3xLogic vigil Client User Manual Download

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16 Language Switcher

VIGIL Client can be run in English, French, Spanish, Chinese and Hebrew. The

Language Switcher

can be run from the Windows Start

menu.

Select

Programs | VIGIL | Language Switcher

Select the desired language from the drop-down menu and click

Switch

A prompt will show informing that a system reboot is required to complete the language change.

Click

Yes

to reboot immediately, Click

to have the update applied the next time the system is restarted.

Note:

The prompt will display in the language that is being switched to.

109

Summary of Contents for vigil Client

Page 1: ......

Page 2: ...ondisclosure agreement The purchaser may make one copy of the software for backup purposes No part of this manual and or databases may be reproduced or transmitted in any form or by any means electron...

Page 3: ...VIGIL Client 11 User Audit Settings 11 Usage Performance Bar 11 User Audit Reports 12 Search Criteria 12 Report Types 13 Sample Report 13 User Performance Report 14 User Performance Report Example 14...

Page 4: ...1 Data Drive Settings 32 Global Server Settings Sub Tab 32 Sequence Sub Tab 33 5 2 6 Users Tab 33 Users 34 Groups 34 5 3 Remote Register 35 6 Live Viewer 36 6 1 Live Viewer Controls 37 6 2 Live Viewer...

Page 5: ...Hotkeys 64 8 2 Virtual Switch Screen 64 9 Searching 66 9 1 Searching Video 67 9 1 1 Search Criteria 67 9 1 2 Video Search Results 68 Visual Display 68 Tabular Display 68 9 2 Searching POS ATM Data 69...

Page 6: ...b 92 13 3 Playback Tab 94 13 4 Search Tab 96 13 5 Alarms Tab 97 13 6 Hardware Tab 98 13 7 Destinations Tab 99 Quick Export 100 Default Export File Name 100 13 8 Audio Tab 100 13 9 Chat Tab 100 13 10 S...

Page 7: ...ge for instant recall at a later date via the Tagged footage window Advanced Control Feature Alarm monitoring l Can be triggered by an internal system event as well as external third party access cont...

Page 8: ...roll bar to locate footage by dragging to a desired location or skim ahead or back 1 or 10 frames per click Current Frame See the frame number frame count frame size in KB and frame time date for the...

Page 9: ...RAM Minimum 2 GB 4GB when running Virtual Switch Video Card PCI Express 1GB 2GB when running Virtual Switch Hard Drive SATA Minimum 100MB required for install Note VIGIL Client will only run on Windo...

Page 10: ...he Top Bar Menu located at the top of VIGIL Client user interface is a traditional feature seen in most software applications For an explanation of the menu s items please see the table below Menu Ite...

Page 11: ...tom Search Opens the Custom Search Window See Custom Search on page 71for more info Servers Servers Opens the Servers window See Servers Window on page 21 for more info Login to VCM Server Use a VCM s...

Page 12: ...k feeds by clicking the but ton and selecting your desired action from the context menu Clicking the icon button itself will execute the currently displayed action Opens the Live Viewer or the Playbac...

Page 13: ...onents are remembered by VIGIL Client even when not actively connected to a site Note The quick search function uses a wild card style search and will return all components which feature the search te...

Page 14: ...meras by default exported footage parameters can be changed via the Destination Settings tab on the selected VIGIL Server Double click the Quick Export button in the treeview This will open the Quick...

Page 15: ...footage By default VIGIL will use the destination configured in the Destination Settings tab Other Start Export Begin exporting the footage Advanced Click Advanced to open the Advanced Quick Export w...

Page 16: ...ndicated by the following icons Double Click the Refresh option to poll the current state of the Relays from the VIGIL Server The relay is toggled On The relay is toggled Off 4 3 6 V POS Treeview The...

Page 17: ...ated into User Performance levels Performance levels calculated based on these report types are then reflected in a user s Usage Performance Bar which is displayed on the right side of the VIGIL Clien...

Page 18: ...your search criteria here and locate your results at the bottom of the window Date Time Enter the Date and Time for results you wish to be included in your query Report Type The type of performance c...

Page 19: ...ed including the camera numbers search times and footage types All Report Types A summary report of the users activity similar to the usage performance details Daily User Per formance Lists daily user...

