3Com 3C980*-TXM User Manual Download Page 76

Page: 76 / 82

NDEX

TCP/IP configuration

NetWare

Windows NT

technical support

3Com URL

network suppliers

product repair

temperature

operating

storage

test

Network

NIC

timeout

traffic prioritization

configuring

overview

Transmit Checksum

transmit deferrals, viewing

Transmit LED, viewing

transmit load balancing

3, 17

transmit underruns, viewing

Transmit/Receive Error Threshold

troubleshooting

cable

group configuration

LEDs

load balancing, NetWare

load balancing, Windows

MBA boot ROM

network connection

Remote Wake-Up

Windows 2000 property settings

ungroup command

uninstalling software

Dynamic

Access

server features

NetWare

Windows 2000

Windows NT

51, 52

uninstalling the NIC

unshielded twisted-pair (UTP) cable

updating

network driver, Windows

NIC diagnostic program,

Windows

URL

verifying

driver installation

NetWare

Windows

virtual NIC

VLANs

802.1p Support property

Windows

configuration guidelines

creating

deleting or editing

ID numbers, legal ranges

number allowed in a server

window, defined

wait tmo command

warranty

Windows

adding NICs to a group

changing the primary NIC

creating a group

creating a VLAN

driver installation requirements

13,

maintaining server features

SHD configuration parameters

system requirements

13, 57

verifying driver installation

Windows 2000

802.1p Support property

changing property settings

driver installation

14, 17

miniport and LAN connections,

identifying

removing NIC software

verifying installation

Windows NT

driver installation

help, driver installation

13, 57

removing

NIC software

verifying installation

Windows system tray, 3Com icon

workgroup keep-alive packet

World Wide Web (WWW)

Summary of Contents for 3C980*-TXM

Page 1: ...g EtherLink Server 10 100 PCI NIC Family User Guide 3C980x TXM 10 100 PCI server network interface card with DynamicAccess technology 3C982 TXM 10 100 PCI dual port server network interface card with DynamicAccess technology Published October 2000 ...

Page 2: ...s defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation con...

Page 3: ...HE NIC Safety Precautions 7 Installation Requirements 7 Preparing the NIC and the Computer 8 Installing and Connecting the NIC 9 Installing Software 11 Obtaining Installation Diskettes 12 Creating Diskettes in Windows 12 3 INSTALLING AND CONFIGURING IN WINDOWS Software Installation Requirements 13 Getting Help 13 Installing in Windows NT 13 Installing in Windows 2000 14 Configuring SHD Parameter S...

Page 4: ...4 Troubleshooting a Load Balancing Configuration 25 Changing Windows 2000 Property Settings 25 Identifying Windows 2000 Miniport and LAN Connections 25 4 INSTALLING AND CONFIGURING IN NETWARE Software Installation Requirements 27 Netware Packet Receive Buffers 27 Slot Numbers for Multiple NICs 27 Obtaining Slot Numbers 27 Installation and Configuration Instructions 28 Load the 3Com EtherLink Serve...

Page 5: ...agnostics Program 48 Accessing the 3Com Knowledgebase 48 Accessing the 3Com NIC Help System 48 Accessing Other Information 48 Troubleshooting the Network Connection 49 Troubleshooting Remote Wake Up 49 Removing the Network Driver 50 Windows NT 50 Windows 2000 51 NetWare 51 Removing Server Features 51 Windows NT and Windows 2000 51 NetWare 52 Removing 3Com NIC Diagnostics 52 Windows NT and Windows ...

Page 6: ... 3COM DMI AGENT Overview 59 System Requirements 60 Installation Instructions 60 C SPECIFICATIONS D TECHNICAL SUPPORT Online Technical Services 63 World Wide Web Site 63 3Com FTP Site 63 Support from Your Network Supplier 63 Support from 3Com 64 Returning Products for Repair 66 INDEX 3COM CORPORATION LIMITED WARRANTY REGULATORY INFORMATION 3COM END USER SOFTWARE LICENSE AGREEMENT PRODUCT REGISTRATI...

