3Com 3CR990-FX-97 User Manual Download

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Contents

Running NIC Diagnostics

Running the 3Com DOS Diagnostics Program 62

Running the NIC Diagnostics Tests 62

Running the Network Test 63

Running the NIC Test 64

Viewing the NIC LEDs in the 3Com Diagnostics Program 64

Viewing Network Statistics 64

Using the 3Com Icon in the Windows System Tray 65

Enabling the Icon 65

Displaying Network Statistics 65

Removing the 3Com NIC Diagnostics Program 65

Specifications and Cabling Requirements

3CR990-FX-97 NIC Specifications 67

Cabling Requirements 68

Installing the 3Com DMI Agent

About the 3Com DMI Agent 69

System Requirements 70

Client PC Requirements 70

Network Management Requirements 70

Installing the 3Com DMI Agent 70

EtherCD

Content and Navigation

Root Subdirectories List 74

Enabling Auto Insert 74

Text Files List 75

Installing a 3Com NIC While Installing the NOS

Windows Fresh Installation 77

Windows NT 77

Windows 2000 77

NetWare Fresh Installation 77

Requirements 77

Installation Instructions 77

Technical Support

Online Technical Services 79

World Wide Web Site 79

3Com Knowledgebase Web Services 79

3Com FTP Site 79

Support from Your Network Supplier 80

Support from 3Com 80

Returning Products for Repair 80

Summary of Contents for 3CR990-FX-97

Page 1: ...3Com 100 Secure Fiber FX Network Interface Card 3CR990 FX 97 User Guide http www 3com com http support 3com com registration frontpg pl Published December 2001 User guide version 1 0 0 ...

Page 2: ...re are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the software Technical data is provided with limited rights only as provided in D...

Page 3: ...7 Flow Control Features 7 Pause Frames 7 Link Negotiation 8 Offline Diagnostics 8 2 Installing and Connecting the NIC Installation Overview 9 Safety Precautions 9 Installation Requirements 10 Installing Multiple NICs 10 Upgrading Windows 95 to Windows 98 10 Upgrading Windows 98 to Windows Me 11 Updating the Network Driver and NIC Software 11 Installing From Diskette 11 Making a DOS Bootable Disket...

Page 4: ...98 23 Installing the Driver 23 Verifying the Driver Installation 23 Windows 95 24 Installing the Driver 24 Verifying the Driver Installation 26 Installing the 3Com NIC Diagnostics Program 26 Starting the 3Com NIC Diagnostics Program 27 Updating the Network Driver and NIC Software 28 Installing Multiple NICs 28 Windows XP Windows 2000 Windows Me Windows 98 and 95 28 Windows NT 4 0 29 4 Using Window...

Page 5: ...e 3Com NIC Diagnostics Program 49 Using the 3Com DOS Configuration Program 50 Configuring the Managed PC Boot Agent MBA 51 Enabling or Disabling the Boot ROM Setting 51 Booting From the Network 51 BBS BIOS Compatible PCs 52 Non BBS BIOS Compatible PCs 52 Disabling the 3Com Logo 53 7 Troubleshooting the NIC Interpreting the NIC LEDs 55 Viewing the NIC LEDs in the Diagnostics Program 55 Troubleshoot...

Page 6: ...uirements 68 B Installing the 3Com DMI Agent About the 3Com DMI Agent 69 System Requirements 70 Client PC Requirements 70 Network Management Requirements 70 Installing the 3Com DMI Agent 70 C EtherCD Content and Navigation Root Subdirectories List 74 Enabling Auto Insert 74 Text Files List 75 D Installing a 3Com NIC While Installing the NOS Windows Fresh Installation 77 Windows NT 77 Windows 2000 ...

Page 7: ...CC Class B Statement 85 FCC Declaration of Conformity 86 Industry Canada Class B Emission Compliance Statement 86 Avis de Conformité à la Réglementation d Industrie Canada 86 VCCI Class B Statement 86 MIC Notice Republic of Korea only B Class Device 86 ...

