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09915
ZPrinter
650
Troubleshooting
Guide
2400(0): REZERO: axis 0 can't find end of travel
This error is caused by the printer not being able to reach it's desired slow axis location (front to
back)
Monitor Read-Out or
Secondary
Symptom
Cause / Problem
Solution
Reference
Documents
2400(0): REZERO: axis 0
can't find end of travel
Gantry is obstructed
Remove obstruction
2400(0): REZERO: axis 0
can't find end of travel
Rails, ends of travel are
dirty
Clean rails and ends of
travel
09577 ZPrinter650 User
Manual
(Figure 14)
2400(0): REZERO: axis 0
can't find end of travel
Slow Axis bearings need
lubrication
Grease Slow Axis bearings
(reset the Maintenance in
the software)
09577 ZPrinter650 User
Manual
2400(0): REZERO: axis 0
can't find end of travel
Slow axis belt is loose/worn
Re-tension the slow axis
belt or Replace the 50059
Tiamat Slow Axis Belt
Ass’y
2400(0): REZERO: axis 0
can't find end of travel
Slow Axis idler pulley is
dirty/worn
Clean Pulley with a dental
Pick. If worn, replace slow
axis idler pulley 06564
(Figure 11 and 12)
2400(0): REZERO: axis 0
can't find end of travel
Slow axis motor pulley is
dirty/worn
Clean Pulleys with a dental
Pick. If worn replace 31174
Pittman Motor 14205 24V
Modified
(Figure 11 and 12)
After performing the above steps try performing a service print head and alignment. If the machine performs both tasks
then proceed with a test print.
2400(0): REZERO: axis 0
can't find end of travel
Slow axis bearings are
damaged
Replace 04265 Slow axis
bearings
08867 ZPrinter650 Slow
Axis Bearing Removal and
Replacement Procedure
2303(1): MOVER: axis 1
excessive position error
Bad slow axis motor
Replace 31174 Slow Axis
Motor
After performing the above steps try performing a service print head and alignment. If the machine performs both tasks
then proceed with a test print.
2400(0): REZERO: axis 0
can't find end of travel
Add-On PCB Failed
Replace 50017 Add-On
PCB
85070 ZPrinter 650 E-Box
Field Repair Procedure
2400(0): REZERO: axis 0
can't find end of travel
PC104+ Failed
Replace 50016 PC104+
PCB
85070 ZPrinter 650 E-Box
Field Repair Procedure
The main cause of this error is a buildup of dirt and debris on the ends of travel. Cleaning the areas where the slow axis
comes to a hard stop should fix the problem.
(Figure 14)
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