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ZyXEL Communications WAH7601, Руководство пользователя

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ZyXEL Communications WAH7601 Скачать руководство пользователя страница 94

WAH7601 User’s Guide

98

C

HAPTER

 14

Troubleshooting

14.1  Overview

Here are offers some suggestions to solve problems you might encounter. The potential problems are 
divided into the following categories.

•

Power and Hardware Installation

•

WAH7601 Access and Login

•

Internet Access

•

WiFi Connections

14.2  Power and Hardware Installation

The WAH7601 does not turn on. The LEDs are not on.

1

Make sure the WAH7601 is correctly installed (refer to your Quick Start Guide).

2

Make sure the battery is installed and charged. Press the power button to turn the WAH7601 on. See 

Section 1.6 on page 12

.

3

If the problem continues, contact the vendor.

14.3  WAH7601 Access and Login

I forgot the IP address for the WAH7601.

1

The default IP address is 192.168.1.1.

2

If you changed the IP address and have forgotten it, you have to reset the device to its factory defaults. 
To reset your WAH7601, remove the lid. Press the reset button for 5 seconds and release it. After a few 
seconds, the signal LED blinks red and then the power LED lights green.

Содержание WAH7601

Страница 1: ...fault Login Details User s Guide WAH7601 4G LTE Portable Router Copyright 2019 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 Username admin Password 1234 Version 1 0 Edition 2 12 20...

Страница 2: ...slightly from your product due to differences in your product firmware Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The...

Страница 3: ...Reset the WAH7601 13 1 7 WPS Button 13 Chapter 2 Web Configurator 15 2 1 Introduction 15 2 2 Accessing the Web Configurator 15 2 3 Navigating the Web Configurator 17 2 3 1 Title Bar 18 2 3 2 Main Wind...

Страница 4: ...1 1 What You Can Do in this Chapter 41 7 1 2 What You Need To Know 42 7 2 Connection Settings 43 7 3 APN Setting 44 7 4 4G 3G 2G Modem Settings 45 7 5 PIN Settings 46 7 6 PLMN Settings 46 7 7 WiFi Cli...

Страница 5: ...xample 67 10 5 3 Trigger Port Forwarding 67 10 5 4 Trigger Port Forwarding Example 68 10 5 5 Two Points To Remember About Trigger Ports 68 Chapter 11 WiFi 69 11 1 Overview 69 11 1 1 What You Can Do in...

Страница 6: ...Settings 92 13 3 Firmware Upgrade 93 13 4 Password Setting 93 13 5 Session Timeout 94 13 6 Language Setting 94 13 7 Date and Time 95 13 8 Power Saving 96 13 9 Reset 97 13 10 Reboot 97 Chapter 14 Trou...

Страница 7: ...screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example Configuration LAN DHCP Leased Hosts means you first click...

Страница 8: ...e WAH7601 s compact design is easy to use anywhere anytime and frees up your smartphone s bandwidth and battery for other purposes 1 2 Applications You can have the following networks with the WAH7601...

Страница 9: ...ommended for everyday management when using a supported web browser 1 4 Hardware Description The following images show the WAH7601 hardware Figure 1 WAH7601 Exterior Hardware Figure 2 WAH7601 Interior...

Страница 10: ...urned on or not in the charging state SMS Blue Blinking The WAH7601 has received an SMS Short Message Service message WiFi Blue On The WAH7601 does not have a connection with a wireless client Blinkin...

Страница 11: ...amage to the pins 2 Then insert the battery and close the lid 1 6 Power Button Use the power button on the side panel to turn the WAH7601 on or off To turn on press the power button until the power LE...

Страница 12: ...tween two devices Both devices must support WPS check each device s documentation to make sure When WPS is activated on a device it has two minutes to find another device that also has WPS activated T...

Страница 13: ...14 PART I User s Guide...

Страница 14: ...by default in Windows 10 JavaScript enabled by default Java permissions enabled by default 2 2 Accessing the Web Configurator 1 Remove the back cover and the battery of the WAH7601 to view its WiFi se...

Страница 15: ...assword yet Enter a new password retype it to confirm and click OK 6 After changing your password you are automatically logged out Log in again with your new password The Status screen appears Use thi...

