Trouble Shooting
82
Xpeed Networks, Inc.
• I finished the installation of the modem, but I can't access the Internet. I
noticed that the "link" light is off.
The link light shows the status of the SDSL connection between the modem and
your ISP. If this light is off, there is no DSL connection. Verify that the modem is
connected to your SDSL line. If this link light does not come on within five min-
utes, either your service has not been enabled, or there is a problem with your
SDSL speed and protocol settings. Contact your service provider to confirm that
the service has been turned on and that our configuration settings are correct.
• I finished the install for the modem, the link light is on, but I still can't access
the Internet.
Confirm that you have the Ethernet connection to the modem connected and con-
figured correctly. If you have a good DSL connection (link light is on), a good
Ethernet connection, and your PC’s TCP/IP settings are good, then you should be
able to access the Internet.
You may also try to ping your gateway (address should have been provided by
your ISP). If everything looks OK on your modem and LAN and you are not able
to ping your gateway, then the problem may be with the ISP router. On Windows
based systems, you can try
ping www
at a DOS prompt. Please contact your
ISP to help resolve this problem.
• Quick Start says that it cannot detect the X320R.
Quick Start automatically tries to detect the X320R over the Ethernet LAN. If it is
not able to detect the X320R, check that your X320R is powered on and all cables
are properly connected.
• I can not connect to the serial port in terminal mode.
Check that you have your serial port terminal settings correct:
• Serial Connection Speed: 115200 bps
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
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Страница 18: ...Before You Begin Additional Requirements 18 Xpeed Networks Inc...
Страница 30: ...Xpeed Quick Start Advanced Window 30 Xpeed Networks Inc...
Страница 50: ...Xpeed Command Line Interface Telnet Session 50 Xpeed Networks Inc...
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