boot count A zero 0 value disables this feature The default value is 10 You can configure the boot seq...

Page 448: ...either previously configured by auto discovery or manually configured added to a network uses its predefined configuration to boot up Notes 1 Configuration parameters received via DHCP do not constitute configuration information with the exception of a TFTP server Therefore you can plug a phone into a DHCP environment still use the auto discovery process and still allow the use of the TFTP server ...

Page 449: ...all can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an active call is put on hold Also when this feature is disabled more than one call can negotiate complex audio codecs since only a single call is decoding audio at a time You can configure this feature ...

Page 450: ...ra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings 2 Enable the Two Call Support field by checking the check box Disable this field by unchecking the box 3 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 4 Select Operation Reset and click ...

Page 451: ... feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phone B which has voicemail configured to be forwarded to phone C When phone A calls phone B the server forwards the call to phone C With the new feature in 2 1 phone B receives notification ...

Page 452: ...lobal basis only You use the following parameters to configure Missed Call Summary Subscription feature on a global basis Global Parameters sip missed call summary subscription sip missed call summary subscription period Use the following parameters to configure Missed Call Summary Subscription feature on a per line basis Per Line Parameter sip lineN missed call summary subscription Configuration ...

Page 453: ...es Advanced Operational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI Aastra Web UI Global Configuration 1 Click on Advanced Settings Global SIP Advanced SIP Settings ...

Page 454: ...ming into phone B which has voicemail configured to be forwarded to phone C When phone A calls sip missed call summary subscription parameter phone B receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B Note You must configure voicemail on the phone that the call was initially directed to phone B in the above example 3 The Misse...

Page 455: ...ending messages to any servers on the blacklist If all servers are on the blacklist then the IP phone attempts to send the message to the first server on the list You can specify how long failed servers remain on the blacklist in the IP phone s configuration file or in the Aastra Web UI The default setting is 300 seconds If you set the duration to 0 seconds then you disable the blacklist feature C...

Page 456: ...stra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Blacklist Duration field specify the length of time in seconds that a failed server remains on the server blacklist The IP phone avoids sending a SIP message to a failed server if another server is available for this amount of time Valid values are 0 to 9999999 Default is 300 seconds 5 minutes For example 600 Note T...

Page 457: ...s feature is enabled an IP phone accepts call requests from a trusted proxy server only The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy feature using the configuration files sip whitelist Configuration Files For the specific parameters you can set in the ...

Page 458: ...igure the Whitelist Proxy feature using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Whitelist Proxy field is disabled by default To enable this field check the box When this feature is enabled an IP phone accepts call requests from a trusted proxy server only The IP phone rejects any call requests from an untrusted proxy server 3 Click to sav...

Page 459: ...ch other and to negotiate an encryption algorithm and cryptographic keys before data is exchanged TLS requires the use of specific security certificate files to perform TLS handshake Root and Intermediate Certificates Local Certificate Private Key Trusted Certificate When the phones use TLS to authenticate with the server each individual call must setup a new TLS connection This can take more time...

Page 460: ...P message When an IP phone receives an incoming call the IP phone does the following actions Checks to see if the incoming call is from a registered proxy server If the call is forwarded via a registered proxy server then the message has already been verified and authenticated by the server The caller is part of the Trust Network The IP phone UI displays the caller information contained in the PAI...

Page 461: ...e following parameters to configure TLS in the configuration files sip transport protocol sips persistent tls sips root and intermediate certificates sips local certificate sips private key sips trusted certificates Configuration Files For the specific parameters you can set in the configuration files for setting TLS see Appendix A the section Transport Layer Security TLS Settings on page A 72 ...

Page 462: ...he TLS certificate file names that you want the phone to use Use the following procedure to configure TLS using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Transport Protocol field select TLS or Persistent TLS Note If configuring Persistent TLS you must go to Advanced Settings Global SIP Basic Network Settings and configure the Outbound Pr...

Page 463: ...Advanced Operational Features 41 001160 00 Release 2 1 Rev 04 6 25 Configuring Advanced Operational Features Advanced Operational Features 4 Click on Advanced Settings TLS Support Aastra Web UI ...

Page 464: ...ist must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B which has a certificate signed by CA2 the phone must have CA1 root certificate and CS2 root certificate in its Trusted Certificate file Notes 1 If configuring TLS you must specify the files for Root and Intermediate ...

Page 465: ... signaling then the IP phone chooses a random source port for UDP messages The IP phone also chooses a random source port for UDP messages if you configure a backup proxy server registrar server or outbound proxy server An Administrator can configure symmetric UDP signaling using the configuration files only Configuring Symmetric UDP Signaling Using the Configuration Files You use the following pa...

Page 466: ...rameter in the configuration files sip user agent Setting this parameter allows you to enable or disable the addition of the User Agent and Server SIP headers from the SIP stack You can configure this feature using the configuration files only Configuring UserAgent Server SIP Headers You use the following parameter to specify whether the UserAgent and Server SIP header is added to the SIP stack si...

Page 467: ...n IP phone users may enter a 2 9 digit billing code Billing codes may not start with either 0 Operator or 9 external calls When using Sylantro Click to Call IP phone users select a billing code from a pull down menu When placing a call a secondary dial tone alerts IP phone users to enter the billing code The IP phone UI also displays a Enter Billing Code message If an IP phone user redials a numbe...

Page 468: ... number that includes a mandatory billing code becomes phonenumber 23 billing code Optional billing codes The user dials an optional billing code by dialing 50 followed by the billing code digits When prompted for additional digits user enters the phone number For example suppose the IP phone user is using billing code 500 and dialing the external number 617 238 5000 The IP user then enters the nu...

Page 469: ...Release 2 1 Rev 04 6 31 Configuring Advanced Operational Features Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls Emergency calls E911 Calls between extensions ...

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Page 471: ...apter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server Topics This chapter covers the following topics Topic Page Encrypted Files on the IP Phone page 7 2 Configuration File Encryption Method page 7 2 Procedure to Encrypt Decrypt Configuration Files page 7 3 ...

Page 472: ... key From a Microsoft Windows command line the System Administrator uses an Aastra supplied encryption tool called anacrypt exe This tool processes the plain text mac cfg and aastra cfg files and creates triple DES encrypted versions called mac tuz and aastra tuz Encryption is performed using a secret password that is chosen by the administrator The encryption tool is also used to create an additi...

Page 473: ...Ltd Copyright c 1999 Philip J Erdelsky Usage anacrypt infile cfg tuz o outfile p password h v Display version number h Display program help text o device path Writes output file on specific device or path p password Password used to generate the cryptographic key Restrictions Infile extension determines operation cfg plaintext to be encrypted tuz ciphertext to be decrypted Outfile extension is opp...

Page 474: ...aintext on console C anacrypt aastra tuz o CON p 1234abcd Example 4 Encrypt a site specific keyfile prompting user for password and write the encrypted file directly into the TFTP server root directory C anacrypt security cfg o d tftp root Example 5 Encrypt all config files in C data using password 1234abcd and write the encrypted files directly into the TFTP server root directory C FOR a IN C dat...

Page 475: ...v 04 7 5 Encrypted Files on the IP Phone Encryption and the IP Phone Example 7 Use the v variable to display version number C anacrypt v The encryption tag format supported by this anacrypt is Tuzo v1 3 rev1 The corresponding IP phone firmware build is 20051017 ...

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Page 477: ...troduction This chapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Manual Firmware Update TFTP only page 8 2 Manual Firmware and Configuration File Update page 8 4 Automatic Update auto resync page 8 6 ...

Page 478: ...irmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via the IP phone UI or the Aastra Web UI Automatic update of firmware configuration files or both at a specific time in a 24 hour period via the configuration files or the Aastra Web UI Manual Firmware Upd...

Page 479: ...ed domain name in the TFTP Server IP field 3 Enter the firmware file name phone model st that you want to download to your IP phone in the File Name field For example 53i st This file name must match the actual name of the firmware file residing on your configuration server 4 Click This starts the upgrade process If the upgrade is successful the following message displays on the screen Firmware Up...

Page 480: ...re and configuration files stored on the configuration server Restarting the Phone Using the IP Phone UI Warning Do not reset or turn off the phone until the download is complete IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Restart Phone 3 For 53i Press to confirm Note To cancel the Restart press the 3 key For 55i 57i 57i CT Press Restart Note To cancel the Resta...

Page 481: ... the Firmware 41 001160 00 Release 2 1 Rev 04 8 5 Upgrading the Firmware Firmware Upgrade Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart the phone ...

Page 482: ...e this feature using the Aastra Web UI or using the configuration files aastra cfg and mac cfg When configuring via the Aastra Web UI the administrator sets the following parameters Mode Time The Mode parameter determines the type of update that the IP phone performs configuration file only firmware only or both The Time parameter sets the period of time for which the IP phone is automatically upd...

Page 483: ...gs in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 4 The resync time is based on the local time of the IP phone 5 Auto Resync adds up to 15 minutes random time to the configured time For example if the auto resync time parameter is set to 02 00 th...

Page 484: ...ration Files Firmware Both Default is None 3 Select the time from the Time 24 hour field that you want the update to take place Valid values are 00 00 to 23 30 in 30 minute increments 4 Click to save your settings These changes are not dynamic You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone and appl...

Page 485: ... 04 8 9 Upgrading the Firmware Firmware Upgrade Reference For more information about setting automatic update on the IP phone see the auto resync mode and auto resync time parameters see Appendix A the section Configuration Server Settings on page A 13 ...

Page 486: ......

Page 487: ...llowing topics Topic Page Troubleshooting page 9 2 Troubleshooting Solutions page 9 7 Why does my phone display Application missing page 9 7 Why does my phone display the No Service message page 9 8 Why does my phone display Bad Encrypted Config page 9 8 Why is my phone not receiving the TFTP IP address from the DHCP Server page 9 9 How do I restart the IP phone page 9 10 How do I set the IP phone...

Page 488: ...upport can then use the information gathered to perform troubleshooting tasks Log Settings Using the configuration files or the Aastra Web UI you can specify the location for which to save files for troubleshooting purposes In the configuration files you use the following parameters to configure log settings log server ip The IP address for which to save log files for troubleshooting purposes log ...

Page 489: ... a single page in reverse chronological order The IP Phone blogs are separated into modules which allow you to log specific information for analyzing You can set the Module Debug Levels using the configuration files or the Aastra Web UI The following table identifies the blog modules you can set Aastra Web UI Parameters Configuration File Parameters LINMGR Line Manager information log module linem...

Page 490: ...hone and troubleshoot as necessary In the Support Information section you can Get local cfg Get server cfg Show task and Stack Status Aastra Technical Support uses this support information for troubleshooting the IP phone when required Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI PROF Profi...

Page 491: ...Advanced Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of where you want log files to be stored 3 In the Log Port field enter the port number associated with the IP address specified in the Log IP field This port passes the information from the IP phone to the IP address location ...

Page 492: ...the logging of the module The value of 0 disables the logging of the module The default value is 1 9 Click to save your settings 10 Click on Operation Reset 11 In the Restart Phone field click to restart the IP phone To perform support tasks 12 To store the local configuration file to the specified location click on in the Get local cfg field 13 To store the server configuration file to the specif...

Page 493: ...phone also displays the following Recovery web client at IP Address The IP Address displayed is the IP address of the phone If the phone is unable to receive an IP from the DHCP server or has lost its record of its static IP the phone auto assigns itself the default IP 192 168 0 50 To recover the firmware for your phone in this circumstance please perform the following 1 Launch your web browser on...

Page 494: ...rvice If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the message waiting indicator MWI does not come on Check that the Registrar Server IP address in the Aastra Web UI at Advanced Settings Global SIP is correct Check the sip registrar ip parameter in the configuration files i...

Page 495: ...e TFTP IP address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is responsible for forwarding the TFTP server IP address or domain name to the phone automatically If your DHCP server does not support Option 66 you must manually enter the IP address or qualified domain name for th...

Page 496: ... the IP phone IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Restart Phone 3 For 53i Press to confirm Note To cancel the Restart press the 3 key For 55i 57i 57i CT Press Restart Note To cancel the Restart press Cancel Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart the phone ...

Page 497: ...er your Administrator Password default is 22222 3 Select Factory Default 4 For 53i The Restore Defaults prompt displays Press to confirm For 55i 57i 57i CT The Reset phone to factory defaults prompt displays Press Default to confirm Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Restore to Factory Defaults field click This restores all factory defaults and removes a...

