3M 6204, User Manual

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Appendix B
Appendix B Appendix B
Appendix B –
– –
– Error Handling
Error Handling Error Handling
Error Handling
3M Toll RFID Reader 6204
3M Toll RFID Reader 6204 3M Toll RFID Reader 6204
3M Toll RFID Reader 6204 User’s Guide
User’s Guide User’s Guide
User’s Guide
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B.2.
Major Errors
Major Errors Major Errors
Major Errors
Major errors are those errors that may result in loss or degradation of
service. These errors must be addressed as soon as possible.
Major Major Major Major Error Error Error Error Event Event Event Event Description Description Description Description Corrective Action Corrective Action Corrective Action Corrective Action
CHUNK_NOT_ FOUND event.error.sw Unable to find valid data in
the flash. Perform reader reboot. If condition
persists, contact 3M support.
DATA_FORMAT_
ERROR event.error.sw An error is detected in the
data format. Perform reader reboot. If condition
persists, contact 3M support.
DEVICE_INIT_
FAILURE event.error.sw Error initializing a device in
the system. Perform reader reboot. If condition
persists, contact 3M support.
DEVICE_OPEN_
FAILURE event.error.sw Unable to open device or
piped command. Check memory and disk usage via
"Check Reader Status" webpage. If
"free_memory" is lower then 10 MBytes
or if filesystem:/apps or filesystem:/tmp
is higher than 90%, determine if
embedded application is improperly
using memory. If condition persists,
contact 3M support.
INDEX_OUT_OF_
BOUNDS event.error.sw Software is indexing
beyond end of array. If condition persists, contact 3M support.
INVALID_ ARGUMENT event.error.sw Argument of an internal
command is invalid. If condition persists, contact 3M support.
IOP_CONMGR_
INVALID_CMDRESP_
FD event.error.
communication Unknown command
channel being closed. Perform reader reboot. If condition
persists, contact 3M support.
IOP_CONMGR_
INVALID_EVENT_FD event.error.
communication Unknown event channel
being closed. Perform reader reboot. If condition
persists, contact 3M support.
IOP_HB_MODEM_
NOT_RESPONDING event.error.hw Modem not responding to
keepalives from main
processor. If condition persists, contact 3M support.
IOP_IPRC_CRC_
ERROR event.error.
communication Communication from
modem processor had a
CRC error. May see at
bootup, since extra bytes
are sent from modem
processor during its boot
squence. Usually caused by excessive processing
loading on the reader by external
entities. Determine if any external
process is continuously sending
command requests to the reader at a
high rate. If running an embedded
application, ensure that it is not
monopolizing the processor. If condition
persists, contact 3M support.
IOP_IPRC_TIMEOUT event.error.
communication Communication to modem
processor timed out. May
see at boot up, since
modem processor may take
a few seconds to boot. Perform reader reboot. If condition
persists, contact 3M support.
IOP_IPRC_TRY_AGAIN event.error.com
munication No data available from the
modem processor. Perform reader reboot. If condition
persists, contact 3M support.