Страница 16: ...Chapter 2 Web Configurator WAH7601 User s Guide 17 2 3 Navigating the Web Configurator The following section summarizes how to navigate the Web Configurator from the Status screen...

Страница 17: ...The Web Configurator s main screen is divided into these parts A Title Bar B Navigation Panel C Main Window 2 3 1 Title Bar The title bar provides some useful links that always appear over the screen...

Страница 18: ...rted in the WAH7601 The icon shows if there is no SIM card inserted or detected Connected Devices This displays the number of devices currently connected to the WAH7601 WiFi This shows whether the WAH...

Страница 19: ...limiting amount of package data LAN LAN Use this screen to view or configure the management IP address DHCP Use this screen to enable DHCP server File Sharing Use this screen to enable file sharing th...

Страница 20: ...nguage Date and Time Use this screen to change your WAH7601 time and date Power Saving Use this screen to configure the WAH7601 sleep mode Reset Use this screen to reset the WAH7601 and return it to f...

Страница 21: ...type http 192 168 1 1 as the website address Type admin default as the user name 1234 default as the password and click Login 2 Click the Wizard icon in the navigation panel of the Web Configurator t...

Страница 22: ...Figure 8 Wizard Set Up Internet 3 The Data Usage Statistics screen appears Select Enable Data Limit to activate a limiting amount of package data Enter the maximum allowance of data in GB and set up n...

Страница 23: ...ide 24 5 The Apply Settings appears Click Apply to save your settings Otherwise click Back to go back to the previous screens Figure 11 Wizard Apply Settings 6 You are now ready to connect wirelessly...

Страница 24: ...7601 s WiFi network name and password It is recommended you change your password regularly for your own security Use a password that is not easy to guess and that consists of different types of charac...

Страница 25: ...The WAH7601 supports IEEE 802 11b IEEE 802 11g and IEEE 802 11n wireless clients Make sure that your notebook or computer s wireless adapter supports one of these standards 2 Click the WiFi icon in yo...

Страница 26: ...ing screen displays if WPS is enabled on the WAH7601 but you did not press the WPS button Click Connect using a security key instead 6 Type the security key in the following screen Click OK 7 Check th...

Страница 27: ...ating a secure connection PBC creates a secure wireless network simply by pressing a button Follow these steps to successfully connect your WPS compatible device with the WAH7601 1 Make sure that your...

Страница 28: ...stay whilst saving their phone s battery for pictures and more They cannot go over the purchased data package plan because it will result in additional costs for them To control this Dani can set up...

Страница 29: ...WAH7601 User s Guide 30 2 To check the overall data consumption go to Configuration Network Data Usage and click on the Total Data Statistics tab You can also view this in the Status Screen in the In...

Страница 30: ...31 PART II Technical Reference...

Страница 31: ...AH7601 It also appears every time you click the Status icon in the navigation panel The Status screen displays the WAH7601 s connection mode wireless LAN information and traffic statistics Figure 13 S...

Страница 32: ...LAN System Status System Up Time This field displays how long the WAH7601 has been running since it last started up The Device starts up when you plug it in when you restart it System Setting Reboot...

Страница 33: ...transmitting from to the WAH7601 Upload This displays the number of transmitted packets on the WAH7601 Download This displays the number of received packets on the WAH7601 Summary Packet Statistics Cl...

Страница 34: ...s Section 6 3 on page 36 Use the ARP Table screen to view the mappings of IP and MAC addresses Section 6 4 on page 37 Use the Packet Statistics screen to view port status packet specific statistics th...

Страница 35: ...another DHCP server on that network or else the device must be manually configured Click Monitor DHCP Table Read only information here relates to your DHCP status The DHCP table shows current DHCP cl...

Страница 36: ...ve Select this if you want to reserve the IP address for this specific MAC address Cancel Click Cancel to reload the previous configuration for this screen Refresh Click Refresh to update this screen...

Страница 37: ...nnection status Table 7 Monitor Packet Statistics LABEL DESCRIPTION This is the index number of the entry Port This is the WAH7601 s interface type Status For the LAN ports this displays the port spee...