Page 498: ...strator Menu and enter your Administrator Password default is 22222 3 Select Erase Local Config 4 For 53i The Erase local config prompt displays Press to confirm For 55i 57i 57i CT The Erase local config prompt displays Press Erase to confirm Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Remove Local Configuration Settings field click This removes the last customiz...

Page 499: ... numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead 6 Press Enter 7 Re enter the new user password 8 Press Enter A message Password Changed displays on the screen Aastra Web UI Step Action 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter th...

Page 500: ...hone UI Step Action Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press Lock to lock the phone Unlock the phone 1 Press on the phone to enter the Options List The prompt To unlock the phone Password 2 Enter the user or administrator password and press Enter The phone unlocks ...

Page 501: ...Operation Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dyanamically and displays the following message Phone is locked Unlock the phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked ...

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Page 503: ...ppendix covers the following topics Topic Page Setting Parameters in Configuration Files page A 4 Operational Basic and Advanced Parameters page A 5 Network Settings page A 6 Password Settings page A 9 Emergency Dial Plan Settings page A 11 Aastra Web UI Settings page A 12 Configuration Server Settings page A 13 Network Address Translation NAT Settings page A 20 HTTPS Client and Server Settings pa...

Page 504: ... page A 84 Directory Settings page A 85 Callers List Settings page A 86 Customize Callers List and Services Key page A 86 Call Forward Settings page A 87 Missed Calls Indicator Settings page A 88 XML Settings page A 89 Action URI Settings page A 92 Ring Tone and Tone Set Global Settings page A 94 Ring Tone Per Line Settings page A 97 Incoming Call Interrupts Dialing Setting page A 98 Goodbye Key C...

Page 505: ...ure Key Settings for the 57i CT page A 156 Expansion Module Key Settings for 536M for all model phones and 560M for 55i 57i 57i CT phones only page A 158 Locking Softkeys and Programmable Keys page A 163 Customizing 560M Expansion Module Column Display page A 166 Expansion Module 1 page A 166 Expansion Module 2 page A 168 Expansion Module 3 page A 170 Advanced Operational Parameters page A 172 Bli...

Page 506: ...s to the phone configuration the changes are stored in a local configuration on the phone not on the server Configuration changes made to the mac cfg file override the configuration settings in the aastra cfg file Reference For information about configuration file precedence see Chapter 1 the section Configuration File Precedence on page 1 22 This section includes the following types of configurab...

Page 507: ...on Allows you to enable a simplified options menu or enable the full menu on the IP Phone UI Warning When using the simplified menu you cannot change the Network settings from the IP Phone UI If the network settings become misconfigured you must factory default the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settin...

Page 508: ...t enter it manually DHCP populates the following network information IP Address Subnet Mask Gateway Broadcast Address Domain Name Servers DNS TFTP HTTP HTTPS and FTP servers and Timer Servers For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Format Integer Default Value 1 enabled Range 0 disabled 1 enabled Example...

Page 509: ...s Network Basic Network Settings Configuration Files aastra cfg mac cfg Description The IP address of the network s gateway or default router IP address Format IP address Default Value 1 0 0 1 Range Not Applicable Example default gateway 192 168 0 1 Parameter dns1 Primary DNS in Web UI IP phone UI Options Administrator Menu Network Settings Aastra Web UI Advanced Settings Network Basic Network Set...

Page 510: ...static DNS addresses disable DHCP Format IP address Default Value 0 0 0 0 Range Not Applicable Example dns2 192 168 0 6 Parameter ethernet port 0 LAN Port in Web UI IP phone UI Options Administrator Menu Network Settings Aastra Web UI Advanced Settings Network Basic Network Settings Configuration Files aastra cfg mac cfg Description The send TX and receive RX method to use on Ethernet port 0 to tr...

Page 511: ... port 1 to transmit and receive data over the LAN Format Integer Default Value 0 Range 0 auto negotiate 1 full duplex 10Mbps 2 full duplex 100Mbps 3 half duplex 10Mbps 4 half duplex 100Mbps Example ethernet port 1 2 Parameter admin password Configuration Files aastra cfg mac cfg Description Allows you to set a new administrator password for the IP phone Note The IP phones support numeric character...

Page 512: ... Web UI Operation User Password Configuration Files aastra cfg mac cfg Description Allows you to set a new user password for the IP phone Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead Format Integer Default Value Default value is an empty string left blank Range 0 to 4294967295 Example user ...

Page 513: ... emergency numbers on the IP phones is 911 999 112 and 110 911 A United States emergency number 999 A United Kingdom emergency number 112 An international emergency telephone number for GSM mobile phone networks In all European Union countries it is also the emergency telephone number for both mobile and fixed line telephones 110 A police and or fire emergency number in Asia Europe Middle East and...

Page 514: ...d protected screens If the user fails to enter the correct password in three attempts access to the Options Menu is denied and the IP phone returns to the idle screen Note The password to enter is the administrator password configured for that phone Format Boolean Default Value 0 Range 0 false not password protected 1 true password protected Example options password enabled 1 Parameter web interfa...

Page 515: ... download protocol HTTPS Parameter tftp server TFTP Server in Web UI IP phone UI Options Administrator Menu Network Settings TFTP Server Primary TFTP Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description The TFTP server s IP address or qualified domain name If DHCP is enabled and the DHCP server provides the information this field is automatically ...

Page 516: ...his will become effective after this configuration file has been downloaded into the phone Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example alternate tftp server 192 168 0 132 Parameter use alternate tftp Use Alternate TFTP in Web UI IP phone UI Options Administrator Menu Network Settings TFTP Server Select TFTP Aastra Web UI Advanced Settings Configura...

Page 517: ...s to the FTP server See the following parameters for setting username and password Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example ftp server 192 168 0 131 Parameter ftp username FTP User Name in Web UI IP phone UI Options Administrator Menu Network Settings FTP Server Aastra Web UI Advanced Settings Configuration Server Configuration Files aastr...

Page 518: ...onfiguration Files aastra cfg mac cfg Description The HTTP server s IP address This will become effective after this configuration file has been downloaded into the phone Optional You can also assign an HTTP relative path to the HTTP server See the next parameter http path Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example http server 192 168 0 132 ...

Page 519: ...erver See the next parameter https path Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example https server 192 168 0 143 Parameter https path HTTPS Path in Web UI IP phone UI Options Administrator Menu Network Settings HTTPS HTTPS Client Download Path Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac cfg Descriptio...

Page 520: ...ation files and firmware automatically at the specified time if the files on the server have changed Notes 1 If a user is accessing the Aastra Web UI they are not informed of an auto reboot 2 Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto resync update Auto resync affects the configuration files only However the settings in the Aastra Web UI take precede...

Page 521: ... are in 30 minute increments only 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 5 Auto Resync adds up to 15 minutes random time to the configured time For example if the auto resync time parameter is set to 02 00 the event takes place any time between 02 00...

Page 522: ...tion Files aastra cfg mac cfg Description IP address the network device that enforces NAT Format IP Address Default Value 0 0 0 0 Range Not Applicable Example sip nat ip 192 245 2 1 Parameter sip nat port NAT SIP Port in Web UI IP phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Port number of the network de...

Page 523: ...e RTP port is used for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Format Integer Default Value 51720 Range Not Applicable Example sip nat rtp port 51730 Parameter sip nortel nat support Nortel NAT Traversal Enabled in Web UI IP phone UI Options Administra...

Page 524: ...A Parameter sip nortel nat timer Nortel NAT Timer in Web UI Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description The interval in seconds that the phone sends SIP ping requests to the Nortel proxy Format Integer Default Value 30 Range 0 to 2147483647 Example sip nortel nat timer 60 ...

Page 525: ...municating applications and their users on the Internet TLS is the successor to SSL SSL 3 0 Secure Socket Layer version 3 SSL 3 0 is a commonly used protocol for managing the security of a message transmission on the Internet Format Alphanumeric characters Default Value SSL 3 0 Range TLS 1 0 SSL 3 0 default Example https client method TLS 1 0 Parameter https redirect http get HTTPS Server Redirect...

Page 526: ...s from HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if server redirection is enabled effectively bypassing the secure connection When this parameter is enabled blocking is enabled receipt of an HTTP POST containing an XML parameter header results in the following response 403 Forbidden This forces the client to direct ...

Page 527: ...n the IP phone and the UPnP manager will not start Format Boolean Default Value 0 false Range 0 false 1 true Example upnp manager 1 Parameter upnp gateway Configuration Files aastra cfg mac cfg Description IP address or fully qualified Domain Name of the Internet gateway or router This parameter stores the IP address of the gateway or router in the event that only non default UPnP gateways get dis...

Page 528: ...r this feature to work UPnP must be enabled on the phone upnp manager and upnp gateway must be set Format Integer Default Value 0 UPnP is not mapped to a specific line Range 0 to 10 Example upnp mapping lines 5 This example indicates that line 5 allows UPnP mapping Parameter tagging enabled VLAN Enable in Web UI IP phone UI Options Administrator Menu Network Settings VLAN VLAN Enable Aastra Web UI...

Page 529: ...s a global setting Format Integer Default Value 5 Range 0 to 7 Example priority non ip 7 Parameter vlan id VLAN ID for LAN Port in Web UI IP phone UI Options Administrator Menu Network Settings VLAN Phone VLAN ID Aastra Web UI Advanced Settings Network VLAN Port 0 Configuration Files aastra cfg mac cfg Description VLAN is a feature on the IP phone that allows for multiple logical Ethernet interfac...

Page 530: ... Differentiated Services Code Point DSCP setting for SIP tos sip parameter RTP tos rtp parameter and RTCP tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos priority map value as follows DSCP_1 Priority_1 DSCP_2 Priority_2 DSCP_64 Priority_64 where the DSCP value range is 0 63 and the priority range is 0 7 Mappings...

Page 531: ... on a VLAN where all untagged packets are sent to the passthrough port Example You enable tagging on the phone port as normal but set the passthrough port VLAN id port 1 to 4095 The following example sets the phone to be on VLAN 3 but the passthrough port is configured as untagged tagging enabled 1 VLAN id 3 VLAN id port 1 4095 Format Integer Default Value 1 Range 1 to 4095 Example VLAN id port 1 ...

Page 532: ... 3 Parameter tos rtp RTP in Web UI IP phone UI Options Administrator Menu Network Settings Type of Service RTP Aastra Web UI Advanced Settings Network Type of Service DSCP Configuration Files aastra cfg mac cfg Description The Differentiated Services Code Point DSCP for RTP packets Format Integer Default Value 46 Range 0 to 63 Example tos rtp 2 Parameter tos rtcp RTCP in Web UI IP phone UI Options...

Page 533: ...lows the use of the configured Time Server s Setting this parameter to 1 prevents the use of the configured Time Server s Format Integer Default Value 0 disabled Range 0 disabled 1 enabled Example time server disabled 0 Parameter time server1 Time Server 1 in Web UI Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aastra cfg mac cfg Description The primary time...

Page 534: ... be used to request the time from Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Time Server 3 in Web UI Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aastra cfg mac cfg Description The tertiary time server s IP address or qualified domain name If the time server i...

Page 535: ... hour format Use 0 for the 12 hour format and 1 for the 24 hour format Format Integer Default Value 0 Range 0 12 hr format 1 24 hr format Example time format 0 Parameter date format Date Format in Phone UI IP phone UI Options Time and Date Date Format Configuration Files aastra cfg mac cfg Description This parameter allows the user to change the date to various formats Format Integer Default Value...

Page 536: ...Enables disables the use of daylight savings time Format Integer Default Value 3 Range 0 OFF 1 30 min summertime 2 1 hr summertime 3 automatic Example dst config 0 Parameter time zone name Time Zone in Phone UI IP phone UI Options Time and Date Time Zone Configuration Files aastra cfg mac cfg Description Assigns a time zone name to the time server Format Text Default Value US Eastern Range See Tim...

Page 537: ...bourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco BS Nassau...

Page 538: ...Rica CU Havana CY Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala ...

Page 539: ... JP Tokyo EST JST KY Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MX Mexico City MX Cancun MX Merida MX Monterrey MX Mazatlan MX Chihuahua MX Hermosillo MX Tijuana CET EET CET AST AST CET CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham...

Page 540: ...RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljubljana SK Bratislava SM San Marino SR Paramaribo SV El Salvador CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific...

Page 541: ...ng digit symbol or expression Symbol inclusive OR Used only with represent a range of acceptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value using quotes Note You can configure prefix dialing by adding a prepend digit to the dial string For example if you add a prepend map of 2 9 XXXXXXXXX 91 the IP phone adds the digits 91 to any 10 digit num...

