Yealink T48S Skype For Business Edition Скачать руководство пользователя

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User Guide for the T48S Skype for Business phone

244

Export All Diagnostic Files

Your system administrator may ask you to export all diagnostic files to analyze your phone
problem.

To export all diagnostic files via web user interface:

Click on

Settings

Configuration

Click

Start

in the

Export All Diagnostic Files

field to begin capturing signal traffic.

The local log level will be automatically set to

Debug

Reproduce the issue.

Click

Stop

in the

Export All Diagnostic Files

field to stop the capture.

The local log level will be reset to

Normal

Click

Export

to open file download window, and then save the diagnostic file to your local

system.

A diagnostic file named

allconfig.tgz

is successfully exported to your local system.

How to export call log?

User can access call logs by downloading them to the local system for diagnosis purpose.

To export the call log via web user interface:

Click on

Settings

Configuration

Содержание T48S Skype For Business Edition

Страница 1: ......

Страница 2: ...form or by any means with any purpose other than personal use Warranty 1 Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STAT...

Страница 3: ...roduct is available on the Yealink Support page for the product Patent Information China the United States EU European Union and other countries are protecting one or more patents of accompanying prod...

Страница 4: ......

Страница 5: ...ealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL...

Страница 6: ......

Страница 7: ...configuration Also be sure to read the Quick Start Guide in your phone package before you set up and use the phone As you read this guide keep in mind that some features should be configured by your...

Страница 8: ...User Guide for the T48S Skype for Business phone VI...

Страница 9: ...onfigurable via Phone Web User Interface 20 Documentations 23 Getting Started 25 Phone Initialization 25 Signing into Skype for Business 26 PIN Authentication 27 User Sign in 27 Web Sign In 28 Signing...

Страница 10: ...en Saver 61 Power Saving 63 Backlight 66 Contrast 67 Showing Full Name 68 Language 69 Time Date 70 Administrator Password 72 Key as Send 73 Phone Lock 74 Audio Settings 79 Volume 79 Phone s Ringtone 7...

Страница 11: ...Dynamic Forwarding 122 Team Call Group 123 Team Call Ringtone 124 Response Groups 125 Response Group Ringtone 125 Call Queue 126 Inbound Private Line 126 Private Line Tones 127 Call Transfer 128 Blin...

Страница 12: ...icemail 169 Managing the Voicemail 170 Advanced Phone Features 175 E911 175 E911 Location Tip 175 Adding the Location Information 177 Selecting the Default Location 177 Viewing the Location Informatio...

Страница 13: ...0 Uninstalling the Yealink BToE Connector 220 Using Optional Accessories with Your Phone 221 Using a Headset 221 Using an Analog Headset 221 Using the Wireless Headset Adapter EHS36 224 Using Bluetoot...

Страница 14: ...Guide for the T48S Skype for Business phone XII Troubleshooting Solutions 239 Regulatory Notices 249 Service Agreements 249 Limitations of Liability 249 Safety Instructions 249 Appendix A Time Zones...

Страница 15: ...uctions User Interfaces Documentations For more information or assistance with your new phone contact your system administrator Hardware Component Instructions The main hardware components of the T48S...

Страница 16: ...sed call information or caller information of second incoming Messages for example Saving config file Time and date HEADSET Key Toggles and indicates the headset mode The key LED glows green when head...

Страница 17: ...ed vertically For more information on how to adjust the reversible tab refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones Hookswitch Lifts the handset from the handset cradle t...

Страница 18: ...oth paired and connected Hands free speakerphone mode Location is not set Voicemail Unread voicemail Read voicemail Auto Answer Enable the conference announcement Conference presenter Conference atten...

Страница 19: ...e call is muted Note User Interfaces There are two ways to configure your IP phone Via phone user interface Via web user interface The phone user interface being made up of keypad and touch screen all...

Страница 20: ...ace as an example Phone User Interface You can customize your phone by tapping Menu to access the phone user interface The Advanced option is only accessible to the administrator and the default admin...

Страница 21: ...Overview 19 The figure below shows the phone s menus and submenus...

Страница 22: ...er on your PC The default administrator user name and password are both admin case sensitive Navigating the Web User Interface When you log into the web user interface successfully the phone status is...

Страница 23: ...X CAP Provisioning X Basic Phone Settings Remember Password X Account Lock Always Online Screen Saver Power Saving X Backlight Contrast Language Phone Language X Web Language X Time Date SNTP Setting...

Страница 24: ...History Settings Dial Now X Basic Call Features Hotline Auto Answer Call Waiting Call Forward X Call Transfer X Calendar X Call Park Retrieve X Voice mail X Advanced Phone Features E911 Location Tip X...

Страница 25: ...eatures and phone customizations In the package On the website English Chinese User Guide Phone Web user interface settings Basic call features and BToE Better Together over Ethernet feature On the we...

Страница 26: ...User Guide for the T48S Skype for Business phone 24...

Страница 27: ...m administrator Phone Initialization After your phone is powered on the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization by loading...

Страница 28: ...in address user name and password to sign into Skype for Business server This sign in method is applicable to On Premises account and Online account Web Sign in This method uses the unique website sho...

Страница 29: ...tension e g 4030 by the on screen keyboard 5 Enter your personal identification number in the PIN field 6 Tap Sign in PIN Authentication method is configurable via web user interface at the path Accou...

Страница 30: ...Sign in Address field by the on screen keyboard 5 Enter your Skype for Business user name e g 4040 yealinksfb com in the User Name field 6 Enter the sign in password in the Password field 7 Tap Sign...

Страница 31: ...Business Server using Web Sign in method via phone user interface 1 Select Web Sign in from the pull down list of Login Type 2 Tap Sign in The pairing code and URL are shown on the screen 3 On your co...