Страница 38: ...e device HW Version This displays the hardware version of the built in LTE module FW Version This displays the firmware version of the built in LTE module SIM Status SIM This displays the status of th...

Страница 39: ...ming IMSI This displays the International Mobile Subscriber Identity IMSI stored in the SIM Subscriber Identity Module card The SIM card is installed in a mobile device and used for authenticating a c...

Страница 40: ...er Use the Connection screen to configure the WAN settings on the WAH7601 for Internet access Section 7 2 on page 43 Use the APN Setting screen to configure user defined connection profiles Section 7...

Страница 41: ...ress Assignment Use Domain Name System DNS to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely i...

Страница 42: ...pecifies how many most significant bits start from the left in the address compose the network address The prefix length is written as x where x is a number For example 2001 db8 1a2b 15 1a2f 0 32 mean...

Страница 43: ...on the WAH7601 Otherwise select Disable Click Change to apply your changes 4G roaming is to use your mobile device in an area which is not covered by your service provider Enable roaming to ensure tha...

Страница 44: ...ally assigned to the APN profile by the WAH7601 Name This displays the name of your Internet Service Provider ISP Enter a descriptive name for your ISP APN This field displays the Access Point Name AP...

Страница 45: ...nd roaming is enabled Click Configuration Network PLMN The screen appears as shown next Figure 24 Configuration Network PLMN The following table describes the labels in this screen Table 11 Configurat...

Страница 46: ...P address from the access point The clients of the WAH7601 can now surf the Internet Click Configuration Network WiFi Client The screen appears as shown next MCC This displays the Mobile Country Code...

Страница 47: ...rk WiFi Client LABEL DESCRIPTION WiFi Client Enable Select the check box and click Apply to enable client mode in the WAH7601 Connected WLAN This shows the settings of the current AP to which your WAH...

Страница 48: ...ength dBm This shows the strength of the wireless network s radio signal measured in dBm Channel This shows the channel the wireless network uses Encryption Type This shows the data encryption method...

Страница 49: ...nfiguration Network Data Usage Current Data Statistics screen The screen appears as shown next Figure 30 Configuration Network Data Usage Current Data Statistics Reset Date Select the day of the month...

Страница 50: ...the labels in this screen Table 14 Configuration Network Data Usage Current Data Statistics LABEL DESCRIPTION Data Amount This indicates the current traffic flow transmitting from to the WAH7601 Sent...

Страница 51: ...ou Can Do Use the LAN screen to change the IP address for your WAH7601 Section 8 2 on page 53 Use the DHCP Server screen to enable the DHCP server on the WAH7601 Section 8 3 on page 54 Use the Leased...

Страница 52: ...Web Configurator help regarding what fields need to be configured 8 2 LAN Settings Use this screen to change the IP address for your WAH7601 Click Configuration LAN LAN The screen appears as shown nex...

Страница 53: ...idual clients computers to obtain TCP IP configuration at startup from a server Enable the DHCP server unless your ISP instructs you to do otherwise Select None to stop the WAH7601 acting as a DHCP se...

Страница 54: ...N This is the index number of the static IP table entry row Host Name This displays the name of a device connected to the WAH7601 MAC Address This displays the MAC address with colons of a device on t...

Страница 55: ...same as the workgroup name to which your device belongs to Note The WAH7601 will not be able to join the workgroup if your local area network has restrictions set up that do not allow devices to join...

Страница 56: ...other networks from going to the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this...

Страница 57: ...ort attaches to a network of computers which needs security from the outside world These computers will have access to Internet services such as e mail FTP and the World Wide Web However inbound acces...

Страница 58: ...k Configuration Firewall IPv4 Firewall Entries or Configuration Firewall IPv6 Firewall Entries Figure 40 Configuration Security Firewall IPv4 Firewall Entries Table 20 Configuration Security Firewall...

Страница 59: ...the Source from Port and Source to Port fields Both options will have the same behavior Source to Port This field displays the ending port number of a range Enter the last port number in the range of...

Страница 60: ...Click OK to save a filtering rule Delete All Click this button to remove all filtering rules Apply Click this button to save your changes back to the WAH7601 Table 21 Configuration Security Firewall...

