Error Messages
Troubleshooting
Disposal
13
Page 26
Loss of function of
handpiece
In the status bar, the message “Ready” appears, and despite activating the foot
switch, no pulse is triggered.
Possible cause 1
Handpiece / foot switch is not properly connected, or defective.
Fix for cause 1
Make sure that the foot switch and handpiece are connected correctly. The plug must
be snapped in properly.
Check the cable of the foot switch for damage or kinks.
Check whether the gearshift dome of the foot switch can be moved or is blocked.
Possible cause 2
Program settings incorrect.
Fix for cause 2
Check whether the pulse energy is set.
Malfunction
of handpiece
Irregular emission of the pulses / excessive heating of the handpiece
Possible cause 1
Wear of applicator head / stiffness through abrasion
Fix for cause 1
The applicator head is a wear part and must be replaced after a certain number of
pulses.
Removal of parts rubbed off:
Remove the applicator head from the handpiece, and clean thoroughly the rear dome.
Then hold the handpiece without applicator head with the opening facing downwards
and produce some pulses (maximum 10) with 2 or 5 Hz frequency at the lowest
energy level. Then re-insert the applicator head.
If the error persists, the applicator head must be changed.
Possible cause 2
Wear of pulse generator
Fix for cause 2
The pulse generator is a wear part, and it should be replaced after two million pulses.
Check the total pulse count of the handpieces in the settings menu.
If a total of two million pulses is reached or exceeded for each handpiece, the pulse
generator must be replaced.
To replace the pulse generator, please contact your sales representative or the head
office in Irvine, CA. USA.