Page 542: ...you pick up the handset or after to finish dialing the number on the keypad before making the call Format Boolean Default Value 0 Range 0 Disable 1 Enable Example sip dial plan terminator 1 Parameter sip digit timeout Digit Timeout in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description Represents the time in seconds between consecutive key presses on ...

Page 543: ...Range Up to 20 alphanumeric characters Example sip screen name Joe Smith Parameter sip screen name 2 Screen Name 2 in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Used to display text on a second line on the screen of the phone Notes 1 If other status messages display on t...

Page 544: ...nes support Usernames containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip user name 1010 Parameter sip display name Caller ID in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Used in the display name field of the From ...

Page 545: ...me field of the Authorization header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Parameter sip password Password in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The password...

Page 546: ...mple sip bla number 1010 Parameter sip mode Line mode in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Allows you to configure the mode of the line Applicable values are Generic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference...

Page 547: ...ch the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not applicable Example sip proxy ip 192 168 0 101 Parameter sip proxy port Proxy Port in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advance...

Page 548: ...xy Port in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable Example sip backup proxy port 5060 Parameter sip outbound proxy outbound proxy server in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Fil...

Page 549: ... Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP registrar is a server that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip ad...

Page 550: ...IP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable A global value of 0 0 0 0 disables backup registration However the phone is still active and you can dial using username ip address of the phone If the backup...

Page 551: ...tion The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip backup registrar port 5060 Parameter sip registration period Registration Period in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The requested registration period in seconds from the...

Page 552: ...s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN screen name 2 Screen Name 2 in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description Used to display text on a second line on the screen of the phone Notes 1 If other status messages display on the phone...

Page 553: ...le for the sip lineN bla number parameter on page A 53 Note The IP Phones support Usernames containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 user name 1010 Parameter sip lineN display name Caller ID in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description Used in the display name fiel...

Page 554: ...ield of the Authorization header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 auth name 5553456 Parameter sip lineN password Password in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description The password that will be used to register at the registrar Format Text ...

Page 555: ... BLA feature on an ININ server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone For example if the sip lineN user name for the first phone is 10101 and the sip lineN user name for the second phone is 10102 etc you would configure BLA on a per line basis for the ININ server as foll...

Page 556: ...Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference line for Nortel Networks private all call activity goes to one phone BLA Bridged Line Appearance BLA line If the softkeys on the 57i 57i CT or the programmable keys on the 53i are set as line keys and you configure that line key for BLA the key is con...

Page 557: ...e IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not applicable Example sip line1 proxy ip 192 168 0 101 Parameter sip lineN proxy port Proxy Port in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files ...

Page 558: ...t Backup Proxy Port in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup proxy port 5060 Parameter sip lineN outbound proxy Outbound Proxy Server in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac c...

Page 559: ...ettings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP registrar is a server that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP ad...

Page 560: ...onfiguration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable A global value of 0 0 0 0 disables backup registration However the phone is still active and you can dial using username ip address of the phone If the backup registrar IP address is set to...

Page 561: ...cription The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup registrar port 5060 Parameter sip lineN registration period Registration Period in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 Configuration Files aastra cfg mac cfg Description The requested registration period in seconds from the registr...

Page 562: ...rencing then do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft server By setting this field to conf you specify conf proxy_server _address proxy_port For example if the proxy server address is 206 229 26 60 and the proxy port us...

Page 563: ...one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft server By setting this field to conf you specify conf proxy_server _address proxy_port For example if the proxy server address is 206 229 26 60 and the proxy port used is 10060 then...

Page 564: ...lls the user there is a message on the IP Phone You can enable and disable MWI by setting this parameter to the following 0 to disable 1 to enable Format Boolean Default Value 0 Range 0 disable 1 enable Example sip explicit mwi subscription 1 Parameter sip explicit mwi subscription period Explicit MWI Timeout in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration ...

Page 565: ...to the call server where the value is the MAC address of the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip send mac 1 Parameter sip send line Send Line Number in REGISTER Message in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Adds an Aastra Line header to the SIP REGISTER messages ...

Page 566: ...a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details Format Integer Default Value 0 Range Not Applicable Example sip session timer 30 Parameter sip T1 timer T1 Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description This timer is a SIP transaction ...

Page 567: ... to respond to a request Format Integer Default Value 0 Range Not Applicable Example sip T2 timer 8 Parameter sip transaction timer Transaction Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description The amount of time in milliseconds that the phone allows the callserver registrar proxy to respond to SIP messages that it s...

Page 568: ... enabled the phone uses Persistent TLS on the connection If sips persistent tls is disabled then the phone uses TLS on the connection If TLS is used you must specify the Root and Intermediate Certificates the Local Certificate the Private Key and the Trusted Certificates 2 If the phone uses Persistent TLS you MUST specify the Trusted Certificates the Root and Intermediate Certificates the Local Ce...

Page 569: ...strar Format Integer Default Value 1800 30 minutes Range 30 to 1800 Example sip registration retry timer 30 Parameter sip registration timeout retry timer Registration Timeout Retry Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Specifies the length of time in seconds that the phone waits until it re attempts to r...

Page 570: ...ge is sent to the registrar to renew the registration Format Integer Default Value 15 Range 0 to 214748364 The value set for this parameter should be between 0 and the value set for the registration period Example sip registration renewal timer 10 Parameter sip blf subscription period BLF Subscription Period in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration F...

Page 571: ...nced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Specifies the time period in seconds that the IP phone resubscribes the Automatic Call Distribution ACD subscription service after a software firmware upgrade or after a reboot of the IP phone Format Integer Default Value 3600 Range 120 2 minutes is the minimum value Example sip acd subscription perio...

Page 572: ...d by the server to be incremented in the missed calls indicator on the phone it was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phone B which has voicemail configured to be forwarded to phone C When phone A calls sip missed call summary subscription parameter phone B receives notification from the server that t...

Page 573: ...Missed Call Summary Subscription in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Enables or disables the Missed Call Summary Subscription feature This feature allows missed calls that have been redirected by the server to be incremented in the missed calls indicator on the phone it was initially directed to For example p...

Page 574: ...ecks to see if the sips persistent tls is enabled If it is enabled the phone uses Persistent TLS on the connection If sips persistent tls is disabled then the phone uses TLS on the connection If TLS is used you must specify the Root and Intermediate Certificates the Local Certificate the Private Key and the Trusted Certificates 2 If the phone uses Persistent TLS you MUST specify the Trusted Certif...

Page 575: ...ubsequent calls use the same authenticated connection This significantly reduces the delay time when placing a call Notes 1 Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings There can be only one persistent TLS connection created per phone ...

Page 576: ... one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file If the local certificate is signed by some well known certificate authority then that authority provides the user with the Root and Intermediate Certificate files most likely just CA root certificate This parameter is required when ...

Page 577: ...c certificate files to use on your IP phone contact Aastra Technical Support Format file name pem Default Value N A Range N A Example sips local certificate phonesLocalCert pem Parameter sips private key Private Key in Web UI Aastra Web UI Advanced Settings TLS Support Configuration Files aastra cfg mac cfg Description Allows you to specify a Private Key file to use when the phone uses the TLS tra...

Page 578: ...ertificates The phone s trusted list must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B which has a certificate signed by CA2 the phone must have CA1 root certificate and CA2 root certificate in its Trusted Certificate file This parameter is required when configuring TLS...

Page 579: ... port range on the gateway or router The RTP port is used for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Format Integer Default Value 3000 Range Not Applicable Example sip rtp port 3000 Parameter sip use basic codecs Basic Codecs in Web UI Aastra Web UI A...

Page 580: ...0 Disable 1 Enable Example sip out of band dtmf 0 Parameter sip customized codec Customized Codec Preference List in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Specifies a customized Codec preference list which allows you to use the preferred Codecs for this IP phone Format Comma separated list of semicolon separated values Def...

Page 581: ...n Default Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip dtmf method 1 Parameter sip srtp mode RTP Encryption in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description This parameter determines if SRTP is enabled on this IP phone as follows If set to 0 then disable SRTP If set to 1 then SRTP calls are preferred If set to 2 then SRTP...

Page 582: ...one negotiates whether or not to use silence suppression Disabling this feature forces the phone to ignore any negotiated value Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example sip silence suppression 0 Parameter sip lineN dtmf method DTMF Method in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Sets the Du...

Page 583: ...f set to 0 then disable SRTP If set to 1 then SRTP calls are preferred If set to 2 then SRTP calls only are generated accepted Format Integer Default Value 0 disabled Range 1 0 1 2 Example sip line1 mode 1 Parameter sip autodial number Autodial Number in Web UI Aastra Web UI Advanced Settings Global SIP Autodial Settings Configuration Files aastra cfg mac cfg Description Globally specifies the SIP...

Page 584: ...e time in seconds that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle If this parameter is set to 0 hotline the phone immediately dials a preconfigured number when you lift the handset If this parameter is set to a value greater than 0 the phone waits the specified number of seconds before dialing the preconfigured number warmline when you lift ...

Page 585: ... line Format Integer Default Value 1 Range Any valid SIP number Examples sip line1 autodial number 8500 Parameter sip lineN autodial timeout AutoDial Timeout in Web UI Aastra Web UI Advanced Settings LineN Autodial Settings Configuration Files aastra cfg mac cfg Description On a per line basis this parameter specifies the time in seconds that the phone waits to dial a preconfigured number after th...

Page 586: ...to voicemails Note The phone must have a registered voicemail account from a server for this feature to be enabled When no registered voicemail accounts are registered to the phone the display shows List Empty The phone displays up to 99 voicemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or w...

Page 587: ...nfiguration Files aastra cfg mac cfg Description The name of a directory list that you can download from the configuration server Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory 2 personallist csv Parameter directory disabled Configuration Files aastra cfg mac cfg Description Enables or disables the Directory on the IP phone If this parameter is s...

Page 588: ...ormat Boolean Default Value 0 false Range 0 false 1 true Example callers list disabled 1 Parameter services script Configuration Files aastra cfg mac cfg Description Allows you to specify a specific URI for accessing services after pressing the Services key When this parameter is set it overrides the standard function of the Services key Format Alphanumeric characters Default Value N A Range N A E...

Page 589: ...ability to configure Call Forwarding If this parameter is set to 0 a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the Call Forward options If this parameter is set to 1 all Call Forward options are removed from the Aastra Web UI and the IP Phone UI preventing the ability to configure Call Forwarding Format Boolean Default Value 0 false Range ...

Page 590: ...ription Enables or disables the Missed Calls Indicator If the missed calls indicator disabled parame ter is set to 0 the indicator increments as unanswered calls come into the IP phone If the missed calls indicator disabled parameter is set to 1 the indicator is disabled and will NOT increment as unanswered calls come into the IP phone Format Boolean Default Value 0 false Range 0 false 1 true Exam...

Page 591: ...he phone until it is rebooted If you enter a value greater than 0 for this parameter the phone times out and will not be blocked Format Integer Default Value 0 never timeout Range 0 to 214748364 seconds Example xml get timeout 20 Parameter xml application URI XML Application URI in Web UI Aastra Web UI Operation Softkeys and XML Services Configuration Files aastra cfg mac cfg Description This is t...

Page 592: ...example if you are loading a traffic report XML application you could change this parameter title to Traffic Reports and that title will display in the IP phone UI as Services 4 Traffic Reports Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example xml application title Traffic Reports Parameter xml application post list XML Push Server List Approved IP Addresses ...

Page 593: ... applied immediately Format Boolean Default Value 1 ON Range 0 OFF No beep is audible even if the beep attribute is present in the XML object 1 ON The phone beeps when an XML object with the beep attribute arrives to the phone Example xml beep notification 0 Parameter xml status scroll delay Status Scroll Delay seconds in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra c...

Page 594: ...artup http 10 50 10 140 startup Parameter action uri registered Successful Registration in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when a successful registration event occurs This parameter can use the following variables SIPUSERNAME SIPAUTHNAME PROXYURL Note The action uri register...

Page 595: ...ME Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri incoming http 10 50 10 140 incoming php number REMOTENUMBER Parameter action uri outgoing Outgoing Call in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an outgoing call eve...

Page 596: ...tion uri onhook Onhook in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an onhook event occurs Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri onhook http 10 50 10 140 onhook Parameter ring tone Global Ring Tone in Web UI IP...

Page 597: ...s 41 001160 00 Release 2 1 Rev 04 A 95 Configuration Parameters Appendix A Range Aastra Web UI IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 0 Tone 1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Silent Example ring tone 3 ...

