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Internet Services
WorkCentre
®
XXXX
User Guide
635
Note:
To find out the IP Address of your device, print a configuration report or ask your System
Administrator.
3. Press
the
Enter
button on your keyboard to load the page.
4. Click
the
Support
tab.
5. If required, click the
General
tab. This is usually the active tab when the Support page opens.
6. The Xerox Support area displays the contact details if they have been added. You can also find
information and support at www.xerox.com.
More Information
Using Internet Services to find System Administrator Contact Details
System Administrator Guide
www.xerox.com/support
.
Printing the Information Pages from the Machine Status Menu
Sending Diagnostic Information to Xerox using Internet Services
Internet Services uses the embedded web server on the device. This allows you to communicate
with the device over the internet or intranet through your web browser.
If Authentication or Accounting has been enabled on your device you may have to enter login
details to access this feature.
Use the Maintenance Assistant to provide fault history and usage information to the Xerox support
team to help them resolve problems more quickly. Your Xerox support team will let you know when
they need you to use the Maintenance Assistant.
Note:
This feature must be enabled by your System Administrator.
Refer to the System Administrator Guide for further information.
1. At your computer, open your web browser.
2. In the URL field, use your keyboard to enter http:// followed by the IP Address of the device. For
example: If the IP Address is 192.168.100.100, enter http://192.168.100.100.
Note:
To find out the IP Address of your device, print a configuration report or ask your System
Administrator.
3. Press
the
Enter
button on your keyboard to load the page.
4. Click
the
Support
tab.
5. If required, click the
General
tab. This is usually the active tab when the Support page opens.
6. Click
the
Send Diagnostic Information to Xerox
button. The process may take several
minutes. When the information has been sent a Communication Successful page will be
displayed. Your Xerox support team will advise you of the next steps.
More Information
Viewing the status of SMart eSolutions in Internet Services
Using Internet Services to find System Administrator Contact Details
System Administrator Guide
www.xerox.com/support
.
Starting an Online Troubleshooting Session with Xerox Using Internet Services
Internet Services uses the embedded web server on the device. This allows you to communicate
with the device over the internet or intranet through your web browser.
Содержание WorkCentre
Страница 1: ...Version 0 2 DRAFT March 2014 Xerox WorkCentre xxxx User Guide ...
Страница 10: ...Contents WorkCentre XXXX 10 User Guide ...
Страница 28: ...Safety and Regulations WorkCentre XXXX 28 User Guide ...
Страница 78: ...Getting Started WorkCentre XXXX 78 User Guide ...
Страница 296: ...Scan WorkCentre XXXX 296 User Guide ...
Страница 512: ...Print WorkCentre XXXX 512 User Guide ...
Страница 554: ...E Mail WorkCentre XXXX 554 User Guide ...
Страница 654: ...Paper and Media WorkCentre XXXX 654 User Guide ...
Страница 668: ...Machine and Job Status WorkCentre XXXX 668 User Guide ...
Страница 674: ...Administration and Accounting WorkCentre XXXX 674 User Guide ...
Страница 676: ...Feature Installation WorkCentre XXXX 676 User Guide ...