Page 7: ...l Tasking II hardware technology plus a powerful suite of DynamicAccess technology software features relieve network congestion and ensure high performance and maximum bandwidth availability Figure 1 EtherLink Server 10 100 PCI NIC Figure 2 Dual Port EtherLink Server 10 100 PCI NIC TX DATA ACT 10 100 L N K Remote Wake Up RWU connector MBA Boot ROM MBA Boot ROM A ACT 10 100 B ACT 10 100 ...

Page 8: ...e high performance and maximum bandwidth availability Self healing drivers SHDs detect common error conditions and correct them while maintaining server link performance Bidirectional load balancing groups share the network load over resilient server links RSLs that keep traffic flowing both into a server and out of a server even if a NIC in a group is temporarily disconnected VLANs IEEE 802 1Q mu...

Page 9: ...g RSLs provide failover fault tolerance between a server and a switch if one NIC in a group fails the others assume the network load of the failed NIC The failover behavior of secondary NICs depends on how you set load balancing In a transmit load balancing arrangement the primary NIC is the only one that receives packets If the primary NIC fails a secondary NIC assumes the configuration profile n...

Page 10: ...es of each workstation must be updated manually With VLANs installed if an end station on VLAN 1 is moved to a port elsewhere on the network you need only to specify that the new port is on VLAN 1 It helps to control traffic With traditional networks congestion can be caused by broadcast traffic that is directed to all network devices whether they require it or not Each VLAN can be set up to conta...

Page 11: ...ter is compliant with PCI 2 1 Remote Wake Up support is enabled by connecting a Remote Wake Up cable from the NIC Remote Wake Up RWU connector to a 3 pin Remote Wake Up connector on the computer motherboard The following items are needed to use Remote Wake Up Management application that supports Remote Wake Up BIOS that supports Remote Wake Up PCI 2 2 compliant bus or a 3 pin Remote Wake Up connec...

Page 12: ... to a DMI 2 0 compliant management application A network administrator can then use this information to configure and manage a client or server computer remotely For instructions on installing the 3Com DMI Agent see Installing the 3Com DMI Agent on page 59 For more detailed information on DMI go to http www 3com com managedpc Remote System Alerts The NIC can be configured to continuously transmit ...

Page 13: ... cables that are connected to the main system unit Remove jewelry from your hands and wrists Use insulated or nonconductive tools CAUTION The NIC is packed in an antistatic container to protect it during shipment Do not touch the components or any metal parts on the NIC except for the backplate To avoid damaging the NIC or the computer reduce static electricity on your body by wearing an electrost...

Page 14: ...p For requirements see Remote Wake Up Single Port Models Only on page 5 Preparing the NIC and the Computer Observe the precautions listed in Safety Precautions on page 7 Follow these preparation steps 1 Decide if you want to use the Remote Wake Up feature If you want to use the Remote Wake Up feature on a computer that is compliant with PCI 2 1 you must obtain a Remote Wake Up cable for the NIC fo...

Page 15: ...Wake Up cable is required only if the computer is compliant with PCI 2 1 and you want to use the Remote Wake Up The cable is not required if the computer is compliant with PCI 2 2 9 Write down the MAC address of the NIC and note the relative position of the intended PCI slot This information is helpful when you are installing the network drivers and connecting the cables to the hub or switch The M...

Page 16: ...o connect a Remote Wake up cable Make sure that the NIC is properly installed in a PCI slot Insert the Remote Wake Up cable in the RWU connector on the NIC Twist the cable two times before attaching the cable to the computer Attach the other end of the cable to the connector on the computer motherboard Refer to the computer documentation if you need help locating the connector 3 Replace the comput...

Page 17: ...Wake up Cable PCI 2 1 only Installing Software See the following topics for requirements and instructions on installing software in various operating systems Installing and Configuring in Windows on page 13 Updating Software in Windows on page 16 Installing and Configuring in NetWare on page 27 If your site network installation procedures require you to verify that installed hardware is functional...

Page 18: ...es on the 3Com EtherLink Server CD to create installation diskettes The installation diskettes allow you to install drivers diagnostics DynamicAccess technology server features and associated text files The installation diskettes do not contain the user guide that is available on the 3Com EtherLink Server CD You will need five blank formatted diskettes To create the installation diskettes 1 Turn o...