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Page 9: ...com com You can download Acrobat Reader from the EtherCD or from the Adobe Systems Incorporated Web site http www adobe com Conventions The following tables list conventions that are used throughout this guide NOTE If release notes are shipped with your product and the information there differs from the information in this guide follow the instructions in the release notes Icon Notice Type Informa...

Page 10: ... DOS diagnostics program enter the following command a install The words enter and type When you see the word enter in this guide you must type something and then press Return or Enter Do not press Return or Enter when an instruction simply says type Words in italics Italics are used to Emphasize a point Denote a new term at the place where it is defined in the text Identify menu names menu comman...

Page 11: ...em and network performance The NIC off loads key networking and security tasks from the host computer CPU central processing unit to the 3XP processor even when running bandwidth intensive applications such as voice video imaging and Internet and intranet applications Data Encryption The 3CR990 FX 97 NIC provides Data Encryption Standard DES 56 bit encryption and 3DES 3DES 168 bit encryption Encry...

Page 12: ...BA Adds management capabilities by enabling the computer to boot from a network server rather than from its local drive MBA is compliant with the Preboot Execution Environment PXE specification Desktop Management Interface DMI 2 0 Enables managed computers and net computers to report details about themselves and their peripheral devices across the network to a DMI 2 0 compliant management applicat...

Page 13: ...375 milliamperes If you are unsure whether your computer meets the requirements listed above refer to the computer documentation or consult the computer manufacturer Remote Wake Up and Multiple NIC Installations To use multiple NICs as Remote Wake Up NICs in the same computer the computer must have a power supply that can support multiple Remote Wake Up devices Refer to your computer documentation...

Page 14: ...A software on the 3Com EtherCD Desktop Management Interface DMI 2 0 Desktop Management Interface DMI is a network management standard that is widely accepted for managing Intel based computers DMI 2 0 enables managed computers and net computers to report details about themselves and their peripheral devices across the network to a DMI 2 0 compliant management application The 3Com DMI Agent allows ...

Page 15: ...ws you to expand connections without taking the computer out of service It makes troubleshooting faster and easier because you do not need to wait for the computer to reboot For instructions on performing a hot plug NIC installation refer to your computer documentation Flow Control Features The 3CR990 FX 97 NIC uses flow control technology to throttle the incoming data packet stream and prevent th...

Page 16: ...s must have matching flow control capabilities For example a port that is set for forced link and reception flow control can connect successfully only with a port that is set for forced link and transmission flow control Offline Diagnostics The NIC software includes offline diagnostics programs for configuring testing and troubleshooting NICs The configuration program within the DOS diagnostics pr...

Page 17: ...ll cables that are connected to the main system unit Remove jewelry from your hands and wrists Use insulated or nonconductive tools CAUTION The NIC is packed in an antistatic container to protect it during shipment Do not touch the components or any metal parts on the NIC except for the backplate To avoid damaging the NIC or the computer reduce static electricity on your body by wearing an electro...

Page 18: ...ess the 3Com Corporation World Wide Web site to download network drivers supporting the following additional operating systems Linux 2 4 Red Hat TurboLinux SUSE Caldera OpenUnix 8 Solaris for PC Computer BIOS Latest version Consult the computer manufacturer to verify Remote Wake Up For requirements see Remote Wake Up on page 5 Installing Multiple NICs If you are installing multiple 3CR990 FX 97 NI...

Page 19: ...the diskette 3 Remove the diskette from drive A and attach a label for future reference Creating Installation Diskettes If you anticipate having to install the driver for the 3CR990 FX 97 NIC without having access to a CD ROM drive you can create a set of installation diskettes beforehand using a computer that does have a CD ROM drive To start you will need three blank formatted floppy diskettes T...

