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09915
ZPrinter
650
Troubleshooting
Guide
1007: Head x current too high
This error is caused by the current for a specific print head being too high. This error can also
be displayed as 1007: Head current too high 255v. In the ZPrinter650, this voltage comes from
the PC104+ card, through the festoon cables, Adapter PCB, and carriage cable to power the
Pogo PCB.
Monitor Read-Out or
Secondary
Symptom
Cause / Problem
Solution
Reference
Documents
1007: Head x current too
high
Bad/Old Print Head
Replace Print Head
09577 ZPrinter650 User
Manual
1007: Head x current too
high
Print head not seated
properly / contacts dirty
Clean print head contacts
and Pogo Pins; Reinsert
print heads
09577 ZPrinter650 User
Manual
After performing the above step try performing a service print head and alignment. If the machine performs both tasks
the problem should be solved.
1007: Head x current too
high
Bad Carriage Cable
Replace 50080 Pogo Flex
Cable
85026 ZPrinter 650
Carriage Cable Removal
and Replacement
After performing the above step try performing a service print head and alignment. If the machine performs both tasks
the problem should be solved.
1007: Head x current too
high
Bad Pogo PCB
Replace 50019 Pogo PCB
85022 ZPrinter 650 Pogo
PCB Removal and
Replacement
After performing the above step try performing a service print head and alignment. If the machine performs both tasks
the problem should be solved.
1007: Head x current too
high
PC104+ Failed
Replace 50016 PC104+
PCB
85070 ZPrinter 650 E-Box
Field Repair Procedure
Please follow the above listed suggestions and remember that a bad print head can cause the same error so it is always
beneficial to use new print heads while troubleshooting. If the head current is displayed as 255v then the problem may
be located in the carriage cable, festoon cable or PC104+. If the problem remains after trying the above contact the
ZCorp Service Dept.
13