Troubleshooting Solutions
41-001160-00, Release 2.1, Rev 04
9-13
Troubleshooting
T
roubleshooting
How to reset a user’s password?
IP Phone UI
1
Press
on the phone to enter the Options List.
2
Select
User Password
.
3
Enter the current user password.
4
Press
Enter
.
5
Enter the new user password.
Note:
The IP phones support numeric characters only in passwords. If you enter a password with
alpha characters, the phone uses the default password instead.
6
Press
Enter
.
7
Re-enter the new user password.
8
Press
Enter
.
A message, "Password Changed" displays on the screen.
Aastra Web UI
Step Action
1
Click on
Operation->User Password
.
2
In the "
Current Password
" field, enter the current user password.
3
In the "
New Password
" field, enter the new user password.
4
In the "
Confirm Password
" field, enter the new user password again.
5
Click
to save your changes.