Страница 61: ...N IP addresses to the devices A to D connected to your WAH7601 The ISP assigns the WAN IP address The NAT network appears as a single host on the Internet All traffic coming from A to D going out to t...

Страница 62: ...is section discusses the following NAT types that are implemented on the WAH7601 Full Cone In full cone NAT the NAT router maps all outgoing packets from an internal IP address and port to a single IP...

Страница 63: ...work can only send packets to the specific mapped external IP address and port that the NAT router used in sending a packet to the external host s IP address and port Outgoing Packets The NAT router m...

Страница 64: ...urity NAT General continued LABEL DESCRIPTION Table 24 Configuration Network NAT Entries LABEL DESCRIPTION This field displays the rule index number IP This field displays the inside IP address of the...

Страница 65: ...t the WAH7601 features described in this chapter 10 5 1 NAT Port Forwarding Services and Port Numbers A port forwarding set is a list of inside behind NAT on the LAN servers for example web or FTP tha...

Страница 66: ...68 1 35 to a third C in the example You assign the LAN IP addresses and the ISP assigns the WAN IP address The NAT network appears as a single host on the Internet Figure 46 Multiple Servers Behind NA...

Страница 67: ...ver responds using a port number ranging between 6970 7170 4 The WAH7601 forwards the traffic to Jane s computer IP address 5 Only Jane can connect to the Real Audio server until the connection is clo...

Страница 68: ...called wireless clients The wireless clients use the access point AP to interact with other devices such as the printer or with the Internet Your WAH7601 is the AP 11 1 1 What You Can Do in this Chap...

Страница 69: ...less networking is different from that of most traditional radio communications in that there a number of wireless networking standards available with different methods of data encryption Finding Out...

Страница 70: ...Name SSID The SSID Service Set IDentity identifies the service set with which a wireless device is associated Wireless devices associating to the access point AP must have the same SSID Enter a descr...

Страница 71: ...xample 00 A0 C5 00 00 02 You need to know the MAC addresses of the devices to configure this screen Table 27 Configuration WiFi WPS LABEL DESCRIPTION Enable Select the check box to activate WPS on the...

Страница 72: ...nied access to the WAH7601 Select Deny listed stations to block access to the LTE Device MAC addresses not listed will be allowed to access the WAH7601 Select Disable to turn MAC filtering off on the...

Страница 73: ...people who have sensitive information on their network who should use security Everybody who uses any wireless network should ensure that effective security is in place A good way to come up with effe...

Страница 74: ...PS which is an easy way to set up a secure wireless network WPS is an industry standard specification defined by the WiFi Alliance WPS allows you to quickly set up a wireless network with strong secur...

Страница 75: ...he second device If the PIN matches one device sends the network and security information to the other allowing it to join the network Take the following steps to set up a WPS connection between an ac...

Страница 76: ...ible Authentication Protocol tunnel and sends the network name SSID and the WPA PSK or WPA2 PSK pre shared key to the enrollee Whether WPA PSK or WPA2 PSK is used depends on the standards supported by...

Страница 77: ...curity settings it transmits to the enrollee are randomly generated Once a WPS enabled device has connected to another device using WPS it becomes configured A configured wireless client can still act...

Страница 78: ...ar since it is configured it already has security information for the network AP1 supplies the existing security information to Client 2 Figure 55 WPS Example Network Step 2 In step 3 you add another...

Страница 79: ...K depends on the device You can check the configuration interface of the registrar device to discover the key the network is using if the device supports this feature Then you can enter the key into t...

Страница 80: ...involved in the WPS handshake a rogue device must still associate with the access point to gain access to the network Check the MAC addresses of your wireless clients usually printed on a label on the...

Страница 81: ...received on the WAH7601 Section 12 4 on page 87 Use the Outbox screen to view messages sent from the WAH7601 Section 12 5 on page 88 Use the Draftbox screen to view messages not yet sent from the WAH7...

Страница 82: ...se this screen to view messages received by the WAH7601 To access this screen click Configuration SMS Inbox Click the Local tab to view the inbox messages stored in the WAH7601 Click the SIM Card tab...