Страница 32: ...g zhaops04 example onmicrosoft com in the Email address field 5 Click Verify email to verify the email address The sign in screen will appear if the email address is valid 6 Enter your Online account...

Страница 33: ...in via PC When your phone and your computer are paired using Better Together over Ethernet BToE you can sign into your phone using the Skype for Business client on your computer For more information r...

Страница 34: ...phone with online account 1 On the Skype for Business Client enter your online account and then click Sign in 2 Enter your sign in password and then click Sign in 3 Click Set it up now 4 Enter your mo...

Страница 35: ...usiness phone The Skype for Business phone will use the authentication mode you set on the Skype for Business client by default Passing MFA When Using User Sign in or Sign in via PC To pass MFA when u...

Страница 36: ...screen 2 Select Text verification 3 Enter the verification code received in the corresponding field and then tap Verify If you select Send me a code by text message your mobile phone will receive a ve...

Страница 37: ...sing Web Sign in To pass MFA when using Web Sign in method via web user interface 1 Using Web Sign in method to sign into Skype for Business For more information refer to Web Sign In on page 28 Your w...

Страница 38: ...tch authentication method 2 Click Text XX XXXXXXXXX90 3 Enter the correct code in the corresponding field and click Verify If you select Send me a code by text message your mobile phone will receive a...

Страница 39: ...nswer the call and follow the voice prompt to complete authentication Your computer prompts the following 3 You can click Yes to reduce the number of times you are asked to sign in Your phone will sig...

Страница 40: ...n change it manually if you want to For example when you are busy you can change your status to DND to avoid being disturbed The following table describes what each status means and which ones you can...

Страница 41: ...two way audio call and don t want to be disturbed Set automatically for you based on your phone activity In a meeting You are in a meeting and don t want to be disturbed Set automatically for you bas...

Страница 42: ...look Offline You are not signed in or you ll appear as Offline to the person whom you ve blocked from seeing your presence Set automatically for you when you log off your phone Or you ll appear as Off...

Страница 43: ...the top right corner of the touch screen 2 Select Reset Status from the pull down list Your status will be reset to Available Touch Screen Display If the phone has successfully started up and a Skype...

Страница 44: ...Favorites soft key to enter the Favorites screen and view favorite contacts Tap the History soft key to enter the History screen and view call history Tap the Contacts soft key to enter the Contacts...

Страница 45: ...menu items You can tap the desired menu item to enter the corresponding feature configuration screen 3 Soft Keys Label automatically to identify their context sensitive features 4 Configuration Area...

Страница 46: ...e main window You can tap or press to turn pages to view other favorites History Screen Tap the History soft key to enter the History screen You can view All Missed Placed and Received lists When the...

Страница 47: ...to view other groups Menu Screen Tap the Menu soft key to enter the Menu screen Navigating Menus and Fields To navigate menus and fields you can Tap soft keys on the touch screen Tap menu items fields...

Страница 48: ...r scroll to the value and then press Entering Data and Editing Fields You can enter data and edit fields using the phone keypad or using the on screen keyboard Using the Phone Keypad Phone keypad can...

Страница 49: ...ters lowercase a characters or alphanumeric 2aB characters Press a keypad key one or more times depending on what input mode you re in to enter the characters that is displayed on the keypad key You c...

Страница 50: ...ecial character For key It only provides the pound character For key If it is the uppercase ABC soft key lowercase abc soft key or alphanumeric 2aB soft key input mode it will provide the following sp...

Страница 51: ...oose one of the options to enter an alternate character 2 Delete key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Dial key Place a call 4 Shift key Switc...

Страница 52: ...t data 1 Tap the field 2 Do one of the following If you want to Then you can Enter lowercase characters Tap the lowercase characters Enter uppercase characters Tap to switch to the uppercase input mod...

Страница 53: ...ion IPv4 uses a 32 bit address IPv6 is an updated version of the current Internet Protocol to meet the increasing demands for unique IP addresses using a 128 bit address Network status IPv4 status or...

Страница 54: ...e specific information To view the phone status via web user interface 1 Open the web browser on your PC 2 Enter the IP address in the browser s address bar and then press the Enter key For example ht...

Страница 55: ...lowing takes IPv4 as an example To configure the DHCP via phone user interface 1 Tap Menu Setting Advanced default password admin Network WAN Port 2 Select the desired value IPv4 IPv6 or IPv4 IPv6 fro...

Страница 56: ...desired value in the IP Address Subnet Mask Gateway Pri DNS and Sec DNS field respectively 6 Tap to accept the change The touch screen will prompt Reboot now 7 Tap the OK soft key This configuration w...

Страница 57: ...from the pull down list of Type 5 Enter the desired value in the IP address IPv6 IP Prefix Gateway Pri DNS and Sec DNS field respectively 6 Tap to accept the change Network is configurable via web use...

Страница 58: ...User Guide for the T48S Skype for Business phone 56...

Страница 59: ...neral Settings Audio Settings Contact Management Call History Management Dial Plan Dial now For more information or assistance with your new phone contact your system administrator General Settings Re...

Страница 60: ...siness phone 58 2 Select Enabled from the pull down list of Remember Password 3 Click Confirm to accept the change A dialog box pops up to prompt you that this configuration will take effect after a r...

Страница 61: ...r account being signed in or signed out randomly If account lock feature is enabled users are prompted for administrator password to sign in or sign out To configure the account lock feature via phone...

Страница 62: ...Always Online Always online feature can keep the account to stay in available status when the phone is idle If you enable the always online feature your available status will not change to other stat...

Страница 63: ...curs Press any key Tap the touch screen Pick up hang up the handset Receive an incoming call A new prompt e g someone adds you as a delegate or you add someone to be your delegate using the Skype for...

