8
Need help?
www.zBoost.com
Tech Support
877-594-5766
Mon.- Fri. Hours: 8:30 am to 5:30 pm EST
L
imited 1 Year Warranty
Warranty Registration at www.zBoost.com
zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of one
year.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased
and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any
person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee.
What is Covered?
Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster
will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it
becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the
cost of shipping to the location designated by zBoost. If zBoost cannot reasonably repair or replace the unit then zBoost may, at its sole
discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered
only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also
expires.
What is Excluded?
Your warranty does NOT cover:
•
Labor charges for set up of the unit.
•
Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control
of zBoost.
•
Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply to you.
• Any
modi
fi
cations or other changes to the product, including but not limited to software or hardware modi
fi
cations in any way
other than as expressly authorized by zBoost will void this limited warranty.
•
Product that has been modi
fi
ed or adapted to enable it to operate in any country other than the country for which it was
designed, manufactured, approved and/or authorized, or repair of products damaged by these modi
fi
cations.
All zBoost products that are packaged with other zBoost accessory products are intended for resale and use as a single unit, and such
product kits are required to be sold to the end user or subsequent reseller as packaged. The “de-kitting” and sale as a standalone
product of any one or more components of such a product kit is in violation of zBoost’ warranty. No “de-kitted” product will be eligible for
return for any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully warranted
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Manual and keep both nearby. Also,
keep the original box and packing material in case you need to return your product.
Before requesting repair service…
If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper
operation. Please unplug your system. Re-orient your External Antenna and/or Base Unit to reduce the excessive signal source. Plug
your system back in. If still solid red, call customer support 1-800-871-1612.
To get warranty service…
Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or
[email protected]. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be
returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you
complete shipping details. Do not return products to zBoost without a Return Authorization Number (RMA).
To get out of warranty service…
To obtain out of warranty service, contact zBoost at 1-800-871-1612 or [email protected] for information on the possibility of any
costs for repair or replacement of out-of-warranty products.
Reminder
Record the model and serial number found on the product below:
Model #:_________________________________
Serial #: _________________________________
Purchase Date: ___________________________