Page 20: ...d from the performance reported can be chosen Timespan Choose the time range of the user performance report Performance Criteria Active Time Per Day Set the amount of acceptable active daily usage POS...

Page 21: ...Free for VIGIL Chat to automatically detect the volume level and only send voice when sound reaches a specific volume Uncheck Hands Free to use the Talk button to manually start and stop sending voic...

Page 22: ...ledges a selected alarm Acknowledge all alarms currently displayed in Server Alarms window Clear selected alarm from Server Alarms window Clear all alarms from Server Alarms window Suppress a specific...

Page 23: ...und within the window Simply drag and move the column header to the desired location The column locations can be reset by right clicking in the Live POS ATM Data window and selecting Reset Column Orde...

Page 24: ...under Other Tagged Footage is video and accompanying data that has been tagged for quick retrieval and review Click the Tagged Footage Option in a site s Treeview to look up all footage that has been...

Page 25: ...Export window 4 4 Views Tab Cameras are typically grouped by server site however custom camera groups that include cameras from any connected server can be defined To view custom camera groups click...

Page 26: ...usage date time and chat status A green CPU bar indicates that the CPU usage is under 95 percent red indicates that it is over 95 percent Clicking on the CPU Usage portion of the info bar will bring u...

Page 27: ...Connect Connects to the selected server only If the server does not have a username and password stored in the settings it will prompt for the username and password Connect As Connects to the selected...

Page 28: ...rd The user name and password that VIGIL Client will use to log in to the server If these are left blank a prompt will be opened during connection for the user name and pass word to be input manually...

Page 29: ...erver Recorder Tab From this window cameras can be set to start or stop recording the server can be rebooted or updated and basic information about the operating performance of the VIGIL Server is dis...

Page 30: ...currently recording Camera is currently stopped and not recording Along with the status icons camera settings are also displayed The camera recording frame rate the recording resolution recording mod...

Page 31: ...d Super High 80 Advanced Settings Tab Adjust the camera recording quality between 20 and 90 This is for fine tuning the camera recording quality 5 2 3 Camera Names Tab The Camera Names tab allows the...

Page 32: ...rs recording mode and rates and recording CODECs Camera Setup Recording Mode Camera Select a camera to configure Default Camera Settings Set the currently selected camera back to default settings Defa...

Page 33: ...value it is set too high it may have detrimental effects Recording Mode Sub Tab The Recording Mode Sub Tab allows for the Recording Speed of the Camera and the Recording Mode to be configured There ar...

Page 34: ...rding CODEC used for storing video footage Normally two video encoding CODECs are available for recording video footage AZTECH and MJPEG4 however some models support Hardware CODECs which have slightl...

Page 35: ...cludes two options Full Pixel and Half Pixel Full Pixel checks for motion comparing differences of full pixels Half Pixel will check for motion using an interpolation method that detects finer movemen...

Page 36: ...in the Recording Rate Resolution window it is applied to all recording modes Note The number of banks and the cameras in each bank is determined by the capture card installed which cannot be configur...

Page 37: ...the Site where VIGIL Server is located The site name is included when saving still images Auto Logon When this is checked a message prompts for a username and password The username and password enter...

Page 38: ...g the controls in the Recorder Controls win dow Network Logging Logs network activity that can be reviewed in the Network Log Analyzer Resolve Client Name When enabled client IP addresses are translat...

Page 39: ...a new camera to the sequence with a specified dwell time Edit Modify the dwell time of the selected camera Delete Remove the selected camera from the sequence Up Down Moves the selected camera up dow...

Page 40: ...ion options Add a Group Click the Add button and enter a group name in the Add New Group window Permissions Select a group from the left hand Group menu and enable the check box beside each per missio...

Page 41: ...s is complete Alternatively you may use the auto registration XML file if you have received one from your sales representative To use this file click the Import but ton locate the file and click Open...

Page 42: ...GIL Client Settings Startup playback pulled from a camera window on the Live Viewer will replace the selected window When Separate Pages for Live and Playback is enabled the Live Views are suspended a...

Page 43: ...OSD Configuration window See the OSD Configuration section for details Click to open close the Camera Control pad See the PTZ Camera Controls section for details Click to Suspend Resume all Live Feeds...

Page 44: ...se buttons to expand shrink the Live stream window Note This may affect the surrounding Live Windows sizes This button maximizes the selected Live Window to fill the entire Live Viewer Area This butto...

