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NBG6817 User’s Guide

161

C

H A P T E R

      1 6

Troubleshooting

16.1  Overview

This chapter offers some suggestions to solve problems you might encounter. The potential 
problems are divided into the following categories. 

•

Power, Hardware Connections, and LEDs

•

NBG6817 Access and Login

•

Internet Access

•

Resetting the NBG6817 to Its Factory Defaults

•

Wireless Connections

•

USB Device Problems

16.2  Power, Hardware Connections, and LEDs

The NBG6817 does not turn on. None of the LEDs turn on.

1

Make sure you are using the power adaptor or cord included with the NBG6817.

2

Make sure the power adaptor or cord is connected to the NBG6817 and plugged in to an appropriate 
power source. Make sure the power source is turned on.

3

Disconnect and re-connect the power adaptor or cord to the NBG6817.

4

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1

Make sure you understand the normal behavior of the LED. See 

Section 1.7 on page 12

.

2

Check the hardware connections. See the Quick Start Guide. 

3

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4

Disconnect and re-connect the power adaptor to the NBG6817. 

Содержание AMROM Z2

Страница 1: ...U MIMO Wireless Gigabit Router Model NBG6817 Version 1 00 Edition 1 05 2016 Copyright 2016 ZyXEL Communications Corporation User s Guide Default Login Details LAN IP Address http 192 168 1 1 Router Mode http 192 168 1 2 Access Point Mode Password 1234 ...

Страница 2: ... your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect the NBG6817 and access the Web Configurator wizards It contains information on setting up your network and configuring for Internet access More Information Go to support zyxel com to find other inform...

Страница 3: ...troduction 10 Introducing the Web Configurator 15 eaZy 123 Wizard 18 NBG6817 Modes 27 Easy Mode 28 Router Mode 36 Access Point Mode 42 Tutorials 49 Technical Reference 59 Status 60 WAN 71 Wireless LAN 92 LAN 112 Applications 117 Security 141 Maintenance 147 Troubleshooting 161 ...

Страница 4: ...Button 11 1 6 The WPS Button 11 1 7 LEDs 12 Chapter 2 Introducing the Web Configurator 15 2 1 Overview 15 2 2 Accessing the Web Configurator 15 2 2 1 Login Screen 16 2 2 2 Change Default Password Screen 16 Chapter 3 eaZy 123 Wizard 18 3 1 Overview 18 3 2 Accessing the eaZy 123 Wizard 18 3 3 Internet Type 20 3 3 1 WAN Selection Type Automatic DHCP 21 3 3 2 WAN Selection Type PPPoE 21 3 3 3 WAN Sele...

Страница 5: ...el 39 Chapter 7 Access Point Mode 42 7 1 Overview 42 7 2 What You Can Do 42 7 3 What You Need to Know 42 7 3 1 Setting your NBG6817 to AP Mode 43 7 3 2 Accessing the Web Configurator in Access Point Mode 43 7 3 3 Configuring your WLAN and Maintenance Settings 44 7 4 AP Mode Status Screen 44 7 4 1 Navigation Panel 46 7 5 LAN Screen 46 Chapter 8 Tutorials 49 8 1 Overview 49 8 2 Set Up a Wireless Net...

Страница 6: ...ownload Traffic Statistics Screen 68 9 6 Client Tables Screen 69 Chapter 10 WAN 71 10 1 Overview 71 10 2 What You Can Do 71 10 3 What You Need To Know 71 10 3 1 Configuring Your Internet Connection 72 10 4 Internet Connection Screen 74 10 4 1 IPoE Encapsulation 74 10 4 2 PPPoE Encapsulation 79 10 4 3 PPTP Encapsulation 83 10 5 NAT 86 10 5 1 General Screen 86 10 5 2 Port Trigger Screen 88 10 5 3 Pa...

Страница 7: ...Pv6 LAN Screen 115 Chapter 13 Applications 117 13 1 Overview 117 13 1 1 What You Can Do 117 13 1 2 What You Need To Know 117 13 1 3 Before You Begin 119 13 2 Parental Control 119 13 2 1 General Screen 119 13 2 2 Notification Screen 123 13 3 Bandwidth Management 125 13 3 1 Bandwidth Screen 126 13 3 2 Priorities Screen 127 13 4 USB Media Sharing Screen 128 13 5 UPnP Screen 130 13 6 File Sharing 131 ...

Страница 8: ...n 153 15 10 Remote Management Screen 154 15 10 1 Remote Access 154 15 10 2 Wake On LAN 156 15 11 Log Screen 157 15 12 System Operation Mode Overview 158 15 13 Operation Mode Screen 159 Chapter 16 Troubleshooting 161 16 1 Overview 161 16 2 Power Hardware Connections and LEDs 161 16 3 NBG6817 Access and Login 162 16 4 Internet Access 163 16 5 Resetting the NBG6817 to Its Factory Defaults 165 16 6 Wi...

Страница 9: ...9 PART I User s Guide ...

Страница 10: ...es or USB devices for file sharing The NBG6817 automatically detects the USB devices 1 2 Applications Your can have the following networks with the NBG6817 Wired You can connect network devices via the Ethernet ports of the NBG6817 so that they can communicate with each other and access the Internet Wireless Wireless clients can connect to the NBG6817 to access network resources You can use WPS Wi...

Страница 11: ...et to 1234 and the IP address will be reset to 192 168 1 1 1 5 1 How to Use the RESET Button 1 Make sure the power LED is on 2 Press the RESET button for one to four seconds to restart reboot the NBG6817 3 Press the RESET button for longer than five seconds to set the NBG6817 back to its factory default configurations 1 6 The WPS Button Your NBG6817 supports Wi Fi Protected Setup WPS which is an e...

Страница 12: ...ont panel LEDs Table 1 Front Panel LEDs LED COLOR STATUS DESCRIPTION Power System White On The NBG6817 is receiving power and functioning properly Blinking The NBG6817 is in the process of starting up default restoring or My ZyXEL Cloud Server online registration pairing Off The NBG6817 is not receiving power Internet White On The NBG6817 has an IP connection but no traffic Your device has a WAN I...

Страница 13: ... NBG6817 is negotiating a WPS connection with a wireless client Off WPS is disabled 2 4G WLAN WPS White On The NBG6817 is ready and the 2 4GHz wireless LAN is on but is not sending receiving data through the wireless LAN Blinking The NBG6817 is sending receiving data through the wireless LAN Off The wireless LAN is not ready or has failed Amber On WPS is enabled The NBG6817 is in the process of fi...

Страница 14: ...Chapter 1 Introduction NBG6817 User s Guide 14 Figure 3 Side Panel USB 1 2 ...

Страница 15: ...ava permissions enabled by default Refer to the Troubleshooting chapter Chapter 16 on page 161 to see how to make sure these functions are allowed in Internet Explorer 2 2 Accessing the Web Configurator 1 Make sure your NBG6817 hardware is properly connected and prepare your computer or computer network to connect to the NBG6817 refer to the Quick Start Guide 2 Launch your web browser 3 The NBG681...

Страница 16: ...ter 3 on page 18 for the eaZy123 setup screens The Web Configurator initially displays the following login screen Figure 4 Login screen The following table describes the labels in this screen 2 2 2 Change Default Password Screen You should see a screen asking you to change your password highly recommended as shown next Table 2 Login screen LABEL DESCRIPTION Password Type 1234 default as the passwo...

Страница 17: ... Administrator Inactivity Timer field expires default five minutes go to Chapter 15 on page 147 to change this Simply log back into the NBG6817 if this happens Table 3 Change Default Password Screen LABEL DESCRIPTION Enter your new password here Type a new password Confirm password Retype the password for confirmation Skip Click Skip if you do not want to change the password this time Change Click...

Страница 18: ... Login Note The eaZy 123 wizard appears automatically when the NBG6817 is accessed for the first time or when you reset the NBG6817 to its default factory settings If you didn t configure the wizard screens you will be redirected to the login page when you connect to the Internet If you have already configured the wizard screens and want to open it again click on the upper right corner of any Web ...

Страница 19: ... WAN If you do not press the Wi Fi button lcated on the NBG6817 s back panel the following screen opens Figure 7 Unable to continue Wi Fi Note If you get an error message check your hardware connections Make sure your Internet connection is up and running The wizard screen opens ...

Страница 20: ...ey are Automatic DHCP PPPoE or Static Configure the Internet type settings on your NBG6817 in the first part The following screen depends on your Internet connection type Enter the details provided by your Internet Service Provider ISP in the fields if any Check with your ISP to make sure you use the correct type This wizard screen varies according to the connection type that you select ...