Page 19: ...llation requirements are met See Installation Requirements on page 7 Install the hardware See Installing and Connecting the NIC on page 9 Use the following procedure to install the driver and diagnostics for the first time in a computer that is running Windows NT If you are updating a previous installation see Updating Software in Windows on page 16 1 Boot the computer and start Windows NT 2 Log i...

Page 20: ...s running Windows 2000 If you are updating a previous installation see Updating Software in Windows on page 16 1 Reboot the computer start Windows 2000 and log in to the Windows 2000 Administrator account The Windows 2000 Found New Hardware wizard detects the new NICs and begins the driver installation 2 Insert the 3Com EtherLink Server CD in the CD ROM drive 3 From the main menu select NIC Softwa...

Page 21: ...ic level checking monitors Tx Rx errors see Sampling Window link beat and NIC hardware Enhanced level adds maintenance of valid data structures and uses more CPU cycles Basic level checking is forced when RSL is enabled Off disables SHD Sampling Window 0 65536 packets 0 disables sampling 1024 This option specifies the number of Tx Rx packets to be sampled for carrier lost late collisions jabbers C...

Page 22: ...Windows NT 1 Boot the computer and start Windows NT 2 Log in to the Windows NT Administrator account 3 Insert the 3Com EtherLink Server CD in the CD ROM drive 4 From the Welcome screen select NIC Software 5 Click NIC Drivers and Diagnostics The Please Wait screen appears 6 Follow the Wizard prompts 7 Choose Custom Installation 8 Select the desired installation option 9 Click Next 10 Choose any adv...

Page 23: ... OK The Setup Complete screen appears 9 Click Finish to complete the installation 10 Click Exit DynamicAccess Server Features DynamicAccess technology server features allow you to configure load balancing groups and virtual LANs VLANs The features are described in Advanced Server Features on page 2 The following DynamicAccess technology server features are available for NIC groups in Windows Bidir...

Page 24: ...ty is enabled for the primary NIC it must also be enabled for all other NICs in the group Microsoft Task Offload Support It is possible to form a group of NICs that have different levels of support for Microsoft Task Offload features TCP Checksum TCP Segmentation and IP Sec In this case the offload support is limited to the features supported by all NICs in the group For example if two NICs in a g...

Page 25: ...re also listed in the VLAN window Windows NT Start DynamicAccess server features under Windows NT as follows 1 Log in to the Windows NT Administrator account 2 From the Windows Start menu select Settings Control Panel 3 Double click the DynamicAccess Server icon The DynamicAccess Resilient Server Link Load Balance VLAN Configuration window appears Click the appropriate tab to configure server feat...

Page 26: ... Enabled box To enable bidirectional load balancing Check both the Transmit Load Balance Enabled box and the Receive Load Balance Enabled box Enter only the Host ID bytes required for a dedicated IP address For example See Specifying a Dedicated IP Address for more information on the dedicated IP address To disable all load balancing Clear the Receive Load Balance Enabled and the Transmit Load Bal...

Page 27: ...s that you specify a dedicated IP address for the load balancing group This address specifies a Network ID and a Host ID and it must be unique not used elsewhere on the network For example You can specify the dedicated IP address in the Create Group or Group Properties dialog boxes You cannot specify the bytes for the Network ID they are fixed Specify the bytes for the Host ID for various classes ...

Page 28: ...each VLAN as follows Right click My Network Places and select Properties from the menu In the next window right click a VLAN and select Properties from the menu Click Configure In the NIC Properties window click TCP IP In the next window configure the IP address and subnet mask Changing the IP Address of the Other Device After you change the IP address of the other device restart receive load bala...

Page 29: ...ministration Set DynamicAccess control panel access set VLAN options enable efficient multicast control and enable the prioritizing of multicast traffic Saving the Configuration To save and exit click OK A prompt asks whether you want to configure traffic prioritization If you click Yes the DynamicAccess Software Setup window appears To exit without saving the configuration click Cancel Disabling ...