Page 20: ...r NIC registration also entitles you to receive upgrade information and advance feature information To register electronically 1 Insert the EtherCD that shipped with this product in the CD ROM drive The EtherCD Welcome screen appears If the Welcome screen does not appear see Appendix C EtherCD Content and Navigation 2 Click Register Product and then Register Online 3 Follow the prompts as they app...

Page 21: ... PCI slot and remove its slot cover Save the screw if there is one Do not install the NIC in a shared PCI slot Avoid any PCI slot next to an ISA slot This slot is often shared and does not support bus mastering If you do not know how to identify a PCI slot check the computer documentation or ask the system administrator 8 Record the MAC address of the NIC and note the relative position of the inte...

Page 22: ...for your computer refer to the documentation that accompanied the computer 1 With the computer cover removed select an empty PCI adapter slot and remove the slot cover as shown in the illustration 2 Carefully insert the NIC in the empty PCI slot as shown in the illustration Press firmly to ensure the NIC is fully seated in the slot Secure the NIC with the slot cover screw if you removed one at ste...

Page 23: ...hooting help The next step is to load the network driver that allows your computer to connect to the network Understanding the LEDs The NIC has two light emitting diodes LEDs Link LED 100 LNK Indicates whether an active connection exists between the NIC and the network hub or switch Activity LED ACT Indicates network activity Before the LEDs can be used for troubleshooting the NIC must be connecte...

Page 24: ...nostics For Windows on page 17 or Installing NetWare Drivers on page 39 For a list of additional network drivers that are not included on the EtherCD for example Caldera OpenUnix 8 Linux 2 4 Solaris for PC and instructions on how to install them go to the 3Com Web site and search for 3CR990 and drivers NOTE If you are installing multiple 3Com Secure Fiber FX NICs in one computer running Windows se...

Page 25: ...ional before you install software you can verify that the installed NIC is functional or change its configuration settings by running the DOS diagnostics Use the 3C99XCFG EXE program located on the EtherCD For more information see Using the 3Com DOS Configuration Program on page 50 If you are installing the software during the installation of the network operating system see Appendix D Installing ...

Page 26: ...software in a PC client or server running Windows XP Professional Installing the Driver 1 Turn the PC power on Windows detects the NIC and installs the appropriate device driver If you have already set up networking for your system then the driver installation process is complete Go to the next section Verifying the Driver Installation If you have not yet set up networking for your system Windows ...

Page 27: ...Installing the Driver 1 Turn on the power to the PC 2 Start Windows 2000 and log in to the Windows 2000 Administrator account The Windows 2000 Found New Hardware Wizard starts The wizard detects the new NIC s and begins the driver installation The Welcome to the Found New Hardware Wizard screen appears 3 Click Next to continue The Install Hardware Device Drivers screen appears 4 Insert the EtherCD...

Page 28: ...g in to the Windows NT Administrator account 3 Insert the EtherCD in the CD ROM drive 4 Right click the Network Neighborhood icon 5 Select Properties on the pop up menu The Network window appears 6 Click the Adapters tab If networking has not been installed on your PC before Windows NT asks you if you want to install networking Click Yes Refer to the WINNT TXT file located on the EtherCD or your W...

Page 29: ... Make sure the name of the NIC appears in the list of network adapters If the name of the NIC does not appear in the list of network adapters the installation was not successful See Troubleshooting the NIC Installation on page 57 for troubleshooting help 6 Click OK to close the Network screen Close the Control Panel screen and the My computer screen You can also use the following alternative metho...

Page 30: ...ws finds the driver file for the NIC and displays the following message 3Com 100 Secure Fiber FX NIC 3CR990 FX 97 Windows has finished installing the new hardware device 4 Click Finish The Systems Settings Change screen appears prompting you to restart your computer 5 Click Yes to restart your computer The software installation is complete Next verify the driver installation to confirm the NIC is ...

