How to connect:
You must connect to the home router (network) by first establishing a direct connection
between the control box and your smart device. (See:
Configuring the System
.)
IMPORTANT: It is recommended to locate the control box as close to the home router as
practical. Do not use an extension cord.
Common iAquaLink
™
Troubleshooting
Remember, if you get a new Wi-Fi Router, reset the defaults of your current Wi-Fi
Router or simply change your Wi-Fi network password, you will have to re-establish the
connection between your cleaner and the router. (See:
Configure the System
.)
User Issue
Possible Cause
Suggested Solution
All lights are off
Bright sunlight
Shield the lights to block sunlight and re-check if
the lights are lit.
Control box is unplugged.
Plug the control box into a power outlet. (See:
Connect to a Power Source).
Power outage.
Verify that the breaker is on and electricity is
being supplied to the outlet.
Lost internet connection.
Check internet connection - Network may be
down.
LAN/WEB lights are not on
Lost internet connection
Check internet connection - Network may be
down.
LAN/WEB lights are on but
there is no (or spotty) Wi-Fi
connection, and/or app
reads "Connection Error"
Control box is too far from home
router
Relocate the control box as near to the home
router as practical. (See: Install and Submerge
the Cleaner) Do not use an extension cord.
Weak Wi-Fi signal
•
Check for adequate Wi-Fi signal strength.
•
With a Windows laptop, go to Network
Connections in the Control Panel. Check
Signal Strength meter under Wireless
Network Connection icon while standing near
the control box.
•
With a smart device, search for, download,
and use an app that can check signal
strength while standing near the control box.
If Wi-Fi signal is weak, consider installing a
Wi-Fi extender.
Only one of the LAN/WEB
lights are on
Connectivity issue with local Wi-Fi or
connection to the server.
Contact your local internet service provider.
•
Unplug your control box and wait 10
seconds. Plug in the box again and see if
lights illuminate.
•
Check Internet connection - Network may be
down.
LAN/WEB lights are flashing Antenna firmware update in progress.
Flashing may continue up to ten minutes until
update is complete.
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35
Zodiac
®
VX65iQ Robotic Pool Cleaner
|
Owner's Manual