Страница 64: ...1 Click on Settings Preference 2 Select Custom from the pull down list of Screensaver Type 3 In the Upload Screensaver field click Browse to locate the custom picture from your local system and then...

Страница 65: ...tomatically set the custom pictures you upload as the screen savers and display these pictures alternately 5 Tap to accept the change Screen saver is configurable via web user interface at the path Se...

Страница 66: ...e Timeout minutes Note Enabling the Power Saving To enable the power saving feature via web user interface 1 Click on Settings Power Saving 2 Select Enabled from the pull down list of Power Saving 3 C...

Страница 67: ...n choose to set a higher User Input Extension Idle TimeOut than the Office Hours Idle TimeOut and Off Hours Idle TimeOut so that when you re actively using the phone power saving mode doesn t initiate...

Страница 68: ...s 10 is the highest intensity Inactive Level The intensity of the touch screen when the phone is inactive for a designated backlight time You can select a low intensity or turn off the backlight You c...

Страница 69: ...usiness phone to a comfortable level on the phone Ensure that the expansion module has been connected to the phone before configuration The intensity of contrast ranges from 1 to 10 and the highest in...

Страница 70: ...e contacts names When showing full name feature is set to off To configure the phone to display full name via phone user interface 1 Tap Menu Setting Basic Display Show full name 2 Select On from the...

Страница 71: ...rface will use English by default You can change the language for the phone user interface and the web user interface respectively Changing the Language for the Phone User Interface To change the lang...

Страница 72: ...r configure the time and date manually Configuring the SNTP Setting To configure the SNTP settings via phone user interface 1 Tap Menu Setting Basic Date Time General 2 Select SNTP Setting from the pu...

Страница 73: ...tting Basic Date Time General 2 Tap Manual Setting from the pull down list of Type 3 Enter the specific date and time in the corresponding fields 4 Tap to accept the change The time and date displayed...

Страница 74: ...able date formats For example for the date format WWW DD MMM WWW represents the abbreviation of the week DD represents the two digit day and MMM represents the first three letters of the month The dat...

Страница 75: ...esired value in the Current Password New Password and Confirm Password field respectively 3 Tap to accept the change Administrator password is configurable via web user interface at the path Security...

Страница 76: ...authorized numbers only unless your system administrator allows your phone to place other outgoing calls Answer incoming calls unless your administrator has set your phone to require a password to an...

Страница 77: ...king via phone user interface 1 Tap Menu Setting Basic Phone Lock 2 Enter the integer between 1 to 1440 minutes in the Idle time out mins field The time is 10 minutes by default 3 Tap to accept the ch...

Страница 78: ...ock attempts for a locked phone that is not during a call You will be automatically signed out of the phone when the unsuccessful unlock attempts exceeds the limit Note To configure the unlock attempt...

Страница 79: ...k 2 Select Enabled from the pull down list of Phone Lock 3 Enter the lock PIN in the Current PIN field 4 Enter the lock PIN in the New PIN field 5 Enter the lock PIN again in the Confirm PIN field 6 T...

Страница 80: ...Business account 3 Tap Unlock 4 Enter and confirm your new lock PIN Disabling Phone Lock If you do not want to lock your phone you can disable phone lock To disable the phone lock feature via phone us...

Страница 81: ...volume If ringer volume is adjusted to the minimum when the phone is idle the minimum volume icon will appear on the touch screen Phone s Ringtone Phone s ringtones are used to indicate incoming calls...

Страница 82: ...o locate a ringtone file the file format must be wav from your local system 3 Click Upload to upload the file The custom ringtone appears in the pull down list of Ring Type Note Key Tone If you enable...

Страница 83: ...ry Local directory All or Favorites Skype for Business directory e g Favorites Delegates Bosses or Other Contacts If boss admin is configured the Bosses or Delegates group appears depending on your ro...

Страница 84: ...for Business directory on your phone displays all Skype for Business contacts You can search add view or delete Skype for Business contacts on the phone Adding Skype for Business Contacts You can add...

Страница 85: ...up The contact is added to your phone Adding Skype for Business Contacts from Local Directory If you want to display a local contact on your Skype for Business client you should add the local contact...

Страница 86: ...mail Email address Source Note Viewing Skype for Business Contacts from the Contacts Screen You can view all Skype for Business contacts on the Contacts screen To view the Skype for Business contacts...

Страница 87: ...s favorites on the Favorites screen To view the Skype for Business favorites on the Favorites screen 1 Tap Favorites By default Skype for Business favorites are displayed behind the local favorites on...

Страница 88: ...delete the contact Local Directory Yealink Skype for Business phones also maintain a local directory When adding a contact to the local directory in addition to name and phone numbers you can also spe...

Страница 89: ...r home number title and email in the corresponding fields 4 Select the desired ringtone from the pull down list of Ring 5 Tap to accept the change Note Local directory is configurable via web user int...

Страница 90: ...atar of the desired contact 4 Tap the Add to local soft key 5 Edit the contact information 6 Tap to add the contact to the local directory The Skype for Business contact is successfully saved to the l...

Страница 91: ...o edit a contact in the local directory 1 Tap Contacts Local Directory 2 Tap the desired group 3 Tap the avatar of the desired contact 4 Tap the Edit soft key 5 Tap the desired field to edit the conta...

Страница 92: ...irectory Local Directory Note Importing Exporting Contact Lists You can manage your phone s local directory via phone user interface or web user interface But you can only import or export the contact...

Страница 93: ...terface prompts The original contact will be covered continue 4 Click OK to import the contact list To import a CSV contact list file via web user interface 1 Click on Directory Local Directory 2 Clic...