Page 31: ...he Windows 98 CD enter the path to the CD ROM drive and click OK The Add New Hardware Wizard displays a message informing you that Windows has finished installing the software 9 Click Finish The Systems Settings Change screen appears prompting you to restart your computer 10 Click Yes to restart your computer The software installation is complete Next verify the driver installation to confirm the ...

Page 32: ...en installed on your PC go to step 4 If this is the first time networking is being installed on your PC the Identification tab of the Network screen appears Go to step 3 3 In the specified fields of the Identification tab screen enter the following information and then click Close Computer Name Identifies the PC on the network for other users This entry must be a unique name of 15 characters or fe...

Page 33: ...etwork screen appears Go to step 3 3 In the specified fields of the Identification tab screen enter the following information and then click Close Computer Name Identifies the PC on the network for other users This entry must be a unique name of 15 characters or fewer containing no spaces Workgroup Identifies the group for example your department name to which your PC belongs If your computer is c...

Page 34: ...ndows operating systems see the next section Installing the 3Com NIC Diagnostics Program Installing the 3Com NIC Diagnostics Program This section describes how to install the 3Com NIC Diagnostics program after you have already installed the network driver This program is for PCs running Windows 2000 Windows NT 4 0 Windows XP Professional Edition and Windows 98 95 or Me The 3Com NIC Diagnostics pro...

Page 35: ...ing the 3Com NIC Diagnostics Program To start the 3Com NIC Diagnostics program 1 Open the Windows Start menu 2 Select Programs and then 3Com NIC Utilities 3 Click 3Com NIC Doctor The 3Com NIC Diagnostic screen appears For instructions on using the program see Running the NIC Diagnostics Tests on page 62 Alternatively you can also start the 3Com NIC Diagnostics program using the following procedure...

Page 36: ...IC Update Kit has successfully updated the network software and informing you that you must restart your PC 7 Click OK to return to the Update NIC drivers screen and then exit the EtherCD 8 Restart Windows The installation is complete Installing Multiple NICs This section describes how to install multiple 3Com 100 Secure Fiber FX NICs in a computer running Windows XP Windows 2000 Windows Me Window...

Page 37: ...the Device Manager 9 Repeat the process from step 6 for each additional NIC to be installed Windows NT 4 0 To install multiple NICs in a PC running Windows NT 4 0 1 Install the first NIC in your PC and connect it to the network as described earlier in this guide 2 Turn on the power to the PC and start Windows NT 3 Double click the My Computer icon then the Control Panel icon and then the Network i...

Page 38: ...rivers and Diagnostics For Windows 30 13 When Windows NT starts repeat step 3 through step 11 for each newly installed NIC NOTE You are not prompted for the EtherCD when you install the network driver for the second NIC ...

Page 39: ...a Connection icon and select Properties The Local Area Connection Properties screen appears 3 Click Configure The 3Com NIC screen appears 4 Click the Advanced tab 5 Select Enable Offloads in the Property list box 6 Select the appropriate value in the Value entry box shown in the following table for the desired offload state 7 Close all open windows NIC Offload Features Description IPSec Offload Re...

Page 40: ... software does not bind to the NIC Similarly if you replace a NIC that has been configured as part of a group with another NIC that has different offload capabilities then you must reconfigure the group In addition if you disable or enable any offloads for a group through the Windows 2000 Advanced tab then you must reconfigure the group Configuring IPSec Offloads The 3CR990 FX 97 NIC performs data...

Page 41: ...ty by encrypting the data three times using DES with three different unrelated keys 3DES is also known as 168 bit data encryption There is no need to configure the 3CR990 FX 97 NIC to establish a particular encryption setting the NIC auto selects the strongest encryption setting based on the data encryption setting of the partner receiving or sending node If the partner node has a 3DES encryption ...

Page 42: ...uter this Snap in will manage screen appears 6 Enable the Local computer option 7 Click Finish Close and then OK Encryption Type Encryption Level Description AH Medium Authentication only ESP High Authentication and encryption Custom Varies Provides encryption and an extra authentication that includes the IP header Custom allows you to select options for both AH and ESP such as MD SHA 1 and DES 3D...

