November 2015
100269085
Hybrid Electric
Heat Pump Water Heater
Installa on Instruc ons and
Use & Care Guide
Keep this manual in the pocket on heater for future reference whenever maintenance, adjustment or service is required.
Retain your original receipt as proof of purchase.
LOW LEAD
CONTENT
DO NOT RETURN THIS UNIT TO THE STORE
Read this manual and the labels on the water heater before you install,
operate, or service it. If you have di
ffi
culty following the direc ons, or
aren’t sure you can safely and properly do any of this work yourself:
• Call our Technical Assistance Hotline at
1-888-479-8324
. We can help you with
installation, operations, troubleshooting, or maintenance. Before you call, write
down the model and serial number from the water heater’s data plate.
Incorrect installa on, opera on, or service can damage the water heater, your house
and other property, and present risks including
fi
re, scalding, electric shock, and
explosion, causing serious injury or death.
Table of Contents
Page
IMPORTANT SAFETY INFORMATION ................................. 3
GETTING STARTED ............................................................ 6
INSTALLATION ................................................................... 7
DIAGNOSTIC CODES ........................................................ 20
TROUBLESHOOTING CHART ........................................... 22
MAINTENANCE ............................................................... 28
REPAIR PARTS ILLUSTRATION .......................................... 33