Страница 94: ...4 Click Import CSV to import the contact list 5 Optional Tap the On radio box of the Del Oldcontact field It will delete all existing contacts while importing the contact list 6 Select the contact in...

Страница 95: ...ntact Local favorites display consecutively according to their index number The contact with the lowest index number displays first Adding Local Favorites You can add the local favorites manually or a...

Страница 96: ...rface at the path Directory Local Directory To add a local contact as the local favorite via phone user interface 1 Tap Contacts Local Directory 2 Tap the avatar of the desired contact 3 Tap Add to fa...

Страница 97: ...orites on the Contacts screen 1 Tap Contacts Local Directory Favorites 2 Tap the avatar of the desired contact The detailed information of the contact appears on the touch screen 3 Tap the black area...

Страница 98: ...s are displayed before the Skype for Business favorites You can configure whether to display local favorites on the Favorites screen and configure the display order of the local favorites Example Apri...

Страница 99: ...es on the idle screen 4 Click Confirm to accept the change Note Placing Calls to Contacts To place a call to favorites on the Favorites screen 1 Tap the Favorites soft key 2 Tap the avatar of the desi...

Страница 100: ...rds 2 Tap or press to turn pages You can tap All Missed Placed or Received to view entries in each call list directly 3 Tap the desired entry The detailed information of the entry appears on the touch...

Страница 101: ...s from history records To add contacts from history records 1 Tap the History soft key The touch screen displays all call records 2 Tap or press to turn pages You can tap All Missed Placed or Received...

Страница 102: ...ct avatar is enabled by default that the phone will display the contact avatars in history records You can disable this feature if you do not need To disable contact avatar via phone user interface 1...

Страница 103: ...usiness server with the method of In band provisioning When user enters digits on the dialing screen the phone will match the digits to a dial plan Dial now You can configure one or more dial now rule...

Страница 104: ...the characters placed in the parenthesis The sequence number stands for the corresponding parenthesis Example A replace rule configuration Prefix 001 xxx 45 xx Replace 9001 145 2 When you dial out 00...

Страница 105: ...To configure the delay time for dial now rule via web user interface 1 Click on Features General Information 2 Enter the time between 1 and 14 seconds in the Time Out for Dial Now Rule field 3 Click...

Страница 106: ...User Guide for the T48S Skype for Business phone 104...

Страница 107: ...is phone This chapter provides basic operating instructions for the T48S Skype for Business phone Topics include Switching among the Handset Speakerphone and Headset Modes Placing Calls Answering Call...

Страница 108: ...ng a call from the search result list dialing the hotline number or redialing numbers You can also dial an entry contact from call history or directory For more information refer to Contact Management...

Страница 109: ...e desired number You can also select a desired contact from the search result list favorites screen call history or directory 4 Tap You can also press the OK key or key on your phone Placing a Call fr...

Страница 110: ...key the phone will dial out the hotline number automatically after a designated period of time To configure the hotline number via phone user interface 1 Tap Menu Setting Features Hotline 2 Enter the...

Страница 111: ...ds free speakerphone mode With the handset on hook and headset mode deactivated you can tap The call is answered in hands free speakerphone mode Press the HEADSET key The key LED glows green The call...

Страница 112: ...ng call is answered and the original call is placed on hold Note Answering Calls Automatically You can enable auto answer feature to automatically answer an incoming call using the speakerphone To con...

Страница 113: ...d you can receive another call when there is already an active call on the phone Otherwise another incoming call is automatically rejected by the phone with a busy message when there is an active call...

Страница 114: ...The phone touch screen displays as below 2 Do one of the following Tap to answer the incoming call The original call will be placed on hold Tap to forward the incoming call to another contact Tap to i...

Страница 115: ...or or tap Note Call Mute You can mute the microphone of the active audio device during an active call and then the other party cannot hear you Call mute applies to all modes Handset Headset and Speak...

Страница 116: ...ndicates that the call is on hold The phone will beep softly every 30 seconds to remind you that you still have a call on hold To resume a held call 1 Press or tap Multiple Calls on Hold 1 If multiple...

Страница 117: ...in the Upload Music File field to select a music file saved in your local computer Click Upload to upload the custom music The held party will hear your custom music Call Forward You can configure you...

Страница 118: ...gates assigned to your line you can enable your delegates phones to simultaneously ring when you receive incoming calls Simultaneously Ring to Team Call If you have a team call group assigned to your...

Страница 119: ...to the preset number or contact My Delegates If you have delegates assigned to your line you can forward all incoming calls directly to your delegates b Simultaneously ring New Number The preset numb...

Страница 120: ...hone 1 In Skype for Business client click and then select Call Forwarding Settings 2 Tap the radio box of the Forward my calls to field 3 Select the desired forwarding type from the pull down list of...

Страница 121: ...dd the delegates you want to forward calls to when you receive an incoming call You can also specify that after how many seconds the delegate s phone ring Configuring Simultaneously Ring on Skype for...

Страница 122: ...Depending on your selection a If you select New Number Enter the phone number in the pop up window and then click OK to accept the change The phone with this number will ring simultaneously when you r...

Страница 123: ...s phone rings c If you select My Team Call Group Add the contacts into the Team Call Group All members in the group will ring simultaneously when you receive an incoming call You can also specify tha...

Страница 124: ...y time for rejecting incoming calls That is incoming calls are rejected if it is not answered after the designated delay time To configure the delay time for rejecting incoming calls 1 Tap Menu Settin...

Страница 125: ...directory and then tap Tap the avatar of the desired contact on Favorites screen To forward an incoming call to voicemail directly 1 Tap When the phone is ringing The incoming call will be forwarded...

Страница 126: ...swer the call for you As soon as any one of the team members picks up the phone the other phones stop ringing For example a user yl38 calls a user named yl35 other members in the same team call group...

