Revised 26/05/10
ALLURE ELECTRONIC Install Ops May2010
Page 18 of 23
Fault Finding continued:
SYMPTOM
PROBLEM
CORRECTIVE ACTION
Pilot will not stay lit
Weak or improperly
located pilot flame.
Adjust the height of Flame Rod. The flame should
engulf the top 6mm of the thermocouple. Check
for carbon at pilot causing a short.
Gas Popping noise
Broken Ceramic Filter
Replace ceramic filter
Filter not sitting in
correct position
Reposition.
Faulty control.
Replace 845 Sigma Control Valve and/or
Replace Electronic Controller Assembly
Soot is being
deposited on coals
or logs
Coals impinging the
flames
Re-position coals back against the stops
Remove any protruding point on the log.
There is insufficient
secondary air in the
combustion chamber.
Check the back of the Fire for blockages around
the air intake slots.
Check that the clearances around the appliance
match those stated in this manual
Flue way blocked
Remove blockage. Check cowl
LPG gas mix incorrect Contact supplier to clean out bottle
Flame Height very
large or very low.
Use remote and Ramp up or down.
Check gas inlet pressure and running pressure
Check and set gas pressure to manufacturers’
specifications.
Main burners
extinguishing.
Flue down draughting.
This is caused by a vacuum in the room.
Turn off fire. Turn off all air conditioners, expelair
fans, other heaters etc.
Check air vents are in place to equalise internal
air pressure. Re-light fire.
.
Pilot flame is not large
enough.
Check that pilot assembly is correctly mounted
and that the pilot burner flame hood directs the
pilot flame over burners and flame rod.
Severe down draught.
Ensure a recommended flue cowl has been fitted
and is still in place.
Pilot burning, no
gas to burners
Burner injectors may
be blocked.
Clean out injector orifice.
Faulty control
Electronic Control Valve or Controller requires
replacement.