Page 45: ...an select the portion of footage that desire Note If Seperate Live and Playback Pages is enabled in the VIGIL Client Settings Startup Tab the instant playback footage will load on a seperate playback...

Page 46: ...vides a context menu pictured below with the following options Zoom Enables the zoom tool Left click to zoom in right click to zoom out Camera Control Opens the Camera Control Pad Copy Copy a still sh...

Page 47: ...annel is configured for the camera on VIGIL Server toggle this option to play live audio Analytics Select which Video Analytics information will be displayed on the live video feed Speed Select the di...

Page 48: ...replaced with a toolbar at the bottom of the screen The rest of the screen is available for displaying Live Viewer windows See the Icon Toolbar section for an explanation of the buttons below the Live...

Page 49: ...lay at a time Background Transparent Color Change the text background color transparency Font Color Size Bold Change the font color size boldness Horizontal Vertical Offset The number of characters to...

Page 50: ...ard wired PTZ cameras are also set up individually in the VIGIL Server settings and control the physical camera through a camera input on the VIGIL Server This is a menu of all the PTZ cameras configu...

Page 51: ...l the saved pattern of movement for the selected camera Patterns are stored within the camera Select a pattern from the drop down menu and click Record Use the other control buttons to move the camera...

Page 52: ...the Select button Camera menu navigation buttons Camera menu select button 6 6 Recording Modes Colored borders appear around the frame of each Live Viewer Window These are used to provide a quick ass...

Page 53: ...selected exception This will open in the Reports window Import Import Exceptions from an xml file This will clear all existing Exceptions and replace them with the Exceptions contained in the xml file...

Page 54: ...default Any Quantity is selected If you want to match a cer tain value select an operator and input a value The available operators are Greater Than Greater Than or Equal To Equal To Less Than or Equa...

Page 55: ...han Greater Than or Equal To Equal To Less Than or Equal To and Less Than Example When using an Occupancy Count rule on the VIGIL Server use the operator Less Than or Equal To with a value of 0 If the...

Page 56: ...this timer Available options are Minutes Hours Days and Weeks When Email Alerts are sent can be further restricted with the fol lowing criteria Only on This Day Sends Email alerts only on the specifi...

Page 57: ...n Events window and auto dock the window for future use until the window is removed from the side bar Exception Events are listed in a tabular form with the Event ID Description Timestamp Event Flag a...

Page 58: ...new notes edit existing notes or clear the notes Set Event Flag This option will open a cascade menu with the option to add a custom event flag or clear the existing flag Apply As Filter This option w...

Page 59: ...the Event Flag and Notes with the Still Image check Include Data to print the receipt data with the Still Image This can be emailed as a Bitmap JPEG or no image included POS ATM Report Print Print th...

Page 60: ...Exception Event this setting determines how much footage to display pre and post the record that triggered the Excep tion Event Limit max thumbnails to Enter the maximum number of Thumb nails to be d...

Page 61: ...layed in the out going emails Requires SSL Check if the SMTP Server requires SSL Security Requires Authentication If the Mail Server requires authentication check this box User Name Password The User...

Page 62: ...ion is enabled the Event Playback window will close when you click the Save button Only acknowledge events on playback When this option is enabled the option to Acknowledge the Exception Event will on...

Page 63: ...ormation tab is where Contact Information for the VIGIL Server site can be specified This information will be included with HTML based reports enable the check box to also include this information wit...

Page 64: ...al Report If there is no POS ATM Data dur ing the specified time frame you will receive a No Data warning which states there was no data that matched your criteria available Please note that searches...

Page 65: ...sults in the Amount column By default Any Price is selected If you want to match a certain value select an operator and input a value Results will include entries that match the defined value oper ato...

Page 66: ...n to enable the use of Video Analytics Rules configured on the VIGIL Server Combining Video Analytics with POS ATM Data in HTML Reports allows for powerful reporting such as Customer Not Present durin...

Page 67: ...the query several pages may exist Pages can be navigated using the controls in the bottom left View Video Click the View Video hyperlink to begin viewing footage surrounding the chosen VPOS event Rece...

Page 68: ...ort the entire report as either a txt or html file Print Page Click this button to print the current report page The printed page will appear as displayed in the Report Results window 7 5 V POS Quick...