Page 598: ...Web UI IP Phone UI Options Tones Tone Set Aastra Web UI Basic Settings Preferences Ring Tones Configuration Files aastra cfg mac cfg Description Globally sets a tone set for a specific country Format Text Default Value US Range Australia Europe generic tones France Germany Italy Mexico United Kingdom UK US also used in Canada Example tone set Germany ...

Page 599: ...ing Tones Configuration Files aastra cfg mac cfg Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings Format Integer Default Value Aastra Web UI Global Configuration Files 1 Global Range Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 1 Global 0 Tone 1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Si...

Page 600: ...ing dialing and instead rings the incoming call on another free line or sends busy signal if all remaining lines are busy You have a choice to ignore the incoming call or answer the incoming call on another line via the Ignore and Answer softkeys that display If you choose to answer the incoming call you can answer the call finish the call and then hang up You can still go back to the original out...

Page 601: ...odbye key hangs up the active call For the 55i 57i and 57i CT If you enable this parameter and the phone receives another call when an active call is already present the phone displays softkey 1 as answer and softkey 2 as ignore You can press the required softkey as applicable For the 53i If you enable this parameter and the phone receives another call when an active call is already present the ig...

Page 602: ... Parameter stutter disabled Stuttered Dial Tone in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone Format Boolean Default Value 0 false Range 0 false 1 true Example stuttered disabled 1 ...

Page 603: ...eive busy unless Call Forward Busy or Call Forward No Answer and Busy is configured on the phone It will then forward the call according to the rule configured The phone can only transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 57i CT base and the handset is currently on a call all additional incoming calls are rejected o...

Page 604: ...bled Example call waiting tone 0 Parameter mwi led line Message Waiting Indicator Line in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Allows you to enable the Message Waiting Indicator MWI on a single line or on all lines on the phone For example if you set this parameter to 3 the LED illuminates if a voice mail is pending on line 3 If...

Page 605: ...alls and call waiting calls Format Boolean Default Value 1 true Range 0 false 1 true Example priority alerting enabled 0 Parameter alert auto call distribution auto call distribution in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert acd keyword appears in the header of the INVITE request the configured Bel...

Page 606: ...r Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 community 2 in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert community 2 keyword appears in the header of the INVITE ...

Page 607: ...Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 3 1 Parameter alert community 4 community 4 in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert community 4 keyword appears in the header of the INVITE re...

Page 608: ...er Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert external 4 Parameter alert emergency alert emergency in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert emergency keyword appears in the header of the INVITE re...

Page 609: ...ault Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal alert internal in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert internal keyword appears in the header of the INVITE request the co...

Page 610: ...s Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert priority keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert priority 4 ...

Page 611: ...u want to display in the IP Phone UI and the Aastra Web UI Valid values for 53i 55i 57i are 0 English 1 French 2 Spanish 3 German 4 Italian Valid values for 57i CT are 0 English 1 French 2 Spanish Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone For more information about loading language packs see Lo...

Page 612: ...e txt lang_it txt Notes 1 The languages packs you load are dependant on available language packs from the configuration server For more information about loading language packs see Loading Language Packs on page 5 21 2 You must reboot the phone to load a language pack Format lang_ ISO 639 ISO 3166 txt or lang_ ISO 639 txt Note For valid values for ISO 639 and ISO 3166 see Language Codes from Stand...

Page 613: ...39 The following table identifies the country codes to use for the IP phone language packs Country Codes from Standard ISO 3166 Language Language Code English en French fr ca Spanish es German de Italian it Country Country Code AFGHANISTAN ÅLAND ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN AF AX A...

Page 614: ... OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI BS BH BD BB BY BE BZ BJ BM BT BO BA BW BV BR IO BN BG BF BI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS KEELING ISLANDS COLOMBIA COMOROS CONGO CONGO THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA CÔTE D IVOIRE CROATIA CUBA CYPRUS CZECH REPUBLIC KH CM CA C...

Page 615: ... ET FALKLAND ISLANDS MALVINAS FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES FK FO FJ FI FR GF PF TF GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY GUINEA GUINEA BISSAU GUYANA GA GM GE DE GH GI GR GL GD GP GU GT GG GN GW GY HAITI HEARD ISLAND AND MCDONALD ISLANDS HOLY SEE VATICAN CITY STATE HOND...

Page 616: ... ISLE OF MAN ISRAEL ITALY IS IN ID IR IQ IE IM IL IT JAMAICA JAPAN JERSEY JORDAN JM JP JE JO KAZAKHSTAN KENYA KIRIBATI KOREA DEMOCRATIC PEOPLE S REPUBLIC OF KOREA REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEOPLE S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG LA LV LB LS LR LY LI LT LU Country Country Code ...

Page 617: ...RITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA FEDERATED STATES OF MOLDOVA REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR MO MK MG MW MY MV ML MT MH MQ MR MU YT MX FM MD MC MN ME MS MA MZ MM NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY NA NR NP NL AN NC NZ NI NE ...

Page 618: ...one Administrator Guide Appendix A PAKISTAN PALAU PALESTINIAN TERRITORY OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QATAR QA RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA RE RO RU RW Country Country Code ...

Page 619: ...IA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC SH KN LC PM VC WS SM ST SA SN RS SC SL SG SK SI SB SO ZA GS ES LK SD SR SJ SZ SE CH SY TAIWAN PROVINCE OF CHINA TAJIKISTAN TANZANIA UNITED REPUBLIC OF THAILAND TIMOR LESTE TOGO TOKELAU TONGA TRINIDAD AN...

Page 620: ...ITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN UG TA AE GB US TM UY UZ VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS BRITISH VIRGIN ISLANDS U S VU see HOLY SEE VE VN VG VI WALLIS AND FUTUNA WESTERN SAHARA WF EH YEMEN YE Zaire ZAMBIA ZIMBABWE see CONGO THE DEMOCRATIC REPUBLIC OF THE ZM ZW Country Country Code ...

Page 621: ...TMF playback when a number is dialed from the softkeys or programmable keys When you disable the suppression of DTMF playback and you press a softkey or programmable key the IP phone dials the stored number and displays each digit as dialed in the LCD window When you enable the suppression of DTMF playback the IP phone dials the stored number and displays the entire number immediately in the LCD w...

Page 622: ...from the phone to the network that you generate when you press the phone s touch keys This is also known as touchtone dialing Each key you press on your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If enabled this parameter displays the digits on the IP phone display if you are dialing from the...

Page 623: ...sic Settings Preferences Outgoing Intercom Settings Configuration Files aastra cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed Format Integer Default Value For Aastra Web UI Off For Configuration Files 3 Off Range For Aastra Web UI Phone Side Server Side Off For Configuration Files 1 Phone Side 2...

Page 624: ...for Sylantro servers Format String Default Value N A Range N A Example sip intercom prefix code 96 Parameter sip intercom line Line in Web UI Aastra Web UI Basic Settings Preferences Outgoing Intercom Settings Configuration Files aastra cfg mac cfg Description Specifies the line for which the IP phone uses the configuration from when making the Intercom call The IP phone uses the first available l...

Page 625: ...fore answering the intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Format Boolean Default Value 1 true Range 0 false do not allow auto answer 1 true allow auto answer Example sip allow auto answer 0 Parameter sip intercom mute mic Microphone Mute in Web UI Aastra Web UI Basic Settings Preferences Incoming Intercom Settings...

Page 626: ...arge In in Web UI Aastra Web UI Basic Settings Preferences Incoming Intercom Settings Configuration Files aastra cfg mac cfg Description Enable or disables how the phone handles incoming intercom calls while the phone is on an active call When you enable this parameter 1 enable which is the default value an incoming intercom call takes precedence over any active call by placing the active call on ...

Page 627: ...ou to adjust the Tx gain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset tx gain 5 Parameter headset sidetone gain Configuration Files aastra cfg mac cfg Description This is the is the increased db or decreased db amount of sidetone signal from the headset microphone to the headset speaker The amount of sideton...

Page 628: ...ain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example handset tx gain 5 Parameter handset sidetone gain Configuration Files aastra cfg mac cfg Description This is the increased db or decreased db amount of sidetone signal from the handset microphone to the handset speaker The amount of sidetone gain in the IP phone firmw...

Page 629: ...de IP Phone UI Options Set Audio Configuration Files aastra cfg mac cfg Description Allows you to configure how the handsfree key on the IP phone operates Format Integer Default Value 0 Range 0 Speaker Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by plac...

Page 630: ...terception Settings Parameter directed call pickup Directed Call Pickup in Web UI Aastra Web UI Basic Settings Preferences Directed Call Pickup Settings Configuration Files aastra cfg mac cfg Description Enables or disables the use of directed call pickup feature Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example directed call pickup 1 ...

Page 631: ...all Pickup after pressing a BLF or BLF List softkey the phone prepends the 98 value to the designated extension of the BLF or BLF List softkey when dialing out Notes 1 The default method for the phone to use is Directed Call Pickup over BLF if the server provides applicable information If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Picku...

Page 632: ...Web UI Basic Settings Preferences Directed Call Pickup Settings Configuration Files aastra cfg mac cfg Description Enables or disables the playing of a short call waiting tone when there is an incoming call on the BLF monitored extension If the host tone is idle the tone plays a ring splash Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example play a ring splash 1 ...

Page 633: ...les or disables the use of the ACD Auto Available Timer Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example acd auto available 1 Parameter acd auto available timer Auto Available Timer in Web UI Aastra Web UI Basic Settings Preferences Auto Call Distribution Settings Configuration Files aastra cfg mac cfg Description Specifies the length of time in seconds before the IP phon...

Page 634: ...alue fields blank to disable the park and pickup feature Format Alphanumeric characters Default Value Blank Range See applicable values in the table above Example sprecode 68 Parameter pickupsprecode Pick Up Parked Call in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description Specifies the code to enter before entering the extension for where you want t...

Page 635: ... to 0 the key is active and can be pressed by the user If this parameter is set to 1 pressing the Redial key is ignored and the dialed number is not saved to the Redial List Format Boolean Default Value 0 false Range 0 false 1 true Example redial disabled 1 Parameter conference disabled Configuration Files aastra cfg mac cfg Description Enables or disables the Conf key on the IP phone If this para...

Page 636: ...e Example call transfer disabled 1 Parameter map redial key to Map Redial Key To in Web UI Aastra Web UI Basic Settings Preferences Key Mapping Configuration Files aastra cfg mac cfg Description Sets the Redial key as a speeddial key if a value is entered for this parameter If you leave this parameter blank the Redial key returns to its original functionality Note If you configure the Redial key f...

Page 637: ...g Description Sets the Conf key as a speeddial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 57i CT Base Station the Conf key on the 57i CT handset retains its original functionality The Conf key on the handset is not configured for speeddial Format Integer...

Page 638: ...id for 53i 55i 57i and 57i CT phones The 560M expansion module consists of 60 softkeys You can have up to 3 expansion modules on an IP phone totaling 180 softkeys Valid for 55i 57i and 57i CT phones IP Phone Model Softkeys Expansion Module Keys Programmable Keys Lines Available Handset Keys Available 53i 36 to 108 Model 536M 6 Up to 4 functions 9 55i 6 Bottom Keys Up to 20 functions 36 to 108 Mode...

Page 639: ...ive voice path To dial out you have to first put the active call on hold and then press the speeddial key dnd Indicates softkey and or programmable key is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI blf Indicates softkey and or programmable key is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key Maximum of 50 BLFs ar...

Page 640: ...ming calls when pressed pickup Indicates the softkey and or programmable key is configured to pick up parked calls when pressed lcr Indicates the softkey and or programmable key is configured for last call return when pressed directory Indicates the softkey and or programmable key is set for accessing the Directory List callers list Indicates the softkey and or programmable key is set for accessin...

Page 641: ...ed Call Pickup in the Aastra Web UI xml flash sprecode park pickup lcr callers list directory icom services phonelock empty Example softkey1 type line softkey2 type speeddial softkey3 type lcr softkey4 type xml Directed Call Pickup on Extension 2200 softkey2 type dcp softkey2 label dcp2200 softkey2 value 2200 softkey2 states incoming outgoing idle connected Group Call Pickup on group_A softkey3 ty...

Page 642: ...llowing softkey types only speeddial BLF acd dcp XML Flash sprecode Park Pickup Directory Callers List Icom Services Notes 1 For the 57i and 57i CT phones an icon appears beside the soft key label that indicates the status of the line 2 If the softkeyN type parameter is set to flash and no label value is entered for the softkeyN label parameter the label of Flash is used Format Text Default Value ...

