Trouble Shooting
DEFECT
No power to
machine
No water in boiler
No water from
group head
No Steam from
the nozzle
Too much water
in the boiler
Machine leaking
Delivery of coffee
is too fast
Delivery of coffee
is too slow
Coffee grounds
are wet
Grounds in cup
1 The coffee is too coarse
2 Not enough coffee in the
filter basket
1 The coffee is too fine
2 Too much coffee in the
filter basket
1 Not enough coffee in filter
basket
2 The group heads are too cold
3 The coffee is too fine
1 The filter holder is dirty
2 The filter holes are worn
3 The coffee is not ground evenly
1 Clean the filter holder
2 Replace the filter
3 Service the grinder
1 Adjust the grinder doser
2 Wait for group head to heat up
3 Adjust the grinder coarser
1 Adjust the grinder finer
2 Adjust the grinder doser
1 Adjust the grinder coarser
2 Adjust the grinder doser
1 Dirty/clogged drain box
2 Drainage pipe clogged or
detached
3 Other internal leakages
1 Clean the drain box
2 Replace/clean the drainage
pipe
3 Contact specialized personnel
1 Main switch off
2 Machine switch off
3 Incorrect electrical mains
connection
1 Main tap closed
2 Clogged pump, filter
3 Motor/pump faulty
1 Main tap closed
2 Motor/pump faulty
3 Clogged jets
4 Electronic board faulty
5 Solenoid valve faulty
6 buttons panel faulty
1 Too much water in the boiler
2 Damaged heating element
1 Motor/pump remains engaged
2 Perforated heat exchanger
3 Water inlet solenoid blocked
1 Open the mains tap
2 Contact specialized personnel
3
4
5
6
1 Contact specialized personnel
2
1 Contact specialized personnel
2
3
1 Open the mains tap
2 Replace water filter
3 Contact specialized personnel
1 Switch mains on
2 Switch machine to 2
3 Contact specialized personnel
to check connection
CAUSE
SOLUTION
14
ZagatO
Espresso Italia PTY LTD
www.espressoitalia.com.au
Freecall 1300 660 976