Page 43: ...title bar 9 Click Add The Security Rule Wizard starts 10 Click Next The Tunnel Endpoint screen appears 11 Enable the default option This rule does not specify a tunnel and then click Next The Network Type screen appears 12 Enable the default option All network connections and then click Next The Authentication Methods screen appears 13 Enable the Use this string to protect the key exchange preshar...

Page 44: ...upport IPsec 5 Accept the default value and then click Next The IP Traffic Security screen appears 6 Select Custom and then click Settings The Custom Security Method Settings screen appears 7 Enable the Data integrity and encryption ESP check box and then make the appropriate selections in the Integrity and algorithms list boxes 8 Click OK Next and then Finish Binding the Filter Action This sequen...

Page 45: ...e of a green plus symbol on the policy icon indicates that encryption is toggled off Downloading the High Encryption Pack for Windows 2000 Microsoft Windows 2000 features a built in VPN client The Windows 2000 High Encryption Pack allows you to enhance your system with the highest available encryption level 168 bit You can download the High Encryption Pack from the following Microsoft World Wide W...

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Page 47: ...e 3CR990 FX 97 NIC does not support NetWare 3 x or 4 0x The 3CR990 FX 97 NIC does not support NetWare 4 11 servers that are not updated to the latest Novell Support Pack Use the following support packs to achieve best results with the network driver You can obtain the latest support packs from the Novell Web site http www support novell com CAUTION If you plan to form load balancing failover group...

Page 48: ...m NIC While Installing the NOS For a list of additional installation requirements see Installation Requirements on page 10 Netware Packet Receive Buffers Follow these installation guidelines for packet receive buffers The driver requires 200 packet receive buffers for each installed NIC You must increase the minimum and maximum packet receive buffers values by 200 for each installed NIC For exampl...

Page 49: ...load the driver 3 In the NetWare Console issue a CONFIG command 4 Record the slot number listed for the installed NIC 5 Install the second 3CR990 FX 97 NIC 6 Follow the installation instructions in this chapter to install the driver on the second NIC Each time you load the driver the CONFIG command displays the slot numbers for all the 3CR990 FX 97 NICs in the system Installing the NetWare Driver ...

Page 50: ... the NIC for example 3c99x_1 9 Type the name of the NIC and press Enter You are prompted for the slot number For information on how to verify the slot number see Verifying the PCI Slot Number on page 43 10 Enter the slot number and then press Enter 11 Press Esc Enter to save and then Esc The Internetworking Configuration screen appears 12 Select Bindings and then press Enter The configured protoco...

Page 51: ... PCI Slot Number below for instructions The values name1 and name2 are unique names assigned to each NIC by your system administrator The values name1 and name 2 must be different The frame parameters frametype1 and frametype2 can be one of the following Ethernet_802 2 Ethernet_802 3 Ethernet_II Ethernet_SNAP Make sure the frame type for the server and the workstation is the same For example if th...

Page 52: ...NetWare perform the following procedure 1 At the system prompt enter load monitor The NetWare Monitor screen appears 2 From the Available Options menu select LAN WAN Drivers The Available LAN Driver menu appears If the driver has been properly loaded the driver and frame types associated with the driver appear on this menu 3 Select a driver to view its associated statistics A functioning driver di...

Page 53: ...ans Disable Do not enable TCP IP checksum offload if you plan to form load balancing failover groups SHD_LEVEL 0 None 1 Basic 2 Enhanced 3 Basic and Enhanced 1 The default value indicating Basic Monitors levels for the following self healing driver conditions firmware heartbeat interrupt availability recoverable transmit and receive errors CRC transmit underruns receive overruns collisions jabbers...