Page 643: ...one BLF sprecode Park Pickup dcp XML Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the softkey 2 For blf Value is the extension you want to monitor 3 For sprecode Value is dependent on services offered by server 4 For Park Pickup For valid values see Chapter 5 the section Park Pickup Call Server Configuration Values on page 5 157 For Park Pickup examples s...

Page 644: ...and XML Configuration Files aastra cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parameter can be set for the following softkey types only speeddial BLF BLF List acd dcp Park Pickup lcr Format Integer Default Value 1 Range 1 through 9 Example softkey1 li...

Page 645: ... the following example the softkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Note The IP phone idle screen condenses the softkeys So in the previous example softkey 12 will appear in position 1 if no other softkeys are set A softkey type of empty does not display on the idle screen at all Format T...

Page 646: ...line currently being displayed is in an active call or the call is on hold incoming The phone is ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy because the line is in use or the line is set as Do Not Disturb Note For softkey type Pickup values can be just idle just outgoing or idle outgoing Example softkey1 states idle incoming outgoing softke...

Page 647: ...on hold and then press the speeddial key dnd Indicates programmable key is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI blf Indicates programmable key is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key list Indicates programmable key is configured for BLF list use User can dial out on a BLF List configured key acd fo...

Page 648: ...is configured for last call return when pressed directory Indicates programmable key is configured to access the Directory List callers list Indicates programmable key is configured to access the Callers List conference Indicates programmable key is configured as a conference key Enter as conf in configuration files transfer Indicates programmable key is configured as a Transfer key for transferri...

Page 649: ...ters Appendix A Range none line speeddial dnd do not disturb in the Aastra Web UI blf list BLF List in the Aastra Web UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml flash sprecode park pickup lcr directory callers list conf xfer phonelock empty Example prgkey3 type speeddial ...

Page 650: ...s the speeddial programmable key you then enter the rest of the number from the keypad on the phone line BLF sprecode dcp XML Park Pickup Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the programmable key 2 For line Value is optional for example L4 3 For blf Value is the extension you want to monitor 4 For sprecode Value is dependent on services offered by...

Page 651: ... UI Aastra Web UI Operation Programmable Keys Configuration Files aastra cfg mac cfg Description This is the line associated with the programmable key you are configuring The prgkeyN line parameter can be set for the following softkey types only speeddial BLF BLF List acd dcp Park Pickup lcr Format Integer Default Value 1 Range 1 through 9 Example prgkey3 line 1 prgkey4 line 5 ...

Page 652: ...rb in the Aastra Web UI blf Indicates softkey is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key list Indicates softkey is configured for BLF list use This option is BLF List in the Aastra Web UI User can dial out on a BLF List configured key acd for Sylantro Servers only Indicates the programmable key is configured for auto call distribution called Auto call distr...

Page 653: ... set for accessing the Callers List directory Indicates the softkey is set for accessing the Directory List icom Indicates the softkey is set to be used as the Intercom key services Indicates the softkey is set to be used as the Services key phonelock Indicates the softkey is set to be used to lock unlock the phone empty Indicates the softkey is configured to force a blank entry on the IP phone di...

Page 654: ...ey Feature Key Expansion Module Key Parameters A 152 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix A Example topsoftkey1 type line topsoftkey2 type speeddial topsoftkey3 type lcr topsoftkey4 type xml ...

Page 655: ...for the following softkey types only speeddial BLF acd dcp XML Flash sprecode Park Pickup Directory Callers List Icom Services Notes 1 For the 57i and 57i CT phones an icon appears beside the soft key label that indicates the status of the line 2 If the topsoftkeyN type parameter is set to flash and no label value is entered for the topsoftkeyN label parameter the label of Flash is used Format Tex...

Page 656: ...d on the phone BLF sprecode Park Pickup dcp XML Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the softkey 2 For blf Value is the extension you want to monitor 3 For sprecode Value is dependent on services offered by server 4 For Park Pickup For valid values see Chapter 5 the section Park Pickup Call Server Configuration Values on page 5 157 For Park Pickup...

Page 657: ...s and XML Configuration Files aastra cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The topsoftkeyN line parameter can be set for the following softkey types only speeddial BLF BLF List acd dcp Park Pickup lcr Format Integer Default Value 1 Range 1 through 9 Example topsof...

Page 658: ...used when at a line item in the Directory List The Private key toggles a number in the Directory List to private The Public key allows a number in the Directory List to be sent to the handsets A 57i CT accepts a maximum of 50 entries with the public attribute icom Indicates the feature key is set to be used to make an intercom call directory Indicates the feature key is set for accessing the Direc...

Page 659: ...et Keys Configuration Files aastra cfg mac cfg Description The text label that displays on the IP phone for the feature key Notes 1 For the 57i CT phones an icon appears beside the feature key label that indicates the status of the line 2 If a feature key is configured but no label is set the IP phone sets the label to the English French or Spanish translation of the chosen action The language use...

Page 660: ...n hold and then press the speeddial key dnd Indicates softkey is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI blf Indicates softkey is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key list Indicates softkey is configured for BLF list use This option is BLF List in the Aastra Web UI User can dial out on a BLF List conf...

Page 661: ...ey is set to be used to lock unlock the phone empty Indicates the softkey is configured to force a blank entry on the IP phone display for a specific softkey The soft keys are added in order from softkey1 to softkey20 after any hard coded keys have been added If a particular soft key is not defined it is ignored Default Value none Range none line speeddial dnd blf list BLF List in the Aastra Web U...

Page 662: ...s on the softkey for the Expansion Module The expmodX keyN label parameter can be set for the following softkey types only speeddial BLF acd dcp XML Directory Callers List Icom Services Note For the 57i and 57i CT phones an icon appears beside the soft key label that indicates the status of the line Format Text Default Value Not Applicable Range For line blf types Up to 9 characters For speeddial ...

Page 663: ...r the softkey on the Expansion Module The expmodX keyN value parameter can be set for the following softkey types only speeddial blf dcp XML directory callers list Icom Services not available on 53i Notes 1 For the 57i and 57i CT phones an icon appears beside the soft key label that indicates the status of the line 2 For blf Value is the extension you want to monitor Format Integer Default Value N...

Page 664: ...onfiguration Files aastra cfg mac cfg Description This is the line associated with the softkey you are configuring on the Expansion Module The number of applicable lines available is dependent on the specific IP phone model The expmodX keyN line parameter can be set for the following softkey types only speeddial BLF BLF List acd dcp lcr Format Integer Default Value 1 Range 1 through 9 Example expm...

Page 665: ...s the following parameters softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states Format Boolean Default Value 0 disable Range 0 disable 1 enable Example softkey1 locked 1 Parameter topsoftkeyN locked Configuration Files aastra cfg mac cfg Description Locks the specified top softkey on the 57i or 57i CT IP phone Locking the key prevents a user from changing or configuring the so...

Page 666: ...l configuration Affects the following parameters prgkeyN type prgkeyN value prgkeyN line Format Boolean Default Value 0 disable Range 0 disable 1 enable Example prgkey1 locked 1 Parameter featurekeyN locked Configuration Files aastra cfg mac cfg Description Locks the specified top softkey on the 57i CT IP phone Locking the key prevents a user from changing or configuring the feature key When a key...

Page 667: ...d top softkey on the 5 Series Expansion Module attached to the IP phone Locking the key prevents a user from changing or configuring the softkey on the expansion module When a key is locked the phone uses the server settings and ignores any previous local configuration Affects the following parameters expmodX keyN type expmodX keyN value expmodX keyN line Format Boolean Default Value 0 disable Ran...

Page 668: ...Value N A Range N A Example expanmod1page1left Personnel Ext Parameter expanmod1page1right Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the first 560M expansion module first page right column Format Text String Default Value N A Range N A Example expanmod1page1right Operations Ext Parameter expanmod1page2left Configuration Files aastra cfg mac c...

Page 669: ...od1page2right Logistics Ext Parameter expanmod1page3left Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the first 560M expansion module third page left column Format Text String Default Value N A Range N A Example expanmod1page3left Engineering Ext Parameter expanmod1page3right Configuration Files aastra cfg mac cfg Description Allows you to speci...

Page 670: ...le expanmod2page1left Personnel Ext Parameter expanmod2page1right Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the second 560M expansion module first page right column Format Text String Default Value N A Range N A Example expanmod2page1right Operations Ext Parameter expanmod2page2left Configuration Files aastra cfg mac cfg Description Allows yo...

Page 671: ...d2page2right Logistics Ext Parameter expanmod2page3left Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the second 560M expansion module third page left column Format Text String Default Value N A Range N A Example expanmod2page3left Engineering Ext Parameter expanmod2page3right Configuration Files aastra cfg mac cfg Description Allows you to speci...

Page 672: ...ple expanmod3page1left Personnel Ext Parameter expanmod3page1right Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the third 560M expansion module first page right column Format Text String Default Value N A Range N A Example expanmod3page1right Operations Ext Parameter expanmod3page2left Configuration Files aastra cfg mac cfg Description Allows yo...

Page 673: ...od3page2right Logistics Ext Parameter expanmod3page3left Configuration Files aastra cfg mac cfg Description Allows you to specify a customized heading for the third 560M expansion module third page left column Format Text String Default Value N A Range N A Example expanmod3page3left Engineering Ext Parameter expanmod3page3right Configuration Files aastra cfg mac cfg Description Allows you to speci...

Page 674: ...nal features on the IP phones Blind Transfer Setting Parameter sip cancel after blind transfer Configuration Files aastra cfg mac cfg Description Forces the phone to use the Blind Transfer method available in software prior to release 1 4 This method sends the CANCEL message after the REFER message when blind transferring a call Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Ex...

Page 675: ...tion Files aastra cfg mac cfg Description Enables or disables the forcing web recovery mode feature If this parameter is set to 1 you cannot force web recovery If this parameter is set to 0 press 1 and keys during boot up when the logo displays to force the web recovery mode Format Boolean Default Value 0 false Range 0 false 1 true Example force web recovery mode disabled 1 Parameter max boot coun...

Page 676: ...e is enabled set to 1 you can make separate active calls from the 57i CT base unit and from the cordless handset If this feature is disabled set to 0 only one call can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an active call is put on hold Also when thi...

Page 677: ...s amount of time Note The value of 0 disables the blacklist feature Format Integer Default Value 300 5 minutes Range 0 to 9999999 Example sip blacklist duration 600 Parameter sip whitelist Whitelist Proxy Aastra Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description This parameter enables disables the whitelist proxy feature as fo...

Page 678: ...o disables the phone from using port 5060 and allows the phone to choose a random port to send SIP UDP messages Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example sip symmetric udp signaling 0 Parameter sip user agent Configuration Files aastra cfg mac cfg Description Allows you to enable or disable the addition of the User Agent and Server SIP headers in the SIP stack The v...

Page 679: ... cfg mac cfg Description Specifies the IP address for which to save log files for troubleshooting purposes Format IP address Default Value 0 0 0 0 Range Not Applicable Example log server ip 192 168 3 2 Parameter log server port Log Port in Web UI Aastra Web UI Advanced Settings Troubleshooting Log Settings Configuration Files aastra cfg mac cfg Description Specifies the IP port to use to save log ...

Page 680: ...a an online debugging tool that can be frequently updated and intended for technical support analyzation Blogs are defined by their format a series of entries posted to a single page in reverse chronological order The IP Phone blogs are separated into modules which allow you to log specific information for analyzing Module Name configuration files linemgr user interface misc sip dis display driver...

Page 681: ...n Server Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network Topics This appendix covers the following topics Topic Page Configuration Server Protocol Setup page B 2 TFTP Server Set up page B 2 ...

Page 682: ...kin TFTP server on Google and you should get the web site where you can download the software from Installing PumpKIN is straightforward To configure the directory from where you would be serving the files click on the Options button on PumpKIN s main window as shown in the following figure It is important to select the Give all files radio button under the Read Request Behavior category This make...

Page 683: ...select the Deny all requests in the Write Request Behavior category Click the OK button after you have entered all the required information All the firmware files should be in the file system root directory Currently we do not support downloads from files present in sub directories Consult PumpKIN s documentation if you need more information on how to set up the TFTP server ...

Page 684: ......

Page 685: ... at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix covers the following topics Topic Page IP Phone at the Asterisk IP PBX page C 2 ...