Page 30: ...ck Remove NIC Deleting or Editing a VLAN When a VLAN is selected you can delete it or edit its properties 1 Click the VLANs tab 2 In the VLANs window select a VLAN To delete the selected VLAN click Delete VLAN To edit the VLAN ID for the selected VLAN click Edit VLAN Displaying NIC Properties 1 Click the Load Balance RSL tab 2 In the Load Balance RSL window select a NIC 3 Click Properties The NIC ...

Page 31: ...niport icon name To access a database of technical information that can help you diagnose and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com Table 2 Troubleshooting Load Balancing In Windows Symptom Tip Receive load balancing fails to begin functioning Check the Group Properties to verify that the dedicated IP address has been entered If no address appe...

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Page 33: ...aximum packet receive buffers values by 200 for each installed NIC For example if you install two NICs increase the parameters in the STARTUP NCF file by 400 as follows Slot Numbers for Multiple NICs If you are installing more than one NIC on a server you must know which NIC corresponds to a given PCI slot to connect a cable from the NIC to the appropriate port on the hub or switch You can correla...

Page 34: ...he following steps to install and configure the driver and DynamicAccess technology server features on a NetWare file server In NetWare screens use the arrow keys to select an item and then press Enter Load the 3Com EtherLink Server CD Copy the Driver 1 Enter this command at the prompt NetWare 4 2 load install NetWare 5 x load nwconfig 2 In the Configuration Options screen select Driver options 3 ...

Page 35: ...l For example 10001 See Changing NetWare Driver Configuration Parameters for instructions on changing other parameters in this screen Load the Driver 1 Select Save parameters and load driver The installation program loads the configured driver and then writes the appropriate LOAD and BIND commands to the AUTOEXEC NCF file The system assigns a network number 2 Enter a network number or press Enter ...

Page 36: ... the product you want to install before proceeding Press ENTER to continue Press ESC to abort installation 5 Press Enter The system copies the DynamicAccess technology server features software to the SYS volume Configure Groups 1 Press Esc to return to the Installation Options screen 2 From the Configuration Options screen select NCF files options create edit server startup files 3 Select Edit AUT...

Page 37: ...aded on the NetWare server perform the following procedure 1 At the system prompt enter load monitor The NetWare Monitor screen appears 2 From the Available Options menu select LAN WAN Drivers The Available LAN Driver menu appears If the driver has been properly loaded the driver and frame types associated with the driver appear on this menu If INETCFG is used all adapters will have protocol bindi...

Page 38: ...ed to the system console and the SYS SYSTEM SYS LOG ERR file Receive Checksumming Enabled Disabled NetWare 5 x only Select Enabled to allow the NIC to perform checksum operations on incoming packets Transmit Checksumming Enabled Disabled NetWare 5 x only Select Enabled to allow the NIC to perform checksum operations on outgoing packets SHD Configuration Configure SHD Use default configuration Sele...

Page 39: ...ed Adding frame types after exiting the installation program is best done by editing the AUTOEXEC NCF file The default is 802 2 only Ethernet_802 3 Ethernet_II and Ethernet_SNAP frame types are also supported 5 To use the default MAC address of the NIC leave the Node Address field blank The default MAC address is recommended for most installations 6 Select Log Message Level and press Enter 7 Selec...

Page 40: ...guring Groups DynamicAccess technology server features allow you to configure load balancing groups The load balancing features are described in Advanced Server Features on page 2 The following DynamicAccess technology server features are available for NIC groups in NetWare Bidirectional load balancing RSL failover The examples in this section illustrate typical actions you might take in the cours...

Page 41: ...btain the slot numbers of the NICs You need these numbers if you are installing more than one NIC See Obtaining Slot Numbers on page 27 for instructions Adding a Secondary NIC to a Group 1 Install the new secondary NIC Follow the procedures in Installing and Connecting the NIC on page 7 Connect the new secondary NIC to the network that is used by the group 2 Make the following changes to the AUTOE...