Страница 21: ...access and authentication method that works with existing access control systems for instance RADIUS One of the benefits of PPPoE is the ability to let end users access one of multiple network services a function known as dynamic service selection This enables the service provider to easily create and offer new IP services for specific users Operationally PPPoE saves significant effort for both th...

Страница 22: ...ction Type Static Choose Static as the WAN Selection Type when the WAN port is used as a regular Ethernet Click Next Table 4 WAN Selection Type PPPoE LABEL DESCRIPTION WAN Selection Select the PPPoE Point to Point Protocol over Ethernet option for a dial up connection PPPoE Username Type the user name given to you by your ISP PPPoE Password Type the password associated with the user name above Sta...

Страница 23: ...ion type 3 4 Wireless Network Configure the wireless network settings on your NBG6817 in the second part The default wireless security setting is WPA2 PSK Table 5 WAN Selection Type Static LABEL DESCRIPTION WAN Selection Select the Static option when the WAN port is using a fixed IP address IP Address Enter the IP address provided by your ISP Subnet Mask Enter the IP subnet mask in this field Gate...

Страница 24: ...acters You can set up the most secure wireless connection by configuring WPA in the wireless LAN screens Edit 5 GHz wireless network Select this check box to configure different SSID and wireless security settings for the NBG6817 s 5 GHz wireless network If you do not select this option the NBG6817 uses the same SSID and Wi Fi key you configue above for the 5 GHZ wireless network 5GHz Wireless Nam...

Страница 25: ...17 s LAN ports check your connections Then turn the NBG6817 off wait for a few seconds then turn it back on If that does not work log in to the web configurator again and check you have typed all information correctly See the User s Guide for more suggestions Figure 15 Congratulations You can click the My ZyXEL Cloud Service button to go to https mycloud zyxel com where you can create an account a...

Страница 26: ...get a domain name mapped to the NBG6817 s dynamic IP address With DDNS you can use the domain name to remotely access the NBG6817 s Web Configurator through the Internet You have successfully set up your NBG6817 to operate on your network and access the Internet ...

Страница 27: ... after logging into the Web Configurator The User s Guide Chapter 9 on page 60 through Chapter 15 on page 159 discusses the screens in this mode 4 1 2 Device Modes This refers to the operating mode of the NBG6817 which can act as a Router This is the default device mode of the NBG6817 Use this mode to connect the local network to another network like the Internet Go to Section 6 2 on page 36 to vi...

Страница 28: ...re not fully familiar with some features that are usually intended for network administrators When you log in to the Web Configurator the following screen opens Figure 16 Easy Mode 5 2 What You Can Do You can do the following in this mode Use this Navigation Panel to open the eaZy123 wizard or log out the NBG6817 Section 5 4 on page 29 Network Map Navigation Panel Control Panel Go to Status Screen...

Страница 29: ... Panel features are available Access Point Mode Parental Control and Notification are not available 5 4 Navigation Panel Use this navigation panel to opt out of the Easy mode Figure 17 Easy Mode Navigation Panel The following table describes the labels in this screen Figure 18 Easy Mode Navigation Panel Firmware Notification Table 7 Easy Mode Navigation Panel ITEM DESCRIPTION Firmware Notification...

Страница 30: ...e network map The following table describes the icons in this screen Table 8 Easy Mode Network Map ITEM DESCRIPTION This icon shows the NBG6817 s connection status This icon is grayed out if the user is unable to access the Internet Click this button to refresh the NBG6817 s connection status and the network map Info Click this to view the device s information that is currently connected to the NB...

Страница 31: ...load the previous configuration for this screen 5 6 Control Panel The features configurable in Easy Mode are shown in the Control Panel Figure 22 Easy Mode Control Panel Switch ON to enable the feature Otherwise switch OFF If the feature is turned on the green light flashes If it is turned off the blue light flashes Additionally click the feature to open a screen where you can edit its settings ...

Страница 32: ...wireless radio SSID security mode and wireless password for the NBG6817 s default Wi Fi network Refer to Section 5 6 1 on page 32 to see this screen Guest Wi Fi Click this to configure wireless and wireless security settings for the guest Wi Fi network Parental Control Switch ON to enable parental control and click this to view the parental control rules Otherwise switch OFF Refer to Section 5 6 3...

Страница 33: ...ireless radios Network Name SSID Service Set IDentity The SSID identifies the Service Set with which a wireless station is associated Wireless stations associating to the access point AP must have the same SSID Enter a descriptive name up to 32 keyboard characters for the wireless LAN Security Mode Select WPA2 PSK to enable data encryption Or Select No Security to allow wireless clients to communi...

Страница 34: ...choose WPA2 PSK as the security mode Type a pre shared key from 8 to 63 case sensitive keyboard characters Verify Password Type the password again to confirm Cancel Click Cancel to reload the previous configuration for this screen Apply Click Apply to save your changes back to the NBG6817 Table 12 Easy Mode Parental Control LABEL DESCRIPTION Status This indicates whether the rule is active or not ...

Страница 35: ...table describes the labels in this screen 5 6 5 LED Switch ON to turn on the LEDs lights on the NBG6817 Otherwise switch OFF Table 13 Easy Mode Notification LABEL DESCRIPTION Notification Status This indicates whether the rule is active or not A yellow bulb signifies that this rule is active A gray bulb signifies that this rule is not active User Name This shows the name of the user to which this ...

Страница 36: ...n the figure below the NBG6817 connects the local network LAN1 LAN4 to the Internet Figure 27 NBG6817 Network Note After clicking Login the Easy Mode appears Refer to Chapter 5 on page 28 for the Easy Mode screens Change to Expert Mode to see the screens described in the sections following this 6 2 Router Mode Status Screen Click Expert Mode Status System Status to open the status screen Modem ...

Страница 37: ... Name you enter in the Maintenance General screen It is for identification purposes Model Number This is the model name of your device Firmware Version This is the firmware version Sys OP Mode This is the device mode Section 4 1 2 on page 27 to which the NBG6817 is set Router Mode WAN Information MAC Address This shows the WAN Ethernet adapter MAC Address of your device IP Address This shows the W...

Страница 38: ... shows whether the firewall is enabled or not System Status System Up Time This is the total time the NBG6817 has been on Current Date Time This field displays your NBG6817 s present date and time System Resource CPU Usage This displays what percentage of the NBG6817 s processing ability is currently used When this percentage is close to 100 the NBG6817 is running at full load and the throughput i...

Страница 39: ...nel Router Mode LINK TAB FUNCTION Status System Status This screen shows the NBG6817 s general device system and interface status information Use this screen to access the wizard and summary statistics tables Live Network Monitor This screen shows transmission data rates between the NBG6817 and the Internet or connected devices Usage Monitor This screen shows transmission data and bandwidth usage ...

Страница 40: ...gn IP addresses on the LAN to specific individual computers based on their MAC addresses IPv6 LAN Use this screen to configure the IPv6 address for your NBG6817 on the LAN Applications Parental Control General Use this screen to enable parental control set parental controls rules schedules and block web sites containing certain keywords in the URL Notification Use this screen to send e mail notifi...

Страница 41: ... screen allows you to reboot the NBG6817 without turning the power off Language This screen allows you to select the language you prefer Remote Management Remote Access Use this screen to configure through which interface s and from which IP address es users can use Telnet and HTTP HTTPS to manage the NBG6817 Wake On LAN Use this screen to enable Wake on LAN to remotely turn on a device on the loc...

Страница 42: ...Internet Access in Access Point Mode Many screens that are available in Router Mode are not available in Access Point Mode such as bandwidth management and firewall 7 2 What You Can Do Use the Status screen to view read only information about your NBG6817 Section 7 4 on page 44 Use the LAN screen to set the IP address for your NBG6817 acting as an access point Section 7 5 on page 46 7 3 What You N...

Страница 43: ...indow appears Figure 32 Pop up for Access Point mode Click OK Then click Apply The Web Configurator refreshes once the change to Access Point mode is successful 7 3 2 Accessing the Web Configurator in Access Point Mode Log in to the Web Configurator in Access Point mode do the following 1 Connect your computer to the LAN port of the NBG6817 2 The default IP address of the NBG6817 is 192 168 1 2 In...

Страница 44: ...e to see the screens described in the sections following this 7 3 3 Configuring your WLAN and Maintenance Settings The configuration of wireless and maintenance settings in Access Point Mode is the same as for Router Mode See Chapter 11 on page 92 for information on the configuring your wireless network See Chapter 15 on page 147 for information on configuring your Maintenance settings 7 4 AP Mode...

Страница 45: ...rity the NBG6817 is using WLAN 5G Information WLAN OP Mode This is the device mode Section 4 1 2 on page 27 to which the NBG6817 s wireless LAN is set Access Point Mode MAC Address This shows the 5GHz wireless adapter MAC Address of your device SSID This shows a descriptive name used to identify the NBG6817 in the 5GHz wireless LAN Channel This shows the channel number which you select manually Se...

