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48 143926(A)

 

Chapter 5  – Troubleshooting 

Diagnostic Testing 

If you suspect that you are having hardware problems with your 4115T, you can use 
the Xycom diagnostic utility to check out the PC’s various ports and subsystems. The 
diagnostic utility is on the Documentation and Support Library CD that was included 
with the your unit. 

The first step is to create a diagnostic diskette.  The following steps can be done on 
any computer with a CD-ROM drive: 

1.

 

Create a DOS-bootable diskette 

2.

 

Create a temporary folder on the computer hard drive 

3.

 

There is a self-extracting zip file on the Documentation and Support Library CD 
located in: 

 

DRIVERS\utility\xydiag  

  

 

 

      Run that program and extract the files to the temporary folder you just created. 

4.

 

Copy the extracted files onto the DOS-bootable diskette. 

When you have created the diskette, insert it into the 4115T unit’s floppy drive and 
re-boot the unit.  The menu in Figure 5–2, 

Main Menu

, will appear following boot-up.  

Additional information on the tests is included in the .txt files on the diskette. 

 

Perform the following steps 

before

 starting the system tests: 

1.

 

Place the CPU board jumpers and switches to the factory set positions.  

2.

 

Plug the female end of the AC power cable into the side of the unit and the male 
end into a properly grounded outlet. 

3.

 

Connect the serial loopback connector(s) and the printer cable to the appropriate 
connectors, and connect a PC/AT or PS/2 keyboard. Figure 5–1, 

Serial Loopback 

Connections

, illustrates the wiring necessary for the loopback connection. 

4.

 

Default the CMOS setup to the factory settings. 

Содержание 4115T

Страница 1: ...2005 XYCOM AUTOMATION INC Printed in the United States of America 4115T 15 Light Duty Industrial PC...

Страница 2: ...STALLATION Electromagnetic Compatibility WARNING The connection of non shielded equipment interface cables to this equipment will invalidate FCC EMI and European Union EMC compliance and may result in...

Страница 3: ...nnector Pin Outs 21 AMI BIOS SETUP 31 Starting Setup 31 Using Setup 32 Getting Help 32 Main Menu 33 STANDARD CMOS SETUP 34 Advanced CMOS Setup 36 ADVANCED CHIPSET SETUP 39 POWER MANAGEMENT SETUP 41 PC...

Страница 4: ...POWER ON SELF TEST MESSAGES 58 POST MESSAGES 58 POST BEEP 58 ERROR MESSAGES 58 APPENDIX D DMA IRQ AND 1 ST MB MEMORY 61 DMA CHANNEL ASSIGNMENTS 61 IRQ MAPPING CHART 61 1 ST MB MEMORY ADDRESS MAP 62 I...

Страница 5: ...with 533 MHz front system bus and 512 KB cache 10 100Mbps Ethernet LCD CRT interface 15 flat panel TFT XGA 1024 x 768 LCD 100 240 VAC 50 60 Hz power supply Analog resistive touch screen Internal 40GB...

Страница 6: ...touch screen Resolution Continuous Light Transmission Typical value 75 Surface Hardness 4H Test condition ASTM D3363 92A Support Driver Supports Windows 2000 XP The figures on the next several pages...

Страница 7: ...anel of the 4115T For maintenance installation or upgrade first remove the back cover by unfastening seven screws as shown in the diagram below Figure 1 2 System Back Panel Caution Before any installa...

Страница 8: ...dustrial PC Chapter 1 Introduction 4 143926 A Front and Side Panels One Floppy Disk Drive and CD ROM are accessible from the side of the chassis Figure 1 3 Front and Side Panel Views Floppy Disk Drive...

Страница 9: ...running without explaining the capabilities and options Warning Remove power from the unit and disconnect the power cord before making any adjustments to the inside or outside of the computer To prepa...

Страница 10: ...ng the depth of the enclosure 2 Create a cutout in the enclosure see Figure 2 2 Be sure to place the unit at a comfortable working level Make sure the area around the cutout is clean and free from met...

Страница 11: ...elding machines induction heating equipment and large motor starters Place incoming power line devices such as isolation or constant voltage transformers local power disconnects and surge suppressers...

Страница 12: ...apter 2 Installation 8 143926 A Mechanical Dimensions Front Panel 16 14 410 mm x 12 16 309 mm x 0 315 8 mm WxHxD Cabinet 15 1 383 6 mm x 11 13 282 6 mm x 3 93 99 9 mm WxHxD Note All dimensions in inch...

Страница 13: ...an arm The following sections describe each mounting option for the 4115T Panel Mounting The 4115T is designed for panel mounting Before mounting the 4115T to the panel check the cut out dimensions a...