Page 42: ...e the LB option To specify a resilient server link group without load balancing use the RSL option For the LBRSL GROUP command syntax see Server Feature Commands load se load lbrsl Define primary NIC slot frame instances load 3c980 slot 10001 frame ethernet_802 2 name p1_802 2 load 3c980 slot 10001 frame ethernet_ii name p1_ii Define secondary NIC slot frame instances load 3c980 slot 10002 frame e...

Page 43: ...secondary NIC slot frame instances load 3c980 slot 10002 frame ethernet_802 2 name p2_802 2 load 3c980 slot 10002 frame ethernet_ii name p2_ii load 3c980 slot 10003 frame ethernet_802 2 name p3_802 2 load 3c980 slot 10003 frame ethernet_ii name p3_ii Define Group 2 primary NIC slot frame instances load 3c980 slot 10004 frame ethernet_802 2 name p4_802 2 load 3c980 slot 10004 frame ethernet_ii name...

Page 44: ...ifies a load balancing group rsl specifies a resilient server link group RxIPAddr is a dedicated IP address for the load balancing group pri_slot is the PCI slot number of the primary NIC sec_slot is the PCI slot number of a secondary NIC Example lbrsl group lb addr 192 1 1 100 10001 10002 lbrsl group rsl 10001 10002 Default None Syntax lbrsl display status pri_slot where pri_slot is the PCI slot ...

Page 45: ...he receive end After the retries the software puts the board in Wait mode If no argument is specified or the specified argument is invalid the current value is displayed Otherwise the new value is displayed Syntax lbrsl link timeout seconds where seconds is the time in seconds Example lbrsl link timeout 10 Default 5 Syntax lbrsl probe interval seconds where seconds is the interval in seconds Examp...

Page 46: ...t xxxx wait timeout This command sets the timeout value in seconds that the software waits before marking a NIC that is in wait mode as failed see retry count If no argument is specified or if the specified argument is invalid the current value is displayed Otherwise the new value is displayed Syntax lbrsl send timeout pri_slot seconds where pri_slot is the PCI slot number of the primary NIC secon...

Page 47: ...and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com Table 4 Troubleshooting Groups In NetWare Symptom Tip More than two non 3Com server NICs have been detected in one or more groups on this server You can use only two NICs that are not 3Com server NICs in one 3Com load balancing RSL group per server Check the groups and remove all but two of the non 3Com...

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Page 49: ... in one direction at a time half duplex Auto Select allows the NIC to connect automatically at the duplex mode of the connected hub or switch When you select this setting the Media Type is set automatically to Auto Select Full Duplex sets the NIC to operate in full duplex mode To use this setting the switch that you are connected to must support full duplex You must also set the NIC Media Type set...

Page 50: ...t box and select the NIC to be configured Method Description Requirements 3Com NIC Diagnostics program for Windows Configure the NIC locally using the 3Com NIC Diagnostics program for Windows 1 Make sure that the 3Com NIC diagnostics program is installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor Windows NT 4 0 or Windows 2000 DOS Configurat...

Page 51: ... 3Com EtherLink Server CD The default NIC boot ROM setting is Disabled This setting must be enabled to boot from the network To enable or disable the NIC boot ROM setting 1 Make sure that the NIC is installed and is connected to the network and that the NIC driver is installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnosti...

Page 52: ... Managed PC Boot Agent MBA on page 45 2 Set the MBA manually as the first boot device in the computer BIOS Refer to the computer documentation for instructions on accessing and configuring the BIOS 3 Reboot the computer The MBA attempts to boot from the network using the default boot method PXE 4 To change the default method or any other MBA configurations press Ctrl Alt B when the following messa...

Page 53: ...nting the connection between the NIC and the hub or switch Blinking The cable polarity is reversed Try a different network cable or contact the system administrator 100 LNK link On If drivers are installed the 100BASE TX connection is active If drivers are not installed the NIC is receiving power Off Something is preventing the connection between the NIC and the hub or switch Blinking The cable po...

Page 54: ...elp you diagnose and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com Accessing the 3Com NIC Help System To access the 3Com NIC Help system 1 Make sure that the NIC its driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Select 3Com NIC Doctor Help The main Help screen app...