Страница 46: ...ou will need to log into the NBG6817 again using the new IP address Rate For the LAN ports this displays the port speed and duplex setting or is left blank when the line is disconnected For the 2 4GHz 5GHz WLAN it displays the maximum transmission rate when the 2 4GHz 5GHz WLAN is enabled and N A when the WLAN is disabled Printer Information Printer Name The NBG6817 can act as a print server and a...

Страница 47: ...2 168 1 2 If you change the IP address you will have to log in again with the new IP address Subnet Mask The subnet mask specifies the network number portion of an IP address Your NBG6817 will automatically calculate the subnet mask based on the IP address that you assign Unless you are implementing subnetting use the subnet mask computed by the NBG6817 Gateway IP Address Enter a Gateway IP Addres...

Страница 48: ...cess Point Mode NBG6817 User s Guide 48 Apply Click Apply to save your changes to the NBG6817 Cancel Click Cancel to reload the previous configuration for this screen Table 17 LAN LAN IP continued LABEL DESCRIPTION ...

Страница 49: ...e a secure wireless network simply by pressing a button See Section 8 2 1 on page 49 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Personal Identification Number in the NBG6817 s interface See Section 8 2 2 on page 50 This is the more secure method since one device can authenticate the other 8 2 1 Push Button Configuration P...

Страница 50: ... able to communicate with the NBG6817 securely The following figure shows you an example to set up wireless network and security by pressing a button on both NBG6817 and wireless client the NWD210N in this example Figure 36 Example WPS Process PBC Method 8 2 2 PIN Configuration When you use the PIN configuration method you need to use both NBG6817 s configuration interface and the client s utiliti...

Страница 51: ...e shows you the example to set up wireless network and security on NBG6817 and wireless client ex NWD210N in this example by using PIN method Figure 37 Example WPS Process PIN Method 8 3 Connect to NBG6817 Wireless Network without WPS This example shows you how to configure wireless security settings with the following parameters on your NBG6817 and connect your computer to the NBG6817 wireless ne...

Страница 52: ...s screen in the AP s Web Configurator 3 Confirm that the wireless LAN is enabled on the NBG6817 4 Select to configure the wireless settings for the 2 4GHz wireless radio 5 Enter SSID_Example3 as the SSID and select Channel 06 as the channel Set security mode to WPA2 PSK and enter ThisismyWPA PSKpre sharedkey in the Pre Shared Key field Click Apply 6 Click Expert Status to open the Status screen Ve...

Страница 53: ...r notebook or computer s wireless adapter supports one of these standards 2 Wireless adapters come with software sometimes called a utility that you install on your computer See your wireless adapter s User s Guide for information on how to do that 3 After you ve installed the driver and attached the NWD6505 to your computer s USB port right click the Wireless Network Connection icon in your compu...

Страница 54: ...Chapter 8 Tutorials NBG6817 User s Guide 54 5 Select SSID_Example3 and click Connect 6 Type the security key in the following screen Click Connect ...

Страница 55: ...re able to access the web site your wireless connection is successfully configured 8 4 Using Guest SSIDs on the NBG6817 You can configure more than one guest SSID on a NBG6817 See Section 11 4 on page 103 This allows you to configure multiple independent wireless networks on the NBG6817 as if there were multiple APs virtual APs Each guest SSID has its own wireless security type That is each SSID o...

Страница 56: ...s in the range between 192 168 1 2 and 192 168 1 254 3 Click Start Run on your computer in Windows Type cmd in the dialog box Enter ipconfig to show your computer s IP address If your computer s IP address is not in the correct range then see Appendix B on page 174 for information on changing your computer s IP address 4 After you ve set your computer s IP address open a web browser such as Intern...

Страница 57: ...D_Worker 9 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Worker to allow wireless clients in the same wireless network to communicate with each other Click Apply 10 Click the Edit icon of the second entry to configure wireless and security settings for SSID_VoIP 11 Configure the screen as follows You do not enable Intra BSS Traffic for SSID_VoIP Click Apply ...

Страница 58: ...less and security settings for SSID_Guest 13 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Guest to allow wireless clients in the same wireless network to communicate with each other Select Enable Guest WLAN to allow clients to access the Internet only Click Apply ...

Страница 59: ...59 PART II Technical Reference ...

Страница 60: ... device s Section on page 67 Use the Download Traffic Statistics screen to view the type and percentage of most download traffic Section 9 5 on page 68 Use the Client Tables screen to view the online clients information Section 9 6 on page 69 9 2 Live Network Monitor Screen Use this screen to view the current upstream and downstream transmission speeds between the NBG6817 and the Internet and or b...

Страница 61: ...splays the upstream downstream bandwidth as a line graph If you click the NBG6817 s icon it also shows the transmission rate between the NBG6817 and each connected device If you click a connected device s icon you can see the current transmission rate for a traffic type The green ball indicates the traffic flow is given enough bandwidth ...

Страница 62: ...Chapter 9 Status NBG6817 User s Guide 62 Figure 39 Expert Mode Status Live Network Monitor Traffic Statistics NBG6817 ...

Страница 63: ...ction 9 3 2 on page 64 Use the Time Tracker screen to view the time period over which the traffic flow occurred from the connected devices Section 9 3 3 on page 66 Use the Data Usage Alert screen to view the amount of bandwidth and configure your data plan Section 9 3 4 on page 66 9 3 1 Internet Data Usage Monitor Use this screen to view the instant amount of bandwidth transmitting from to the con...

Страница 64: ... and download bandwidth in the past day week month or quarter The bandwidth history can be displayed by selecting the connected LAN device s or applications Select the time period and device s or applications from the drop down list box to view the upload download bandwidth You can also move your mouse over the grey bar and slide it to view the peak of upload and download bandwidth Click Expert Mo...

Страница 65: ...Chapter 9 Status NBG6817 User s Guide 65 Figure 43 Expert Mode Status Usage Monitor Bandwidth History Device Figure 44 Expert Mode Status Usage Monitor Bandwidth History Applications ...

Страница 66: ...Status Usage Monitor Time Tracker The following screen displays Figure 45 Expert Mode Status Usage Monitor Time Tracker 9 3 4 Data Usage Alert Use this screen to view the amount of upload and download bandwidth by selecting the time period and device s or applications from the drop down list box Click Expert Mode Status Usage Monitor Data Usage Alert The following screen displays Figure 46 Expert ...

Страница 67: ...ge displays the amount of your data plan from beginning Average Used displays the average amount of your data plan from beginning and Expected Used displays the expected amount of your data plan from beginning to end 9 4 Common Usage Screen Use this screen to view the top five traffic flows transmitting from to the selected LAN device s in the past day week or month Click Expert Mode Status Common...

Страница 68: ...ert Mode Status Common Usage 9 5 Download Traffic Statistics Screen Use this screen to view the type and percentage of most download traffic on the NBG6817 Click Expert Mode Status Download Traffic Statistics to open the Download Traffic Statistics screen ...

Страница 69: ...resses to the clients If DHCP service is disabled you must have another DHCP server on that network or else the computer must be manually configured Use this screen to view the online clients information including Host Name IP Address MAC Address Interface Rssi and Lease time of all network clients using the NBG6817 s DHCP server Click Expert Mode Status Client Tables to open the Client Tables scr...

Страница 70: ...This field shows the MAC address of the computer with the name in the Host Name field Every Ethernet device has a unique MAC Media Access Control address which uniquely identifies a device The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 Interface Rssi This field displays the device s interface type or received signal stre...

Страница 71: ...ation and set how the computer acquires its IP DNS and WAN MAC addresses Section 10 4 on page 74 Use the NAT General screen to enable NAT set a default server and change your NBG6817 s port forwarding settings Section 10 5 1 on page 86 Use the NAT Port Trigger screen to configure your NBG6817 s trigger port settings Section 10 5 2 on page 88 Use the NAT Passthrough screen to configure your NBG6817...

Страница 72: ...ment Use Domain Name System DNS to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely important because without it you must know the IP address of a computer before you can access it The NBG6817 can get the DNS server addresses in the following ways 1 The ISP tells you the DNS server addresses usu...

Страница 73: ...6817 supports both IGMP version 1 IGMP v1 and IGMP version 2 IGMP v2 At start up the NBG6817 queries all directly connected networks to gather group membership After that the NBG6817 periodically updates this information IP multicasting can be enabled disabled on the NBG6817 WAN interface in the Web Configurator WAN Select None to disable IP multicasting on these interfaces Auto IP Change When the...

