3Com NBX, Installation Manual

Page: 62 / 248

62 C
HAPTER
1: I
NTRODUCTION
Voice Mailboxes
(NBX Messaging) None 1500 250 Covered by
total system
device
license
Phantom Mailboxes
(NBX Messaging) None 1000 150 No
A system without the memory upgrade cannot always provide acceptable
performance if you configure the maximum number of Phantom Mailboxes, Groups,
devices, and Account Codes. For more information, see
“Features and System
Performance” on page 57 .
The 3-digit dial plan does not provide enough extensions to support 1000 Phantom
Mailboxes.
Automatic Call
Distribution Groups 0 100 48 Yes
(above 2
agents/group)
ACD Groups, Hunt Groups, and Calling Groups all count towards the same
maximum total. For example, on a V3000 system with the memory upgrade, if you
have 50 Hunt Groups, the system can also support any combination of 50 ACD and
Calling Groups.
Call Park Zones None 100 100 No
The 3-digit dial plan might not provide enough extensions to support 100 zones.
Call Pickup None 100 100 No
Conference Calls None 12 12 No
Directed Pickup None 50 50 No
Group Pickup None 50 50 No
Hunt Groups or
Calling Groups None 100 100 No
The 3-digit dial plan might not provide enough extensions to support 100 groups.
ACD Groups, Hunt Groups, and Calling Groups all count towards the same total. For
example, on a V3000 system with the memory upgrade, if you have 50 Hunt
Groups, the system can also support any combination of 50 ACD and Calling
Groups.
A system without the memory upgrade cannot always provide acceptable
performance if you configure the maximum number of Phantom Mailboxes, Groups,
devices, and Account Codes. For more information, see
“Features and System
Performance” on page 57 .
Music On Hold None 1 1 No
Paging None 3 3 No
Table 13 Detailed Device Limits - V3000 Analog or V3000 BRI (continued)
Description
Per-Unit
Device Count
Toward Total Max with
Memory
Upgrade Max without
Memory
Upgrade Device or
Site License
Required?