Страница 127: ...ponse IVR questions The Response Group application uses standard response group routing methods to route the call to the next available agent After a call agent accepts the call other agents phones st...

Страница 128: ...put in the queue and wait for the available call agent The person calling in will hear music while they are placed on hold and waiting and the call in the queue will ring all call agents at the same t...

Страница 129: ...e line has only one voicemail The phone receives the calls calling to the private line rings at any time They do not follow Do Not Disturb rules Private lines are inbound only and cannot be used to ma...

Страница 130: ...the desired ringtone 3 Tap to accept the change A ringtone for the private line is configurable via web user interface at the path Settings Preference Private line ring Call Transfer You can transfer...

Страница 131: ...wing Enter a number and then tap Select a desired contact from the search result list call history or directory and then tap Tap the avatar of the desired contact on Favorites screen Then the call is...

Страница 132: ...ate a Skype for Business conference call on your phone or on the Skype for Business client Note Initiating a Conference Call by Meet Now To initiate a Skype for Business conference call by meet now vi...

Страница 133: ...calls into a conference call For more information on how to place multiple calls refer to Placing Multiple Calls on page 107 Merge all calls into a conference via phone user interface 1 During multipl...

Страница 134: ...ess phone 132 Merge an active call and a held call into a conference via phone user interface 1 During multiple calls tap 2 Tap the avatar of the contact that is held The active call and the selected...

Страница 135: ...Notify other parties of the dial in number and conference ID other parties can use the dial in number and conference ID to join this Skype for Business conference If this conference is locked anyone...

Страница 136: ...onference Participants When you initiate a Skype for Business conference call you will be an organizer and other participants are listed as presenters by default As an organizer or presenter you can m...

Страница 137: ...rence participants by organizer or presenters 1 Tap A notification is displayed on the participants phones informing them that the presenter has unmuted the audience 2 The muted participants press to...

Страница 138: ...m presenters to attendees But they cannot demote or promote themselves The presenters cannot demote or promote the organizer The attendees cannot promote or demote anyone To demote or promote conferen...

Страница 139: ...ring a conference call do one of the following Tap to lock the conference An icon indicating the contacts waiting in the lobby appears on the touch screen Tap to unlock the conference The conference i...

Страница 140: ...ove the participant from the conference call A notification prompts that the participant is removed Leaving the Conference All participants can leave the conference at any moment To leave the conferen...

Страница 141: ...to your calendar 2 Click Home New Appointment 3 Enter a subject location and then select the start and end time 4 Enter the content about the appointment 5 To show others your availability during this...

Страница 142: ...then click Add Attendees to add attendees 6 To show others your availability during this time on the Appointment tab click the Show As box and then click Free Working Elsewhere Tentative Busy or Out o...

Страница 143: ...ick Free Working Elsewhere Tentative Busy or Out of Office 6 Click Save Close By default a reminder appears 15 minutes before the event starts Setting up a Skype Conference in Outlook Setting up a Sky...

Страница 144: ...e and then click Add Attendees to add attendees 6 To show others your availability during this time on the Appointment tab click the Show As box and then click Free Working Elsewhere Tentative Busy or...

Страница 145: ...time shows as Free or Working Elsewhere on the Outlook software Your availability during this time shows as Tentative on the Outlook software Your availability during this time shows as Busy on the O...

Страница 146: ...ths in a year The selected month is always within a blue frame To navigate Year view 1 Tap Menu Calendar 2 Tap the date at the top of the Month view 3 Do one of the following Tap to view the previous...

Страница 147: ...Press to view the schedules of the previous day Press to view the schedules of the upcoming day Tap or to view more schedules when there are more than 3 schedules Tap the schedule to view detail for...

Страница 148: ...the following responses to the organizer Do not reply the invitation show as None on the organizer s phone Accept the invitation show as Accepted on the organizer s phone Tentatively accept the invit...

Страница 149: ...remove the reminder from the screen and stop all future reminders for the Skype conference Tap the Snooze soft key to temporarily remove the reminder from the screen until the next schedule reminder...

Страница 150: ...nder via phone user interface 1 Press Menu Setting Basic Calendar Settings 2 Select Enabled from the pull down list of Reminder 3 Enter the interval in the Reminder Interval field When the phone is lo...

Страница 151: ...ee will be muted automatically organizer will not be muted Joining a Skype conference from Schedule view Once joined presenter and attendee will be muted automatically organizer will not be muted Dial...

Страница 152: ...minder Do one of the following Tap the Join soft key Tap the Detail soft key to view detail for a specific Skype conference and then tap the Join soft key Joining a Skype Conference from Schedule View...

Страница 153: ...They can join the Skype conference from phone by dialing dial in number and Conference ID Invitees can also obtain the dial in number and Conference ID from the phone To obtain the dial in number and...

Страница 154: ...ver Using the Skype for Business Call Park feature you can park calls so that you can continue to make calls and answer other incoming calls on your phone Call park is different from call hold Call ho...

Страница 155: ...d The time limit for parked calls is set by the system administrator Note Group Call Pickup If you sign into the phone using On Premises account you can use group call pickup feature Note that the cur...

Страница 156: ...ber can answer hold or resume calls on the shared line and all group members can view the status of a call on the shared line on their phones Each line supports up to 25 call appearances Only one call...

Страница 157: ...tifies that you joined a SLA group and a SLA screen appears automatically which display all shared line appearances In the following figure the phone screen of the SLA group member yl576 display all s...

Страница 158: ...All members phones are shown below Any group member can tap to answer an incoming call for the shared line When a group member answers an incoming call a red status bar will appear under the shared l...