Страница 74: ...12 on page 158 for more information for Auto IP Change to become active The NBG6817 is set to receive a dynamic WAN IP address 10 4 Internet Connection Screen Use this screen to change your NBG6817 s Internet access settings Click Expert Mode WAN Internet Connection 10 4 1 IPoE Encapsulation This screen displays when you select IPoE encapsulation ...

Страница 75: ...Chapter 10 WAN NBG6817 User s Guide 75 Figure 54 Expert Mode WAN Internet Connection IPoE Encapsulation IPv4 Only ...

Страница 76: ...WAN IP address The field to the right displays the read only DNS server IP address that the ISP assigns Select User Defined if you have the IP address of a DNS server Enter the DNS server s IP address in the field to the right Select None if you do not want to configure DNS servers If you do not configure a DNS server you must know the IP address of a computer in order to access it WAN MAC Address...

Страница 77: ...IPv6 traffic to the ISP s Border Relay router and connecting to the native IPv6 Internet Service Provider IPv6 Prefix length Enter the IPv6 prefix length An IPv6 prefix length specifies how many most significant bits starting from the left in the address compose the network address IPv4 mask length Enter the subnet mask number 1 32 for the IPv4 network 6to4 The NBG6817 should get a public IPv4 add...

Страница 78: ...vailable only when you select Dual Stack or IPv6 Only in the IPv4 IPv6 field First DNS Server Second DNS Server Third DNS Server Select Obtained From ISP to have the NBG6817 get the IPv6 DNS server addresses from the ISP automatically Select User Defined and enter the IPv6 DNS server address assigned by the ISP to have the NBG6817 use the IPv6 DNS server addresses you configure manually Select Non...

Страница 79: ...r example Radius One of the benefits of PPPoE is the ability to let you access one of multiple network services a function known as dynamic service selection This enables the service provider to easily create and offer new IP services for individuals Operationally PPPoE saves significant effort for both you and the ISP or carrier as it requires no specific configuration of the broadband modem at t...

Страница 80: ...Chapter 10 WAN NBG6817 User s Guide 80 This screen displays when you select PPPoE encapsulation Figure 55 Network WAN Internet Connection PPPoE Encapsulation IPv4 Only ...

Страница 81: ...ter your WAN IP address if the ISP assigned a fixed IP address DNS Server First DNS Server Second DNS Server Third DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information and the NBG6817 s WAN IP address The field to the right displays the read only DNS server IP address that the ISP assigns Select User Defined if you have the IP address of a DNS server Enter the...

Страница 82: ...Pv6 traffic to the ISP s Border Relay router and connecting to the native IPv6 Internet Service Provider IPv6 Prefix length Enter the IPv6 prefix length An IPv6 prefix length specifies how many most significant bits starting from the left in the address compose the network address IPv4 mask length Enter the subnet mask number 1 32 for the IPv4 network 6to4 The NBG6817 should get a public IPv4 addr...

Страница 83: ...S server you must know the IPv6 address of a computer in order to access it Multicast Setup Multicast Setup Select IGMPv1 v2 to enable multicasting This applies to traffic routed from the WAN to the LAN Select None to disable this feature This may cause incoming traffic to be dropped or sent to all connected network devices Auto Subnet Configuration Enable Auto IP Change Mode Select this option to...

Страница 84: ...Chapter 10 WAN NBG6817 User s Guide 84 Figure 56 Expert Mode WAN Internet Connection PPTP Encapsulation IPv4 Only ...

Страница 85: ... the PPTP server 0 means no timeout PPTP CONFIGURATION PPTP Server IP Address Enter the IP address of the PPTP server Obtain an IP Address Automatically DHCP Select this radio button if the PPTP server did not assign you a fixed IP address Static IP Address Select this radio button if the PPTP server assigned an IP address for your Internet connection IP Address Enter the IP address provided by th...

Страница 86: ... of the device or computer whose MAC you are cloning Set WAN MAC Address Select this option to have the WAN interface use a manually specified MAC address Enter the MAC address in the fields Multicast Setup Multicast Setup Select IGMPv1 v2 to enable multicasting This applies to traffic routed from the WAN to the LAN Select None to disable this feature This may cause incoming traffic to be dropped ...

Страница 87: ...is and manually enter the server s IP address Port Forwarding Max Limit 32 This is the number of an individual port forwarding server entry Name Select a pre defined service from the drop down list box The pre defined service port number s and protocol will be displayed in the port forwarding summary table Otherwise select User define to manually enter the port number range and select the Protocol...

Страница 88: ...or identification purposes All characters are permitted including spaces Incoming Port Incoming is a port or a range of ports that a server on the WAN uses when it sends out a particular service The NBG6817 forwards the traffic with this port or range of ports to the client computer on the LAN that requested the service Type a port number or the starting port number in a range of port numbers End ...

Страница 89: ...treaming on the Internet IRC Internet Relay Chat An application layer protocol that can control the relay chat applications and allow clients to have real time communications with others on the Internet The ALG feature is only needed for traffic that goes through the NBG6817 s NAT To change your NBG6817 s ALGs and VPN pass through settings click Expert Mode WAN NAT Passthrough The screen appears a...

Страница 90: ... Enable to allow VPN clients to make outbound L2TP connections It is required in order to connect to a L2TP VPN account If L2TP is disabled then when a client sends a request to a VPN server the server will reply to the NBG6817 and the NBG6817 will drop the request When L2TP is enabled the NBG6817 will forward the reply from the VPN server to the client that initiated the request and the connectio...

Страница 91: ...t Disable to turn this feature off Service Provider Select the name of your Dynamic DNS service provider Host Name Enter a host names in the field provided You can specify up to two host names in the field separated by a comma Username Enter your user name Password Enter the password assigned to you Apply Click Apply to save your changes back to the NBG6817 Cancel Click Cancel to begin configuring...

Страница 92: ... LANs Click Expert Mode Wireless to configure wireless LAN 2 4G or wireless LAN 5G See the appendices for more detailed information about wireless networks The following figure provides an example of a wireless network Figure 61 Example of a Wireless Network The wireless network is the part in the blue circle In this wireless network devices A and B are called wireless clients The wireless clients...

Страница 93: ...y If two wireless networks overlap they should use different channels Like radio stations or television channels each wireless network uses a specific channel or frequency to send and receive information Every wireless client in the same wireless network must use security compatible with the AP Security stops unauthorized devices from using the wireless network It can also protect the information ...

Страница 94: ...s is a server used in businesses more than in homes If your AP does not provide a local user database and if you do not have a RADIUS server you cannot set up user names and passwords for your users Unauthorized devices can still see the information that is sent in the wireless network even if they cannot use the wireless network Furthermore there are ways for unauthorized wireless users to get a ...

Страница 95: ...stronger encryption with a local user database In this case it is better to set up stronger encryption with no authentication than to set up weaker encryption with the local user database When you select WPA2 or WPA2 PSK in your NBG6817 you can also select an option WPA WPA PSK Compatible to support WPA WPA PSK as well In this case if some wireless clients support WPA and some support WPA2 you sho...

Страница 96: ...h for your networks A is Guest WLAN and N is home or company network Figure 63 Example Bandwidth for Different Networks WPS WiFi Protected Setup WPS is an industry standard specification defined by the WiFi Alliance WPS allows you to quickly set up a wireless network with strong security without having to configure security settings manually Depending on the devices in your network you can either ...

Страница 97: ... connection when you press Apply to confirm You must then change the wireless settings of your computer to match the NBG6817 s new settings Click Expert Mode Wireless Figure 64 Expert Mode Wireless The following table describes the general wireless LAN labels in this screen Table 27 Expert Mode Wireless LABEL DESCRIPTION Wireless Setup Band Select the frequency band to set whether you want to appl...

Страница 98: ...to allow the NBG6817 to adjust the channel bandwidth automatically 40MHz channel bonding or dual channel bonds two adjacent radio channels to increase throughput The wireless clients must also support 40 MHz It is often better to use the 20 MHz setting in a location where the environment hinders the wireless signal Select 20MHz if you want to lessen radio interference with other wireless devices i...

Страница 99: ...11g clients will not be able to connect to the NBG6817 802 11gn allows either IEEE 802 11g or IEEE 802 11n compliant WLAN devices to associate with the NBG6817 The transmission rate of your NBG6817 might be reduced 802 11 bgn allows IEEE802 11b IEEE802 11g and IEEE802 11n compliant WLAN devices to associate with the NBG6817 The transmission rate of your NBG6817 might be reduced If you set Band to ...

Страница 100: ...from the Security Mode list Note WPA PSK is not available if you enable WPS before you configure WPA PSK in the Expert Mode Wireless Wireless screen Table 28 Expert Mode Wireless Security Mode No Security LABEL DESCRIPTION Security Mode Choose No Security from the drop down list box Apply Click Apply to save your changes back to the NBG6817 Cancel Click Cancel to reload the previous configuration ...