Страница 14: ...4115T Thin Line Industrial Flat Panel PC Chapter 2 Installation 10 143926 A Figure 2 3 Panel Mounting Diagram...

Страница 15: ...tion 11 143926 A Wall Mounting The 4115T is suitable for wall mount using the included brackets and hardware See Figure 2 4 for wall mounting dimensions See Figure 2 5 for a wall mounting diagram All...

Страница 16: ...4115T Thin Line Industrial Flat Panel PC Chapter 2 Installation 12 143926 A Figure 2 5 Wall Mounting Diagram...

Страница 17: ...el PC Chapter 2 Installation 13 143926 A Arm Mounting The 4115T also accommodates 75 100 mm interface pads for arm mounting Figure 2 6 gives the dimensions for arm mounting All dimensions in inches mm...

Страница 18: ...Hz FSB Expansion Bus PCI bus expansion to support PCI bus signal DMA channels 7 Interrupt levels 15 Chipset Intel 845GV GMCH Intel 82801DB ICH4 real time clock RAM Two 184 pin DIMM sockets support DDR...

Страница 19: ...97 Audio CODEC Compact Flash operates with a passive adapter True IDE Mode in a Type I II Socket Wake Up Function Supports Wake On Lan and Wake On Ring Mouse Keyboard PS 2 Connectors POS 478E CPU Boa...

Страница 20: ...ttings The following table lists the functions of all the jumpers on the 4115T The following sections describe how to set jumpers on the POS 478 board Table 3 1 Jumper Functions Label Function JP1 CMO...

Страница 21: ...ve Short Master Clear CMOS Setup If you forget the CMOS password you can clear or reset it by closing the JP1 After JP1 2 3 is closed turn on the power for about 3 seconds then turn it off and open th...

Страница 22: ...en JP9 2 3 is in use JP6 JP8 Set pin 9 of COM2 as signal RI or voltage source JP8 Description 2 3 COM2 RI PIN Use RI 1 2 COM2 RI PIN Use Voltage JP6 Description 2 3 COM2 RI PIN Use Voltage 12V 1 2 COM...

Страница 23: ...use Power Selection JP18 Description 1 2 VCC 2 3 5VSB LCD Panel Setup POS 478 provides a highly integrated scaling IC with LVDS Transmitter with a scaled resolution up to SXGA for single pixel Input T...

Страница 24: ...g JP3 Description 2 3 GND 1 2 DVCC JP4 Tie to DVCC DS90C2501 will invert CLKINP and CLKINM signals internally This feature can save PCB layout error by accidentally swap CLKINP and CLKINM pins Default...

Страница 25: ...sy chain drive connector cable FDD1 FDD Connector PIN Description PIN Description 1 GROUND 2 REDUCE WRITE 3 GROUND 4 N C 5 GROUND 6 N C 7 GROUND 8 INDEX 9 GROUND 10 MOTOR ENABLE A 11 GROUND 12 DRIVE S...

Страница 26: ...Connector IDE1 Blue IDE2 White IDE Interface Connector PIN Description PIN Description 1 RESET 2 GND 3 DATA 7 4 DATA 8 5 DATA 6 6 DATA 9 7 DATA 5 8 DATA 10 9 DATA 4 10 DATA 11 11 DATA 3 12 DATA 12 13...

Страница 27: ...DATA 4 7 DATA 5 8 DATA 6 9 DATA 7 10 ACKNOWLEDGE 11 BUSY 12 PAPER EMPTY 13 PRINTER SELECT 14 AUTO FORM FEED 15 ERROR 16 INITIALIZE 17 PRINTER SELECT LN 18 GND 19 GND 20 GND 21 GND 22 GND 23 GND 24 GN...

Страница 28: ...R 9 RI 5 GND RS 422 Mode PIN Description PIN Description 1 TXD 6 RX 2 TXD 7 RX 3 NC 8 NC 4 NC 9 Voltage 5 NC RS 485 Mode PIN Description PIN Description 1 RTX 6 NC 2 RTX 7 NC 3 NC 8 NC 4 NC 9 Voltage...

Страница 29: ...l switches and indicators for monitoring and controlling your CPU board All the functions are in the CN8 connector CN8 Multi Panel PIN Description PIN Description 1 SPEAKER 11 POWER VCC 2 ACPI LED 12...

Страница 30: ...VGA Connector PIN Description PIN Description 1 RED 2 GREEN 3 BLUE 4 N C 5 GND 6 GND 7 GND 8 GND 9 VCC 10 GND 11 N C 12 DDC DAT 13 HSYNC 14 VSYNC 15 DDC CLK LAN RJ45 Connector POS 478 is equipped wit...