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Page 55: ...ou are running Windows 2000 changes made to the Duplex setting though the 3Com NIC Diagnostics are not reflected in the registry unless you also change the Media Select property setting in Windows 2000 1 In the Device Manager window double click Network adapters 2 Right click the 3CR990 FX 97 NIC and select Properties 3 Select the Advanced tab 4 Select Media Select in the property list and make th...

Page 56: ...gnostics Program on page 26 for installation instructions See Using the 3Com NIC Diagnostics Program later in this chapter for usage instructions 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor Windows XP Windows 2000 Windows NT 4 0 Windows Me Windows 98 or Windows 95 3Com Configuration and Diagnostics program for DOS Configure the NIC locally us...

Page 57: ... Programs and then 3Com NIC Utilities 3 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 4 If your PC has more than one NIC installed open the Network Interface Card NIC list box and select the NIC to be configured 5 Click the Configuration tab The Configuration screen appears 6 Under Network Parameter select the setting to be changed For a description of each setting click th...

Page 58: ...roll the list and make a selection Press Enter 5 Continue this procedure for other options For more information on a specific option select the option and press F1 NOTE If you do not have a DOS bootable diskette see Making a DOS Bootable Diskette on page 11 for instructions NOTE On the Configuration screen when you choose the Auto Select setting for Media Type the setting for Duplex is automatical...

Page 59: ...NetBoot ROM 7 Open the Set Value list box and select Enabled to enable the boot ROM or Disabled to disable the boot ROM 8 Click OK to save the setting and exit the program Booting From the Network The boot process for the MBA boot ROM varies depending on the type of PC you have BBS BIOS compatible or non BBS BIOS compatible If your PC was purchased recently it may be BBS BIOS Boot Specification BI...

Page 60: ...the local hard drive Non BBS BIOS Compatible PCs To enable a non BBS BIOS compatible PC to boot from the network using the MBA boot ROM 1 Make sure the NIC boot ROM setting is Enabled See Enabling or Disabling the Boot ROM Setting on page 51 for instructions 2 Change the MBA default boot setting from Local to Network To change the default boot setting or any other MBA configurations use the MBACFG...

Page 61: ... program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 5 On the General screen make sure the check box next to Show 3Com Logo on Startup is not selected 6 Exit the 3Com NIC Diagnostics program NOTE This procedure is applicable only for Windows environments ...

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Page 63: ...am To view the LEDs in the 3Com NIC Diagnostics program 1 Make sure the NIC the network driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears and displays the following LEDs 100 LNK Lights if there is a valid connection between the NIC and the netw...

Page 64: ...d See Installing the 3Com NIC Diagnostics Program on page 26 for instructions 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Select 3Com NIC Doctor Help The main Help screen appears 5 Click Help Topics to display a list of Help topics or click Find to search for a Help topic Accessing Release Notes and Frequently Asked Questions To access release notes and frequently...

Page 65: ...stall Cleaning Up a Broken Installation If the network driver installation failed or was not completed properly follow the steps below to clean up your system and install the NIC correctly This procedure Removes all 3CR990 FX 97 NIC drivers from your system Removes the 3Com NIC Diagnostics program Installs the latest network driver You can reinstall the 3Com NIC Diagnostics program after completin...

Page 66: ...g and Connecting the NIC on page 14 Examine the cable for obvious signs of damage wear or crimping Substitute a known working cable Check the length and rating of the cable Make sure that the cable complies with 100BASE FX recommendations Check the computer BIOS Make sure you are running the latest BIOS for your computer If the BIOS has not been upgraded in the previous 12 months consult the compu...

Page 67: ...p NIC in the computer If Remote Wake Up works with the new NIC installed consult your computer vendor for a replacement NIC If Remote Wake Up does not work with the new NIC installed there may be a problem with the computer motherboard Consult your computer manufacturer Removing the Network Driver To remove the network driver from your computer follow the steps for your operating system Windows 20...