Страница 101: ...ing WPA PSK security mode to connect to your NBG6817 PMF Protected Management Frames PMF is a protection mechanism of action management frames Check this field to allow wireless devices using the PMF protection mechanism to connect to your NBG6817 Pre Shared Key WPA PSK WPA2 PSK uses a simple common password for authentication Type a pre shared key from 8 to 63 case sensitive keyboard characters G...

Страница 102: ...e only when you select WPA2 PSK or WPA2 in the Security Mode field Select the check box to have both WPA2 and WPA wireless clients be able to communicate with the NBG6817 even when the NBG6817 is using WPA2 PSK or WPA2 Group Key Update Timer The Group Key Update Timer is the rate at which the AP if using WPA PSK WPA2 PSK key management or RADIUS server if using WPA WPA2 key management sends a new ...

Страница 103: ...le to turn on preauthentication in WAP2 Otherwise select Disable Authentication Server IP Address Enter the IP address of the external authentication server in dotted decimal notation Port Number Enter the port number of the external authentication server You need not change this value unless your network administrator instructs you to do so with additional information Shared Secret Enter a passwo...

Страница 104: ...e SSID Service Set IDentifier identifies the Service Set with which a wireless device is associated This field displays the name of the wireless profile on the network When a wireless client scans for an AP to associate with this is the name that is broadcast and seen in the wireless client utility Security This field indicates the security mode of the SSID profile Remaining time If the user is cu...

Страница 105: ...a BSS is disabled wireless clients can still access the wired network but cannot communicate with each other WMM QoS Check this to have the NBG6817 automatically give a service a priority level according to the ToS value in the IP header of packets it sends WMM QoS Wifi MultiMedia Quality of Service gives high priority to voice and video which makes them run more smoothly Enable Bandwidth Manageme...

Страница 106: ...Hz wireless LAN SSID Select This shows the SSID for which you are configuring MAC filtering MAC Address Filter Select to turn on Enable or off Disable MAC address filtering Filter Action Define the filter action for the list of MAC addresses in the MAC Filter Summary table Select Allow to permit access to the NBG6817 MAC addresses not listed will be denied access to the NBG6817 Select Deny to bloc...

Страница 107: ...ced Setup Band Select the frequency band to set whether you want to apply the wireless and security settings to the default 2 4GHz or 5GHz wireless LAN RTS CTS Threshold Data with its frame size larger than this value will perform the RTS Request To Send CTS Clear To Send handshake This field is not configurable and the NBG6817 automatically changes to use the maximum value if you select 802 11n 8...

Страница 108: ...access the wired network but cannot communicate with each other Tx Power Set the output power of the NBG6817 in this field If there is a high density of APs in an area decrease the output power of the NBG6817 to reduce interference with other APs Select one of the following 100 90 75 50 25 or 10 QoS Setup WMM QoS Select Enable to have the NBG6817 automatically give a service a priority level accor...

Страница 109: ...and click Apply to allow the PIN Configuration method If you select Disable you cannot create a new PIN number PIN Number This is the WPS PIN Personal Identification Number of the NBG6817 Enter this PIN in the configuration utility of the device you want to connect to the NBG6817 using WPS The PIN is not necessary when you use WPS push button method Click Generate to generate a new PIN number Push...

Страница 110: ...ireless or wireless security settings have been changed The current wireless and wireless security settings also appear in the screen This displays Unconfigured if WPS is disabled and there are no wireless or wireless security changes on the NBG6817 or you click Release Configuration to remove the configured wireless and wireless security settings Release Configuration This button is only availabl...

Страница 111: ...duling Select Enable to activate the wireless LAN scheduling feature Select Disable to turn it off Internet Access Schedule The y axis shows the time period in days The x axis shows the time period in hours Click Select All or click gray blocks to specify days and times to turn the Wireless LAN on or off If you click Select All you can not select any specific days and times Click Clean All to remo...

Страница 112: ...ical networks 12 2 What You Can Do Use the LAN IP screen to configure the IPv4 and IPv6 addresses for your NBG6817 on the LAN Section 12 4 on page 113 Use the Static DHCP screen to assign IP addresses on the LAN to specific individual computers based on their MAC Addresses Section 12 5 on page 114 Use the IPv6 LAN screen to configure the IPv6 address for your NBG6817 on the LAN Section 12 6 on pag...

Страница 113: ...LAN IP Screen Use this screen to change the IP address for your NBG6817 Click Expert Mode LAN LAN IP Figure 76 Expert Mode LAN LAN IP The following table describes the labels in this screen Table 37 Expert Mode LAN LAN IP LABEL DESCRIPTION IP Address Type the IP address of your NBG6817 in dotted decimal notation IP Subnet Mask The subnet mask specifies the network number portion of an IP address Y...

Страница 114: ...n set as a server fill in the following four fields IP Pool Starting Address This field specifies the first of the contiguous addresses in the IP address pool for LAN Pool Size This field specifies the size or count of the IP address pool for LAN Apply Click Apply to save your changes back to the NBG6817 Cancel Click Cancel to begin configuring this screen afresh Table 37 Expert Mode LAN LAN IP co...

Страница 115: ...P or a connected uplink router for the LAN Autoconfiguration Type Select SLAAC RDNSS to enable IPv6 stateless auto configuration on this interface The interface will generate an IPv6 IP address itself from a prefix obtained from an IPv6 router in the network Select SLAAC Stateless DHCPv6 to enable IPv6 stateless auto configuration on this interface The interface will get an IPv6 address from an IP...

Страница 116: ...twork address Prefix Preferred Lifetime Enter the preferred lifetime for the prefix Prefix Valid Lifetime Enter the valid lifetime for the prefix Link Local Only Select this option to only use the link local address on the NBG6817 interfaces in the LAN ULA Select this option to identify a unique local address of the NBG6817 in the LAN RA period Minimum RA period Enter the minimum time in seconds b...

Страница 117: ...3 6 on page 131 Use the One Connect screen to enable or disable Wi Fi auto configuration Section 13 7 on page 138 13 1 2 What You Need To Know The following terms and concepts may help as you read through this chapter Keyword Blocking URL Checking The NBG6817 checks the URL s domain name or IP address and file path separately when performing keyword blocking The URL s domain name or IP address is ...

Страница 118: ...tems Windows CIFS Common Internet File System CIFS is a standard protocol supported by most operating systems in order to share files across the network CIFS runs over TCP IP but uses the SMB Server Message Block protocol found in Microsoft Windows for file and printer access therefore CIFS will allow all applications not just Web browsers to open and share files across the Internet The NBG6817 us...

Страница 119: ...ce and makes its contents available for browsing If you are connecting a USB hard drive that comes with an external power supply make sure it is connected to an appropriate power source that is on Note If your USB device cannot be detected by the NBG6817 see the troubleshooting for suggestions 13 2 Parental Control Parental Control allows you to block specific URLs You can also define time periods...

Страница 120: ...signifies that this rule is active A gray bulb signifies that this rule is not active User Name This shows the name of the user to which this rule applies Schedule This shows whether the user is able to access the Internet through the NBG6817 Allow or not Block at the moment Modify Click the Edit icon to go to the screen where you can edit the rule Click the Delete icon to delete an existing rule ...

Страница 121: ...onnected to the NBG6817 and assigned an IP address From the left text box select the LAN user device to which you want to apply this rule and click Add to move it to the right text box To remove a user device select it from the right text box and click Delete Internet Access Schedule The y axis shows the days that you want the NBG6817 to perform parental control and allow the user to access the In...

Страница 122: ...t This shows the protocol and the port of the service Modify Click the Edit icon to go to the screen where you can edit the rule Click the Delete icon to delete an existing rule Block Site URL Keyword Keyword Enter a keyword and click Add to add it to the keyword list This has the NBG6817 block access to the website URLs that contain the keyword Keyword List Select a keyword and click Delete to re...

Страница 123: ... Enter the port of the service If you have chosen a pre defined service in the Service Name field this field will not be configurable Apply Click Apply to save your settings with the NBG6817 Back Click Back to return to the previous screen Table 42 Expert Mode Applications Parental Control General Add Edit new rules Add new service continued LABEL DESCRIPTION Table 43 Expert Mode Applications Pare...

Страница 124: ...te icon to delete an existing rule Email Notification Configuration Mail Server Select the mail server Otherwise select UserDefined and manually specify the mail server address and the port of the mail server Mail Server Address Type the name or IP address of the outgoing SMTP server Mail Server Port Enter the same port number here as is on the mail server for mail traffic Authentication Username ...