Страница 31: ...ght Connector PIN Description PIN Description 1 NC 2 GND 3 12V 4 GND 5 ENABKL LCD Panel LVDS Interface Connector POS 478 provides a highly integrated scaling IC with LVDS Transmitter with a scaled res...

Страница 32: ...dio AUX IN 2 54mm PIN Description PIN Description 1 AUX IN_L 2 GND 3 GND 4 AUX IN_R CN2 Audio LINE OUT 2 54mm PIN Description PIN Description 1 LINEOUT_L 2 GND 3 GND 4 LINE OUT_R CN24 Audio Jack Color...

Страница 33: ...ocket PIN Assignment PIN Description PIN Description 1 GROUND 26 CARD DETECT1 2 D3 27 D11 3 D4 28 D12 4 D5 29 D13 5 D6 30 D14 6 D7 31 D15 7 CS1 32 CS3 8 N C 33 N C 9 GROUND 34 IOR 10 N C 35 IOW 11 N C...

Страница 34: ...10 12V ATX 12V Power Connector This connector supports the ATX power functions such as modem Ring on and wake up LAN and soft power off are supported by mainboard PW1 ATX 12V Power Connector PW1 PIN...

Страница 35: ...erating system on one of the disks and then launch and turn control over to the operating system While the BIOS is in control the Setup program can be activated in one of two ways 1 By pressing Del im...

Страница 36: ...numeric value or make changes key Decrease the numeric value or make changes F1 key General help only for Status Page Setup Menu and Option Page Setup Menu F2 F3 key Change color from total 16 colors...

Страница 37: ...description of each highlighted selection appears at the bottom of the screen Setup Utility Selections The main menu includes the main setup categories listed in the following table Note that some sys...

Страница 38: ...mance system operations While AMI has designed the custom BIOS to maximize performance the factory has the right to change these defaults to meet their needs Auto Configuration with Fail Safe Settings...

Страница 39: ...ions are in its sub menu Press Enter to enter the sub menu of detailed options IDE Secondary Master Options are in its sub menu Press Enter to enter the sub menu of detailed options Floppy Drive A Flo...

Страница 40: ...vanced CMOS Setup screen Table 3 5 Advanced CMOS Setup Options Item Description Quick Boot When set to Enabled DRAM testing function will be disabled 1st 2nd 3rd Boot Device This option sets the type...

Страница 41: ...rives A and B to be swapped The settings are Enabled or Disabled Floppy Drive Seek Set this option to Enabled to specify that floppy drives A will perform a Seek operation at system boot The settings...

Страница 42: ...the option title The settings are Enable Disable Cached The ROM area that is not used by ISA adapter cards will be allocated to PCI adapter cards 000 32k Shadow CC00 16k Shadow These options enable sh...

Страница 43: ...must be stated that these items should never need to be altered The default settings have been chosen because they provide the best operating conditions for your system Figure 3 5 Advanced Chipset Se...

Страница 44: ...to Video memory USB Controller This option is setting for USB 2 0 controller You can select 2 USB ports 4 USB ports 6 USB ports and Disabled Boot Display Device This option is setting for display outp...

Страница 45: ...Disabled SMI will not be initialized and complete power management functionality is removed until this option is set to Enabled Suspend Time Out Minute If no activity occurs during this time period B...

Страница 46: ...hics Adapter Priority This setting is to select primary graphic by PCI or AGP Adapter Allocate IRQ to PCI VGA Set this option to Yes to allocate an IRQ to the VGA device on the PCI bus The settings ar...

Страница 47: ...ion OnBoard LAN This option is setting to enable or disable Onboard LAN Function OnBoard AC 97 Audio This option is setting to enable or disable Onboard AC 97 Audio Function OnBoard FDC This option is...

Страница 48: ...ic bi directional data transfer driven by the host device ECP The parallel port can be used with devices that adhere to the Extended Capabilities Port ECP specification ECP uses the DMA protocol to ac...

Страница 49: ...rd again and press Enter You may also press Esc to abort the selection and not enter a password To disable a password just press Enter when you are prompted to enter the password A message will confir...

Страница 50: ...n environments where vibration could loosen the connections Check to see that all plugs sockets terminal strips and module connections are solid Remove unnecessary articles such as drawings or manuals...

Страница 51: ...hard drive to the factory default O S load Follow the steps below to prepare the unit for shipment 1 Obtain a Return Merchandise Authorization RMA number for your unit by calling your nearest Xycom Au...

Страница 52: ...iles to the temporary folder you just created 4 Copy the extracted files onto the DOS bootable diskette When you have created the diskette insert it into the 4115T unit s floppy drive and re boot the...