Page 686: ...s used in the extensions conf file to identify this physical phone when issuing Dial commands phone1 The type to use for the 57i is friend Peer is used when the Asterisk is contacting a proxy user is used for phones that can only make calls and friend acts as both a peer and a user type friend If your host has an entry in your DNS then you just enter the machines name in the host field host dynami...

Page 687: ...der the sip section context completes defining the extension for the 57i phone This definition completes configuring the 57i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system enter the Asterisk console and reload Asterisk Use the command sip show peers at the console This will display the extensions that are registered at the IP PBX sy...

Page 688: ......

Page 689: ...Introduction This appendix provides sample configuration files for the 57i 57i CT and 53i Topics This appendix covers the following topics Topic Page Sample Configuration Files page D 2 57i Sample Configuration File page D 2 57i CT Sample Configuration File page D 12 53i Sample Configuration File page D 29 ...

Page 690: ...guration File Sample Configuration File Date October 20th 2005 Phone Model 57i Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a number sign is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contai...

Page 691: ... configures the settings server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from t...

Page 692: ... each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 Time server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means t...

Page 693: ...sing a session border controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat i...

Page 694: ... server 192 168 0 130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternate tftp server FTP server settings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 57iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http path ...

Page 695: ...evious expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial p...

Page 696: ...lity sip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 57i and 57iCT L1 to L3 on the 53i These can be over ridden on a...

Page 697: ...roadSoft SCA line 2 Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 to enable SRV lookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Settings configure line 3 as ...

Page 698: ...t 5060 sip line5 registration period 60 Softkey Settings Softkeys can be set either server wide or unique to each phone Setting softkeys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 18 softkeys that can be configured on the 57i or 57iCT phone These can be set up through either of the 2 configuration files depending on...

Page 699: ... pause and E for On hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is line associated with the softkey For line softkeys the value must be between 5 and 9 1 4 are already hardcoded as the L1 L2 L3 and L4 hard key line call appearances Speed Dials softkey1 type speeddial softkey1 label Ext Pickup softkey1 value 8 softkey2 type speeddia...

Page 700: ...n is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contains sample configurations for the aastra cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible paramters are shown refer to t...

Page 701: ...le configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP...

Page 702: ...00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix D Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ...

Page 703: ... server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means the time server is disabled NAT Settings Option 1 If you are connecting to a Nortel MCS call server and there is a NAT device between the server and the phone then you must s...

Page 704: ...n border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000 ...

Page 705: ... values are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternate tftp server FTP server settings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 57iaastra HTTP server settings for http bogus aastra com firmware ht...

Page 706: ... syntax 0 1 2 3 4 5 6 7 8 9 matches the keypad symbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans s...

Page 707: ...ymbol to to the proxy in the dial string General SIP Settings sip session timer 30 enable support of RFC4028 the default value of 0 disables this functionality sip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User Settings Notes These settings are us...

Page 708: ...Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authentication account sip mode 0 line type 0 generic 1 BroadSoft SCA line 2 Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 t...

Page 709: ...Aastra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user name 5551001 sip line5 display name Test 1 sip line5 auth name 5551001 sip line5 password 5551001 sip line5 mode 0 sip line5 proxy ip 10 50 10 102 sip line5 proxy port 5060 sip line5...

Page 710: ...n be set up as speeddials or as additional call line appearances and have a type label and value associated with it as seen here in the default softkey settings SOFTKEY TYPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SOFTKEY VALUE If softkey type is a speeddial any ...

Page 711: ...appearance softkey6 type line softkey6 label Test 1 softkey6 line 5 blf softkey8 type blf softkey8 label Jane Doe softkey8 value 4559 softkey8 line 1 list softkey11 type list softkey12 type list Cordless Handset Feature Keys Notes In addition to the configuration parameters that exist on the 57i phone following are the parameters specific to the 57i Cordless phones handset These parameters can be ...

Page 712: ...llowing settings N corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key N control 1 Takes an integer value Feature key N hs event 1 Takes an integer value Feature key N base event 1 Takes an integer value key list version 1 The parameter value has to be incremente...

Page 713: ...ock and hide this key Do not show it in the Feature keys list in the cordless handset and do not let the user modify this key using the phone or the web client Feature key 0 hs event 7 These events are for handset specific events Events can be local to the handset like directory caller s list intercom etc or may be an event that is sent to the base set for fruther processing When this key is confi...

Page 714: ...e between 7 23 1 Seize base set s line1 2 Seize base set s line2 3 Seize base set s line3 4 Seize base set s line4 5 Seize base set s line5 6 Seize base set s line6 7 Seize base set s line7 8 Seize base set s line8 9 Seize base set s line9 10 Seize base set s line0 11 Send the base set s transfer event 12 Send the base set s conference event 13 Make feature list public Example configuration key li...

Page 715: ...y 2 Fr label Fr Xfer Feature key 2 Sp label Sp Xfer Feature key 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom Feature key 3 control 1 Feature key 3 hs event 86 Feature key 3 base event 13 Feature key 4 En label Opt Feature key 4 Fr label Fr Opt Feature key 4 Sp label Sp Opt Feature key 4 hs...

Page 716: ... base event 13 Feature key 7 En label Redial Feature key 7 Fr label Fr Redial Feature key 7 Sp label Sp Redial Feature key 7 hs event 60 Feature key 7 control 4 Feature key 7 base event 13 Feature key 8 En label Dir Feature key 8 Fr label Fr Dir Feature key 8 Sp label Sp Dir Feature key 8 hs event 61 Feature key 8 control 2 Feature key 8 base event 13 Feature key 9 En label Services Feature key 9 ...

Page 717: ... Comments This file contains sample configurations for the aastra cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible paramters are shown refer to the admin guide for the full list of supported parameters their defaults and valid ranges The Aastra 57i 57iCT and 53i phones will download 2 configuration file...

Page 718: ...P Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled the following network settings will have to be configured manually either through the configuration files the Options List in the phone or the Web Client IP Address of the phone Subnet Mask Gateway DNS ...

Page 719: ... server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means the time server is disabled NAT Settings Option 1 If you are connecting to a Nortel MCS call server and there is a NAT device between the server and the phone then you must s...

Page 720: ...Sample Configuration Files D 32 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix D sip nortel nat timer 60 seconds between keep alive messages ...

Page 721: ...f the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmwar...

Page 722: ...Sample Configuration Files D 34 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix D ...

Page 723: ...ngs ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 57iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http path firmware Dial Plan Settings Notes As you dial a number on the phone the phone will initiate a call when one of the following conditions are meet 1 The entered number is an exact match in the dial p...

Page 724: ...Sample Configuration Files D 36 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix D ...

Page 725: ...dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial plan 01 xxx 2 8 xxxx 91xxxxxxxxxx accecpt any 4 digit number beginning with a 0 or 1 any 5 digit number beginning with a number between...

Page 726: ...off support for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 57i and 57iCT L1 to L3 on the 53i These can be over ridden on a per line basis using the per line settings See the Admin Guide for a detailed explaination of how this works sip screen name Joe Smith the name display on...

Page 727: ...to 0 to enable SRV lookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Settings configure line 3 as the support Broadsoft SCA line the proxy and registrar settings are taken from the global settings above sip line3 screen name Support sip line3 user name...

Page 728: ... phone Setting programmable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be configured on the 53i phone and only 2 on the phone These can be set up through either of the 2 configuration files depending on whether this is to be server wide aastra cfg or phone specific mac cfg Each prgk...

Page 729: ...xtension you want to monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appearances Speed Dials prgkey1 type speeddial prgkey1 value 8 prgkey2 type speeddial prgkey2 value 69 DND Key prgkey3 type dnd Line appearance prgkey4 type line prgkey4 line 5 blf prgkey5 type blf prgke...

Page 730: ......

Page 731: ...his appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Sample BLF Softkey Settings page E 2 Asterisk BLF page E 2 BroadSoft BroadWorks BLF page E 3 ...

Page 732: ...configurations to enable Asterisk BLF support on Aastra IP phones 57i and 57i CT Configuration Parameters for Asterisk BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 53i Configuration Parameters for Asterisk BLF prgkey1 type blf prgkey1 value 9995551212 prgkey1 label John prgkey1 line 1 prgkey7 type blf prgkey7 value 9995551313 prgkey7 label Jane prgkey7 line 1...

Page 733: ... softkey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip my57i blf list as broadsoft com 53i Configuration Parameters for Broadsoft BroadWorks BLF prgkey6 type list prgkey6 label prgkey6 value 1 prgkey7 type list prgkey7 label prgkey7 value 1 list uri sip my53i blf list as broadsoft com Note One softkey must be defined of type list for EACH monitored user So if there are 2 us...

Page 734: ......

Page 735: ...dix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Page Multiple Proxy Server Configuration page F 2 ...

Page 736: ...y port 5060 sip registrar ip sip registrar port 5060 sip registration period 3600 sip nortel nat support 0 sip nortel nat timer 0 sip broadsoft talk 0 sip broadsoft hold 0 sip broadsoft conference 0 sip dial plan x line info Fill in all necessary information below carefully Populate all lines even if there is only one account line 1 sip line1 auth name sip line1 password sip line1 mode 0 sip line1...

Page 737: ... auth name sip line3 password sip line3 mode 0 sip line3 user name sip line3 display name sip line3 screen name line 4 sip line4 auth name sip line4 password sip line4 mode 0 sip line4 user name sip line4 display name sip line4 screen name sip line4 proxy ip sip line4 proxy port 5060 sip line4 registrar ip sip line4 registrar port 5060 sip registration period 500 sip nortel nat support 0 sip norte...

Page 738: ......

Page 739: ...at page G 3 Support of Virtual Web Servers page G 3 Creating XML Objects page G 4 Creating Custom Softkeys page G 5 Text Menu Object Menu Screens page G 6 Text Screen Object Text Screens page G 12 UserInput Object User Input Screens page G 21 Directory Object Directory List Screen 57i only page G 36 Status Message Object Idle Screen page G 38 Execute Commands Object for executing XML commands page...

Page 740: ...out this appendix G 2 41 001160 00 Release 2 1 Rev 04 IP Phone Administrator Guide Appendix G Attributes Options to Use with XML Objects page G 40 HTTP Post page G 62 XML Schema File page G 65 Topic Page ...

Page 741: ...XML objects must be compliant with XML recommendations and special characters must be escape encoded The default character set for the XML API is ISO 8859 1 Support of Virtual Web Servers The IP phones support the configuration of a web sever to host multiple websites with different content With this feature the webserver looks at the Host header in the incoming HTTP request sent by the browser to...

Page 742: ...ut Fields User Input Screens Directory Object Directory List Screen 57i only Status Message Object Idle Screen Execute Commands Object for executing XML commands Using the Reset Command Using the NoOp Command Using the FastReboot Command XML Softkey or Programmable Key LED Behavior Command Dynamic Configuration Object to push a configuration to the phone XML Image Objects 55i 57i 57i CT only You c...

Page 743: ...g of any object on the 57i 57i CT The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens The Dial function is available to screens that allow input The dial string for the Dial function is taken from the menu items URI on the Menu Screen and from the editor field input on the Input Screen ExistingAc...

Page 744: ... of numbers using the style bullet TheText Menu object allows users to navigate the application by linking HTTP requests to menu items Implementation The following is how you would implement the Text Menu object Softkeys 1 Select 6 Done XML Description AastraIPPhoneTextMenu defaultIndex some integer destroyOnExit yes no Title Menu Title Title MenuItem base http base Prompt First Choice Prompt URI ...

Page 745: ...3 Prompt Traffic Reports Prompt URI rss_to_xml pl URI MenuItem MenuItem Prompt Employee List Prompt URI employees xml URI MenuItem MenuItem base Prompt Weather Prompt URI http 10 50 10 52 weather pl URI MenuItem AastraIPPhoneTextMenu XML Screen Example Note The maximum number of items to be included in a Text Menu object is 15 Phone Services 1 Traffic Reports 2 Employee List 3 Weather Select Done ...

Page 746: ...TextMenu style none Title Example Title MenuItem Prompt Item 1 Prompt URI http somepage xml URI MenuItem AastraIPPhoneTextMenu XML example The following is an example of using the style none attribute with the AastraIPPhoneText Menu object AastraIPPhoneTextMenu style none Title Phone Services Title MenuItem base http 10 50 10 53 Prompt Traffic Reports Prompt URI rss_to_xml pl URI MenuItem MenuItem...

Page 747: ...001160 00 Release 2 1 Rev 04 G 9 Creating an XML Application Appendix G XML Screen Example The following example shows the items in the Text Menu without the item numbering Phone Services Traffic Reports Employee List Weather Select Done ...