Страница 125: ...es or communications and video audio streaming are given the highest priority Downloads or torrent files are classified as best effort and placed lower than general network traffic general browsing In the figure below the StreamBoost enabled NBG6817 differentiates incoming traffic flow going from the LAN device A or wireless device B to the Internet It shapes traffic and gives priority and allocat...

Страница 126: ...n Use this screen to configure the maximum allowable bandwidth on the NBG6817 and allow the NBG6817 to get StreamBoost database updates automatically In Expert mode click Applications Bandwidth Management Bandwidth to open the following screen Figure 85 Expert Mode Applications Bandwidth Management Bandwidth A B ...

Страница 127: ... Detection this automatically displays the total amount of bandwidth that you can dedicate to uplink or outgoing traffic If you don t select Automatic Bandwidth Detection set the total amount of bandwidth that you want to dedicate to uplink or outgoing traffic This is traffic from LAN WLAN to WAN Down Limit Mbps If you select Automatic Bandwidth Detection this automatically displays the total amou...

Страница 128: ...have IP addresses in the same subnet The NBG6817 media server enables you to Publish all folders for everyone to play media files in the USB storage device connected to the NBG6817 Use hardware based media clients like the DMA 2500 to play the files Note Anyone on your network can play the media files in the published folders No user name and password nor other form of security is required The fol...

Страница 129: ...e Applications USB Media Sharing The following table describes the labels in this screen Table 46 Expert Mode Applications USB Media Sharing LABEL DESCRIPTION DLNA Setup Enable DLNA Select this to have the NBG6817 function as a DLNA compliant media server Enable Shared Media Types USB1 USB2 Select the media type that you want to share on the USB device connected to the NBG6817 s USB port Rescan Me...

Страница 130: ...ges back to the NBG6817 Cancel Click Cancel to begin configuring this screen afresh Table 46 Expert Mode Applications USB Media Sharing continued LABEL DESCRIPTION Table 47 Expert Mode Applications UPnP LABEL DESCRIPTION UPnP Select Enable to activate UPnP Be aware that anyone could use a UPnP application to open the web configurator s login screen without entering the NBG6817 s IP address althoug...

Страница 131: ...he workgroup name You can also configure the workgroup name and create file sharing user accounts In Expert mode click Applications File Sharing SAMBA to open the following screen Out Port Out Port is the well known port that the WAN server uses to reply to the LAN computer that made the request using In Port In the below example In Port 8000 is paired with Out Port 80 A user on the WAN could ente...

Страница 132: ...al area network has restrictions set up that do not allow devices to join a workgroup In this case contact your network administrator Description Enter the description of the NBG6817 in a work group Require username and password Select Yes to need a user account for access to the connected USB stick from any computer Otherwise select No User Accounts Before you can share files you need a user acco...

Страница 133: ...Table 48 Expert Mode Applications File Sharing SAMBA LABEL DESCRIPTION Table 49 Expert Mode Applications File Sharing FTP LABEL DESCRIPTION Enable FTP Select this to enable the FTP server on the NBG6817 for file sharing using FTP Port You may change the server port number for FTP if needed however you must use the same port number in order to use that service for file sharing User Accounts Before ...

Страница 134: ... Windows Explorer browser or by browsing to your workgroup USB1 USB2 Specify the user s access rights to the USB storage device which is connected to the NBG6817 s USB port Read Write The user has read and write rights meaning that the user can create and edit the files on the connected USB device Read The user has read rights only and can not create or edit the files on the connected USB device N...

Страница 135: ... the NBG6817 the default IP address of the NBG6817 in router mode is 192 168 1 1 and press ENTER A screen asking for password authentication appears Type the user name and password Bob and 1234 in this example and click OK Note Once you log into the shared folder via your NBG6817 you do not have to relogin unless you restart your computer ...

Страница 136: ...17 In this example we use the web browser to share files via FTP from the LAN The way or screen you log into the FTP server on the NBG6817 varies depending on your FTP client See your FTP client documentation for more information You should have enabled file sharing and create a user account Bob 1234 for example with read and write access to USB 1 in the Applications File Sharing FTP screen 1 In y...

Страница 137: ...uthentication appears Enter the user name and password you configured in the Applications File Sharing FTP screen and click Log On 3 The screen changes and shows you the folder for the USB storage device connected to your NBG6817 Double click the folder to display the contents in it ...

Страница 138: ...p to access the NBG6817 s web configurator The mobile device with the App installed must be connected to the NBG6817 wirelessly Note You have to go to https mycloud zyxel com and pair your device again when you reset the NBG6817 Figure 93 ZyXEL ONE Connect App Use this screen to enable or disable Wi Fi auto configuration on the NBG6817 In Expert mode click Applications ONE Connect to open the foll...

Страница 139: ...before the last slash in the URL For example with the URL www zyxel com tw news pressroom php full path URL checking searches for keywords within www zyxel com tw news Use the ip urlfilter customize actionFlags 6 disable enable command to extend or not extend the keyword blocking search to include the URL s full path File Name URL Checking Filename URL checking has the NBG6817 check all of the cha...

Страница 140: ...g public IP addresses Assigning lease times to mappings Windows Messenger is an example of an application that supports NAT traversal and UPnP See the NAT chapter for more information on NAT Cautions with UPnP The automated nature of NAT traversal applications in establishing their own services and opening firewall ports may present network security issues Network information and configuration may...

Страница 141: ...her networks from going to the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2 However other traffic initiated from the WAN is blocked 3 and 4 Figure 95 Default Firewall Action 14 1 1 What You Can Do Use the IPv4 Firewall screen to enable or disable the N...

Страница 142: ...cal Area Network port attaches to a network of computers which needs security from the outside world These computers will have access to Internet services such as e mail FTP and the World Wide Web However inbound access is not allowed by default unless the remote host is authorized to use a specific service Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web ...

Страница 143: ...equests when Disable is selected Select LAN to reply to incoming LAN Ping requests Select WAN to reply to incoming WAN Ping requests Otherwise select LAN WAN to reply to all incoming LAN and WAN Ping requests Firewall Setup Enable Firewall Select this check box to activate the firewall The NBG6817 performs access control and protects against Denial of Service DoS attacks when the firewall is activ...

Страница 144: ...source that define the traffic type for example TCP port 80 defines web traffic Add Rule Click Add Rule to save the firewall rule Firewall Rule This is your firewall rule number The ordering of your rules is important as rules are applied in turn Service Name This is a name that identifies or describes the firewall rule MAC addresse This is the MAC address of the computer for which the firewall ru...

Страница 145: ...es or describes the firewall rule MAC Address Enter the MAC address of the computer for which the firewall rule applies Dest IP Address Enter the IPv6 address of the computer to which traffic for the application or service is entering The NBG6817 applies the firewall rule to traffic destined for this computer Source IP Address Enter the IPv6 address of the computer that initializes traffic for the...

Страница 146: ... IP address of the computer to which traffic for the application or service is initialized Protocol This is the protocol TCP UDP or ICMPv6 used to transport the packets for which you want to apply the firewall rule Dest Port Range This is the port number range of the destination that defines the traffic type for example TCP port 80 defines web traffic Source Port Range This is the port number rang...

Страница 147: ... configuration and restoring configuration Section 15 7 on page 152 Use the Restart screen to reboot the NBG6817 without turning the power off Section 15 8 on page 153 Use the Language screen to change the language for the Web Configurator Section 15 9 on page 153 Use the Remote Management screen to configure the interface s from which the NBG6817 can be managed remotely and specify a secure clien...

Страница 148: ...ame you want to give to the NBG6817 Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out The default is 5 minutes After it times out you have to log in with your password again Very long idle timeouts may have security risks A value of 0 means a management session never times out no matter how long it has been left idle not recomme...

Страница 149: ...ance Password continued LABEL DESCRIPTION Table 55 Expert Mode Maintenance Time LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your NBG6817 Each time you reload this page the NBG6817 synchronizes the time with the time server Current Date This field displays the date of your NBG6817 Each time you reload this page the NBG6817 synchronizes the date with the time...

Страница 150: ...cond Sunday of March Each time zone in the United States starts using Daylight Saving Time at 2 A M local time So in the United States you would select Second Sunday March and select 2 in the at field Daylight Saving Time starts in the European Union on the last Sunday of March All of the time zones in the European Union start using Daylight Saving Time at the same moment 1 A M GMT or UTC So in th...

Страница 151: ...logging into the NBG6817 again The NBG6817 automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 102 Network Temporarily Disconnected After several minutes log in again and check your new firmware version in the Status screen If the upload was not successful an error message appears Click Return to...

Страница 152: ...aved configuration file from your computer to your NBG6817 Click Expert Mode Maintenance Backup Restore Information related to factory defaults backup configuration and restoring configuration appears as shown next Figure 103 Expert Mode Maintenance Backup Restore The following table describes the labels in this screen Table 57 Expert Mode Maintenance Backup Restore LABEL DESCRIPTION Backup Click ...

