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30
Common fault and trouble shooting
Common fault and trouble shooting
Common fault
Solutions
It doesn't work after pressing the
'' '' button
.
Multiple occurrences of measuring
failure, or measured value is
low (or high)
Please try again after charging
Check the connection and winding of cuff
Check if the cuff winded too tight or too
loose. Take off your clothes if rolled too tight
Please ensure a quiet, relaxed body state o.
Deep breathing to relax yourself before
measurement
Please read the "blood pressure variations"
carefully
Write down the value every day,
and consult a doctor
Check whether the cuff has connected well
The monitor is in good condition,
but the each measuring result are
different
The value is different from that
measured at a clinic or doctor's office
Pump works, but the pressure
doesn't rise
Wrong
indication
Err 4
Err 5
Err 6
Err 7
The table below shows the possible fault displaying icon, possible
reason,
and solutions.
Unable to measure pressure
Pressurizing error
Pressurizing error caused by arm or
body motion
Cuff is too loose or fall off
Battery is low
Fasten cuff correctly
before measurement
Check if there is air
leakage from the cuff
Keep arm and body still
and measure again
Fasten cuff tightly
Err 8
Pressure exceeds the maximum
value (300mmHg)
Measure again please
Connect the power adapter for
charging
Fault cause
Solution
Err 3
The pressure value did not reach
5mmHg within 4s
Please check the
for tightness
or leakage
cuff
Showing low
voltage icon
" "
Showing low
voltage icon
" "
Battery is
running out
Connect the power adapter for
charging
Warning: If the situations cannot be solved or unexpected problem
happens, please consult the local distributor.