Xerox WorkCentre WC7530, Руководство пользователя

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Troubleshooting
WorkCentre 7500 Series Multifunction Printer 241
User Guide
Troubleshooting Print-Quality Problems
This section includes:

Printing the Troubleshooting Print-Quality Pages ............................................................................................... 241

Eliminating the Paper or Media as the Problem ................................................................................................... 241

Isolating the Problem to the Printer or to the Application ............................................................................... 242

Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print Server .................... 242

Troubleshooting Print-Quality Problems in the Printer ...................................................................................... 243

Performing the Print Calibration Procedure ........................................................................................................... 243
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/WC75xxsupport .
CAUTION: The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Please contact your local representative for details.
Note: To enhance the print quality, toner/print/drum cartridges for many models of equipment are
designed to cease functioning at a predetermined point.
Printing the Troubleshooting Print-Quality Pages
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Troubleshooting > Support Pages .
3. Touch Troubleshooting Print Quality Page , then touch Print .
4. Compare your print-quality problems to the examples on the pages.
Eliminating the Paper or Media as the Problem
Damaged or unsupported paper or media can cause print-quality problems even when the printer,
application, and print driver are working perfectly. Use the following guidelines to eliminate the paper as
the source of the print-quality problem:

Make sure that the printer supports the paper or media.

Make sure that the printer is loaded with undamaged, dry paper.

If the condition of the paper or media is in doubt, replace it with new paper or media.

Make sure that you have the proper tray selected in the print driver and from the control panel.

Make sure that you have the correct paper type selected in the print driver and in the control panel of
the printer.