Страница 153: ... language changes after a while without restarting the NBG6817 Click Expert Mode Maintenance Language to open the following screen Upload Click Upload to begin the upload process Note Do not turn off the NBG6817 while configuration file upload is in progress After you see a configuration upload successful screen you must then wait one minute before logging into the NBG6817 again The NBG6817 automa...

Страница 154: ... allows you to manage your NBG6817 from a remote location through the LAN WLAN or WAN interface 15 10 1 Remote Access Use this screen to change your NBG6817 s remote management settings You can use Telnet HTTP or HTTPS to access and manage the NBG6817 Click Expert Mode Maintenance Remote Management Remote Access to open the following screen ...

Страница 155: ... WWW Port You may change the server port number for a service if needed however you must use the same port number in order to use that service for remote management Access Status Select the interface s through which a computer may access the NBG6817 using this service Secured Client IP Address Select All to allow all computes to access the NBG6817 Otherwise check Selected and specify the IP addres...

Страница 156: ... that service for remote management Access Status Select the interface s through which a computer may access the NBG6817 using this service Secured Client IP Address Select All to allow all computes to access the NBG6817 Otherwise check Selected and specify the IP address of the computer that can access the NBG6817 HTTPS Port You may change the server port number for a service if needed however yo...

Страница 157: ... WAN Settings Enable Wake On LAN over WAN Select Enable to have the NBG6817 forward a WoL Magic Packet to all devices on the LAN if the packet comes from the WAN or remote network and uses the port number specified in the Port field A LAN device whose hardware supports Wake on LAN then will be powered on if it is turned off previously Port Type a port number from which a WoL packet is forwarded to...

Страница 158: ...G6817 as a router or access point You can choose between Router Mode and Access Point Mode depending on your network topology and the features you require from your device The following describes the device modes available in your NBG6817 Router A router connects your local network with another network such as the Internet The router has two IP addresses the LAN IP address and the WAN IP address ...

Страница 159: ...Mode Access Point An access point enabled all ethernet ports to be bridged together and be in the same subnet To connect to the Internet another device such as a router is required Figure 110 Access Point Mode 15 13 Operation Mode Screen Use this screen to select how you want to use your NBG6817 ...

Страница 160: ... IP address settings on your WAN port Contact your ISP or system administrator for more information on appropriate settings Access Point Mode Select Access Point Mode if your device bridges traffic between clients on the same network In Access Point Mode all Ethernet ports have the same IP address All ports on the rear panel of the device are LAN ports including the port labeled WAN There is no WA...

Страница 161: ...ke sure you are using the power adaptor or cord included with the NBG6817 2 Make sure the power adaptor or cord is connected to the NBG6817 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect the power adaptor or cord to the NBG6817 4 If the problem continues contact the vendor One of the LEDs does not behave as expected 1 Make sure you...

Страница 162: ...e is a DHCP client you can find your IP address from the DHCP server This information is only available from the DHCP server which allocates IP addresses on your network Find this information directly from the DHCP server or contact your system administrator for more information 9 Reset your NBG6817 to change all settings back to their default This means your current settings are lost See Section ...

Страница 163: ...nd try to access the NBG6817 with the default IP address See Section 1 5 on page 11 7 If the problem continues contact the network administrator or vendor or try one of the advanced suggestions Advanced Suggestions Try to access the NBG6817 using another service such as Telnet If you can access the NBG6817 check the remote management settings and firewall rules to find out why the NBG6817 does not...

Страница 164: ... cables from your device and follow the directions in the Quick Start Guide again 6 If the problem continues contact your ISP I cannot access the Internet anymore I had access to the Internet with the NBG6817 but my Internet connection is not available anymore 1 Check the hardware connections and make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 7 on page 12 2 Reb...

Страница 165: ... wait for the NBG6817 to finish restarting and log in to the Web Configurator The password is 1234 If the NBG6817 does not restart automatically disconnect and reconnect the NBG6817 s power Then follow the directions above again 16 6 Wireless Connections I cannot access the NBG6817 or ping any computer from the WLAN 1 Make sure the wireless LAN is enabled on the NBG6817 2 Make sure the wireless ad...

Страница 166: ...r to Appendix B on page 174 for instructions on how to change your computer s IP address What factors may cause intermittent or unstabled wireless connection How can I solve this problem The following factors may cause interference Obstacles walls ceilings furniture and so on Building Materials metal doors aluminum studs Electrical devices microwaves monitors electric motors cordless phones and ot...

Страница 167: ...t the USB device has power 3 Check your cable connections 4 Restart the NBG6817 by disconnecting the power and then reconnecting it 5 If the USB device requires a special driver install the driver from the installation disc that came with the device After driver installation reconnect the USB device to the NBG6817 and try to connect to it again with your computer 6 If the problem persists contact ...

Страница 168: ...test information Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Taiwan ZyXEL Communications Corporation http www zyxel com Asia China ZyXEL Communications Shanghai Co...

Страница 169: ...Pvt Ltd http www zyxel com pk Philippines ZyXEL Philippines http www zyxel com ph Singapore ZyXEL Singapore Pte Ltd http www zyxel com sg Taiwan ZyXEL Communications Corporation http www zyxel com tw zh Thailand ZyXEL Thailand Co Ltd http www zyxel co th Vietnam ZyXEL Communications Corporation Vietnam Office http www zyxel com vn vi Europe Austria ZyXEL Deutschland GmbH http www zyxel de ...

Страница 170: ...ZyXEL България http www zyxel com bg bg Czech Republic ZyXEL Communications Czech s r o http www zyxel cz Denmark ZyXEL Communications A S http www zyxel dk Estonia ZyXEL Estonia http www zyxel com ee et Finland ZyXEL Communications http www zyxel fi France ZyXEL France http www zyxel fr Germany ZyXEL Deutschland GmbH http www zyxel de Hungary ZyXEL Hungary SEE http www zyxel hu ...

Страница 171: ...m lt lt homepage shtml Netherlands ZyXEL Benelux http www zyxel nl Norway ZyXEL Communications http www zyxel no Poland ZyXEL Communications Poland http www zyxel pl Romania ZyXEL Romania http www zyxel com ro ro Russia ZyXEL Russia http www zyxel ru Slovakia ZyXEL Communications Czech s r o organizacna zlozka http www zyxel sk Spain ZyXEL Communications ES Ltd http www zyxel es Sweden ZyXEL Commu...

Страница 172: ...ww zyxel co uk Ukraine ZyXEL Ukraine http www ua zyxel com Latin America Argentina ZyXEL Communication Corporation http www zyxel com ec es Brazil ZyXEL Communications Brasil Ltda https www zyxel com br pt Ecuador ZyXEL Communication Corporation http www zyxel com ec es Middle East Israel ZyXEL Communication Corporation http il zyxel com homepage shtml Middle East ZyXEL Communication Corporation ...

Страница 173: ...3 http www zyxel com me en North America USA ZyXEL Communications Inc North America Headquarters http www zyxel com us en Oceania Australia ZyXEL Communications Corporation http www zyxel com au en Africa South Africa Nology Pty Ltd http www zyxel co za ...

Страница 174: ...nd all versions of UNIX LINUX include the software components you need to use TCP IP on your computer If you manually assign IP information instead of using a dynamic IP make sure that your network s computers have IP addresses that place them in the same subnet In this appendix you can set up an IP address for Windows 7 on page 174 Mac OS X 10 3 and 10 4 on page 178 Mac OS X 10 5 and 10 6 on page...

Страница 175: ...Appendix B Setting Up Your Computer s IP Address NBG6817 User s Guide 175 3 Click Change adapter settings 4 Double click Local Area Connection and then select Properties ...

Страница 176: ... 176 Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 5 Select Internet Protocol Version 4 TCP IPv4 and then select Properties 6 The Internet Protocol Version 4 TCP IPv4 Properties window opens ...

Страница 177: ...to you by your network administrator or ISP You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided Click Advanced if you want to configure advanced settings for IP DNS and WINS 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click OK to close the Local Area Connection Properties window Verifying Settings 1 Click Start All...

Страница 178: ...ter s IP Address NBG6817 User s Guide 178 Mac OS X 10 3 and 10 4 The screens in this section are from Mac OS X 10 4 but can also apply to 10 3 1 Click Apple System Preferences 2 In the System Preferences window click the Network icon ...

Страница 179: ...G6817 User s Guide 179 3 When the Network preferences pane opens select Built in Ethernet from the network connection type list and then click Configure 4 For dynamically assigned settings select Using DHCP from the Configure IPv4 list in the TCP IP tab ...