Страница 83: ...n SMS Inbox LABEL DESCRIPTION Number This field displays the name from which the message is sent Message This field displays the content of the message Date Time This field displays the date and time...

Страница 84: ...iew the inbox messages stored in the WAH7601 Click the SIM Card tab to view the inbox messages stored in the SIM card Note You can store an approximate total of 254 Messages which includes inbox outbo...

Страница 85: ...enter the SMSC Short Message Service Center address click Set Up to apply your changes Figure 64 Configuration SMS Settings SMS Table 33 Configuration SMS Draftbox LABEL DESCRIPTION Number This field...

Страница 86: ...rd to store SMS in the inserted SIM card Click Set up to apply your changes Figure 65 Configuration SMS Settings SMS Set SMS Storage Location 12 7 3 Set SMS Receipt Click Configuration SMS Settings SM...

Страница 87: ...the Web Configurator s inactive time Section 13 5 on page 94 Use the Language screen to change the language of the Web Configurator Section 13 6 on page 94 Use the Date and Time screen to change the...

Страница 88: ...s The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot Do NOT turn off the WAH7601 while firmware upload is in progr...

Страница 89: ...Timeout 13 6 Language Setting To access this screen click System Setting Language Use this screen to select a display language for the WAH7601 Web Configurator Select a Language and click Apply to sav...

Страница 90: ...g table describes the labels in this screen Table 36 System Setting Date and Time LABEL DESCRIPTION Current System Time This field displays the present time and date of your WAH7601 Click Sync with ho...

Страница 91: ...in the European Union start using Daylight Saving Time at the same moment 1 A M GMT or UTC So in the European Union you would set the day to Last Sunday and the month to March The time you select in...

Страница 92: ...plays Ready click Reset Figure 74 System Setting Reset 13 10 Reboot Click System Setting Reboot the following pop up window appears Use this screen to restart the WAH7601 System restart allows you to...

Страница 93: ...103 PART III Troubleshooting and Appendices...

Страница 94: ...rrectly installed refer to your Quick Start Guide 2 Make sure the battery is installed and charged Press the power button to turn the WAH7601 on See Section 1 6 on page 12 3 If the problem continues c...

Страница 95: ...the WAH7601 s WiFi network by pushing on the WPS on the WAH7601 on the WAH7601 See Section 1 7 on page 13 6 Reset the device to its factory defaults and try to access the WAH7601 with the default IP a...

Страница 96: ...are case sensitive so make sure Caps Lock is not on Check with your service provider for the correct APN if you do not have it 4 Make sure your SIM card s account is valid and has an active data plan...

Страница 97: ...e WAH7601 s Signal LED If the signal strength is low try moving the WAH7601 closer to the ISP s base station if possible or try pointing it directly to the ISP s base station Look around to see if the...

Страница 98: ...g the WPS button on the WAH7601 See Section 1 7 on page 13 2 Make sure the WiFi adapter installed on your computer is IEEE 802 11 compatible and supports the same WiFi standard as the WAH7601 s active...

Страница 99: ...Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of...

Страница 100: ...pines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co Ltd h...

Страница 101: ...xel Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germany Z...

Страница 102: ...Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o organizac...

Страница 103: ...ca Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel com...

Страница 104: ...ations Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation https ww...

Страница 105: ...ct has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful int...

Страница 106: ...de 5 150 5 250 MHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Pour...

Страница 107: ...sjakohastele s tetele Greek Zyxel 2014 53 EE English Hereby Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU Fran...

Страница 108: ...verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 2014 53 EU Polski Polish Niniejszym Zyxel o wiadcza e sprz t j...

Страница 109: ...rage Il peut y avoir un risque de choc lectrique de la foudre Attention Toujours d brancher toutes les lignes t l phoniques de la prise murale avant de r parer ou de d monter ce produit Environment St...

Страница 110: ...ols Various symbols are used in this product to ensure correct usage to prevent danger to the user and others and to prevent property damage The meaning of these symbols are described below It is impo...

Страница 111: ...f all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose Zyxel shall in no event be held liable for indirect or consequent...

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