ZyXEL Communications WX3310-B0, Руководство пользователя

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Chapter 14 Troubleshooting
WX3310-B0 User’s Guide
89
14.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
2
Try to connect directly to the gateway. If you can access the Internet, check that the WX3310 has
connected to the gateway by checking the
Status screen. See Section 4.4 on page 28 .
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are
the same as the settings in the WX3310.
4
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
5
If the problem continues, contact the network administrator or vendor.
I cannot access the Internet anymore. I had access to the Internet (with the WX3310), but my
Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
Section 1.4 on page 11 .
2
Reboot the WX3310.
3
Try to connect directly to the gateway. If you can access the Internet, check that the WX3310 has
connected to the gateway by checking the
Status screen. See Section 4.4 on page 28 .
4
If the problem continues, contact the network administrator or vendor.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.4 on page 11 . If the
WX3310 is sending or receiving a lot of information, try closing some programs that use the Internet,
especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving the WX3310 closer to the AP if possible,
and look around to see if there are any devices that might be interfering with the wireless network (for
example, microwaves, other wireless networks, and so on).
3
Reboot the WX3310.
4
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.