84
C
HAPTER
7: S
TANDARD
F
EATURES
■
Where you want your call to be forwarded
■
The condition that results in the system forwarding a call:
■
Ring No Answer
— Redirects incoming calls to another
destination when your phone rings for a configured time period
(the default is 20 seconds). You can forward all unanswered calls
by enabling
Call Forward Ring No Answer
(feature code 466)
and entering the number to which you want the calls forwarded.
■
Busy Line
—Redirects incoming calls to another destination when
your phone is busy. If you have multiple lines, busy means that all
lines are in use. You can forward all calls that come in when your
lines are busy by enabling
Call Forward
Busy (
feature code 467)
and entering the number to which you want the calls forwarded.
■
All Calls
— Redirects incoming calls to another destination
unconditionally. Use this feature, also called Forward Universal,
when you plan to be away from your phone for an extended
period of time. You can forward all unanswered calls by enabling
Call Forward
All
(feature code 465) and entering the number to
which you want the calls forwarded.
If your telephone is part of a bridged extension, see
Call Forward,
Forward to Voice Mail, and Bridged Line Calls
for additional information.
You can also use the VCX User Interface to configure Call Forward, Fall
Back to Coverage. When you enable this feature, a forwarded call that is
not answered at the forwarding destination falls back to your extension's
coverage (either voicemail or Auto Attendant). See
Enabling Call
Forwarding
.
Call Forward Ring No
Answer
To forward your calls to another extension when your extension is not
answered:
1
On phones with a
Program
button, press the button to display the Main
menu, then press
4
to select Call Features.
Alternatively, you can press
Feature
+
466
to access the Main menu on
any VCX phone.
2
Press
4
to select Forward Ring No Answer.
3
Use the keypad to enter the phone number to which you want to
forward your calls.
4
Press
OK
(or press
Feature
+
120
).