Page 55: ...d Tip Description Check the NIC installation Make sure that the NIC is installed correctly in a PCI slot Check for specific hardware problems such as broken traces or loose or broken solder connections Check the network connection Inspect all cables and connections Make sure that the cable complies with the cable requirements described under Preparing the NIC and the Computer on page 8 Check the c...

Page 56: ... Remote Wake Up works with the known functioning NIC installed contact the computer vendor for a replacement NIC If Remote Wake Up does not work with this NIC installed there may be a problem with the computer motherboard Contact the computer manufacturer Removing the Network Driver To remove the network driver from the computer follow the steps for your operating system Windows NT To remove the n...

Page 57: ...e system 4 From the list of drivers select 3C980 5 In the Additional Driver Actions screen select Deselect a selected driver and press Enter 6 Follow the prompts to remove the driver Removing Server Features Follow the steps for your operating system Windows NT and Windows 2000 To remove DynamicAccess technology server features 1 From the Start menu select Settings Control Panel 2 Double click the...

Page 58: ...isting software products that are installed in the system 4 From the list of products select 3Com DynamicAccess Server Features and press Del 5 Select Yes to remove the software Removing 3Com NIC Diagnostics Follow the steps for your operating system Windows NT and Windows 2000 To remove 3Com NIC Diagnostics 1 From the Start menu select Settings Control Panel 2 Double click the Add Remove Programs...

Page 59: ... click the question mark in the upper right corner of the screen move it over a topic and click once 5 Click the Diagnostics tab The Diagnostics screen appears Running the NIC Test Run the NIC Test to check the physical components connectors and circuitry on the NIC 1 On the Diagnostics screen click Run NIC Test The NIC Test screen appears 2 Click Perform NIC Test While the test is running a progr...

Page 60: ...d then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 5 Click the Statistics tab The Statistics screen appears The information is updated by the NIC driver every 5 seconds For a description of each statistic click the question mark in the upper right corner of the screen drag it over a statistic and click once A pop up box appears displaying information ...

Page 61: ...m tray When you double click the icon the 3Com NIC Diagnostics program starts Displaying Network Statistics When you drag the mouse pointer over the icon but do not double click the icon a network statistics box appears displaying the following information Frames Sent and Received A count of the number of frames packets sent and received through the NIC since the last time statistics were reset Li...

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Page 63: ... follow the instructions for Windows 2000 in Updating Software in Windows on page 16 NetWare Fresh Installation These instructions apply to NetWare versions 4 2 and 5 x Requirements See Installation Requirements on page 7 and Software Installation Requirements on page 27 Installation Instructions These instructions are for installing from the 3Com EtherLink Server NIC CD If you download 3Com softw...

Page 64: ... ROM drive 14 Insert the NetWare CD in the CD ROM drive 15 From the Options menu select Continue The installation continues In NetWare 5 x the Configure Server Properties windows appear Locate the Network Boards list in the Protocols window The installed NICs are listed in this window Select each installed NIC and configure its protocols Proceed with the installation and reboot when you are prompt...

Page 65: ...om DMI Agent generates a Management Information Format MIF file that contains information about the computer and the NIC DMI applications use the information from the MIF to manage the computer and the NIC The content of the MIF is based on the capabilities of the NIC driver found in the computer For example if a NIC with an MBA boot ROM is found all groups related to the boot ROM are included in ...

Page 66: ...Restart the computer when prompted To verify successful installation use a DMI compatible browser or a network management application that supports DMI 2 0 or 2 0s to verify that the 3Com NIC is present See the 3Com DMI Agent User Guide or contact your system administrator for instructions Computer Requirements DMI Service Provider 2 0 or greater such as Smart Technologies Service Provider 2 0 NDI...

Page 67: ...al Bus Specification Revision 2 2 32 bit or 64 bit bus master PCI master Supports bus master scatter gather DMAs MAC level multicast filtering Dimensions 3C980X Height 7 62 cm 3 00 in Length 12 07 cm 4 75 in 3C982 TXM Height 8 51 cm 3 35 in Length 16 76 cm 6 6 in Power requirement 5 V 5 650 mA maximum LEDs Indicate link polarity integrity and activity for 10BASE T and 100BASE TX operations Network...