Страница 159: ...notified of the call s hold status by a flashing red status bar under the shared line appearance on all members phones Resuming Held SLA Calls Any SLA member can resume a held call on the shared line...

Страница 160: ...and delegates can manage calls on behalf of the boss s line Boss Admin Scenario The system administrator has configured user yl31 as the delegate of yl30 For more information on how to assign delegat...

Страница 161: ...ntact 7 Click the Ring your delegates after this many seconds pull down list to determine when your delegates phones ring 8 Click OK 9 Click OK in the Delegates dialog box 10 Click OK in the Options d...

Страница 162: ...rd my calls to list 3 Click Edit my delegate members 4 Check the checkbox of the delegate you want to remove 5 Click Remove 6 Click OK in the Delegates dialog box 7 Click OK in the Options dialog box...

Страница 163: ...assigned as a delegate in the Bosses group on your phone and in the Skype for Business client To view your bosses 1 Tap the Contacts soft key 2 Tap the Bosses group Your boss es will be displayed Bos...

Страница 164: ...p the desired boss 3 Tap the desired ringtone 4 Tap to accept the change Delegates call Ringtone As a boss you can set a distinct ringtone for incoming calls from your assigned delegate s line To set...

Страница 165: ...l on a boss s phone 1 Tap or press The delegate s phone stops ringing and the touch screen of the delegate s phone is shown below To answer an incoming call on a delegate s phone 1 Tap or press The bo...

Страница 166: ...the Held Calls Either boss or delegate can resume the held call Once one party resumes the call the other party will drop the call automatically To resume a call held on a boss s phone Do one of the f...

Страница 167: ...To transfer a delegation call to the boss s voicemail Before answering the delegation call or during a delegation call 1 Tap to forward the incoming call to boss s voicemail directly The touch screen...

Страница 168: ...e the call Placing a Call on Behalf of a Boss The delegate can make calls on behalf of his assigned boss s lines To place a call on behalf of a boss s line 1 Tap Contacts Bosses 2 Tap the avatar of th...

Страница 169: ...te is calling on behalf of a boss Initiating a Conference Call on Behalf of a Boss The delegate can initiate a conference call on behalf of a boss s line To initiate a conference call on behalf of a b...

Страница 170: ...s The delegate can join an incoming conference call on behalf of a boss s line and add the boss to the conference call To add a boss s line to a conference call 1 Tap or to join an incoming conference...

Страница 171: ...il menu Note Leaving the Voicemail You can leave a voicemail for someone else when he she is busy or inconvenient to answer the call Follow the voice prompt from the system server to leave a voicemail...

Страница 172: ...cator glows red press or tap Menu Voice Mail 2 Follow the voice prompt to listen to your voicemails User Sign in Web Sign in Sign in via PC When you sign into the phone via User Sign in Web Sign In or...

Страница 173: ...voicemails Listening to the Voicemail To listen to the voicemail 1 Tap Menu Voice Mail 2 Tap to play the selected voicemail You can also tap the desired voicemail and then tap the Play Message soft ke...

Страница 174: ...tact Marking the Voicemail as Read or Unread The following icons indicate the status of the voicemail Unread voicemail Read voicemail To mark the voicemail as read 1 Tap Menu Message 2 Tap the Unread...

Страница 175: ...2 Tap the read voicemail 3 Tap the Mark as Unread soft key The voicemail icon will change from to Deleting the Voicemail To delete the voicemail 1 Tap Menu Voice Mail 2 Tap the desired voicemail 3 Ta...

Страница 176: ...User Guide for the T48S Skype for Business phone 174...

Страница 177: ...or E911 E911 Enhanced 911 is a location technology that enables the called party to identify the geographical location of the calling party For example if a caller makes an emergency call to E911 the...

Страница 178: ...When the location is not set the touch screen will display a location tip If you select Disabled When the location is not set the touch screen will not display a location tip 3 Click Confirm to accep...

Страница 179: ...ce To add the location information manually via phone user interface 1 Tap Menu Setting Basic Location 2 Enter the location name in the Set Location field 3 Enter the address name in the Set Address f...

Страница 180: ...et Mode If you select Default The phone s default location will be the one configured on the Skype for Business server If you select Custom The phone s default location will be the one configured on t...

Страница 181: ...in two hours Other statuses will not be affected by the emergency call Note USB Recording The Skype for Business phones support recording You can record active calls onto a USB flash drive connected t...

Страница 182: ...ring a call a message will pop up to tell you how much time is available for recording For more information on the available recording time refer to Viewing the Storage Space on page 186 Note The Star...

Страница 183: ...You park the call Recording a Call You can record active calls or conferences To record a call 1 Tap during a call The screen displays a recording icon and recording duration During the recording you...

Страница 184: ...sed Then the pause recording icon appears on the touch screen and the duration stops counting Both you and the other party are not recorded Tap to resume the call the recording is continued Press the...

Страница 185: ...ding is stopped and saved on the USB flash drive automatically The soft keys related to recording disappear You cannot record a call unless the space of your USB flash drive is released Stop Recording...

Страница 186: ...y back browse and delete the recordings on your phone Note To play back recorded calls 1 Tap Menu Menu USB Browse Audio The touch screen shows all recorded files file name duration time and file size...

Страница 187: ...ayback Then appears on the touch screen Tap to continue the playback Drag the slider to skip forward or rewind the playback Tap to stop the playback Tap to stop the playback and return to the idle scr...

Страница 188: ...age Space You can view the storage space for example total space used space free space of the USB flash drive on the phone To view the storage space of the USB flash drive 1 Tap Menu Menu USB Storage...

Страница 189: ...sable the phone to answer an incoming intercom call automatically If Intercom Allow is enabled the phone will automatically answer an incoming intercom call If Intercom Allow is disabled the phone wil...

