Fixing Common WX Setup Problems
621
Client cannot access
the network.
This symptom has more than
one possible cause:
The client might be failing
authentication or might
not be authorized for a
VLAN.
1
Type the
display aaa
command to ensure that
the authentication rules
on the WX switch allow
the client to authenticate.
(See “Displaying the AAA
Configuration” on
page 507.)
2
Check the authorization
rules in the switch’s local
database (
display aaa
) or
on the RADIUS servers to
ensure the client is
authorized to join a VLAN
that is configured on at
least one of the WX
switches in the Mobility
Domain. (See “Assigning
Authorization Attributes”
on page 487.)
If the client and switch
configurations are correct,
a VLAN might be
disconnected. A client
connected to a
disconnected VLAN is
unable to access the
network.
1
Type the
display vlan
config
command to
check the status of each
VLAN.
2
If a VLAN is disconnected
(VLAN state is Down),
check the network cables
for the VLAN’s ports. At
least one of the ports in a
VLAN must have a
physical link to the
network for the VLAN to
be connected.
Configuration
information
disappears after a
software reload.
The configuration changes
were not saved.
1
Retype the commands for
the missing configuration
information.
2
Type the
save config
command to save the
changes.
Mgmt LED is quickly
blinking amber.
CLI stops at boot
prompt (
boot>
).
The WX switch was unable to
load the system image file.
Type the
boot
command at
the boot prompt.
Table 51
WX Setup Problems and Remedies (continued)
Symptom
Diagnosis
Remedy
Summary of Contents for 3CRWX120695A
Page 138: ...138 CHAPTER 6 CONFIGURING AND MANAGING IP INTERFACES AND SERVICES ...
Page 272: ...272 CHAPTER 11 CONFIGURING RF LOAD BALANCING FOR MAPS ...
Page 310: ...310 CHAPTER 13 CONFIGURING USER ENCRYPTION ...
Page 322: ...322 CHAPTER 14 CONFIGURING RF AUTO TUNING ...
Page 350: ...350 CHAPTER 16 CONFIGURING QUALITY OF SERVICE ...
Page 368: ...368 CHAPTER 17 CONFIGURING AND MANAGING SPANNING TREE PROTOCOL ...
Page 412: ...412 CHAPTER 19 CONFIGURING AND MANAGING SECURITY ACLS ...
Page 518: ...518 CHAPTER 21 CONFIGURING AAA FOR NETWORK USERS ...
Page 530: ...530 CHAPTER 22 CONFIGURING COMMUNICATION WITH RADIUS ...
Page 542: ...542 CHAPTER 23 MANAGING 802 1X ON THE WX SWITCH ...
Page 598: ...598 CHAPTER 26 ROGUE DETECTION AND COUNTERMEASURES ...
Page 706: ...706 GLOSSARY ...