Страница 180: ...anually In the IP Address field type your IP address In the Subnet Mask field type your subnet mask In the Router field type the IP address of your device 6 Click Apply Now and close the window Verifying Settings Check your TCP IP properties by clicking Applications Utilities Network Utilities and then selecting the appropriate Network Interface from the Info tab ...

Страница 181: ...s NBG6817 User s Guide 181 Figure 112 Mac OS X 10 4 Network Utility Mac OS X 10 5 and 10 6 The screens in this section are from Mac OS X 10 5 but can also apply to 10 6 1 Click Apple System Preferences 2 In System Preferences click the Network icon ...

Страница 182: ... Computer s IP Address NBG6817 User s Guide 182 3 When the Network preferences pane opens select Ethernet from the list of available connection types 4 From the Configure list select Using DHCP for dynamically assigned settings ...

Страница 183: ...ally In the IP Address field enter your IP address In the Subnet Mask field enter your subnet mask In the Router field enter the IP address of your NBG6817 6 Click Apply and close the window Verifying Settings Check your TCP IP properties by clicking Applications Utilities Network Utilities and then selecting the appropriate Network interface from the Info tab ...

Страница 184: ...pending on your specific distribution release version and individual configuration The following screens use the default Ubuntu 8 installation Note Make sure you are logged in as the root administrator Follow the steps below to configure your computer IP address in GNOME 1 Click System Administration Network 2 When the Network Settings window opens click Unlock to open the Authenticate window By d...

Страница 185: ...Address NBG6817 User s Guide 185 3 In the Authenticate window enter your admin account name and password then click the Authenticate button 4 In the Network Settings window select the connection that you want to configure then click Properties ...

Страница 186: ...the Configuration list select Static IP address if you have a static IP address Fill in the IP address Subnet mask and Gateway address fields 6 Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen 7 If you know your DNS server IP address es click the DNS tab in the Network Settings window and then enter the DNS server information in the fields ...

Страница 187: ...he Close button to apply the changes Verifying Settings Check your TCP IP properties by clicking System Administration Network Tools and then selecting the appropriate Network device from the Devices tab The Interface Statistics column shows data if your connection is working properly ...

Страница 188: ...nt KDE using the openSUSE 10 3 Linux distribution The procedure screens and file locations may vary depending on your specific distribution release version and individual configuration The following screens use the default openSUSE 10 3 installation Note Make sure you are logged in as the root administrator Follow the steps below to configure your computer IP address in the KDE 1 Click K Menu Comp...

Страница 189: ...omputer s IP Address NBG6817 User s Guide 189 2 When the Run as Root KDE su dialog opens enter the admin password and click OK 3 When the YaST Control Center window opens select Network Devices and then click the Network Card icon ...

Страница 190: ...ess NBG6817 User s Guide 190 4 When the Network Settings window opens click the Overview tab select the appropriate connection Name from the list and then click the Configure button 5 When the Network Card Setup window opens click the Address tab ...

Страница 191: ...mic IP address Select Statically assigned IP Address if you have a static IP address Fill in the IP address Subnet mask and Hostname fields 7 Click Next to save the changes and close the Network Card Setup window 8 If you know your DNS server IP address es click the Hostname DNS tab in Network Settings and then enter the DNS server information in the fields provided ...

Страница 192: ...w Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP IP properties From the Options sub menu select Show Connection Information Figure 116 openSUSE 10 3 KNetwork Manager When the Connection Status KNetwork Manager window opens click the Statistics tab to see if your connection is working properly ...

Страница 193: ...Appendix B Setting Up Your Computer s IP Address NBG6817 User s Guide 193 Figure 117 openSUSE Connection Status KNetwork Manager ...

Страница 194: ...s in which this service is used Table 61 Commonly Used Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM New ICQ TCP 5190 AOL s Internet Messenger service It is also used as a listening port by ICQ AUTH TCP 113 Authentication protocol used by some servers BGP TCP 179 Border Gateway Protocol BOOTP_CL...

Страница 195: ... sends out ICMP echo requests to test whether or not a remote host is reachable POP3 TCP 110 Post Office Protocol version 3 lets a client computer get e mail from a POP3 server through a temporary connection TCP IP or other PPTP TCP 1723 Point to Point Tunneling Protocol enables secure transfer of data over public networks This is the control channel PPTP_TUNNEL GRE User Defined 47 PPTP Point to P...

Страница 196: ...UDP 49 Login Host Protocol used for Terminal Access Controller Access Control System TELNET TCP 23 Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems TFTP UDP 69 Trivial File Transfer Protocol is an Internet file transfer protocol similar to FTP b...

Страница 197: ... or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the device This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device gen...

Страница 198: ...du matériel de catégorieI a été approuvé par Industrie Canada pour fonctionner avec les types d antenne énumérés ci dessous et ayant un gain admissible maximal et l impédance requise pour chaque type d antenne Les types d antenne non inclus dans cette liste ou dont le gain est supérieur au gain maximal indiqué sont strictement interdits pour l exploitation de l émetteur Informations Antenne For Ex...

Страница 199: ...9 5 EC Hrvatski Croatian ZyXEL ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 1999 5 EC Íslenska Icelandic Hér með lýsir ZyXEL því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 1999 5 EC Italiano Italian Con la presente ZyXEL dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabi...

Страница 200: ...tie BIPT Zie http www bipt be voor meer gegevens Les liaisons sans fil pour une utilisation en extérieur d une distance supérieure à 300 mètres doivent être notifiées à l Institut Belge des services Postaux et des Télécommunications IBPT Visitez http www ibpt be pour de plus amples détails Denmark In Denmark the band 5150 5350 MHz is also allowed for outdoor usage I Danmark må frekvensbåndet 5150 ...

Страница 201: ... type dispose of used batteries according to the instruction Dispose them at the applicable collection point for the recycling of electrical and electronic devices For detailed information about recycling of this product please contact your local city office your household waste disposal service or the store where you purchased the product Do not obstruct the device ventilation slots as insufficie...

Страница 202: ...punto limpio Cuando llegue el momento de desechar el producto la recogida por separado éste y o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y medioambiental Le symbole ci dessous signifie que selon les réglementations locales votre produit et ou sa batterie doivent être éliminés séparément des ordures ménagères Lorsque ce produit atteint sa fin de vie amenez le ...

Страница 203: ...Appendix D Legal Information NBG6817 User s Guide 203 Environmental Product Declaration ...

Страница 204: ...hat this product is free from any defects in material or workmanship for a specific period the Warranty Period from the date of purchase The Warranty Period varies by region Check with your vendor and or the authorized ZyXEL local distributor for details about the Warranty Period of this product During the warranty period and upon proof of purchase should the product have indications of failure du...

Страница 205: ... or at www us zyxel com for North American products Open Source Licenses This product contains in part some free software distributed under GPL license terms and or GPL like licenses Open source licenses are provided with the firmware package You can download the latest firmware at www zyxel com To obtain the source code covered under those Licenses please contact support zyxel com tw to get it ...

Страница 206: ... 117 copyright 197 CPU usage 38 45 customer support 168 D Daylight saving 150 DDNS service providers 144 DHCP 60 see also Dynamic Host Configuration Protocol DHCP server 60 113 Digital Living Network Alliance 118 disclaimer 197 DLNA 118 128 indexing 129 overview 128 rescan 129 DLNA compliant client 118 DNS Server 72 documentation related 2 Domain Name System See DNS duplex setting 38 46 Dynamic Ho...

Страница 207: ...on IGMP version 73 Internet Group Multicast Protocol 73 IP Address 113 L LAN 112 LAN overview 112 LAN setup 112 Language 153 Link type 38 45 local user database 94 and encryption 95 Local Area Network 112 M MAC 106 MAC address 72 93 cloning 72 MAC address filter 93 MAC address filtering 106 MAC filter 106 managing the device good habits 11 using the web configurator See web configurator using the ...

Страница 208: ... 93 107 S Samba 118 Scheduling 110 security policy and ALG 89 Server Message Block see SMB Service Set 98 105 Service Set IDentification 98 105 Service Set IDentity See SSID SIP ALG 89 SMB 118 SSID 38 45 93 98 105 stateful inspection firewall 141 Static DHCP 64 67 Status 36 StreamBoost bandwidth 125 device priority 127 example 125 Subnet Mask 113 System General Setup 147 System restart 153 T TCP I...

Страница 209: ...ows media player 128 wireless channel 165 wireless LAN 165 wireless LAN scheduling 110 Wireless network basic guidelines 93 channel 93 encryption 94 example 92 MAC address filter 93 overview 92 security 93 SSID 93 Wireless security 93 overview 93 type 93 wireless security 165 Wireless tutorial 49 Wizard setup 18 WLAN button 11 work group 118 name 118 Windows 118 WPA compatible 95 WPS 10 ...

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