Страница 190: ...e 3 Tap to accept the change Intercom features are configurable via web user interface at the path Features Intercom Configuring the Target Extension Number You need to configure the target extension...

Страница 191: ...delete a target extension number via phone user interface 1 Do one of the following to enter the intercom list Tap Tap Menu Setting Features Intercom List 2 Select a desired item 3 Tap the Delete sof...

Страница 192: ...ast Paging You can use multicast paging to quickly and easily broadcast time sensitive announcements to users who are listening to a specific multicast group You can configure the paging list on the p...

Страница 193: ...20 10008 in the Address field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 5 Enter the group name in the Label field 6 Tap to accept the change 7 Repeat steps 2 to 6 you c...

Страница 194: ...in progress If the priority of an incoming multicast paging call is lower than that of the active call it will be ignored automatically If Disabled is selected from the pull down list of Paging Barge...

Страница 195: ...multicast in the Listening Address field 5 Enter the label in the Label field Label will appear on the touch screen when the phone receives the multicast RTP stream 6 Click Confirm to accept the chan...

Страница 196: ...Settings I want everyone to be able to see my presence regardless of system settings override default settings Everyone in my Microsoft Active Directory Domain can see my presence regardless of syste...

Страница 197: ...e from the Phone To modify the privacy mode from the phone 1 Tap Menu Setting Features Private Mode 2 Do one of the following a If the privacy mode is disabled on the Skype for Business Server the pho...

Страница 198: ...Business Client To modify the privacy mode from the Skype for Business client 1 Open Skype for Business client 2 Click 3 In the Skype for Business Options dialog box click Status 4 Do one of the foll...

Страница 199: ...cular employee A primary motivation for hot desking is cost reduction Hot desking is regularly used in places where not all employees are in the office at the same time or not in the office for a long...

Страница 200: ...host user account and sign in as the hot desking user The hot desking user has access to his own profile and settings To sign in as the hot desking user 1 Do one of the following When the phone is loc...

Страница 201: ...ass the MFA at the first sign in For more information refer to Passing MFA on page 33 The phone is signed in as the hot desking user successfully And the phone displays It is in the hot desking mode S...

Страница 202: ...t user account which has been signed in before Common Area Phone Common area phones are those Skype for Business phones that are not associated with an individual user Instead of being deployed in som...

Страница 203: ...nfiguration will take effect after a reboot Signing into a Common Area Phone Account You can use the following five sign in methods to sign into a CAP PIN Authentication User Sign in Web Sign in Sign...

Страница 204: ...n as the Hot Desking User on page 198 Note CAP Provisioning Sign in Method If you are the person who is given permission to provision CAP accounts You can use a web browser to provision numerous CAPs...

Страница 205: ...L into your web browser 5 Enter your Online account make sure it has permission to provision CAP accounts and password 6 Optional Check the Keep me signed in checkbox so that you don t need to enter a...

Страница 206: ...tomatically CAP Provisioning method is configurable via web user interface at the path Account Register CAP Provisioning Note Signing Out of a Common Area Phone To sign out of a CAP account 1 Tap Menu...

Страница 207: ...of Limited service due to outage and Limit functionality in the screen title area Call between branch site users is established successfully with 2 way audio Conference between branch site users can...

Страница 208: ...ing Better Together over Ethernet Disabling BToE on Your Phone Exiting BToE on Your Computer Uninstalling the Yealink BToE Connector For more information or assistance contact your system administrato...

Страница 209: ...lication or download it online http support yealink com documentFront forwardToDocumentFrontDisplayPage To install the Yealink BToE Connector on your PC 1 Unzip the downloaded file 2 Double click the...

Страница 210: ...nse Agreement field and then click Next to continue 5 Click Browse to select an installation folder and click Install to begin the installation By default the Yealink BToE Connector application is ins...

Страница 211: ...e Features 209 A dialog is displayed as below during installation 8 Click Yes The installation may take several minutes A status bar showing the Yealink BToE Connector installation s progress is displ...

Страница 212: ...heckbox of Launch Yealink BToE Connector is checked by default as shown above If the checkbox of Launch Yealink BToE Connector is not checked you need to launch the Yealink BToE Connector manually 9 C...

Страница 213: ...nnector Click Exit E to exit Yealink BToE Connector Pairing Your Phone with Your Computer There are two BToE Pairing modes on the phone If BToE Pairing Mode is Auto your phone will pair with your comp...

Страница 214: ...client do one of the following on your PC a Connect an Ethernet cable from your computer to the PC port on your phone network of the PC will be provided by the PC port of the phone 1 As the checkbox...

Страница 215: ...ix digit pairing code displays on your phone Enter the pairing code shown on the phone into the notification on your computer b If your PC is not connected to the PC port on your phone using an Ethern...

Страница 216: ...hone differs from the one signing on the Skype for Business client Paired Signed in Your phone and your computer are paired and the Skype for Business user signing on the phone is the same as the one...

Страница 217: ...urn to the PC Audio screen Tap to pause the audio playback Tap to resume the audio playback Tap to place a new call and the audio playback is paused Note Enabling Better Together over Ethernet After y...

Страница 218: ...following 1 Tap Sign In on your phone select Sign in via PC 2 Tap Sign In The dialog box will display on your computer If your system administrator enables multi factor authentication MFA feature for...

Страница 219: ...oviding you with high quality audio through your phone After BToE is enabled you can answer place hold and resume calls with your Skype for Business contacts on your phone and the Skype for Business c...

Страница 220: ...pe for Business client Resuming BToE Calls Do one of the following Tap or press on your phone Click to display the control panel and then click in your Skype for Business client The call is resumed on...