Page 68: ...ng the NIC from the computer click No Do not restart the computer until you shut down the system turn the power off and remove the NIC from the computer If you are reinstalling the NIC software click Yes to restart the computer Windows 95 98 and Me To remove the network driver 1 Double click the My Computer icon then the Control Panel icon and then the System icon 2 Click the Device Manager tab 3 ...

Page 69: ...ows 95 Use the 3Com DOS Diagnostics program if you are running any of the following operating systems DOS NetWare This chapter explains how to Run the NIC diagnostic tests View the NIC LEDs in the NIC Diagnostics program View network statistics Use the 3Com icon in the Windows system tray Remove the 3Com NIC Diagnostics program NOTE Before starting any diagnostics program close all running applica...

Page 70: ...contains tests that can check the status of the following items Network NIC To run the NIC Test or Network Test 1 Make sure the NIC the network driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics screen appears CAUTION If you are running Japanese DOS you must switch to...

Page 71: ... 2 Click Start If the test passes the NIC connection to the network is functioning correctly 3 Click Close If the test fails make sure the NIC is properly connected to the network cable Hub or switch to which the NIC is connected is powered on Cable complies with the proper length and specifications for your network Tab Description General Select the General tab to display the node address I O add...

Page 72: ...s a valid connection between the NIC and the network ACT LNK Lights if the NIC is transmitting or receiving information Viewing Network Statistics To view statistical information about the network 1 Make sure the NIC the network driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC ...

Page 73: ...ing Network Statistics When you drag the mouse pointer over the icon but do not double click the icon a network statistics box appears displaying the following information Frames Sent and Received A count of the number of frames packets sent and received through the NIC since the last time statistics were reset Link Speed The speed 100 Mbps at which the NIC is connected to the network The informat...

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Page 75: ...mensions Length 13 65 cm 5 375 in Height 8 41 cm 3 31 in Power requirement 5 V 5 operating 1 26A maximum for normal operation 375 mA for low power mode Network Interface 100 Mbps Ethernet 100BASE FX Ethernet IEEE 802 3 industry standard for a 100 Mbps fiber local area network Environment Operating temperature 32 to 158 F 0 to 70 C Storage temperature 22 to 194 F 30 to 90 C Operating humidity 10 to...

Page 76: ...a are shown below Standards Conformance Microsoft PC97 Microsoft PC98 Microsoft PC99 PCI 2 1 and 2 2 DMI 1 0 and 2 0 ACPI 1 0 SMBus 2 2 WBEM NIC 3CR990 FX 97 Cable Long wavelength fiber optic 1300 nm 50 µ 125 µ multimode fiber 62 5 µ 125 µ multimode fiber Network cable connector SC Transceiver On board Maximum Network Segment 50 µ 125 µ multimode fiber 62 5 µ 125 µ multimode fiber Full duplex 2 00...

Page 77: ... PC that contains a 3CR990 FX 97 NIC and the 3Com DMI Agent generates a Management Information Format MIF file that contains information about the PC and the NIC DMI applications use the information from the MIF to manage the PC and the NIC The content of the MIF is based on the capabilities of the NIC driver found in the PC For example if a NIC with an MBA boot ROM is found all groups related to ...

Page 78: ...rovider on the computer you are configuring as a network management station The network management station requires a DMI compatible browser or a network management application that supports DMI 2 0 such as Hewlett Packard TopTools Tivoli Management Suite Dell OpenManage Compaq Insight Manager Management Station Intel LANDesk Client Manager Installing the 3Com DMI Agent This section describes how ...

Page 79: ...llow the prompts on the screen To verify successful installation use a DMI compatible browser or a network management application that supports DMI 2 0 or 2 0s to verify the 3Com NIC is present Refer to the 3Com DMI Agent User Guide or consult your system administrator for instructions NOTE The 3Com DMI Agent User Guide is in Microsoft Word format If you do not currently have access to Microsoft W...

