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Chapter 16 Troubleshooting
NBG6817 User’s Guide
162
5
If the problem continues, contact the vendor.
16.3 NBG6817 Access and Login
I don’t know the IP address of my NBG6817.
6
The default IP address of the NBG6817 in
Router Mode
is
192.168.1.1
. If the NBG6817 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.1.1, the default LAN IP address
will be changed to 10.0.0.1 automatically. See
for more information.
The default IP address of the NBG6817 in
Access Point Mode
is
192.168.1.2
.
7
If you changed the IP address and have forgotten it, you might get the IP address of the NBG6817
in
Router Mode
by looking up the IP address of the default gateway for your computer. To do this
in most Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP
address of the
Default Gateway
might be the IP address of the NBG6817 (it depends on the
network), so enter this IP address in your Internet browser.
8
If your NBG6817 in
Access Point Mode
is a DHCP client, you can find your IP address from the
DHCP server. This information is only available from the DHCP server which allocates IP addresses
on your network. Find this information directly from the DHCP server or contact your system
administrator for more information.
9
Reset your NBG6817 to change all settings back to their default. This means your current settings
are lost. See
Troubleshooting
for information on resetting your
NBG6817.
I forgot the password.
1
The default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
I cannot see or access the
Login
screen in the Web Configurator.
1
Make sure you are using the correct IP address.
2
The default IP address of the NBG6817 in
Router Mode
is
192.168.1.1
. If the NBG6817 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.1.1, the default LAN IP address
will be changed to 10.0.0.1 automatically. See
for more information.
The default IP address of the NBG6817 in
Access Point Mode
is
192.168.1.2
.
• If you changed the IP address (
), use the new IP address.