Страница 221: ...accept the change Make sure the BToE status is Paired Sign In and the phone lock with PC feature is enabled To lock you phone To unlock you phone The paired PC gets locked The paired PC gets unlocked...

Страница 222: ...g BToE on Your Computer You can exit the Yealink BToE Connector at any time When you exit the application you can no longer use the BToE functions on your phone or computer To exit BToE on your comput...

Страница 223: ...our phone and use the headset to place and answer calls If you want to use the analog headset you require an optional headset YHS32 YHS33 For more information on how to use your USB headset refer to y...

Страница 224: ...on using the headset to answer a call refer to Answering Calls on page 109 With the handset on hook enter the desired number and tap the phone will then place a call using the headset automatically Fo...

Страница 225: ...adsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex capabilities while the one connected to the h...

Страница 226: ...t EHS36 see the EHS36 User Guide on the wireless headset adapter s support page on Yealink Technical Support After the EHS36 and your headset are connected successfully you can use the control unit on...

Страница 227: ...n on Bluetooth USB dongle BT40 see the user guide on the Bluetooth USB dongle BT40 s support page on Yealink Technical Support Activating the Bluetooth Mode When you insert Bluetooth USB dongle BT40 i...

Страница 228: ...g Basic Bluetooth 2 Tap the Off radio box of the Bluetooth field The Bluetooth headset won t be connected anymore but it will still keep as being paired When you activate the Bluetooth mode again the...

Страница 229: ...o your phone If there is no Bluetooth device available on the touch screen tap to search for the Bluetooth device again 3 Enter the PIN e g 0000 in the prompted Password field 4 Tap to accept the chan...

Страница 230: ...ion from the Bluetooth devices field Device Name the name of the Bluetooth headset MAC Address the MAC address of the Bluetooth headset Connection the connection status of Bluetooth headset with your...

Страница 231: ...ur phone When you delete the Bluetooth headset it disappears from the Paired Bluetooth Device list To connect it to your phone again you need to scan and connect it again To delete your Bluetooth head...

Страница 232: ...ing Basic Bluetooth 2 Tap the connected Bluetooth headset The Bluetooth headset is disconnected To connect it to your phone again tap the Bluetooth headset again Connecting to the Wireless Network You...

Страница 233: ...an Wi Fi devices automatically If you tap Cancel you can activate Wi Fi mode manually when you want to use the Wi Fi feature To activate the Wi Fi mode via phone user interface 1 Tap Menu Setting Basi...

Страница 234: ...i 2 Activate the Wi Fi mode refer to Activating the Wi Fi Mode 3 Optional To re search the available network tap the Scan soft key 4 Select the desired wireless network 5 If the network is secure ente...

Страница 235: ...soft key The touch screen prompts WPS has opened please connect in 120s 4 Long press the WPS key on your gateway router Once WPS setup has completed successfully the touch screen will prompt Connect S...

Страница 236: ...from the Cipher Type field Enter the profile name SSID user name and WPA shared key in the corresponding fields 5 Tap to accept the change The connected wireless networks will be saved to Known Netwo...

Страница 237: ...ll be saved in Known Network s list The next time you activate Wi Fi feature the IP phone will be automatically connected to the wireless network which has the highest priority the top one Up to 5 wir...

Страница 238: ...profile from your phone you need to manually connect to it next time Disconnecting the Wireless Network Connection To disconnect wireless network via phone user interface 1 Tap Menu Setting Basic Wi F...

Страница 239: ...ular basis When your T48S is registered with a Skype for Business server you can assign Skype for Business contacts to EXP keys on your EXP40 so that you can quickly call contact by pressing the corre...

Страница 240: ...User Guide for the T48S Skype for Business phone 238...

Страница 241: ...itch or hub in your network is operational Contact your system administrator for more information Why doesn t the phone display time and date correctly Check if you have configured the phone to obtain...

Страница 242: ...the certificate and then enable the Only Accept Trusted Certificates feature to try again How to check if the application driver of the Yealink BToE Connector is installed on the PC Do one of the fol...

Страница 243: ...After reboot if the phone still cannot pair with the Skype for Business client uninstall the Yealink BToE Connector and application driver and then reinstall them Ensure that Yealink BToE Connector i...

Страница 244: ...d on page 115 Why doesn t my handset work Check that the headset cord is fully connected to the headset jack on the phone Refer to Phone Initialization on page 25 Check that the headset volume is adju...

Страница 245: ...rt configurations to your phone To export the phone configurations via web user interface 1 Click on Settings Configuration 2 Click Export to open file download window and then save the file to your l...

Страница 246: ...cal log level will be automatically set to Debug 3 Reproduce the issue 4 Click Stop in the Export All Diagnostic Files field to stop the capture The local log level will be reset to Normal 5 Click Exp...

Страница 247: ...assword in the New Password field and Confirm Password field 4 Click Confirm to accept the change You can also contact your system administrator for help Note How to reboot the phone To reboot the pho...

Страница 248: ...e touch screen prompts Reboot the phone 3 Tap the OK soft key to reboot the phone Note How to upgrade firmware To upgrade firmware via web user interface 1 Click on Settings Upgrade You can long press...

Страница 249: ...r refer to Updating Phone Firmware from Microsoft Skype for Busniness Server How to reset the phone Generally some common issues may occur while using the phone Your system administrator may ask you t...

Страница 250: ...hone begins resetting After reset the touch screen prompts Welcom Initializing Please wait The phone will be reset to factory sucessfully after startup Note You can also long press the soft key to per...

Страница 251: ...these safety instructions before use The following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury General Requirements Before you...

Страница 252: ...kind on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfun...

Страница 253: ...nd Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic...

Страница 254: ...Hobart Australia Sydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Island 12 New Zealand Wellington Auckland...

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