97
Problem
Possible causes
Possible solution
If you are not able to
connect to the network,
the phone will continue
to send out signals as it
attempts to locate a
base station. Doing so
consumes battery
power and will
consequently shorten
standby time.
Change your location to
one where the network
is accessible, or
temporarily turn off
your phone.
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone’s
battery.
micro-SIM
card error
micro -SIM card
malfunction or damage.
Contact your service
provider to change a
new card.
micro -SIM card inserted
improperly.
Insert the micro -SIM
card properly.
Debris on the micro
-SIM card contacts.
Use a soft, dry cloth to
clean the micro -SIM
card contacts.
Cannot
make
outgoing
calls
You have activated the
Fixed dial numbers
feature.
Disable this feature. See
Use fixed dialing
numbers
.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your local
customer services to
ask for micro-SIM card’s
PUK code, use the PUK
code to unlock the
micro-SIM card.
Содержание smart first 7
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