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Page 81: ...ist on page 74 The following table describes the navigation links available on the Welcome screen Links Description User Guide Prints a PDF version of the user guide Copies a PDF version of the user guide to your computer hard drive NIC Software Installs and configures the NIC in supported Windows operating systems Creates installation diskettes to install the NIC software in a PC that does not ha...

Page 82: ...r Auto insert notification To view the Welcome screen on the CD navigator with auto insert enabled reinsert the CD in the CD ROM drive Subdirectory Contains English Files specific to the English language Other language subdirectories contain files specific to those languages This subdirectory contains copies of Adobe Acrobat Reader 4 0 or 3 0 3Com Desktop Management Interface DMI Agent installatio...

Page 83: ...d how to register your NIC support txt Contains information about technical assistance services available from 3Com trouble txt Contains troubleshooting tips unt_nt4 txt Explains how to perform an automated installation of Windows NT 4 0 over the network unattended installation unt_w98 txt Explains how to perform an automated installation of Windows 98 over the network unattended installation w95n...

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Page 85: ...s for Windows in Updating the Network Driver and NIC Software on page 28 NetWare Fresh Installation These instructions apply to NetWare versions 4 x 5 x and 6 x Requirements See Installation Requirements on page 10 Installation Instructions These instructions are intended for installing from the 3Com EtherCD If you download 3Com software from the Web and make installation diskettes to use for the ...

Page 86: ... CD ROM drive 14 Insert the NetWare CD in the CD ROM drive 15 From the Options menu select Continue The installation continues In NetWare 5 x and 6 x the Configure Server Properties windows appear Locate the Network Boards list in the Protocols window The installed NICs are listed in this window Select each installed NIC and configure its protocols Proceed with the installation and reboot when you...

Page 87: ...as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services The 3Com Knowledgebase is a database of technical information to help you install upgrade configure or support 3Com products The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers This complimentary service whi...

Page 88: ...hone support services To find out more about your support options go to the Web site associated with your region of the world shown below When you contact 3Com for assistance have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if ap...

Page 89: ...or NetWare 45 cleaning up a broken installation 57 computer requirements 10 configuration parameters NetWare changing 45 ENABLE_CHKSUM 45 enabling driver warning and error messages 45 enabling TCP IP checksum offload 45 MEDIA_SELECT 45 monitoring levels for self healing driver conditions 45 Node Address 45 setting the media speed 45 SHD_LEVEL 45 Slot Number 45 VERBOSE 45 Windows Alert Type 48 Erro...

Page 90: ...ics program 56 accessing through Web site 56 L LANDesk Client Manager 7 LEDs description 55 overview 15 troubleshooting with 15 55 56 viewing in Diagnostics program 55 64 link negotiation 7 speed viewing 65 link LED checking after power up 15 overview 15 link LED viewing 55 64 link negotiation 8 LNK LED viewing 55 64 logo 3Com disabling 53 M MAC address 13 41 45 Managed PC Boot Agent MBA configuri...

Page 91: ...ault setting 47 sent frames viewing 65 SHD_LEVEL 45 Slot Number 45 slots multiple NICs NetWare 41 obtaining numbers NetWare 41 software 3Com NIC Diagnostics program installing 26 NetWare drivers installing 39 removing 59 updating 28 Windows network drivers installing 17 specifications NIC 67 speed media setting for NetWare 45 link viewing 65 Statistics tab 63 statistics network viewing 64 support ...

Page 92: ...ions 29 removing NIC software 60 Windows system tray 3Com icon 65 Windows XP Professional installing the driver 18 offload features 5 workgroup keep alive packet 7 World Wide Web WWW 79 X X red in Windows Device Manager 57 Y yellow exclamation point in Windows Device Manager 57 ...

Page 93: ... not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equi...

Page 94: ... Avis de Conformité à la Réglementation d Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB 003 du Canada VCCI Class B Statement This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio i...

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