13. STATEMENT OF LIMITED WARRANTY
Our company warrants that each device 1) is free from defects in
materials and workmanship and 2) conforms to our company's official
Published Specifications which are available on request. The
warranty period for the device starts on original date of purchased;
one(1) year parts and labor for the entire unit except for the battery
which has a six(6) months warranty. The date on your invoice or
sales receipt is the date of purchased unless our company or your
reseller informs your otherwise. Unless our company specifies
otherwise, these warranties apply only in the country or region in
which you purchased the device.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS
OR IMPLIED WARANTIES, SO THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU. IN THE EVENT, SUCH WARRANTIES ARE
LIMITED IN THE DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICATIONS DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRNATY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
This warranty does not cover the following:
·
failure resulting from misuse, accident, modification, unsuitable
physical or operating environment, or improper maintenance by
you.
·
failure caused by a product for which our company is not
responsible; and
·
any non our company approved products.
The warranty is voided by removal or alternation of identifications
labels on the device or its parts.
This warranty does cover the following:
For warranty claims or repair, please contact your local reseller or
authorized distributor for further information.
·
any manufacture defects that are under normal operation
circumstance.
12. ANSWERS FOR COMMON PROBLEMS
Q: How much time will it takes to charge the JUMP START?
A: First initial charge is suggested to be 8 hours. After that in a
normal situation, 3-5 hours should charge up completely. The
JUMP START will shut down the charging circuit once it is fully
charged (LCD will lighted up) , so you will never over charge the
device.
Q: How to charge the JUMP START device?
A: You can either charge it with AC adapter from the wall outlet. The
adapter is a universal unit from 110 -240V 50/60 Hz. Or you may
have an additional optional 12V car adapter as an accessory.
Q: Car won't start, it seems there is no power provided from
JUMP START.
A: Make sure polarities are align correctly. Make sure there is more
than 11.5V battery power indicated on the LCD. Make sure you
press the "JUMP START" button, otherwise, there will be no power
transfer to the car. If JUMP START has been stored under
extreme cold weather conditions, allow it to reach to a warmer
temperature by starting your car for a few times.
Q: Will the unit blow up if I short circuit the RED and BLACK
terminal together?
A: NO absolutely NOT! Unlike other products in the market place,
the JUMP START has a built-in polarity safety circuit to shut itself
down for your extra protection.
Q: My car battery has zero power and JUMP START does not
pass polarity test!
A: If you car battery has absolutely no power (<4V), you need to
override the JUMP START safety polarity check circuit in order to
send power to the car. First, make sure you put the correct
polarity terminal onto to the battery, then hold and press the
"JUMP START" button for 3 sec., this will allow the unit to by
passing the polarity test. Wait for another 30 sec., then power will
flow into the car battery and ready for starting.
Q: I have tried to boost a vehicle but not successful. The JUMP
START is now disabled with no LED work light or 5V USB
power.
A: In case of this situation, you might have triggered the safety
protection circuit for the DC outputs and this locked out all output
power functions. To unlock and reset the unit; simply charge the
unit with AC plug or DC car charger (if so equipped). The unit
should take charge in a few minutes and return to a normal state.
For any reason if this does restart, please contact factory or your
authorized distributor.
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