Страница 53: ...4115T Light Duty Industrial PC Chapter 5 Troubleshooting 49 143926 A Figure 5 1 Serial Loopback Connections...

Страница 54: ...Port Test I Math Coprocessor Test J Video Adjustments Test K Video Interface Test L Speaker Port Test M LPT1 Printer Port Test N LPT2 Printer Port Test O C Hard Drive Interface Test P D Hard Drive Int...

Страница 55: ...erating system refer to the Xycom Recovery for Xycom Automation Windows 2000 Workstation shipped with systems preinstalled with Windows 2000 This document is devoted to the reinstallation of your Wind...

Страница 56: ...technical support at 734 944 0482 Video Drivers Video drivers and the expansion utilities are on the Documentation and Support Library CD included with the documentation kit Choose the video driver fo...

Страница 57: ...er DRIVERS 4115TR1 TOUCHKIT_W2K_XP EXE Miscellaneous Drivers Refer to your operating system and peripheral manuals for information on installing drivers related to these items Note If you ordered a sy...

Страница 58: ...front panel 0 315 8 mm front panel protrusion 21 3 lbs 9 66 kg Electrical AC 100 240 VAC 50 60 Hz 0 8A 125W Nominal Power Supply 200 watts Mounting Panel mount or 19 rack mount Flat Panel 15 TFT activ...

Страница 59: ...ing 20 to 80 RH non condensing 5 to 95 RH non condensing Shock 1 Operating Non operating 15g peak acceleration 11 msec duration 30g peak acceleration 11 msec duration Vibration 5 2000 Hz 1 Operating N...

Страница 60: ...nute is dependent on the item Watchdog Timer unit select in CMOS setup You have to call sub function 2 to set the time out period of Watchdog Timer first If the time out value is not zero the Watchdog...

Страница 61: ...INITIAL TIMER PERIOD COUNTER W_LOOP MOV AX 6F02H setting the time out value MOV BL 30 time out value is 48 seconds INT 15H ADD YOUR APPLICATION PROGRAM HERE CMP EXIT_AP 1 is your application over JNE...

Страница 62: ...r functional It should be replaced CMOS CHECKSUM ERROR Checksum of CMOS is incorrect A weak battery may have caused this error replace if necessary It may also indicate that CMOS has become corrupt DI...

Страница 63: ...THE KEY BIOS detected the keyboard is locked P17 of keyboard controller is pulled low MEMORY ADDRESS ERROR AT Indicates a memory address error at a specific location You can use this location along w...

Страница 64: ...EISA Configuration Utility FLOPPY DISK S FAIL 80 Unable to reset floppy subsystem FLOPPY DISK S FAIL 40 Floppy type dismatch HARD DISK S FAIL 80 HDD reset failed HARD DISK S FAIL 40 HDD controller dia...

Страница 65: ...Q Mapping IRQ0 System Timer IRQ8 RTC Clock IRQ1 Keyboard IRQ9 AC97 Audio IRQ2 IRQ Controller IRQ10 IRQ Holder for PCI steering IRQ3 COM2 IRQ11 ICH4 USB2 0 IRQ4 COM1 IRQ12 PS 2 Mouse IRQ5 Intel ICH4 LA...

Страница 66: ...keyboard controller 070 07F Real Time Clock NMI controller 080 09F DMA Page Register 0A0 0BF Interrupt Controller 2 0C0 0DF DMA Controller 2 0F0 0F0 Clear Math Coprocessor Busy 0F1 0F1 Reset Math Copr...

Страница 67: ...s a ring signal detected on pin RI of the serial port Wake Up On LAN When your computer is in power down status the LAN Link Active LED will flash indicating that the LAN chip has entered standby mode...

Страница 68: ...ble floppy disk in A type format A s That will format the floppy and transfer the needed system files to it 2 Download the BIOS upgrade file and awdflash exe utility from an ICP web site to a temporar...

Страница 69: ...O NOT touch the keyboard reset button or power switch while flashing is in progress A progress bar on the screen will show the progress of the flashing 9 When the flashing process is complete you will...

Страница 70: ...4115T Light Duty Industrial PC Appendix F How to Upgrade to a New BIOS 66 143926 A Install screen Figure D 1 BIOS Upgrade Screen...

Страница 71: ...map 63 Input output address map 63 Installation driver 52 operating systems 51 IRQ map 62 LCD display specifications 1 Maintenance 46 general 46 hard drive 46 Mechanical diminsions 8 Memory address 1...

Страница 72: ...f unit 2 3 side view of unit 4 wall mounting 11 Touch screen specifications 2 Touch screen drivers 52 Unit reverse side 2 3 Unit side view 4 Upgrading the BIOS 65 Video drivers 52 Wall mounting 11 Wat...

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