138
C
HAPTER
6: T
ROUBLESHOOTING
■
Ensure that you have entered the correct information into the Router
configuration screens as required by your Internet Service Provider. Use
the Internet Settings screen to verify this.
■
Verify the connection type is the type required by your Service
Provider
■
ADSL Data (4 on fig3) – LED on indicates the Router has logged on
to the ADSL service using the user name and password configured
in the PPPoA or PPPoE configuration screen, see
page 41/page 42
■
Ensure that your computers are not configured to use a Web proxy.
On Windows computers, this can be found under
Control Panel
>
Internet Options
>
Connections
.
Forgotten Password
and Reset to
Factory Defaults
If you can browse to the Router configuration screen but cannot log on
because you do not know or have forgotten the password, follow the
steps below to reset the Router to its factory default configuration.
CAUTION:
All your configuration changes will be lost, and you will need
to run the configuration wizard again before you can re-establish your
Router connection to the Internet. Also, other computer users will lose
their network connections whilst this process is taking place, so choose a
time when this would be convenient.
1
Power off the Router.
2
Disconnect all your computers and the telephone line from the Router.
3
Re-apply power to the Router, and wait for it to finish booting up.
4
Press and hold the
Reset
button on the rear panel (see
Figure 5
on
page 18
) for 5 seconds.
5
The Router will restart, and when the start-up sequence has completed,
browse to:
http://192.168.1.1
and run the configuration wizard. You may need to restart your computer
before you attempt this.
6
When the configuration wizard has completed, you may reconnect your
network as it was before.
Summary of Contents for WL-603
Page 8: ......
Page 12: ...10 ABOUT THIS GUIDE...
Page 22: ...20 CHAPTER 1 INTRODUCING THE ROUTER...
Page 34: ...32 CHAPTER 3 SETTING UP YOUR COMPUTERS...
Page 146: ...144 CHAPTER 6 TROUBLESHOOTING...
Page 161: ...159...
Page 166: ...164 APPENDIX E OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS...
Page 180: ...178...