8
Troubleshooting
Information about the cleaner status and any relevant condition will be displayed on the
control unit and/or in the iAquaLink
™
app.
Error Codes
Control Unit
Display
In-App Display
Suggested Solution
1
2
3
Pump Motor
Traction Motor Right
Traction Motor Left
a.
Check for corrosion or bent pins in the floating cable
connection area.
b. Turn each wheel one quarter turn in one direction
repeatedly until rotation is smooth. Repeat, turning
wheels in the opposite direction until rotation is
smooth.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
4
Pump Motor Consumption
a. Check for small debris or hair in the fan impeller.
b.
Thoroughly clean the filter canister.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
5
6
Drive Motor Consumption
Right
Drive Motor Consumption Left
a.
Thoroughly clean the filter canister.
b. Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
7
Cleaner Floating
•
Turn cleaner power off, then submerge cleaner
according to correct procedure.
8
Cleaner Out of the Water
•
Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
9
N/A
•
Cleaner has completed a cleaning cycle. This is not
an error. No action required.
10
Communication
a. Turn cleaner power off and on again to reset.
b.
Check floating cable connection to the control unit.
Check for corrosion or bent pins at the connection
point.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
N/A
Connection Error
a. Check that the control unit is plugged into an
approved power outlet and that the LAN/WEB icons
on the box are illuminated.
b. If not, go through the set-up steps to reconnect to
the home router or press the Wi-Fi to Phone button
to connect the system in 15-minute Wi-Fi to Phone
mode.
c. Check that the router is in close enough range to the
control unit. Install a Wi-Fi extender if necessary.
Page
32
Zodiac
®
VX65iQ Robotic Pool Cleaner
|
Owner's Manual