Page 69: ...feature must be setup in the VIGIL Client settings before the keypad is available for use To access the Virtual Switch Keypad select the context arrow from the Tools default displayed tool is Exports...

Page 70: ...h the correpsonding hot keys are listed in the table below Function Hotkey Function Hotkey MON Numerals Same as number Prev In N A Next Near N A Preset Open N A Relay Far N A CAM Enter Close N A 1x1 L...

Page 71: ...tion to listen to live audio Analytics Select which Video Analytics information will be displayed on the live video feed Speed Select the display speed for the camera Options are Slow 1fps Medium 5fps...

Page 72: ...the title bar When a section is already minimized it can be restored using the double arrows Two different search result styles Tabular and Visual search results exist for your convenience See Video...

Page 73: ...pecify the start date time and end date time of your search By default VIGIL Server allows you to search across multiple days This can be changed to default to One Day in the VIGIL Server Set tings on...

Page 74: ...within the visual timeline to represent a VPOS exception When the mouse is moved within the chart a line is drawn indicating the point in time under the cursor which is displayed below the Video Searc...

Page 75: ...results in the Amount column By default Any Price is selected If you want to match a certain value select an operator and input a value Results will include entries that match the defined value opera...

Page 76: ...p The time at which the Point of Sale event occurred IDX A unique identifier to quickly identify and find POS ATM data line items There are six options available when a line in the POS ATM Data Search...

Page 77: ...ect an entry and click Run Description The name of the search that will appear in the Custom Search list Server Select the server the custom search will be run on from the drop down list Time Filter T...

Page 78: ...a specific virtual switch monitor within the defined timeframe For more information regarding the VIGIL Client Virtual Switch feature See Digital Virtual Switch on page 63 Search Monitor Output Histo...

Page 79: ...nd Resume All Live Feeds button at the bottom of the Cameras Sidebar Depending on settings and user preference multiple playback streams can be synchronized together Synchronized playback streams are...

Page 80: ...streams A gray coloration means the window is not synchronized with any other playback footage Left Disk Caching Status These icons inform the user of the current Playback Footage Disk Caching The ic...

Page 81: ...add a tag to the current video feed for quick finding later For more information review the Tagged Footage section of this document Video Ana lytics Display Click to open a menu where the user can ena...

Page 82: ...ion pool This option will only be avail able when a principle timestamp has been configured Sync All Playbacks and Set Camera Timestamp Add all remaining unsynchronized playback streams to the synchro...

Page 83: ...le the Grayscale Button to ena ble disable Grayscale Click the Reset Button to view the footage in its original state The Adjust Image Toolbox Audio Use this button to open the Audio Toolbox Selecting...

Page 84: ...drag hold down the mouse button your cursor left or right across the box to increase decrease speed Skips to the very beginning or end of the video footage Plays back all footage backward or forward a...

Page 85: ...nvidual stream If Default Syn chronized Playback is disabled the visual timeline will only appear when one or more streams has been added to the synchronization pool Click the or button on either to h...

Page 86: ...croll to zoom in Click and drag to move the image after it is zoomed in Source Video Only Rotate enabled This feature allows users to zoom in and rotate cameras during playback Click on an area of int...

Page 87: ...d Select Still Image You may choose a Local Destination A destination on your current system or a Remote Destination a destination on the connected VIGIL Server Bitmap Saves the still image as a BMP i...

Page 88: ...configure the CODEC used during the encoding process Click OK when finished or Cancel to exit without saving Note A user may export RapidStream quality footage by choosing the AVI RapidStream option...

Page 89: ...onnected VIGIL Server This will allow you to export audio in wav for mat with no accompanying video footage Use the From and To date and time boxes to select the range of the audio footage to export a...

Page 90: ...default program as configured in the Windows file associations Copy a File Right click the desired file in the File Browser or Thumbnail Browser and select Copy item s This will open the Select Desti...

Page 91: ...ia to default previous hour l Quick Retrieve Search from preset time intervals l From To Start and end date time interval to search Stretch Toggles the site map between normal and full screen Prev Nex...

Page 92: ...played in yellow Search Alarms Search for cleared alarms Acknowledge Acknowledges the selected alarm and changes its highlighted color to yellow Acknowledge All Acknowledges all visible alarms and ch...