Page 748: ...tle Example Title MenuItem Prompt Item 1 Prompt URI http somepage xml URI MenuItem AastraIPPhoneTextMenu XML example The following is an example of using the style bullet attribute with the AastraIPPhoneText Menu object AastraIPPhoneTextMenu style bullet Title Phone Services Title MenuItem base http 10 50 10 53 Prompt Traffic Reports Prompt URI rss_to_xml pl URI MenuItem MenuItem Prompt Employee L...

Page 749: ...001160 00 Release 2 1 Rev 04 G 11 Creating an XML Application Appendix G XML Screen Example The following example shows the items in the Text Menu without the item numbering Phone Services Select Done Traffic Reports Employee List Weather ...

Page 750: ...tion to a new page by using the doneAction attribute and specifying the new page to go to in the XML script Implementation The following is how you would implement the Text Screen object Softkey 6 Done XML Description AastraIPPhoneTextScreen destroyOnExit yes no Title Screen Title Title Text The screen text goes here Text AastraIPPhoneTextScreen or AastraIPPhoneTextScreen doneAction HTTP address T...

Page 751: ...lemented similar to the firmware info screen Note that white space is preserved in XML so the display should word wrap appropriately Only three lines can display at a time Text AastraIPPhoneTextScreen XML Screen Example 1 Note This example displays text that you can scroll through on the LCD screen As you scroll the screen the previous text is destroyed Screen Object Done The screen object can be ...

Page 752: ... LCD screen As you scroll the screen and then press DONE 55i 57i 57i CT or the RIGHT ARROW key 53i the screen redirects you to the location specified in the script After pressing DONE or the RIGHT ARROW key the phone checks if a doneAction exists in the XML script If it does the screen gets redirected to the location specified If it does not exist then the scrolled screens use the destroyOnExit at...

Page 753: ...is feature For a 53i an Administrator can use the allowAnswer attribute with the AastraIPPhoneTextScreen XML object Valid values for the allowAnswer attribute are yes or no default For 55i 57i and 57i CT The Answer and Ignore softkeys display on the LCD when the phone has an incoming call at the same time it receives an XML application XML applications are destroyed if the phone receives a call af...

Page 754: ...ming call at the same time it receives an XML application XML applications are destroyed if the phone receives a call after the XML has been rendered When the Ignore Answer line displays you can press the Right Arrow key Answer to answer the incoming call without disturbing the current XML application When you answer the call the Ignore Answer line disappears from the LCD Pressing the Left Arrow k...

Page 755: ... Using this object you can specify the following for the text that displays alignment using the Align attribute and specifying right left or center text size using the Line Size attribute and specifying normal or double height display type using the Line or Scroll attributes to specify static or scrolling See the AastraIPPhoneFormattedTextScreen structure example on page G 18 The phone s LCD scree...

Page 756: ...xtScreen object describes the structure of the XML document that you can use to format the text that displays on the phone s LCD screen The default structure of the AastraIPPhoneFormattedTextScreen object is AastraIPPhoneFormattedTextScreen Line Size normal double Align right left center A line of static text Line Scroll Height n Line Size normal double Align right left center Scrolling text Line ...

Page 757: ...middle block AastraIPPhoneFormattedTextScreen Line Size double Align left A line of static text Line Scroll Height 2 Line Size normal Align right Scrolling text Line Line Another line of Scrolling Text Line Line Yet another scrolling line Line Scroll Line Some static footer text Line AastraIPPhoneFormattedTextScreen XML Screen Examples IP Phones 55i 57i and 57i CT Done A line of static text This b...

Page 758: ...ease 2 1 Rev 04 IP Phone Administrator Guide Appendix G IP Phone 53i Note You can view all 5 lines at once on the 55i 57i and 57i CT IP phones You can view only 2 lines at a time up to 5 lines on the 53i IP phone A line of static text This block can scroll ...

Page 759: ...ter tag is appended to the address in the URL tag and sent via HTTP GET For User input screens you can also create the following Time and Date Format User input screens For more information see Time and Date Formats User Input Screens on page G 28 Multiple input fields per AastraIPPhoneInputScreen object For more information see Multiple Input Fields User Input Screens on page G 31 Implementation ...

Page 760: ...tle Title Prompt Enter IP address or host name Prompt URL Target receiving the input URL Parameter parameter added to URL Parameter Default SoftKey index 1 Label Backspace Label URI SoftKey Exit URI Softkey SoftKey index 2 Label Dot Label URI SoftKey Exit URI Softkey SoftKey index 3 Label ChangeCase Label URI SoftKey Exit URI Softkey SoftKey index 4 Label Numeric Alpha Label URI SoftKey Exit URI S...

Page 761: ... Application Appendix G XML Example AastraIPPhoneInputScreen type IP Title Proxy Server Title Prompt Server IP Prompt URL http 10 50 10 53 script pl URL Parameter proxy Parameter Default Default AastraIPPhoneInputScreen XML Screen Example Proxy Server Backspace Done Server IP Dot Cancel ...

Page 762: ...w you would implement the UserInput object using Numbers Softkeys 1 Backspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type number Title Proxy Port Title Prompt Port Prompt URL http 10 50 10 53 script pl URL Parameter port Parameter Default 5060 Default AastraIPPhoneInputScreen XML Screen Example Proxy Port Backspace Done Port 5060 Cancel ...

Page 763: ...xtspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type string password yes Title SIP Settings Title Prompt Enter something Prompt URL http 10 50 10 53 script pl URL Parameter passwd Parameter Default Default AastraIPPhoneInputScreen XML Screen Example Note In the above example if the user entered 12345 then the URL sent back to the server is http 10 50 10 53 script pl passwd 12345 SIP S...

Page 764: ...mbols to the phone s softkey the server must include the list of characters in the URI field of the XML softkey script The URI must be in the format SymbolList Symbol List content The content of the Symbol List must be encapsulated by quotes You can specify multiple symbols in one URI For example the SymbolList specifies the and symbols There are some special characters that needed to be encoded d...

Page 765: ...ject and Softkey Example AastraIPPhoneInputScreen type IP Title Email Title SoftKey index 1 Label Symbols Label URI SoftKey SymbolList URI SoftKey SoftKey index 2 Label Backspace Label URI SoftKey Exit URI Softkey SoftKey index 3 Label Dot Label URI SoftKey Exit URI Softkey Prompt Email Address Prompt URL http myserver com myscript com URL Parameter email Parameter Default Default AastraIPPhoneInp...

Page 766: ...in an application that requires the user to specify a time or a date for example when scheduling a meeting The user could press a softkey that gets the XML script asking you to enter a time date This time date is then forwarded to a script that schedules the meeting or reports a conflict XML Examples The following example illustrates the AastraIPPhoneInputScreen object using the time date attribut...

Page 767: ...er Current Time Prompt Parameter Time Parameter Default 14 23 22 Default AastraIPPhoneInputScreen IP Phones 55i 57i 57i CT IP Phone 53i Note If you don t specify a time the XML script uses the following default values 12 00 00am US 00 00 00 International US Time Done Enter Current Time 12 00 00am Cancel Enter Current Time 12 00 00am Enter Cancel Int Time Done Enter Current Time 14 23 22 Cancel Ent...

Page 768: ...t 12 22 1980 Default AastraIPPhoneInputScreen IP Phones 55i 57i 57i CT IP Phone 53i International Date AastraIPPhoneInputScreen type dateInt Title Int Date Title Prompt Enter Birthday Prompt Parameter Date Parameter AastraIPPhoneInputScreen IP Phones 55i 57i 57i CT IP Phone 53i US Date Done Enter Birthday 12 22 1980 Cancel Enter Birthday 12 22 1980 Enter Cancel Int Date Done Enter Birthday 26 5 20...

Page 769: ...eld tags The phone treats softkey information specified outside of the InputField tags as a default value Each AastraIPPhoneInputScreen object supports only 1 URL The following tags support this feature Note If you don t specify a date the XML script uses the current date in the specified format Tags for Multiple Input Fields InputField InputField Note This tag supports the type password and edita...

Page 770: ...utScreen Attributes defaultIndex Allows you to set an integer value from 1 6 that specifies which input field the edit cursor starts in Default is 1 displayMode Allows you to set a specific display mode for the screen normal or condensed Default is normal mode Normal Mode Prompts and inputs each appear on separate lines on the display The user can scroll through the lines Notes 1 An InputField tag...

Page 771: ...arameter date Paramter Default 01 24 07 Default SoftKey index 5 Label DateDone Label URI Softkey Submit URI SoftKey InputField AastraIPPhoneInputScreen Posting the above AastraIPPhoneInputScreen XML script displays the following screens on the IP phone Screen 1 Note Notice that the cursor is active within the first element field and that the phone is displaying the InputField 1 softkey Test Name R...

Page 772: ... Note Notice that the softkeys change to reflect the new input type timeUS Scrolling down again goes to the next page of inputs Screen 3 Note Notice that the softkeys change again to reflect the current input item on the screen Date Test Name Robert Time 10 50 24 AM ____________________ Cancel Done Screen 2 Test Date 11 24 07 ____________________ DateDone Screen 3 ...

Page 773: ... If you use the attribute displayMode condensed in the root tag Screen 4 the display changes to have prompt and inputs on the same line The behavior of the screens using condensed mode is the same as Screens 1 through 3 but without the scrolling Test Name Robert Time 10 50 24 AM Date 11 24 07 ____________________ NameDone Screen 4 ...

Page 774: ... Previous and Next which can be linked to other XML objects Implementation The following is how you would implement the Directory object in XML Softkeys 1 Dial 6 Done 2 Previous optional 5 Next optional XML Description AastraIPPhoneDirectory destroyOnExit no next uri previous uri Attributes are optionalà Title Directory Title Title Menu Item Prompt Contact Name Prompt URI number URI Menu Item Addi...

Page 775: ... 1 Prompt URI 10 50 10 49 URI MenuItem MenuItem Prompt 53i John Doe 2 Prompt URI 4326 URI MenuItem MenuItem Prompt 57i CT John Doe 3 Prompt URI 9982691234 URI MenuItem AastraIPPhoneDirectory XML Screen Example Note The maximum number of items to be included in a Directory object is 15 per page In this example there are six pages My Directory 1 6 Dial Cancel Next Previous 2 9133i John Doe 2 1 480i ...

Page 776: ...a time Messages remain displayed until they are removed by the server or the phone reboots The AastraIPPhoneStatus object feature is always enabled AastraIPPhoneStatus Structure The AastraIPPhoneStatus object describes the structure of the XML document that you can use to send status messages to the phone The basic structure of the AastraIPPhoneStatus object is AastraIPPhoneStatus Session My sessi...

Page 777: ...Message AastraIPPhoneStatus In this example the AastraIPPhoneStatus object sends the default behavior with the status message i e the status message is added to the scroll list Example 2 You can also use the AastraIPPhoneStatus object to remove status messages from the display by setting an empty tag for the Message index tag The following example removes the status message that was posted to the ...

Page 778: ...o perform a fast reboot of the IP phone when required XML Softkey Programmable Key LED Behavior The URI Led softkey or programmable key type execute command controls the behavior of XML softkey or programmable key LEDs The softkey or programmable key must be configured for XML before you enable this feature The following paragraphs describe the AastraIPPhoneExecute object and the commands you can ...

Page 779: ...d XML URI page Using the NoOp Command You can use the AastraIPPhoneExecute object as an object to create a blank display it has no affect on the IP phone It is made up of a blank URI You can use this feature when you need to press a key on the phone to access a feature and it is not necessary to display anything You can also use the AastraIPPhoneExecute object and this command with other objects i...

Page 780: ...y or Programmable Key LED Behavior Command You can control the behavior of XML softkey or programmable key LEDs using the command URI Led softkey or programmable key type execute command with the AastraIPPhoneExecute object This LED feature is applicable to XML softkeys top or bottom programmable keys and expansion module softkeys The softkey or programmable key must be configured for XML before y...

Page 781: ... LED command in an AastraIPPhoneExecute script AastraIPPhoneExecute ExecuteItem URI Led topsoftkey20 on ExecuteItem URI Led softkey1 off ExecuteItem URI Led prgkey2 fastflash ExecuteItem URI Led expmod2 key20 slowflash AastraIPPhoneExecute Notes 1 Using the Aastra Web UI you must set the XML push server list from where the XML HTTP post is being sent 2 The LED states specified in the AastraIPPhone...

