3Dlabs Wildcat4, User Manual

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Troubleshooting
Removing an existing driver under Windows 2000
1. Log on to Windows 2000 using an account that has administrative privileges. Please consult your
system administrator or Microsoft Windows 2000 User's Manual for more information on
Administrator privileges.
2. From the Start menu, go to Settings/Control Panel and click Add/Remove Programs.
3. Under Change or Remove Programs, highlight the current Wildcat Display Driver and click
Change/Remove.
4. Click Yes when prompted to confirm the driver removal, and follow the prompts to complete the
driver removal.
5. Click OK when notified that the driver removal is complete and reboot your system.
Removing an existing driver under Windows XP
1. Log on to Windows XP using an account that has administrative privileges. Please consult your
system administrator or Windows XP User's Manual for more information on Administrator
privileges.
2. From the Start menu, go to Control Panel.
3. Under Change or Remove Programs, highlight the current Wildcat Display Driver and click
Change/Remove.
4. Click Yes when prompted to confirm the driver removal.
5. Click OK when notified you must reboot your system for driver removal to occur.
Reinstalling the video driver
1. This driver must be installed by a user with Windows Administrator privileges. Please consult
your system administrator or Microsoft operating systems User's Manual for more information on
Administrator privileges.
2. Start Windows. If the Found New Hardware Wizard appears, click Cancel to dismiss the dialog
box. In Windows XP, dismiss the balloon asking if you want Windows XP to set your resolution.
3. Locate the driver delivery media which contains the 3Dlabs Wildcat4 driver. Insert the media in
the appropriate drive or change directories to locate the driver.
4. Double click on the setup.exe file located under the wcgdrv directory in the driver package.
5. In the Wildcat4 Driver Installation Message dialog box, click OK to begin the driver install
procedure.
6. The workstation must be restarted for the new settings to take effect. Remove the delivery media
from the disk drive (if applicable). Click Yes to restart the workstation. In Windows XP, choose
Log off, then choose Turn off computer, then Restart.
Online Information
If you cannot find the problem you are experiencing, or the solution to a problem, listed in this chapter,
check the Troubleshooting section of the 3Dlabs web site at:
http://www.3dlabs.com/support/troubleshooting/index.htm, or contact your vendor for additional help.
3Dlabs Graphics Accelerator Card User's Guide 29