Page 68: ...o 90 noncondensing Altitude 984 ft to 9 840 ft 300 to 3 000 m Connector and Cabling Requirements Connector RJ 45 10BASE T cable Category 3 4 or 5 UTP 100BASE TX cable Category 5 UTP Compliance Cable quality distance and connector must comply with EIA TIA 568 Commercial Building Wiring Standard and the Technical Services Bulletin TSB38 standards Maximum UTP cable distance 100 meters 330 feet ...

Page 69: ... documentation and software library as well as support options ranging from technical education to maintenance and professional services 3Com FTP Site Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client Hostname ftp 3co...

Page 70: ... number at the location nearest you When you contact 3Com for assistance have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable Below is a list of worldwide technical telephone support numbers Country Telephone Number Asi...

Page 71: ...0 17309 0800 113153 0800 917959 0800 1821 502 00800 12813 1 800 553117 177 3103794 1678 79489 34 2080 8318 971 4319 533 0800 0227788 800 11376 0800 3111206 0800 83 1416 971 4319 533 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela 0810 222 3COM 0800 13 3266 AT T 800 778 5573 AT T 800 778 5573 52 5 133 3380 AT T 800 778 5...

Page 72: ...t 44 1442 435860 44 1442 435718 From the following European countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800553117 177 3103794 1678 ...

Page 73: ...t 39 retry count 39 send timeout 40 ungroup 40 wait tmo 40 computer requirements 7 Configuration and Diagnostics Program DOS 44 53 configuration guidelines for VLANs 18 configuration parameters NetWare changing 32 Check Level 32 Log Message Level 32 Node Address 32 Receive Checksum 32 Sampling Window Size 32 SHD Configuration 32 Slot Number 32 Transmit Checksum 32 Transmit Receive Error Threshold ...

Page 74: ...E 802 1p Support property 18 installation 3Com DMI Agent 60 connecting to the network 11 diskettes creating 12 obtaining 12 driver NetWare 28 Windows 2000 14 17 Windows NT 13 during NetWare NOS installation 57 during Windows 2000 NOS installation 57 during Windows NT NOS installation 57 fresh install NetWare 57 Windows 2000 57 Windows NT 57 hardware 9 NetWare verifying 31 overview 7 requirements h...

Page 75: ...wer requirement 61 primary NIC 2 24 binding protocol NetWare 30 changing Windows 24 probe interval command 39 properties group displaying Windows 24 NIC displaying Windows 24 editing Windows 24 property settings changing in Windows 2000 25 R Receive Checksum 32 Receive LED viewing 48 receive overruns viewing 54 receive timeout command 39 received frames viewing 55 release notes accessing 49 remote...

Page 76: ...work driver Windows 16 NIC diagnostic program Windows 16 URL 63 V verifying driver installation NetWare 31 Windows 16 virtual NIC 2 VLANs 2 802 1p Support property 18 Windows 17 configuration guidelines 18 creating 22 deleting or editing 24 ID numbers legal ranges 22 number allowed in a server 18 window defined 19 W wait tmo command 40 warranty 71 Windows adding NICs to a group 21 changing the pri...

Page 77: ...mbination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after Jan...

Page 78: ... application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and e...

Page 79: ...MPLIANCE STATEMENT This Class B digital apparatus complies with Canadian ICES 003 AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D INDUSTRIE CANADA Cet appareil numérique de la classe B est conform à la norme NMB 003 du Canada VCCI CLASS B STATEMENT This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used n...

Page 80: ...on or other technical data received hereunder or any copies thereof collectively Technical Data or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country in which you obtained them or where you reside In addition the Technical Data covered by this Agreement may contain data encryption code which is unlawful to export or tran...

Page 81: ...subsidiary serving your country or write 3Com Corporation Customer Support Information 5400 Bayfront Plaza Santa Clara CA 95052 3Com is a registered trademark of 3Com Corporation 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 Copyright 2000 3Com Corporation All rights reserved PRODUCT REGISTRATION To ensure the very best service and support register your ...

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