Page 93: ...n process of being written on the VIGIL Server system Click on the thumbnail again after a moment to retry the thumbnail display request The alarm thumbnail snapshot displays the first frame of the al...

Page 94: ...arch for from the drop down menu Alarm Check this box and enter an alarm number to search for Camera Number Check this box and enter a camera number to search for Reset Resets the search criteria to d...

Page 95: ...res Auto Logon to All Servers on Startup to be enabled Prompt when Auto Logon Fails When enabled if VIGIL Client cannot connect to a Server site due to incorrect login credentials it will prompt so th...

Page 96: ...a Descriptive Name for the VCM Server this name will show in the Connection window when Client is launched IP Address Enter the IP Address for the system the VCM Server Service is running on Port Ent...

Page 97: ...ware When the Ena ble Client Log On option is checked VIGIL Client supports two levels of User Authentication Administrative Users who have full access and Users who have no access to the Settings win...

Page 98: ...by VIGIL Server If Allow RapidStream in Client is enabled on the VIGIL Server enable this option for the Live Viewer to open the RapidStream instead of the main stream by default Show Frame Size Show...

Page 99: ...ption when right click on a Site will replace cameras in the Live Viewer if not enabled the cameras will only display enough to fill the live viewer This option is for the Classic Mode Live Viewer Ena...

Page 100: ...this option for the Playback Window to open the RapidStream instead of the Main Stream by default Enable Buffering Check Enable Buffering to allow buffering of playback video while paused or while a s...

Page 101: ...on Playback When enabled the user will be presented with a POS ATM Data form when viewing playback on applicable cameras Enable On Screen Display on Playback When enabled camera playback streams will...

Page 102: ...f the Search Window Enable Auto Search by Default When enabled opening the Search window will automatically pull the last hour of footage from all cameras on the active Server without the need to manu...

Page 103: ...cally acknowledge alarm notifications after the specified number of seconds Automatically Display Alarms In Live View When enabled the live camera feed corresponding to an alarm event will automatical...

Page 104: ...om the drop down menu and adjust the Baud Rate Data Bits Stop Bits and Parity to match that of the connected hardware Keyboard Settings Allows you to add edit or remove a special camera control keyboa...

Page 105: ...Server Note Deleting these destinations does not delete their Windows folder or the folder s con tents When an export destination is added or edited the Media Control window is displayed Destination...

Page 106: ...ile Name Configure the default file name for Exported files The user can choose to include the Site Name Camera Name and Timestamp in the file name as well as their placement within the file name by s...

Page 107: ...ig For Software Mode Only Show Timestamp Displays the video time on the monitor output screen Show Record Status Displays coloured camera borders that indicated the recording mode on the monitor outpu...

Page 108: ...switch input map pings This feature allows you to view the mapped cameras using the VIGIL Client Virtual Switch control pad or a KBD300 by entering the monitor number and virtual switch input number...

Page 109: ...item replace the About button in the Icon Menu toolbar Only one of the five custom Help Menu items may utilize this feature at a time When enabled the About window may be accessed via the Help menu d...

Page 110: ...or BMP file This file will be used as a background picture for the site map 2 Click the Image button on the toolbar or select File Load Background Image from the menu Opening an Existing Site Map 1 Cl...

Page 111: ...en When setting up these cameras specify the appropriate remote host and set the camera number to 0 in the control set tings Map Link Select an existing hot spot on the site map and then click the ico...

Page 112: ...ny notes about this camera This information is not displayed in the site map Top Left Width Height Size and position of the hot spot in pixels Matrix Input For Live Only cameras the Matrix Input numbe...

Page 113: ...ning end of the video footage If clicked while playing the footage skips one 10th of the footage While paused or stopped click to playback frame by frame Stops Plays the video footage Click and drag t...

Page 114: ...l Image to print the current frame or select Print Data to print the currently displayed data Rotate the video 90 degrees in the indicated direction To zoom in move the cursor over the video A zoom ou...

Page 115: ...s VIGIL Language Switcher Select the desired language from the drop down menu and click Switch A prompt will show informing that a system reboot is required to complete the language change Click Yes t...

Page 116: ...contact us by e mail at support 3xlogic com technical support or using the following contact information 3xLOGIC Technical Support Toll Free 877 3XLOGIC 877 395 6442 Email support 3xlogic com Website...

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