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Chapter 40 Troubleshooting
VMG5313-B10A/-B30A Series User’s Guide
347
5
Reset the device to its factory defaults, and try to access the VMG with the default IP address. See
6
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Make sure you have logged out of any earlier management sessions using the same user account
even if they were through a different interface or using a different browser.
• Try to access the VMG using another service, such as Telnet. If you can access the VMG, check
the remote management settings and firewall rules to find out why the VMG does not respond to
HTTP.
I can see the
Login
screen, but I cannot log in to the VMG.
1
Make sure you have entered the password correctly. See the cover page for the default login names
and associated passwords. The field is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the VMG. Log out
of the VMG in the other session, or ask the person who is logged in to log out.
3
Turn the VMG off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the VMG.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
Содержание VMG5313-B10A
Страница 15: ...15 PART I User s Guide ...
Страница 16: ...16 ...
Страница 32: ...Chapter 2 The Web Configurator VMG5313 B10A B30A Series User s Guide 32 ...
Страница 40: ...Chapter 4 Tutorials VMG5313 B10A B30A Series User s Guide 40 ...
Страница 71: ...71 PART II Technical Reference ...
Страница 72: ...72 ...
Страница 78: ...Chapter 5 Network Map and Status Screens VMG5313 B10A B30A Series User s Guide 78 ...
Страница 106: ...Chapter 6 Broadband VMG5313 B10A B30A Series User s Guide 106 ...
Страница 162: ...Chapter 9 Routing VMG5313 B10A B30A Series User s Guide 162 ...
Страница 180: ...Chapter 10 Quality of Service QoS VMG5313 B10A B30A Series User s Guide 180 ...
Страница 198: ...Chapter 11 Network Address Translation NAT VMG5313 B10A B30A Series User s Guide 198 ...
Страница 210: ...Chapter 14 Interface Group VMG5313 B10A B30A Series User s Guide 210 ...
Страница 218: ...Chapter 15 USB Service VMG5313 B10A B30A Series User s Guide 218 ...
Страница 232: ...Chapter 17 Firewall VMG5313 B10A B30A Series User s Guide 232 ...
Страница 240: ...Chapter 19 Parental Control VMG5313 B10A B30A Series User s Guide 240 ...
Страница 250: ...Chapter 21 Certificates VMG5313 B10A B30A Series User s Guide 250 ...
Страница 296: ...Chapter 23 Voice VMG5313 B10A B30A Series User s Guide 296 ...
Страница 300: ...Chapter 24 Log VMG5313 B10A B30A Series User s Guide 300 ...
Страница 308: ...Chapter 27 xDSL Statistics VMG5313 B10A B30A Series User s Guide 308 ...
Страница 318: ...Chapter 30 Remote Management VMG5313 B10A B30A Series User s Guide 318 ...
Страница 322: ...Chapter 32 TR 064 VMG5313 B10A B30A Series User s Guide 322 ...
Страница 332: ...Chapter 36 Log Setting VMG5313 B10A B30A Series User s Guide 332 ...
Страница 335: ...Chapter 37 Firmware Upgrade VMG5313 B10A B30A Series User s Guide 335 Figure 176 Error Message ...
Страница 336: ...Chapter 37 Firmware Upgrade VMG5313 B10A B30A Series User s Guide 336 ...
Страница 352: ...Chapter 40 Troubleshooting VMG5313 B10A B30A Series User s Guide 352 ...
Страница 353: ...353 PART III Appendices Appendices contain general information Some information may not apply to your device ...
Страница 354: ...354 ...
Страница 374: ...Appendix B Wireless LANs VMG5313 B10A B30A Series User s Guide 374 ...
Страница 390: ...Appendix E Legal Information VMG5313 B10A B30A Series User s Guide 390 ...