Page 782: ...e phone In order for the phone to apply new configuration parameters you have to enter the parameters via the user interfaces Telephone User Interface Web User Interface or configuration files or reapply the new parameters using the XML scripts after every boot Specific configuration parameters are dynamic on the phone when pushed from XML scripts on the server See Dynamic Configuration Parameters...

Page 783: ...e server to the phone AastraIPPhoneConfiguration ConfigureItem Parameter softkey1 label Parameter Value John Doe Value ConfigureItem ConfigureItem Parameter softkey1 type Parameter Value speeddial Value ConfigureItem ConfigureItem Parameter softkey1 value Parameter Value 5551234 Value ConfigureItem AastraIPPhoneConfiguration Note You can add more configuration items as applicable There is a limit ...

Page 784: ...ansfer disabled prgkeyN name conference disabled prgkeyN value directory disabled prgkeyN line callers list disabled live dialpad options password enabled tone setv time server disabled ring tone time reserved audio mode dst config language time server1 ringback timeout time server2 headset tx gain time server3 headset sidetone gain time format handset tx gain date format handset sidetone gain tim...

Page 785: ...ion uri registered admin password action uri incoming user password action uri outgoing sip nat ip action uri onhook sip nat port action uri offhook sip dial plan action uri startup sip dial plan terminator play a ring splash sip digit timeout map redial key to sip blf subscription period map conf key to sip registration retry timer download protocol sip forward number ftp server sip forward mode ...

Page 786: ...t you can use in an XML script XML Image Object Image Type Description AastraIPPhoneImageScreen Standalone Bitmap Image Displays a single bitmap image according to alignment height and width specifications AastraIPPhoneImageMenu Menu Image Displays a bitmap image as a menu Menu selections are linked to keypad keys 0 9 AastraIPPhoneTextMenu Icon Menu Icon Menu Image Displays a small icon before eac...

Page 787: ...acters Two hex characters map to one byte of pixel data where each bit represents a pixel The image data describes the bitmap from left to right and top to bottom The data is padded on an 8 bit boundary so if the height and width do not match the pixel information then the image will not display correctly The character strings map to the middle and four corners of the screen If desired you can spe...

Page 788: ... as follows AastraIPPhoneImageScreen Image verticalAlign top middle bottom pixel horizontalAlign left middle right pixel height integer width integer FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200 Image vertical and horizontal default to middle height and width must match the image data AastraIPPhoneImageScreen XML Screen Example Note This object supports the destroyOnExit attribute ...

Page 789: ...l data where each bit represents a pixel The image data describes the bitmap from left to right and top to bottom The data is padded on an 8 bit boundary so if the height and width do not match the pixel information then the image will not display correctly The character strings map to the middle and four corners of the screen If desired you can specify an integer as an absolute pixel for customiz...

Page 790: ...s appended to the base URI if one exists The default softkey is a Done key at the bottom right position It is a parse error if two URIs specify the same index XML Screen Example Note This object supports the destroyOnExit attribute Done Press0 CompanyInfo Press1 StockMarket Press Weather This entire box is a bitmap image ...

Page 791: ...igate the application by linking HTTP requests and icons to menu items XML Example The XML script for the AastraIPPhoneTextMenu Icon Menu object is as follows AastraIPPhoneTextMenu Title Icon Menu Title MenuItem base http someserver icon 1 Prompt Voicemail Prompt URI scripts voicemail php URI MenuItem MenuItem icon 2 Prompt Horoscope Prompt URI scripts horoscope php URI MenuItem IconList Icon inde...

Page 792: ...After you define the icons in the IconList you can then call those icons as you need them throughout the script This also allows you to assign the icons to softkeys on the phone You can load images in the IconList in two ways By specifying the image after a special prefix called Icon For example IconList Icon index 1 Icon Envelope Icon IconList By specifying the image in hexidecimal format For exa...

Page 793: ...of the IconList attribute to create images for softkey prompts AastraIPPhoneTextScreen Title Directory List Title Text Welcome to the Directory Text SoftKey index 4 icon 2 Label Listing Label URI http server page php URI SoftKey SoftKey index 3 icon 1 Label Exit Label URI http server otherpage php URI SoftKey IconList Icon index 1 FF00F3 Icon Icon index 2 Icon ArrowRight Icon IconList AastraIPPhon...

Page 794: ...Images The IP phones have internal icon images you can use when specifying the Icon uri name attribute in the IconList The following table lists the internal icons you can specify URI Name Displays this PhoneOnHook PhoneOffHook PhoneRinging DND None ArrowRight ArrowLeft Speaker DirectoryList Welcometothe Directory Listing Exit Exit Icon ArrowRight Icon ...

Page 795: ...lication 41 001160 00 Release 2 1 Rev 04 G 57 Creating an XML Application Appendix G ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse TailArrowUp TailArrowDown URI Name Displays this ...

Page 796: ... the Beep attribute is set to no i e Beep no or not present then the default behavior is no beep is heard when the object arrives to the phone Scroll Delay Option configurable via config files and Aastra Web UI only The IP phones support a scroll delay option that allows you to set the time delay in seconds between the scrolling of each status message on the phone The default time is 5 seconds for...

Page 797: ...les this feature XML Example The following example illustrates the use of the Timeout attribute with the AastraIPPhoneFormattedTextScreen object The result would cause the LCD screen to timeout in 30 seconds xs element name AastraIPPhoneFormattedTextScreen xs attribute name Beep default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs simpleType xs attribute...

Page 798: ... to lock in the display of the XML information even if other events occur except for an incoming call xs element name AastraIPPhoneFormattedTextScreen xs attribute name Beep default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs simpleType xs attribute xs attribute name DestroyOnExit default no xs simpleType xs restriction base xs string xs pattern value y...

Page 799: ...abel to Display Label URI URI to Get Label Hardkey XML Example The following illustrates the AastraIPPhoneTextScreen object using the Cancel attribute AastraIPPhoneTextScreen cancelAction http 10 50 10 117 ft xml Title Test Title Text This is a test of the cancel action Text AastraIPPhoneTextScreen When this XML script is sent to the phone and the user presses the default CANCEL key the script exe...

Page 800: ...nd Example 2 for a sample HTTP post packet and php source code Example 1 POST HTTP 1 1 Accept image gif image x xbitmap image jpeg image pjpeg application vnd ms powerpoint application vnd ms excel application msword application x shockwave flash Referer http 10 50 10 53 Accept Language en us Content Type application x www form urlencoded Accept Encoding gzip deflate User Agent Mozilla 4 0 compati...

Page 801: ...urlencode data post POST HTTP 1 1 r n post Host phone r n post Referer server r n post Connection Keep Alive r n post Content Type application x www form urlencoded r n post Content Length strlen xml r n r n fp fsockopen phone 80 errno errstr 5 if fp fputs fp post xml flush fclose fp xml AastraIPPhoneTextScreen n xml Title Push test Title n xml Text This is a test for pushing a screen to a phone T...

Page 802: ...tting The phone recognizes this setting when parsing the HTTP header If the setting is present then it passes along the refresh timeout and the URL to the ParserData object which all XML screen objects inherit from The ParserData class also has a timer which must be set to expire at the next refresh time When the timer expires time to refresh the screen the phone requests the URL again and display...

Page 803: ...ng the Schema file provided in this section This helps you find any parsing errors that may exist and verify that your XML objects conform to the Aastra API XML Schema xml version 1 0 encoding ISO 8859 1 xs schema xmlns xs http www w3 org 2001 XMLSchema xs element name AastraIPPhoneTextScreen xs complexType xs sequence xs element name Title type xs string xs element name Text xs simpleType xs rest...

Page 804: ...ent xs element name AastraIPPhoneTextMenu xs complexType xs sequence xs element name Title type xs string xs element name MenuItem minOccurs 1 maxOccurs 15 xs complexType xs sequence xs element name Prompt type xs string xs element name URI type xs string xs sequence xs attribute name base type xs string xs complexType xs element xs sequence xs attribute name destroyOnExit default no xs simpleType...

Page 805: ...ribute xs attribute name password default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs simpleType xs attribute xs attribute name destroyOnExit default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs simpleType xs attribute xs complexType xs element xs element name AastraIPPhoneDirectory xs complexType xs sequence ...

Page 806: ...sequence xs complexType xs element xs sequence xs attribute name destroyOnExit default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs simpleType xs attribute xs attribute name next type xs string xs attribute name previous type xs string xs complexType xs element xs schema ...

Page 807: ...iginal purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as...

Page 808: ...nty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your ...

Page 809: ... key cancels incoming call 3 21 incoming call interrupts dialing 3 21 local dial plan 3 19 MWI Line 3 22 park call sprecode global setting 3 20 pickup parked call pickupsprecode global setting 3 20 play call waiting tone 3 21 send dial plan terminator 3 19 status scroll delay 3 21 stuttered dial tone 3 21 suppress dtmf playback 3 20 UPnP mapping lines 3 22 xml beep support 3 21 beep for xml applic...

Page 810: ...ecedence 1 22 methods for performing 2 2 configuration file description of 1 21 configuration files installing 1 23 using 2 15 configuration server 4 79 configuring 4 79 configuration server settings 3 59 D delete key 1 7 DHCP 4 4 configuring 3 6 4 6 not using 1 18 using 1 18 dial plan configuring 5 33 dial plan terminator overview 5 32 dial plan emergency 5 15 dial plans overview 5 30 Dial softke...

Page 811: ...ing 1 23 firmware updates 3 66 flash key 5 100 5 110 G General Preferences 3 19 Goodbye Key canceling incoming call using 5 54 Group Call Pickup GCP key 5 99 H HTTP and HTTPS support 2 5 HTTPS client functions 2 6 client server configuration 4 23 security method for 1 23 1 24 server functions 2 6 using via Aastra Web UI 2 7 I icom key 5 108 incoming call interrupts dialing 5 52 Installation 1 6 In...

Page 812: ... gateway 3 33 HTTPS block XML HTTP Posts 3 38 HTTPS Client Method 3 37 HTTPS redirect 3 38 IP Address 3 32 LAN Port 3 34 NAT IP 3 35 NAT RTP port 3 36 NAT SIP Port 3 35 Nortel NAT 3 36 Nortel NAT timer 3 36 NTP time servers 3 37 PC Port 3 34 primary DNS 3 33 secondary DNS 3 34 subnet mask 3 33 Time Servers 1 thru 3 3 37 UPnP 3 35 network settings advanced 3 35 4 16 network settings basic 3 32 4 4 ...

Page 813: ...P 1 50 priority alert settings 1 103 RTP Codec DTMF global settings 1 77 silence suppression settings 1 80 SIP registration retry timer 1 67 softkeys programmable keys feature keys 1 136 stuttered dial tone setting 1 100 Suppress DTMF Playback 1 119 time server 1 31 ToS 1 30 Transport Layer Security TLS 1 72 updating caller ID 1 173 UPnP 1 25 VLAN 1 26 voicemail 1 84 whitelist proxy 1 175 XML sett...

Page 814: ...imeout for XML 5 198 scroll delay 5 198 scrolling status message 5 201 1 58 Services key 1 10 1 15 services key 5 102 silence suppression 4 69 SIP advanced settings 4 58 configuring 4 50 overview of 4 45 parameter precedence 4 48 SIP settings advanced 3 49 acd subscription period 3 52 blacklist duration 3 53 BLF subscription period 3 52 explicit mwi subscription 3 49 explicit mwi subscription peri...

Page 815: ...sage scrolling 1 58 configuring in configuration files and Web UI 5 201 T time and date date format 3 29 time format 3 29 time servers configuring 4 42 ToS 4 31 ToS DSCP 3 39 Transfer softkey 1 11 1 15 troubleshooting 9 2 solutions to common problems 9 7 Tx Rx adjustments about 5 218 configuring 5 219 type of service RTCP 3 39 RTP 3 39 SIP 3 39 U upgrading firmware 8 2 UPnP configuring 4 28 1 25 d...

Page 816: ...y 6 19 X xfer key 5 101 5 109 Xfer key enabling disabling 5 66 XML configuring 5 203 configuring on IP phone 5 202 customized services 5 196 overview 5 196 push requests 5 203 using on phone 5 208 XML action URIs 5 209 xml beep support 5 48 5 50 XML Get timeout 5 198 XML key 5 99 XML softkey URI 5 214 ...

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Page 818: ...007 Aastra Telecom Inc If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastratelecom com or call 1 800 574 1611 for technical assistance 41 001160 00 Release 2 1 Rev 04 August 2007 ...

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